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Smart Media Choices Sunday, october 31, 2010
Introduction/ Topics for discussion Gigi Burton Media Director, GlynnDevins Media habits and trends Carmen Laughlin Account Group Director, GlynnDevins Integrated media Cathleen Toomey Vice President of Marketing, RiverWoods at Exeter Practical strategies and media tactics
Who are you targeting? Poll
General Media Trends
Media Vehicles – Fragmentation and Time Spent
Trends in Primetime TV Viewing
The Changing Media Landscape We spend more time with media than ever before New distribution methods      for traditional media Different platforms available
The Changing Media Landscape We spend more time with media than ever before Consume multiple media concurrently View on your “own time” Personalization of media
The Changing Media Landscape More TV viewing More TV’s than people  Time-shifting TV Viewing at All-time High
Influence of the Internet ,[object Object]
Digital media is now “mainstream”10 years ago, considered alternative media
Daily online news use has increased by about a third since 2006**Pew Internet and American Life Project study
Media Trends Newspaper Readership/Local TV News viewing Declines;  Internet News Increases Pew Research, 2008
Influence of the Internet
Newspapers
Newspaper Readership declining in every age group Scarborough Research Survey Data, 2008
Influence of the Internet Circulation (000s) Timeline: 1940-2008
Media Trends Bad economy impacted advertising industry Ad spending decreased dramatically in 2009 Traditional media hit the hardest
Newspaper – is it the end?
Adaptation Is Key - Newspapers   Changes Cutbacks in staff 	  Reduction of delivery area  Elimination of  special sections	 Results Save $ on bottom line Less flexibility for advertisers Less targeted areas for editorial
Adaptation Is Key - Newspapers Changes Publication size changes New printers	 Expansion into new venues Results More “user friendly” Better quality
Media websites Niche websites The Changing Media Landscape
    Relaxed rules between editorial and advertising The Changing Media Landscape La Times front page on 3/12/10
Future of Newspapers
Television
Media Trends - Television ,[object Object],29% of homes have a DVR Live TV viewing has dropped 4%* 13% drop for the four big broadcasters ,[object Object],Grey’s Anatomy		  Criminal Minds	 The Office Big Bang Theory Private Practice *Nielsen, 2009 *Pew Internet and American Life Project study
Adaptation is key - Television   Changes   Switch from analog to digital (HDTV)  Results     Improved sound and picture quality     More room on digital signal EQUALS more programming 	New platforms – phones and other handsets
Adaptation is key - Television Changes  Interactive television on Digital TV 			 Results Viewer interaction with TV content Build a database of qualified leads from opt-in list
Adaptation is key - Television Changes Addressable TV is coming! Results Targeted, relevant messaging Less waste No longer “mass” medium
COMMERCIAL
Senior Media Usage
Media Philosophies for Reaching Seniors Traditional media vehicles work best Newspaper and television reach the largest number of seniors News is a key area of interest Magazines can reach a niche, hard-to-target audience
Affluence Affects Media Consumption 		      Affluence Television viewing 	   Cable subscribership Internet usage          NPR/Public TV viewing
News Consumption Differs By Age Group Pew Research 2008
Weekly Time Spent in Hours: MinutesBy Age Demographic 4Q 2009 Source: The Nielsen Company (Credit: Nielsen)
Are you including online display advertising in your media plan? Poll
The Changing Media Landscape Research -   #1  Email -         #2 Shop-	          #3 Content Here
         Generation gap – mobile The Changing Media Landscape Senior Media   Consumption Cell phone use - high Mobile web use - low
Online Display Paid online ads such as banners ,[object Object]
Age/geo
Behavioral,[object Object]
Three- year outlook
Three-year Outlook Media evolving      at rapid pace Old methods of media measurement will be irrelevant Broadcast media will be targetable More adventurous with choices Still consume traditional media
Media Opportunities Are Everywhere
Integrated Media Decisions
The New Media Mix        Traditional media	      New technology applications The right mix depends on your objectives
Integrated Media Decisions  Inquiry Reach prospective customers with a proclivity to act THROUGHTargeted media choices that are modeled from buyer profiles Awareness Reach a broad base of prospective customersTHROUGHMass media choices that “deliver eyeballs”
The New Addition Awareness Engagement Inquiry  Reach prospects in a contextually relevant environment THROUGH Personalized media choices which address the customer’s query
Mass Media Targeted Media Personalized Media
Media Mix Objective Announce a  redevelopment  in a large,  urban market
Media Mix Objective Reach beyond a saturated suburban market area
Media Mix Objective    Introduce memory support product line
Media Case Study Retirement Community in Exeter, NH
RiverWoods Not-for-profit type “A” CCRC ,[object Object]
 1994 – Original campus  200 IL apartments (AL, Skilled) ,[object Object],100 IL apartments (AL, Skilled) Retirement Community in Exeter, NH
Retirement Community in Exeter, NH RiverWoods Current status ,[object Object],100 IL units  Achieved 80% occupancy in first three months ,[object Object],Maintain 97% occupancy
   Marketing Challenge RiverWoods ,[object Object],1/3 from New Hampshire 1/3 come from New England 1/3 come from rest of U.S. ,[object Object],Expensive media market (Boston)
Case Study Objective Extend brand awareness throughout the region Low investment costs with high visibility Answer Selected one local TV station for 100% share Integrated solution (TV/online) which included production
Results 40% increase in phone calls 140% increase in emails Video clips enhanced web presence Increase in “buzz” among residents Increase in “awareness” Not a response vehicle
RiverWoods Commercial

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AAHSA Smart Media Choices

  • 1. Smart Media Choices Sunday, october 31, 2010
  • 2. Introduction/ Topics for discussion Gigi Burton Media Director, GlynnDevins Media habits and trends Carmen Laughlin Account Group Director, GlynnDevins Integrated media Cathleen Toomey Vice President of Marketing, RiverWoods at Exeter Practical strategies and media tactics
  • 3. Who are you targeting? Poll
  • 5. Media Vehicles – Fragmentation and Time Spent
  • 6. Trends in Primetime TV Viewing
  • 7. The Changing Media Landscape We spend more time with media than ever before New distribution methods for traditional media Different platforms available
  • 8. The Changing Media Landscape We spend more time with media than ever before Consume multiple media concurrently View on your “own time” Personalization of media
  • 9. The Changing Media Landscape More TV viewing More TV’s than people Time-shifting TV Viewing at All-time High
  • 10.
