The WASH Sustainability Charter is a collaboration between corporations, NGOs, and other stakeholders committed to achieving universal access to water, sanitation, and hygiene (WASH). The Charter outlines best practices across 5 areas - strategy and planning, governance and accountability, service delivery support, financial management, and reporting and knowledge sharing - to promote sustainable WASH programs. Over 100 organizations have endorsed the Charter, which aims to strengthen collaboration and drive innovation in the WASH sector.
2. Global Water Challenge (GWC)
GWC catalyzes high impact partnerships bringing new donors to the sector to fund
innovative and sustainable WASH programs.
Coalition of corporations, NGOs and other stakeholders committed to achieving universal
access to WASH. Members include:
o Corporations: Cargill, Dow, Ford, Kimberly-Clark, Merck, The Coca-Cola Company
o Leading NGOs: WaterAid, Water For People, Water.org, CARE, CRS, etc.
o Foundations: Wallace Genetic Foundation, Case Foundation
Accelerating the delivery of WASH through partnerships that catalyze financial support and
drive innovation for sustainable solutions:
o WASH in Schools: SWASH+, Mexico Schools Program, Support My School, A-WASH
o Women for Water
o Ashoka Changemakers
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3. Background on the WASH
Sector
Water, Sanitation, and Hygiene (WASH)
• Why water?
• What types of projects?
• What types of organizations?
• What is “Sustainability”?
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4. Changing Today, For Tomorrow
If every hand pump
installed in Africa
in the past 20
years still
worked, nearly 70
MM more people
would have access
to water.
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5. Sustainability Eludes WASH Sector
• Over 50 percent of all water projects
fail, less than 5% of projects are visited
after project completion, and far less
than 1% have any longer-term
monitoring. (1)
• Over the last 20 years, over 180,000
hand pumps installed in Sub-Saharan
Africa have failed
pre-maturely, representing a total failed
investment of between $1.2 and $1.5
billion (2)
• Weak data hides the true scope of the crisis.
In one study in Mozambique, the
government reported that 72% of the
population had water access. Data showed
actual coverage of 21%, with the discrepancy
caused by water point failure. (3)
1. Water.org. http://water.org/learn-about-the-water-crisis/facts/
2. The IRC International Water and Sanitation Centre. http://www.irc.nl/page/48398
3. Water For People. http://support.waterforpeople.org/site/DocServer/Breslin-Rethinking-hydrophilanthropy-012910-web.pdf?docID=1521
5
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6. WASH Sustainability Charter
“To collaboratively promote the delivery of safe water, sanitation, and
hygiene services that produce high-quality, lasting benefits to
consumers.”
• Open-source
• Brought to life by endorsers
• Value-add for all
• Agreed upon best practices
• Strengthened by broad endorsement
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7. GWC WASH Sustainability Forum
Objectives:
• Bring donors and implementers
into the sustainability
conversation
• Identify best practices of
sustainability
• Build consensus around elements
of sustainability and establish
charter of principles
Participants
• 96 participants
• 50 public institutions, private
sector leaders, and NGOs
represented
7
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8. The WASH Sustainability
Process
Over 100 Endorsers
• And counting…
Final version was released
• Launched on www.WASHCharter.org
• Notable media coverage
Draft was shared for public feedback
• Feedback submitted from throughout the
sector
Compiled with the support of Deloitte
• With guidance from participants at the Forum
Outcome of the January 2011 WASH Sustainability Forum
• Nearly 100 people
• Over 50 organizations
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10. Endorsers
Serving Humanity through Empowerment and
a child’s right Development (SHED), Inc.
