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An Insiders View:
How to Raise Money
     from VCs
     Bob Dahlberg
     Venture Partner
     Horizon Ventures
      Los Altos, CA
      Bob at horizonvc com
Key Message:

VC Fundraising is a
  Sales Process,
   Not a Pitch
Agenda
        n      Venture Capital financing Caveats
        n      Raising money is a sales process
        n      Four steps to falling in love




Feb. 4, 2008                 Copyright 2007, 2008 Robert W. Dahlberg   3
Full Disclosure: VC Costs…                                          †



        n      False sense of security: masks viability
        n      Fund raising takes time away from serving
               customers
        n      Adds an additional set of masters
        n      Money enables costly mistakes
        n      Money removes spending discipline
        n      Sets the exit strategy and timing
        n      You give up a lot of ownership

† Source:      Greg Gianforte, CEO RightNow, http://cet.berkeley.edu/Resources/CETLectures.html
Feb. 4, 2008                           Copyright 2007, 2008 Robert W. Dahlberg                    4
Venture Capital Isn’t Required
               To Build a Great Business …
                                    n     Broadcom
                                            n    No VC money
                                    n     Cisco
                                            n    $5M in revenue, profitable before Sequoia invested
                                    n     Dell
                                            n    Raised money at $60M in revenue
                                    n     eBay
                                            n    $4.5M in revenue and profitable before Benchmark
                                                 invested
                                    n     Microsoft
                                            n    VC funded after being profitable
                                    n     The MathWorks
                                            n    >$300M in revenue, no VC money
                                    n     Oracle
                                            n    Government contract funded first product
                                    n     SAS Institute
                                            n    > $1.9B in revenue, the largest private software
                                                 company, no VC money
                                    n     Siebel
                                            n    Customers funded first product
Feb. 4, 2008             Copyright 2007, 2008 Robert W. Dahlberg                                      5
… But it Can Sure Help

        1.     Cash to fuel growth
        2.     Cash to fuel growth
        3.     Strategy / business advice
        4.     Introductions: VCs, customers partners
        5.     Recruiting




Feb. 4, 2008                 Copyright 2007, 2008 Robert W. Dahlberg   6
Agenda
        n      Venture Capital financing Caveats

        n Raising        money is a sales process
        n      Four steps to falling in love




Feb. 4, 2008                   Copyright 2007, 2008 Robert W. Dahlberg   7
Fundraising = Selling an Investment


       n       It’s likely to be the biggest sale of your life

       n       Success demands careful planning and
               execution




Feb. 4, 2008                   Copyright 2007, 2008 Robert W. Dahlberg   8
Fundraising is a Grueling Process
        1. Requires mental toughness
        2. You may have to talk to 10 – 40 firms to find
           the match
        3. It’s the best business advice you will get!
               §   Listen
               §   Learn
               §   Accept it
               §   Bake learnings into your business plan

Feb. 4, 2008                     Copyright 2007, 2008 Robert W. Dahlberg   9
The Classic Enterprise Sales Process


      Initiate     Educate/                                     Justify
     Discovery     Evaluate                                    Validate




Feb. 4, 2008         Copyright 2007, 2008 Robert W. Dahlberg              10
Fundraising is a 4 Step Sales Process

                          Initiate                 Educate /                    Justify
                         Discovery                 Evaluate                    Validate




                                                                                   4
                  1         2                         3
                                                                                 Due
               Prepare   Approach                “The Pitch”
                                                                               Diligence




Feb. 4, 2008                         Copyright 2007, 2008 Robert W. Dahlberg               11
Time Scales

                                                                                 4
            1              2                    3
                                                                               Due
         Prepare        Approach            “The Pitch”
                                                                             Diligence


                        1 to 6 weeks
               Per VC

                                                    2 to 12 weeks
               Per VC

                                        2 to 26 weeks
       Per Funding

Feb. 4, 2008                       Copyright 2007, 2008 Robert W. Dahlberg               12
Agenda
        n      Venture Capital financing Caveats
        n      Raising money is a sales process

        n Four       steps to falling in love




Feb. 4, 2008                 Copyright 2007, 2008 Robert W. Dahlberg   13
Step 1: Prepare
       n       Goal: Build an investable company

       n       Strategy: Understand the VC’s Mind




Feb. 4, 2008               Copyright 2007, 2008 Robert W. Dahlberg   14
VC Problem #1
        n      Deliver BIG returns to their Limited Partners in an
               out of favor investment sector

        n      HUNGRY to do GOOD deals
                     40.0
                     30.0
                     20.0
                     10.0
                      0.0
                    -10.0
                    -20.0
                            2000   2001       2002          2003         2004         2005       2006