  • 11. Digital media is now “mainstream”10 years ago, considered alternative media
  • 12. Daily online news use has increased by about a third since 2006**Pew Internet and American Life Project study
  • 13. Media Trends Newspaper Readership/Local TV News viewing Declines; Internet News Increases Pew Research, 2008
  • 14. Influence of the Internet
  • 16. Newspaper Readership declining in every age group Scarborough Research Survey Data, 2008
  • 17. Influence of the Internet Circulation (000s) Timeline: 1940-2008
  • 18. Media Trends Bad economy impacted advertising industry Ad spending decreased dramatically in 2009 Traditional media hit the hardest
  • 19. Newspaper – is it the end?
  • 20. Adaptation Is Key - Newspapers Changes Cutbacks in staff Reduction of delivery area Elimination of special sections Results Save $ on bottom line Less flexibility for advertisers Less targeted areas for editorial
  • 21. Adaptation Is Key - Newspapers Changes Publication size changes New printers Expansion into new venues Results More “user friendly” Better quality
  • 22. Media websites Niche websites The Changing Media Landscape
  • 23. Relaxed rules between editorial and advertising The Changing Media Landscape La Times front page on 3/12/10
  • 26.
  • 27. Adaptation is key - Television Changes Switch from analog to digital (HDTV) Results Improved sound and picture quality More room on digital signal EQUALS more programming New platforms – phones and other handsets
  • 28. Adaptation is key - Television Changes Interactive television on Digital TV Results Viewer interaction with TV content Build a database of qualified leads from opt-in list
  • 29. Adaptation is key - Television Changes Addressable TV is coming! Results Targeted, relevant messaging Less waste No longer “mass” medium
  • 32. Media Philosophies for Reaching Seniors Traditional media vehicles work best Newspaper and television reach the largest number of seniors News is a key area of interest Magazines can reach a niche, hard-to-target audience
  • 33. Affluence Affects Media Consumption Affluence Television viewing Cable subscribership Internet usage NPR/Public TV viewing
  • 34. News Consumption Differs By Age Group Pew Research 2008
  • 35. Weekly Time Spent in Hours: MinutesBy Age Demographic 4Q 2009 Source: The Nielsen Company (Credit: Nielsen)
  • 36. Are you including online display advertising in your media plan? Poll
  • 37. The Changing Media Landscape Research - #1 Email - #2 Shop- #3 Content Here
  • 38. Generation gap – mobile The Changing Media Landscape Senior Media Consumption Cell phone use - high Mobile web use - low
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  • 41.
  • 43. Three-year Outlook Media evolving at rapid pace Old methods of media measurement will be irrelevant Broadcast media will be targetable More adventurous with choices Still consume traditional media
  • 46. The New Media Mix Traditional media New technology applications The right mix depends on your objectives
  • 47. Integrated Media Decisions Inquiry Reach prospective customers with a proclivity to act THROUGHTargeted media choices that are modeled from buyer profiles Awareness Reach a broad base of prospective customersTHROUGHMass media choices that “deliver eyeballs”
  • 48. The New Addition Awareness Engagement Inquiry Reach prospects in a contextually relevant environment THROUGH Personalized media choices which address the customer’s query
  • 49. Mass Media Targeted Media Personalized Media
  • 50. Media Mix Objective Announce a redevelopment in a large, urban market
  • 51. Media Mix Objective Reach beyond a saturated suburban market area
  • 52. Media Mix Objective Introduce memory support product line
  • 53. Media Case Study Retirement Community in Exeter, NH
  • 54.
  • 55.
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  • 57.
  • 58. Case Study Objective Extend brand awareness throughout the region Low investment costs with high visibility Answer Selected one local TV station for 100% share Integrated solution (TV/online) which included production
  • 59. Results 40% increase in phone calls 140% increase in emails Video clips enhanced web presence Increase in “buzz” among residents Increase in “awareness” Not a response vehicle
  • 61.
  • 62. Am I considering social media in my marketing mix?
  • 63. How can I revise my marketing plans to include a 24 hour prospect portal?
  • 64. Have I analyzed my lead source report this year versus 5 years ago?The Changing Media Landscape
  • 65.
  • 66. Be aware of changes in your market
  • 67. Don’t put all your eggs in one basket
  • 68. Expect to see more integrated, multi-media campaigns
  • 69. Look for opportunities for targeting based on age, geography, income and other qualifiers
  • 70.
  • 72. Media buying strategies
  • 73.