Africare Sindhica Reforms Society Pakistan
Aguaconsult Solarsido
Agua Para La Vida South African Toilet Organisation (SATO)
An Organization for Socio-Economic Sustainable Environment Development Initiative
Development (AOSED) Global Water Challenge (GWC) Sustainable Sanitation Design
The Aquaya Institute Global Environment & Technology Taakulo Somaliland Community (WASCO)
Behrhorst Partners for Development Foundation (GETF) Tearfund
BIOBOX Moçambique H20 For Life tippytap.org
Blue Planet Network Hazara Development & Advocacy Triple-S – IRC International Water and
CARE Foundation (HADAF) Sanitation Center
Catholic Relief Services Helping Hand For Relief & Development Udyama
Centre for Community Health Research Improve International UGoS
(CCHR) International Development United Force for Development (UFFD)
Climbing for Water Enterprise, Cambodia Upez African Humanitarian Development Project
CLLEEN Water and Power Karnali Integrate Rural Development & (UAHDP)
Community Based Total Sanitation (STBM Research Center (KIRDARC) Village Science
Indonesia) Kenya Community Health Network WASH Advocacy Initiative
Community Water Solutions Liquid Water, Inc Water 1st International
Conrad N. Hilton Foundation Living Water International WaterAid
Cowater International Millennium Water Alliance (MWA) Water and Sanitation Program (WSP)
CREPA-African Center for WASH Nakuru Defluoridation Company, Ltd. Water and Sanitation Rotarian Action Group
El Porvenir Nepal Water for Health (NEWAH) (WASRAG)
Engineers Without Borders Australia Portapure Water Services Trust Fund (WSTF), Kenya
Engineers Without Borders Canada Project WET Water Supply & Sanitation Collaborative Council
FairWater Pueblo a Pueblo (WSSCC)
Fantsuam Foundation Pure Water for the World, Inc. Water and Sanitation for the Urban Poor (WSUP)
Ghana Young Artisans Movement Rising Star Outreach Water For People
Gramalaya Safe Water and AIDS Project (SWAP) Wellman Waterworks
Guarantee Environment on Water Sark Foundation Welthungerhilfe
Sanitation and Hygiene (GEOWASH) Save the Children, USA Women Collaborative Development
Foundation, Ghana
World Vision
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11. The WASH Sustainability
Charter
5 areas
16 principles
1. Strategy and Planning
2. Governance and Accountability
3. Service Delivery Support
4. Financial Management
5. Reporting and Knowledge Sharing
Framework | Roadmap | Checklist | Conversation Starter | Commitment
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12. Strategy and Planning
• Consider solutions that are equitable, environmentally-friendly, and
well-suited to the specific needs and long-term operations and
maintenance capabilities of the local community.
• Align planning efforts with other stakeholders, including
development organizations and national/local governments.
• Meaningfully include consumers and other stakeholders
throughout the planning and budgeting processes.
• Assess full life-cycle risks during planning and develop appropriate
risk mitigation strategies.
• Consider the long-term education, capacity-building, and training
needs of stakeholders.
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13. Governance and Accountability
• Clearly articulate and document roles, responsibilities,
commitments, and expectations of all stakeholders
while recognizing the central role of women in WASH
solutions.
• Promote and deliver programs where all stakeholders are
accountable to each other and operate in a transparent
manner.
• Evaluate the capabilities and capacity of the consumers,
community, and service providers when determining
their roles in ongoing service delivery.
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14. Service Delivery Support
• Develop and promote a local operational infrastructure
(e.g. replacement parts, curriculum, maintenance
capability, supplier network, etc.) that enables long-term
service delivery.
• Prepare the consumers and/or other stakeholders to take
responsibility for the service delivery support processes.
• Establish mechanisms to educate stakeholders and to
ensure that education transmission is sustained over time.
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15. Financial Management
• Utilize financial resources for their intended purposes,
as agreed-upon by all stakeholders, throughout the
service delivery life-cycle.
• Establish a long-term financing plan that realistically
accounts for all phases of the service delivery life-cycle.
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16. Reporting and Knowledge Sharing
• Utilize appropriate and consistent metrics, evaluation
criteria, and tools to monitor and measure performance
relative to long-term service delivery throughout the
solution life-cycle (including post-implementation
phases).
• Share data and lessons learned – both from failures and
successes – in order to provide continuous improvement
throughout the sector.
• Adopt and use consistent financial and operational
reporting frameworks.
