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Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal1
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal2
@OracleAdvCntrls
Post Questions Before,
During and After
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal3
The following is intended to outline our general product
direction. It is intended for information purposes only,
and may not be incorporated into any contract.
It is not a commitment to deliver any material, code, or
functionality, and should not be relied upon in making
purchasing decisions. The development, release, and
timing of any features or functionality described for
Oracle’s products remains at the sole discretion of
Oracle.
Advanced Access and User
Security for Oracle
Applications
Mark Stebelton, CPA, CFE
Director, Product Management – Oracle
Brian Amato, CPA, CISA
Director, Client Services – Fulcrum Way
Reza B’Far
Vice President, Development – Oracle
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal5
Program Agenda
 Twitter Topic Review
 Oracle Advanced Controls Overview - Mark
 Implementation Review, Tips and Tricks - Brian
 GRC Extensibility - Reza
 Questions
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal6
Oracle Advanced Controls
Product Overview
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal7
Standard Controls
User Roles
3-Way
Match
Approval
Hierarchies
Standard
Controls
Social
Media
Policy
E-learning
Ethics
Policy
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal8
Standard + Advanced Controls
Sentiment
Analysis
Split
Purchase
Orders
Hide
Displays of
Sensitive
Data
Duplicate
Payments
Transaction
Threshold
Amounts
Duplicate
Vendors
Fine-
grained
User
Access
Configuration
Snapshots &
Audit Trial
Transaction
Pattern
Analysis
Fuzzy
Logic,
‘similar
values’
User Roles
3-Way
Match
Approval
Hierarchies
Advanced
Controls
Standard
Controls
Social
Media
Policy
E-learning
Ethics
Policy
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal9
GRC Advanced Controls
One Enterprise Foundation
Enterprise Risk & Controls Foundation
Dashboards, Reports and Alerts
NotificationsWorklists Email PerspectivesSearch
Risk, Controls & Compliance Management
ReviewsDocumentation Assessments RemediationSurveys
Continuous Controls & Risk Monitoring
SetupsAccess Master Data Audit TestsTransactions
User Authored ControlsData Connectors Fraud & Error Patterns
RoleBasedAccessSecurity
WebServices&APIs
Custom or Legacy
Applications
Comprehensive
 Enterprise Risk Management
 Financial Governance
 Continuous Controls Monitoring
Flexible
• Graphical Authoring
• Detect and Prevent
• Access, Transactions, Setups
Data Driven (Big Data)
 100% of Transactions
 Manage by Exception
 Optimize Processes
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal10
Fusion Platform with Dashboards,
Alerts & Drilldowns
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal10
Advanced Controls Approach
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal11
• Embedded intelligence provides visibility into multiple control and process areas.
Advanced Controls – Embedded Dashboards
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal12
• Move away from silo’d information
• Multiple ERPs monitored from a single application.
Advanced Controls – Embedded Dashboards
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal13
• Automatic alerts notify appropriate personnel for action
• Actionable Insight to drive the business forward
Advanced Controls – Business Process Monitoring
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal14
Sophisticated Controls Monitoring
and Enforcement Engine
Advanced Controls Demonstration
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal14
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal15
Technical Innovation (Engine)
Function: Tracking POs
Form: Receiving
User: John Doe
Role: Shipping Supervisor
Function: Purchase Orders
Tab: Review PO
Vendor: Acme
Transaction: Order 123
Action: Submit PO
Action: Signature Receipt
Role: Shipping Clerk
Correlate Events and
Detect Policy Violation
 Complete User Access Path
 Relate Access to Actual Transactions
 Connect to any provisioning engine
 Extend to any authorization model
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal16
Oracle SOD Solution - Principles
PLATFORM CAPABILITY BUSINESS BENEFIT
Analysis of privileges at atomic level Ensure reliance by external auditors, eliminate both false positives and false negatives.