                                          VC Return        PE Return
                                                                               Source: Cambridge Associates
Feb. 4, 2008                         Copyright 2007, 2008 Robert W. Dahlberg                                  15
VC Problem #2
               “We kiss a lot of frogs to
                   find the prince”
                -- Venture capital industry cliché




Feb. 4, 2008            Copyright 2007, 2008 Robert W. Dahlberg   16
Venture Grade Deals are Rare
                                     % 2003 Corporate Tax Returns by
                                              Revenue
                              100%
                                     81.8%
                              80%
               5.4M Returns
                Percent of




                              60%
                                              Life Style Companies                            VC
                                              AKA “Walking Dead”                             Grade
                              40%


                              20%
                                               13.6%
                                                                  2.2%               1.9%    0.5%
                               0%
                                      < $1M      < $5M            < $10M            < $50M   >$50M
                                                                Revenue

                                                                                             Source: IRS.gov
Feb. 4, 2008                                   Copyright 2007, 2008 Robert W. Dahlberg                         17
VC Problems #3, 4, 5
        n      No one can pick which start up will make it
               n   Every deal has “hair on it” – it’s easy to find problems
               n   Portfolio returns: 1 @ 10X; 4 @ 2X; 5@1X; 10 @0X
               n   => VC will rely on their gut in the end

        n      Will be working together for 6+ years
               n   It has to be an interesting project
               n   There has to be compatibility with the team

        n      The unexpected is going to happen
               n   Got to get through the hard times

Feb. 4, 2008                       Copyright 2007, 2008 Robert W. Dahlberg    18
So How do Most VCs Decide?
        VCs “fall in love” with the deal




Feb. 4, 2008            Copyright 2007, 2008 Robert W. Dahlberg   19
So the Start-Up Must Be Attractive




Feb. 4, 2008              Copyright 2007, 2008 Robert W. Dahlberg   20
Attractive in 2008 Is
        n      Big Market
               n   Open to disruption
        n      Customers in pain and who buy
               n   Growing order trend
        n      Strong product offering / technology
               n   Differentiated, protected
        n      Successful Team
               n   “A Players”
               n   Successful Investors / Advisors / Board Members


Feb. 4, 2008                         Copyright 2007, 2008 Robert W. Dahlberg   21
#1 Start-Up Failure is the
               Lack of (high) Paying Customers

        n Know your customer!
        n Walk in your customer’s shoes

        n Know why they will buy




Feb. 4, 2008             Copyright 2007, 2008 Robert W. Dahlberg   22
Dot Bomb School
          n    “Build it and they will come!”
               n   Product Development Model


                   Concept/      Product                    Alpha/beta
                                                                             FCS
                   Bus. Plan      Dev.                         Test




          n    “Get big fast”


Feb. 4, 2008                       Copyright 2007, 2008 Robert W. Dahlberg         23
New School

                     Customer Development Model                                    †




               Customer           Customer                      Customer        Company
               Discovery          Validation                     Creation         Scale




               † Steve Blank, The Four Steps to the Epiphany.
Feb. 4, 2008                          Copyright 2007, 2008 Robert W. Dahlberg             24
Customers that are Buying is
               The Essential Investment Criteria




                       www.cafepress.com/kandsranch


Feb. 4, 2008               Copyright 2007, 2008 Robert W. Dahlberg   25
Step 2: Approach

    n Goal:        Get the first meeting

    n Strategy:        Approach the right VC, right


                                                                           Due
         Prepare    Approach            “The Pitch”
                                                                         Diligence




Feb. 4, 2008                   Copyright 2007, 2008 Robert W. Dahlberg               26
The Right VC, Right

                 1. Right VCs,

                 2. Right Time,

                 3. The Right Way




Feb. 4, 2008        Copyright 2007, 2008 Robert W. Dahlberg   27
1. The Right VC
                            has Greener Money
        n      VC money is not a bank loan
        n      Do your homework!
               n Talk to start-up CEOs
               n Actively investing
                   n Fund has money
                   n VC has capacity (not too many board seats)

               n Right sector (life sciences vs. semiconductor)
               n Relevant portfolio, expertise, and synergies
               n Early vs. late stage