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17. Aligning Diverse Initiatives
• Provides opportunity for consistency
• Leverages and unites initiatives
• Charter is aligned with:
– Triple-S
– Sanitation and Water for All
– Collaborative Monitoring
– WASH Advocates, Global
Water Challenge
– Water Person Years
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18. Benefits of the Charter
• Publicly signals commitment
• Provides commonly agreed upon guidance
• Aligns individual approach with sector-wide
conversation
• Delivers competitive advantage
• Strengthens communications
• Offers clear benchmarks for sustainability
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19. From a Document to a
Movement
• Webinar Series
• Survey and Report
• SustainableWASH.org
• WASH Sustainability
Process
• Endorse
• Assess
• Improve
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20. Lessons for Other Sectors
• Start talking with your peers to “build
buzz”
• Don’t worry about the details
• Start small, both in size and scope
• Find the specific need to address
• Engage peers throughout the process
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Read pre-amble, time permittingTo help change this, a broad cross section of the WASH Sector came together to develop the WASH Sustainability Charter. The Water, Sanitation, and Hygiene Education (WASH) Sustainability Charter is a collaboratively-developed mission and set of guiding principles to advance sustainable solutions in water, sanitation, and hygiene education.Open source – It is developed by the sector, for the sector. Rather than one organization, over 60 organizations have contributed, and continue to contribute to the living document through an ammendment process, the first of which will be happening soon. Brought to life by endorsers – It is endorsers that put the Charter into practice that transform this charter from a document into a powerful force for changing the way we, as a sector, do business. These endorsers have already made this document more than ever anticipated.Value-add for all – The Charter was developed to be applicable wherever you are on the sustainability spectrum (NOTE: This exercise will be done earlier in the day). Also, developed to apply whether you focus on water, sanitation, or hygiene education. Agreed upon best practices – The principles in the Charter carry authority, as they represent the combined learnings and experience of the sector as a whole.Strengthened by broad endorsement – The universality of the document advances its role as a common platform for progress. The fact that it has over 150 endorsements cements its value as a valuable common language and universal framework.Quick note on enforcement: The Charter is an aspirational document, not a governing one. It will not be directly monitored or enforced. However, it is intended that WASH stakeholders will encourage and assist each other in applying the Charter’s principles, and ultimately, in improving the sustainability of WASH services around the world. That said, opt-in mechanisms are being developed to allow for robust self and third-party assessment.
There has been much discussion today about sustainability. For me, it is summed up in one simple fact:
Read pre-amble, time permittingTo help change this, a broad cross section of the WASH Sector came together to develop the WASH Sustainability Charter. The Water, Sanitation, and Hygiene Education (WASH) Sustainability Charter is a collaboratively-developed mission and set of guiding principles to advance sustainable solutions in water, sanitation, and hygiene education.Open source – It is developed by the sector, for the sector. Rather than one organization, over 60 organizations have contributed, and continue to contribute to the living document through an ammendment process, the first of which will be happening soon. Brought to life by endorsers – It is endorsers that put the Charter into practice that transform this charter from a document into a powerful force for changing the way we, as a sector, do business. These endorsers have already made this document more than ever anticipated.Value-add for all – The Charter was developed to be applicable wherever you are on the sustainability spectrum (NOTE: This exercise will be done earlier in the day). Also, developed to apply whether you focus on water, sanitation, or hygiene education. Agreed upon best practices – The principles in the Charter carry authority, as they represent the combined learnings and experience of the sector as a whole.Strengthened by broad endorsement – The universality of the document advances its role as a common platform for progress. The fact that it has over 150 endorsements cements its value as a valuable common language and universal framework.Quick note on enforcement: The Charter is an aspirational document, not a governing one. It will not be directly monitored or enforced. However, it is intended that WASH stakeholders will encourage and assist each other in applying the Charter’s principles, and ultimately, in improving the sustainability of WASH services around the world. That said, opt-in mechanisms are being developed to allow for robust self and third-party assessment.
Over 100 people involved in the development of the draft charterAnother 50 or so in the review~70 endorsers
Those three examples are only a small fraction of the XX endorsers that are employing the Charter to improve the way they work:Donors-Hilton Foundation-WSP-Voss FoundationOthersImplementers-CARE-WATERAid-World Vision-WSUP-WSSCCLocal NGOs-CREPA-Nepal Water for Health-Kenya’s Water Services Trust FundOther Stakeholders-WASRAG-H20 For LifeGovernment, entrepreneurs, and others
Framework - For further conversation, talk in the same termsRoadmap - Help organizations assess areas for improvement and determine how they can operate sustainablyChecklist - Simple tool for ensuring that the conditions for sustainability are createdConversation Starter - Does your team agree with the Charter? Commitment - Publically demonstrates that sustainability is a priorityDesigned to create a community of practice, upon which the sector can unite
How do we lay the framework for a sustainable program? This involves assessing the capabilities of the community, effective coordination, engagement with all stakeholders, including beneficiaries from the beginning, assessing and mitigating risks, and understanding the change management that needs to take place.
Due to the increased focus on sustainability, many new efforts are helping to move the sector forward. The Charter provides the framework to ensure that all efforts are aligned, connectable, and harmonized. Key sustainability efforts that the Charter’s principles are aligned with include:-Triple S, -SWA, -collaborative monitoring efforts, such as the recent Accountability Forum pilot in Honduras-Networks and coordination organizations, such as WASH Advocates and GWC-Emerging innovative efforts, such as the work being done around WPYs
Just as all of these organizations have benefitted from engaging with the Charter, you can too.