Analysis across multiple applications
and instances
Enable SOD policies for users with privileges across multiple applications and/or instances
Analysis for any authorization model Enable enforcement of SOD policies for any critical business application
Capture entire User Access Path Enable optimal resolution of SOD conflicts, by redesign of roles and privileges
Web Services to work with any user
provisioning workflow
Enable compliant provisioning that is agnostic to multiple user provisioning workflows
Automatic status updates of violations
with Visual Audit Trail
Reduced analysis and remediation efforts by self-learning based on prior decisions
Integration with SOA to automate
SOD exception actions
Integration with SOA to allow tailored integrations with existing workflows applications
Exception-based user access
attestation process
Eliminate redundant effort to attest every quarter if nothing has changed (position, roles etc)
Automated SOD Policy
Documentation and Assessment
Comprehensive documentation and automated periodic assessment of SOD policies
SOD Platform Requirements for Enterprise Scale Customers
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal17
Access Analysis
Create Conflict Conditions
• Single/Cross Platform
• Entitlement/Single Access Point
Remove False Positives
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal18
Macro and Micro Access Controls
Examples
Define
Entitlements: Enter Invoice
Element Description
Open Interface Invoices AP_APXIIFIX
Invoice Batches AP_APXINWKB_BATCHES
Invoices AP_APXINWKB
Entitlements: Create Suppliers
Element Description
Vendors APXVDMVD
Enter Suppliers PN_APXVDMVD
Suppliers AP_APXVDMVD
Merge Suppliers AP_APXVDDUP
Macro Access Control
Enter Invoice & Create Suppliers
EBS Example
Distinct Micro Access Controls
Open Interface Invoices vs Vendors
Open Interface Invoices vs Enter Suppliers
Open Interface Invoices vs Suppliers
Open Interface Invoices vs Merge Suppliers
Invoice Batches vs Vendors
Invoice Batches vs Enter Suppliers
Invoice Batches vs Suppliers
Invoice Batches vs Merge Suppliers
Invoices vs Vendors
Invoices vs Enter Suppliers
Invoices vs Suppliers
Invoices vs Merge Suppliers
Translates
To
When entitlements are used, each
access point in the entitlement is
considered as an ‘or’ in relation to
the others
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal19
Remove False Positives
Define
Examples
• Exclude inactive users
• Exclude specific superuser Responsibilities
• Exclude when not in the same operating unit or ledger
• Include only for a single business unit
User Defined Access Points
• Define a specific path to analyze
• Build using the access points of the target
datasource
• Use as any other access point
Condition Approaches
• Specifically Include
• Specifically Exclude
Condition Types
• Global – apply to ALL models and controls
• Global Path – Exclude a specific access path
• Model/Control Level – applies only to that
model/control
Examples
• EBS: Responsibility>Menu>Function
• PSFT: Menu>Component>Page
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal20
Elevated Productivity –
Optimize Process & Empower
Users
• Library of pre-
definedAdvanced Controls
(and extensible)
• Ability to build new
controls by business owners
(no coding)
• 100% Transaction
coverage (no more sampling)
Transaction Controls – Author, Deploy, & Monitor
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal21
Transaction Filtering Logic
String, Integer NumericDateFunctions
ANDOR
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal22
Many Types of Controls against
Various Business Applications
Advanced Controls Demonstration
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal23
Access Hierarchy Example – Oracle EBS
Role
Responsibility
Menu
Sub - Menu
Function:
Create
Invoice
Function:
Create
Customer
Other important attributes:
Operating Units, Data Groups, Set of Books etc
Access Points
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal24
Access Connector Example: EBS
• Covers critical access points across business processes in EBS including Financials, HR, Procure to
Pay and Order to Cash
• Includes 2,500+ Micro Access Controls
• Includes 28,000+ Access Points available for extending controls
~1,700
Responsibilities*
~5,400 Menus*
~4,700 Concurrent Programs*
~16,500 Functions*
* Amounts will vary by environment
~28,300 Access Points*
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal25
TXN
SYSTEMS
USERS
ROLES
USERS
SETUPS
MASTER
DATA
ROLES
TXN
SYSTEMS
TXN
ROLES
TXNUSERS
SETUPS
TXN
ROLES
SYSTEMS
MASTER
DATA
ROLES
TXN
TXN
SETUPS
Enterprise Risk Graph
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal26
Access AND Transaction SOD Analysis
EBS
EMEA
SYSTEM
JOHN
USER
Receivables
ADMIN
ROLE
CUSTOMER
MENU
CUSTOMER
ENTRY
SUBMENU
QUICK
UPDATE
SUBMENU
EDIT
CUSTOMER
FUNCTION
ORDER
MGT
MENU
ORDER
ERNTRY
SUBMENU
ORDER
RELEASE
FUNCTION
JOHN
CHANGES
CUSTOMER SHIPTO
FOR ACME
AND
PROCESSES ORDER
FOR ACME
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal27
Sensitive Transaction Controls (aka Superuser Analysis) Sensitive Access Monitoring Controls
11020 STC: Monitor Payments
2370 SAM: Same user created Payables Invoice and Payment
11030 STC: Monitor Purchase Orders
2380 SAM: Same user created Purchase Order and Payables Invoice
11050 STC: Monitor Suppliers
S390 SAM: Same user created Purchase Order and Received Goods and Services
11070 STC: Monitor Procurement Payment Terms
2400 SAM: Same user created Supplier and Approved Purchase Order
11100 STC: Monitor Payables Bank Accounts
8570 SAM: Same user created Supplier and Payables Invoice
11110 STC: Monitor Payables System Setups
2420 SAM: Same user created Supplier and Payment
11120 STC: Monitor Payables Options: Payments
2430 SAM: Same user created Supplier and Purchase Order
11140 STC: Monitor Payables Options: Tax
2730 SAM: Same user created Journal Entry and Payables Invoice
11180 STC: Monitor Payables Options: Invoices
2770 SAM: Same user created Journal Entry and posted Journal Entry
11210 STC: Monitor Journal Entries
2570 SAM: Same user created Supplier and setup Auto Create Purchase Orders
Sensitive (Superuser) Transaction and Sensitive Access Monitoring
Top 10 Deployed SOD Transaction Controls21
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal28
Advanced Access and
Security
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal29
AACG – Finding Conflicts
User: Janie Adams
Responsibility: Sales Super User (Operations)
Menu: AR_Navigate_GUI12
Submenu: AZN_AR_Invoices_Entry
Function: Order
Page: Create Customer
Job Role: Receivables Management
Permission: Create Cutomers
SOD Conflict
PSFT
EBS
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal30
Interpreting Access Conflicts
 User
Role
Permission List
 Menu
 Panel Component
 Page Definition
Finding the Right Path to Resolution
U
R
M
C
D
L
Remove
Menu
Path
Conflicts
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal31
 Identify the changes to be
made
 Click to create a change
management work order
 Review impact of changes
 Create change request
work order for System
Administrator
Know the Impact Before Committing Changes to the ERP
Simulate Changes
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal32
The FulcrumWay
Experience
Advanced Access and User
Security for EBS and Oracle
Fusion Applications
Brian Amato, CPA, CISA
Client Service Director - FulcrumWay
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal34
Agenda
 Objectives, Drivers, Scope
 Implementation Approach
 Achievements and Benefits
 Lessons learned
 GRC Extensibility
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal35
Objectives, Drivers, Scope
 Upgrade 8.6.3 to 8.6.4
 Analyze SOD risks for EBS Financials and PSFT HR and Payroll
 Define conditions to remove false positives
 Implement new security model
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal36
Implementation Approach
 Risk-Based Approach
 Used Oracle’s seeded content
 Understand changes from 8.6.3 to 8.6.4
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal37
Assess Risk
Detect
Violations
Analyze
Issues
Remediate
Issues
Implement
Corrective
Actions
Monitor
Application
Environment
Scope
Application
Controls
Sample
ERP
Data
Manage
Exceptions
Setup
Preventive
Controls
IT/Business
Control Teams
Application
Controls
Manager
Application
Security
Administrator
Application
Controls
Manager
Establish
Test
Environment
FulcrumWay™ Application Controls Management Best Practices
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal38
Oracle Seeded Content
Human Resources
User Access Model Names
Maintain Employees & Modify Employee Salary
Maintain Employees & Process Payroll
Modify Employee Position & Process Payroll
Modify Employee Position & Maintain Employees
Modify Employee Position & Modify Employee Salary
Process Payroll & Modify Employee Salary
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal39
New Features in 8.6.4
 User Experience
 New Content
 Relationship Assignments
 Improved Search and Detection Engine
 Setup and Administration
 Performance Optimization
 New Security Model
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal40
Achievements and Benefits
 Able to secure EBS Financial data from HR/Payroll data!
 Running Single Instance of AACG for EBS Financials and
PeopleSoft HR/Payroll
 Lower costs of compliance
 Lower costs IT burden and increased agility
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal41
Lessons Learned
 Hardware/Software Certification Matrix
 PeopleSoft Security Model
 AACG Security Model
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal42
Role
Permission List
Menu
Component
Page Definition
Component
Page Definition
Access Hierarchy –
PeopleSoft
Access Points
Evaluate User Access
• Test by User Profile
• Test by Page
User
Profile
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal43
Access Hierarchy – Oracle EBS
Role
Responsibility
Menu
Sub - Menu
Function
Function
Access Points
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal44
8.6.4 Security Model
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal45
8.6.4 Security Model
Security Components
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal46
8.6.4 Security Model
 Leveraging Perspectives to Plan Design AACG Security, Incident
Management
 Examples of Perspectives aid in the definition of Data Roles
 Perspective can span multiple ERP instances, types (PS, EBS)
 A Perspective gets created for each datasource
 Perspectives can define which users have security to AACG Controls
and Incidents
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal47
GRC Extensibility
 AACG with EBS and PeopleSoft
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal48
The Extensibility of Oracle
Advanced Controls
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal49
Pre-Built Integrations
Custom or Legacy
Applications
Continuous SOD Controls Monitoring
Pre-built
Extensible
Partner Pre-built
CUSTOMER CARE
& BILLING
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal50
What is Extension?