A good amount of progress has been made since the Charter was first discussed a year ago. While we are excited to see the way things are moving, this is just the beginning:Stone Prize – This prize for innovation, being launched by the Stone Family Foundation, will help to identify pioneering initiatives that are developing sustainable and effective services to get clean drinking water to people who need it. Release of the Landscape Report – This report, an outcome of the WASH Sustainability Survey, will provide a landscape review of the strengths and growth opportunities of the WASH Sector, using the Charter as a framework. Created in collaboration between Deloitte and GWC, this report will hilight the areas of the Charter that organizations from throughout the WASH supply chain have identified as priorities for improvement. This will lay the groundwork for the development of tools and resources moving forward.Launch of WARP – This crowd-sourced database will use provide easy access to tools and resources that can help organizations achieve the principles of the Charter. The WARP will launch with the many resources identified through the landscape survey, and continue to aggregate helpful sustainability tools. The database will be searchable, aligned to the Charter’s principles, and provide ratings for the various resources. Development of Opt-In Charter Assessments – GWC will be collaborating with others in the field to develop diagnostic tools for WASH stakeholders to thoroughly examine their implementation of the WASH Sustainability Charter. These tools will be an excellent mechanism for improving sustainability, as they will take an organization through a process of internal review to identify strengths, weaknesses, and ultimately opportunities to enhance processes around lasting service delivery. These assessments will be entirely optional. It is anticipated that a self-assessment and third-party assessment tool will be developed. WASH Sustainability Webinars – GWC and WASH Advocacy Initative will continue to partner with other stakeholders to host occasional webinars. These webinars will provide a virtual forum for advancing the discussion around sustainability by focusing on a key topic and leading a discussion with experts on the topics. Webinars to date have included a conversation on the options for post-implementation monitoring and another on the ways in which to build sustainability into programs from the beginning. Stay tuned for an update on a webinar coming up soon!Collaboration on WASH Sustainability Tools – As an outcome of the WASH Landscape efforts, GWC will work with leading stakeholders in the development of tools that help address the greatest opportunities for improvement in the sector. If you have tools you are currently working on, or ideas for sustainability resources that do not yet exist, please let us know.
A good amount of progress has been made since the Charter was first discussed a year ago. While we are excited to see the way things are moving, this is just the beginning:Stone Prize – This prize for innovation, being launched by the Stone Family Foundation, will help to identify pioneering initiatives that are developing sustainable and effective services to get clean drinking water to people who need it. Release of the Landscape Report – This report, an outcome of the WASH Sustainability Survey, will provide a landscape review of the strengths and growth opportunities of the WASH Sector, using the Charter as a framework. Created in collaboration between Deloitte and GWC, this report will hilight the areas of the Charter that organizations from throughout the WASH supply chain have identified as priorities for improvement. This will lay the groundwork for the development of tools and resources moving forward.Launch of WARP – This crowd-sourced database will use provide easy access to tools and resources that can help organizations achieve the principles of the Charter. The WARP will launch with the many resources identified through the landscape survey, and continue to aggregate helpful sustainability tools. The database will be searchable, aligned to the Charter’s principles, and provide ratings for the various resources. Development of Opt-In Charter Assessments – GWC will be collaborating with others in the field to develop diagnostic tools for WASH stakeholders to thoroughly examine their implementation of the WASH Sustainability Charter. These tools will be an excellent mechanism for improving sustainability, as they will take an organization through a process of internal review to identify strengths, weaknesses, and ultimately opportunities to enhance processes around lasting service delivery. These assessments will be entirely optional. It is anticipated that a self-assessment and third-party assessment tool will be developed. WASH Sustainability Webinars – GWC and WASH Advocacy Initative will continue to partner with other stakeholders to host occasional webinars. These webinars will provide a virtual forum for advancing the discussion around sustainability by focusing on a key topic and leading a discussion with experts on the topics. Webinars to date have included a conversation on the options for post-implementation monitoring and another on the ways in which to build sustainability into programs from the beginning. Stay tuned for an update on a webinar coming up soon!Collaboration on WASH Sustainability Tools – As an outcome of the WASH Landscape efforts, GWC will work with leading stakeholders in the development of tools that help address the greatest opportunities for improvement in the sector. If you have tools you are currently working on, or ideas for sustainability resources that do not yet exist, please let us know.