 Work done by end users
and their developers to
add new abilities to GRCC
WHY IS IT VALUABLE?
 Gives you the ability to extend standard
functionality to meet your unique needs
WHAT PRODUCT DOES IT SPAN?
 EGRCM and EGRCC 8.x
in a Single Platform
Ways to Extend GRCC
Expertise Create a new…
End user
Model
Control
Incident
Developer
Business object
Connector
Pattern
API/Web Service
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal51
ConnectorsControls
General Domain Knowledge
(Financial, Medical, SCM, etc.)
Business Application System
Experts (EBS, PSFT, etc.)
Skill Set Required
Application Engineer
or Software Engineer
Actuarial Skills
Specific Domain Knowledge
(P2P, GL, T&E, etc.)
Business
Objects
Advanced
Extensions
Required
Preferred
Not Required
DBA's, ETL Users
or Analytic App. Builders
• Allows us to build an internal factory for building meta-data cost-effectively
• Provides the platform for a future ecosystem of meta-data
• SDLC: Minimizing risk in execution through reduction of Knowledge Diffusion
Risk Management
Clearly Separated Skill Sets
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal52
High-Level Platform Extensibility Points
• Getting Data into GRC for Analysis
• OWL (Ontology Web Language) – an XML language
• Web Services
• Custom Objects
• Advanced extensions – Java
• Extending the Workflows & Reporting
• Both RESTful & SOAP Web Services available
• SOA Integration out of the box
• Data Analytics for Custom Reporting and Dashboards
• Physical and Logical Security that follows the GRC Security Model
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal53
Focus – GRC Controls Extensibility
• Takes a picture of various aspects of your system
• Authorization model
• Transaction model
• Others
• Then, it searches for exceptions (violations)
• Controls are the criteria the system uses to search
• Points of Extensibility:
• Different ways by which it searches
• Different data sources through which it searches
• Different ways it can provide the results (web services, etc.)
• Provides workflows for remediation of the exceptions
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal54
When do you need extensibility?
 Connecting to a custom application or COTS/ERP For which there
exists no pre-built connector
 Custom data or behavior that needs to be added to application(s) that
aren’t supported out of the box (PSFT, EBS, etc.)
 Adding custom reports to the system
– Data Analytics data-mart provides an open analytic schema for all
discovered violations and other data for custom reports
– Robust security model for the analytic data-marts
 Besides extensibility, a core feature of the product is custom objects –
you can import, directly into the user interface of the application, data
through a spreadsheet format (Microsoft Excel).
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal55
Examples of Extensibility
Extensibility Point Use-Case
GRC Web Services User Provisioning Requests (OIM, Fusion, etc.) using GRC API’s for
near-real-time checks to see if a user should be provisioned a given set
of roles.
GRC Connectors UCM Connector allowing expense receipts of hotel folios, etc. be
analyzed using the GRC Text Analysis and reasoning engine
GRC Connectors Connecting to Health-Care applications via their native protocols or
HL7 to find Health-Care fraud and/or waste.
Workflow Extensibility EGRCM and EGRCC SOA (SOAP), REST, and BPEL Extensibility
Data Analytics Custom Reports and Analytics
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal56
GRC Data Analytics
 GRC Transactional Schema is CLOSED.
– You may not access it. GRC Data Analytics is a way for you to extract data
to build your own reports and analytics
 GRC Data Analytic Schema Includes:
– Summarized data in a properly normalized format for reporting (fact tables,
dimensions, and other normalized forms – all tuned for the purposes of
reporting and analytic dashboards)
– Full physical and logical security: GRC Users and Roles become Database
Users and Views allowing proper mirroring of data-level security in the
application
– Populated on-demand or on scheduled bases
– Will include data for both EGRCC and EGRCM
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal57
Conclusion
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal58
“ …only two years after the implementation…,the external
auditor relies 100 percent on Oracle GRC to assess
security segregation of duties at the client.”
- PwC
Impact of Oracle Advanced Controls
PwC Case Study
Addressed material weakness resulting from security and compliance issues
Inappropriate access being granted
Access granted without approval
Access not reviewed
Access not approved in timely manner
Source : PwC Whitepaper : Optimizing ERP Projects with GRC’s Advanced Financial Controls
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal59
?’s
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal60
@OracleAdvCntrls
Oracle GRC Advanced Controls
Join Our Linkedin Group
Follow us on Twitter
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal61
The following is intended to outline our general product
direction. It is intended for information purposes only,
and may not be incorporated into any contract.
It is not a commitment to deliver any material, code, or
functionality, and should not be relied upon in making
purchasing decisions. The development, release, and
timing of any features or functionality described for
Oracle’s products remains at the sole discretion of
Oracle.

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Advanced Controls access and user security for superusers con8824

  • 1. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal1
  • 2. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal2 @OracleAdvCntrls Post Questions Before, During and After
  • 3. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal3 The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
  • 4. Advanced Access and User Security for Oracle Applications Mark Stebelton, CPA, CFE Director, Product Management – Oracle Brian Amato, CPA, CISA Director, Client Services – Fulcrum Way Reza B’Far Vice President, Development – Oracle
  • 5. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal5 Program Agenda  Twitter Topic Review  Oracle Advanced Controls Overview - Mark  Implementation Review, Tips and Tricks - Brian  GRC Extensibility - Reza  Questions
  • 6. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal6 Oracle Advanced Controls Product Overview
  • 7. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal7 Standard Controls User Roles 3-Way Match Approval Hierarchies Standard Controls Social Media Policy E-learning Ethics Policy
  • 8. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal8 Standard + Advanced Controls Sentiment Analysis Split Purchase Orders Hide Displays of Sensitive Data Duplicate Payments Transaction Threshold Amounts Duplicate Vendors Fine- grained User Access Configuration Snapshots & Audit Trial Transaction Pattern Analysis Fuzzy Logic, ‘similar values’ User Roles 3-Way Match Approval Hierarchies Advanced Controls Standard Controls Social Media Policy E-learning Ethics Policy
  • 9. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal9 GRC Advanced Controls One Enterprise Foundation Enterprise Risk & Controls Foundation Dashboards, Reports and Alerts NotificationsWorklists Email PerspectivesSearch Risk, Controls & Compliance Management ReviewsDocumentation Assessments RemediationSurveys Continuous Controls & Risk Monitoring SetupsAccess Master Data Audit TestsTransactions User Authored ControlsData Connectors Fraud & Error Patterns RoleBasedAccessSecurity WebServices&APIs Custom or Legacy Applications Comprehensive  Enterprise Risk Management  Financial Governance  Continuous Controls Monitoring Flexible • Graphical Authoring • Detect and Prevent • Access, Transactions, Setups Data Driven (Big Data)  100% of Transactions  Manage by Exception  Optimize Processes
  • 10. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal10 Fusion Platform with Dashboards, Alerts & Drilldowns Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal10 Advanced Controls Approach
  • 11. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal11 • Embedded intelligence provides visibility into multiple control and process areas. Advanced Controls – Embedded Dashboards
  • 12. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal12 • Move away from silo’d information • Multiple ERPs monitored from a single application. Advanced Controls – Embedded Dashboards
  • 13. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal13 • Automatic alerts notify appropriate personnel for action • Actionable Insight to drive the business forward Advanced Controls – Business Process Monitoring
  • 14. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal14 Sophisticated Controls Monitoring and Enforcement Engine Advanced Controls Demonstration Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal14
  • 15. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal15 Technical Innovation (Engine) Function: Tracking POs Form: Receiving User: John Doe Role: Shipping Supervisor Function: Purchase Orders Tab: Review PO Vendor: Acme Transaction: Order 123 Action: Submit PO Action: Signature Receipt Role: Shipping Clerk Correlate Events and Detect Policy Violation  Complete User Access Path  Relate Access to Actual Transactions  Connect to any provisioning engine  Extend to any authorization model
  • 16. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal16 Oracle SOD Solution - Principles PLATFORM CAPABILITY BUSINESS BENEFIT Analysis of privileges at atomic level Ensure reliance by external auditors, eliminate both false positives and false negatives. Analysis across multiple applications and instances Enable SOD policies for users with privileges across multiple applications and/or instances Analysis for any authorization model Enable enforcement of SOD policies for any critical business application Capture entire User Access Path Enable optimal resolution of SOD conflicts, by redesign of roles and privileges Web Services to work with any user provisioning workflow Enable compliant provisioning that is agnostic to multiple user provisioning workflows Automatic status updates of violations with Visual Audit Trail Reduced analysis and remediation efforts by self-learning based on prior decisions Integration with SOA to automate SOD exception actions Integration with SOA to allow tailored integrations with existing workflows applications Exception-based user access attestation process Eliminate redundant effort to attest every quarter if nothing has changed (position, roles etc) Automated SOD Policy Documentation and Assessment Comprehensive documentation and automated periodic assessment of SOD policies SOD Platform Requirements for Enterprise Scale Customers
  • 17. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal17 Access Analysis Create Conflict Conditions • Single/Cross Platform • Entitlement/Single Access Point Remove False Positives
  • 18. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal18 Macro and Micro Access Controls Examples Define Entitlements: Enter Invoice Element Description Open Interface Invoices AP_APXIIFIX Invoice Batches AP_APXINWKB_BATCHES Invoices AP_APXINWKB Entitlements: Create Suppliers Element Description Vendors APXVDMVD Enter Suppliers PN_APXVDMVD Suppliers AP_APXVDMVD Merge Suppliers AP_APXVDDUP Macro Access Control Enter Invoice & Create Suppliers EBS Example Distinct Micro Access Controls Open Interface Invoices vs Vendors Open Interface Invoices vs Enter Suppliers Open Interface Invoices vs Suppliers Open Interface Invoices vs Merge Suppliers Invoice Batches vs Vendors Invoice Batches vs Enter Suppliers Invoice Batches vs Suppliers Invoice Batches vs Merge Suppliers Invoices vs Vendors Invoices vs Enter Suppliers Invoices vs Suppliers Invoices vs Merge Suppliers Translates To When entitlements are used, each access point in the entitlement is considered as an ‘or’ in relation to the others
  • 19. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal19 Remove False Positives Define Examples • Exclude inactive users • Exclude specific superuser Responsibilities • Exclude when not in the same operating unit or ledger • Include only for a single business unit User Defined Access Points • Define a specific path to analyze • Build using the access points of the target datasource • Use as any other access point Condition Approaches • Specifically Include • Specifically Exclude Condition Types • Global – apply to ALL models and controls • Global Path – Exclude a specific access path • Model/Control Level – applies only to that model/control Examples • EBS: Responsibility>Menu>Function • PSFT: Menu>Component>Page
  • 20. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal20 Elevated Productivity – Optimize Process & Empower Users • Library of pre- definedAdvanced Controls (and extensible) • Ability to build new controls by business owners (no coding) • 100% Transaction coverage (no more sampling) Transaction Controls – Author, Deploy, & Monitor
  • 21. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal21 Transaction Filtering Logic String, Integer NumericDateFunctions ANDOR
  • 22. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal22 Many Types of Controls against Various Business Applications Advanced Controls Demonstration
  • 23. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal23 Access Hierarchy Example – Oracle EBS Role Responsibility Menu Sub - Menu Function: Create Invoice Function: Create Customer Other important attributes: Operating Units, Data Groups, Set of Books etc Access Points
  • 24. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal24 Access Connector Example: EBS • Covers critical access points across business processes in EBS including Financials, HR, Procure to Pay and Order to Cash • Includes 2,500+ Micro Access Controls • Includes 28,000+ Access Points available for extending controls ~1,700 Responsibilities* ~5,400 Menus* ~4,700 Concurrent Programs* ~16,500 Functions* * Amounts will vary by environment ~28,300 Access Points*
  • 25. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal25 TXN SYSTEMS USERS ROLES USERS SETUPS MASTER DATA ROLES TXN SYSTEMS TXN ROLES TXNUSERS SETUPS TXN ROLES SYSTEMS MASTER DATA ROLES TXN TXN SETUPS Enterprise Risk Graph
  • 26. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal26 Access AND Transaction SOD Analysis EBS EMEA SYSTEM JOHN USER Receivables ADMIN ROLE CUSTOMER MENU CUSTOMER ENTRY SUBMENU QUICK UPDATE SUBMENU EDIT CUSTOMER FUNCTION ORDER MGT MENU ORDER ERNTRY SUBMENU ORDER RELEASE FUNCTION JOHN CHANGES CUSTOMER SHIPTO FOR ACME AND PROCESSES ORDER FOR ACME
  • 27. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal27 Sensitive Transaction Controls (aka Superuser Analysis) Sensitive Access Monitoring Controls 11020 STC: Monitor Payments 2370 SAM: Same user created Payables Invoice and Payment 11030 STC: Monitor Purchase Orders 2380 SAM: Same user created Purchase Order and Payables Invoice 11050 STC: Monitor Suppliers S390 SAM: Same user created Purchase Order and Received Goods and Services 11070 STC: Monitor Procurement Payment Terms 2400 SAM: Same user created Supplier and Approved Purchase Order 11100 STC: Monitor Payables Bank Accounts 8570 SAM: Same user created Supplier and Payables Invoice 11110 STC: Monitor Payables System Setups 2420 SAM: Same user created Supplier and Payment 11120 STC: Monitor Payables Options: Payments 2430 SAM: Same user created Supplier and Purchase Order 11140 STC: Monitor Payables Options: Tax 2730 SAM: Same user created Journal Entry and Payables Invoice 11180 STC: Monitor Payables Options: Invoices 2770 SAM: Same user created Journal Entry and posted Journal Entry 11210 STC: Monitor Journal Entries 2570 SAM: Same user created Supplier and setup Auto Create Purchase Orders Sensitive (Superuser) Transaction and Sensitive Access Monitoring Top 10 Deployed SOD Transaction Controls21
  • 28. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal28 Advanced Access and Security
  • 29. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal29 AACG – Finding Conflicts User: Janie Adams Responsibility: Sales Super User (Operations) Menu: AR_Navigate_GUI12 Submenu: AZN_AR_Invoices_Entry Function: Order Page: Create Customer Job Role: Receivables Management Permission: Create Cutomers SOD Conflict PSFT EBS
  • 30. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal30 Interpreting Access Conflicts  User Role Permission List  Menu  Panel Component  Page Definition Finding the Right Path to Resolution U R M C D L Remove Menu Path Conflicts
  • 31. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal31  Identify the changes to be made  Click to create a change management work order  Review impact of changes  Create change request work order for System Administrator Know the Impact Before Committing Changes to the ERP Simulate Changes
  • 32. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal32 The FulcrumWay Experience
  • 33. Advanced Access and User Security for EBS and Oracle Fusion Applications Brian Amato, CPA, CISA Client Service Director - FulcrumWay
  • 34. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal34 Agenda  Objectives, Drivers, Scope  Implementation Approach  Achievements and Benefits  Lessons learned  GRC Extensibility
  • 35. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal35 Objectives, Drivers, Scope  Upgrade 8.6.3 to 8.6.4  Analyze SOD risks for EBS Financials and PSFT HR and Payroll  Define conditions to remove false positives  Implement new security model
  • 36. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal36 Implementation Approach  Risk-Based Approach  Used Oracle’s seeded content  Understand changes from 8.6.3 to 8.6.4
  • 37. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal37 Assess Risk Detect Violations Analyze Issues Remediate Issues Implement Corrective Actions Monitor Application Environment Scope Application Controls Sample ERP Data Manage Exceptions Setup Preventive Controls IT/Business Control Teams Application Controls Manager Application Security Administrator Application Controls Manager Establish Test Environment FulcrumWay™ Application Controls Management Best Practices
  • 38. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal38 Oracle Seeded Content Human Resources User Access Model Names Maintain Employees & Modify Employee Salary Maintain Employees & Process Payroll Modify Employee Position & Process Payroll Modify Employee Position & Maintain Employees Modify Employee Position & Modify Employee Salary Process Payroll & Modify Employee Salary
  • 39. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal39 New Features in 8.6.4  User Experience  New Content  Relationship Assignments  Improved Search and Detection Engine  Setup and Administration  Performance Optimization  New Security Model
  • 40. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal40 Achievements and Benefits  Able to secure EBS Financial data from HR/Payroll data!  Running Single Instance of AACG for EBS Financials and PeopleSoft HR/Payroll  Lower costs of compliance  Lower costs IT burden and increased agility
  • 41. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal41 Lessons Learned  Hardware/Software Certification Matrix  PeopleSoft Security Model  AACG Security Model
  • 42. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal42 Role Permission List Menu Component Page Definition Component Page Definition Access Hierarchy – PeopleSoft Access Points Evaluate User Access • Test by User Profile • Test by Page User Profile
  • 43. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal43 Access Hierarchy – Oracle EBS Role Responsibility Menu Sub - Menu Function Function Access Points
  • 44. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal44 8.6.4 Security Model
  • 45. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal45 8.6.4 Security Model Security Components
  • 46. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal46 8.6.4 Security Model  Leveraging Perspectives to Plan Design AACG Security, Incident Management  Examples of Perspectives aid in the definition of Data Roles  Perspective can span multiple ERP instances, types (PS, EBS)  A Perspective gets created for each datasource  Perspectives can define which users have security to AACG Controls and Incidents
  • 47. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal47 GRC Extensibility  AACG with EBS and PeopleSoft
  • 48. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal48 The Extensibility of Oracle Advanced Controls
  • 49. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal49 Pre-Built Integrations Custom or Legacy Applications Continuous SOD Controls Monitoring Pre-built Extensible Partner Pre-built CUSTOMER CARE & BILLING
  • 50. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal50 What is Extension?  Work done by end users and their developers to add new abilities to GRCC WHY IS IT VALUABLE?  Gives you the ability to extend standard functionality to meet your unique needs WHAT PRODUCT DOES IT SPAN?  EGRCM and EGRCC 8.x in a Single Platform Ways to Extend GRCC Expertise Create a new… End user Model Control Incident Developer Business object Connector Pattern API/Web Service
  • 51. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal51 ConnectorsControls General Domain Knowledge (Financial, Medical, SCM, etc.) Business Application System Experts (EBS, PSFT, etc.) Skill Set Required Application Engineer or Software Engineer Actuarial Skills Specific Domain Knowledge (P2P, GL, T&E, etc.) Business Objects Advanced Extensions Required Preferred Not Required DBA's, ETL Users or Analytic App. Builders • Allows us to build an internal factory for building meta-data cost-effectively • Provides the platform for a future ecosystem of meta-data • SDLC: Minimizing risk in execution through reduction of Knowledge Diffusion Risk Management Clearly Separated Skill Sets
  • 52. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal52 High-Level Platform Extensibility Points • Getting Data into GRC for Analysis • OWL (Ontology Web Language) – an XML language • Web Services • Custom Objects • Advanced extensions – Java • Extending the Workflows & Reporting • Both RESTful & SOAP Web Services available • SOA Integration out of the box • Data Analytics for Custom Reporting and Dashboards • Physical and Logical Security that follows the GRC Security Model
  • 53. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal53 Focus – GRC Controls Extensibility • Takes a picture of various aspects of your system • Authorization model • Transaction model • Others • Then, it searches for exceptions (violations) • Controls are the criteria the system uses to search • Points of Extensibility: • Different ways by which it searches • Different data sources through which it searches • Different ways it can provide the results (web services, etc.) • Provides workflows for remediation of the exceptions
  • 54. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal54 When do you need extensibility?  Connecting to a custom application or COTS/ERP For which there exists no pre-built connector  Custom data or behavior that needs to be added to application(s) that aren’t supported out of the box (PSFT, EBS, etc.)  Adding custom reports to the system – Data Analytics data-mart provides an open analytic schema for all discovered violations and other data for custom reports – Robust security model for the analytic data-marts  Besides extensibility, a core feature of the product is custom objects – you can import, directly into the user interface of the application, data through a spreadsheet format (Microsoft Excel).
  • 55. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal55 Examples of Extensibility Extensibility Point Use-Case GRC Web Services User Provisioning Requests (OIM, Fusion, etc.) using GRC API’s for near-real-time checks to see if a user should be provisioned a given set of roles. GRC Connectors UCM Connector allowing expense receipts of hotel folios, etc. be analyzed using the GRC Text Analysis and reasoning engine GRC Connectors Connecting to Health-Care applications via their native protocols or HL7 to find Health-Care fraud and/or waste. Workflow Extensibility EGRCM and EGRCC SOA (SOAP), REST, and BPEL Extensibility Data Analytics Custom Reports and Analytics
  • 56. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal56 GRC Data Analytics  GRC Transactional Schema is CLOSED. – You may not access it. GRC Data Analytics is a way for you to extract data to build your own reports and analytics  GRC Data Analytic Schema Includes: – Summarized data in a properly normalized format for reporting (fact tables, dimensions, and other normalized forms – all tuned for the purposes of reporting and analytic dashboards) – Full physical and logical security: GRC Users and Roles become Database Users and Views allowing proper mirroring of data-level security in the application – Populated on-demand or on scheduled bases – Will include data for both EGRCC and EGRCM
  • 57. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal57 Conclusion
  • 58. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal58 “ …only two years after the implementation…,the external auditor relies 100 percent on Oracle GRC to assess security segregation of duties at the client.” - PwC Impact of Oracle Advanced Controls PwC Case Study Addressed material weakness resulting from security and compliance issues Inappropriate access being granted Access granted without approval Access not reviewed Access not approved in timely manner Source : PwC Whitepaper : Optimizing ERP Projects with GRC’s Advanced Financial Controls
  • 59. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal59 ?’s
  • 60. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal60 @OracleAdvCntrls Oracle GRC Advanced Controls Join Our Linkedin Group Follow us on Twitter
  • 61. Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Internal61 The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.