Feb. 4, 2008                       Copyright 2007, 2008 Robert W. Dahlberg   28
Approach the Right VC, Right

                     1. Right VCs,


                     2. Right Time,

                     3. The Right Way



Feb. 4, 2008            Copyright 2007, 2008 Robert W. Dahlberg   29
2. The Right Time - 1
                                        “Seek financing
                                         on the backside
                                         of a milestone”
                                                                   – John Hall,
                                                              Horizon Ventures




Feb. 4, 2008        Copyright 2007, 2008 Robert W. Dahlberg                       30
2. The Right Time - 2
               “VC money is very expensive fuel to be
                 used for taxiing around an airport.”
                                                  – Peter Rip, Crosslink Capital




Feb. 4, 2008               Copyright 2007, 2008 Robert W. Dahlberg                 31
2. The Right Time - 3
        n      Seek VC financing after Customer Validation




                                                         Funding
                 “Taxiing Phase”


                 Customer           Customer                       Customer       Company
                 Discovery          Validation                      Creation        Scale




                 † Steve Blank, The Four Steps to the Epiphany.
Feb. 4, 2008                            Copyright 2007, 2008 Robert W. Dahlberg             32
Software Seed Rounds Fell 27% YoY
                                     Software VC Investments by Company Stage
                              400
                              350
                              300
                              250                                                                                  Seed
                              200                                                                                  Early Stage
                                                                                                                   Expansion
                              150
                                                                                                                   Later
                              100
                                50
                                 0
                                           2004                  2005                 2006             2007(75%)
          • Early Stage company investments increased 28% YoY.
          • Expansion company investments decreased 15% YoY and 20% from 2004.

Source: PricewaterhouseCoopers/Thomson Venture Economics/National Venture Capital Association MoneyTree™Survey

Feb. 4, 2008                                                Copyright 2007, 2008 Robert W. Dahlberg                              33
Funding to Customer Validation
        n      Customers
               n   Consulting engagements
               n   Non-Recurring Engineering (NRE) engagements
               n   Retainer fees from customers
        n      Government
               n   Small Business Innovation Research Grants (SBIR)
        n      Big Companies
               n   Value-Added Reseller (VAR) agreements
               n   Divestitures – protected supplier contract with parent for a
                   defined period
        n      Moonlighting
               n   Founders waive compensation
        n      Family, Friends and Fools
Feb. 4, 2008                         Copyright 2007, 2008 Robert W. Dahlberg      34
Approach the Right VC, Right

                     nRight VCs,

                     nRight Time,


                     nThe Right Way


Feb. 4, 2008            Copyright 2007, 2008 Robert W. Dahlberg   35
The Right Way
             “We only look at deals that are
         introduced to us by people we know”
                       – Mike Schuh, Foundation Capital




Feb. 4, 2008          Copyright 2007, 2008 Robert W. Dahlberg   36
The Right Way:
                     Introduction by Referral
        1.     Successful entrepreneurs
        2.     Lawyers that work with VCs and start-ups
        3.     Angel investors
        4.     Other service providers:
               n   bankers, head hunters, …


                       Avoid Brokers (= Mothers-in-Law)
                    Create a buffer layer in between you and VCs.

Feb. 4, 2008                    Copyright 2007, 2008 Robert W. Dahlberg   37
Sales Tool:
                        The Executive Summary
        n      Tool Objective: To get a meeting
        n      One pager that covers:
               n   Contact information
               n   Customer problem
               n   Your solution (product/technology)
               n   Market size
               n   Competitors
               n   Team
               n   Customer proof points
               n   Funding status


Feb. 4, 2008                        Copyright 2007, 2008 Robert W. Dahlberg   38
Executive Summary Template
                    Company Overview:                                                                        Logo
                    Tagline

                    Pain:

                    Solution :




                                                                  Technology
                    Company Information:

                    Newco, Inc.
                    Address :
                    Phone:
                    Fax:
                    Website:
                    Email
                    Basic Details:
                    Founded In:                                                Defensibility
                    # Of Employees: 15 (X US / Y off shore)


                    Funding History:
                    Total Amount Raised to Date:
                      Funding History:

                    Total Seeking: $ Raised to Date:
                      Total Amount
                      Participants                  Amount
                      Individuals:
                    Committed Funds (If Any):
                      VCs:
                      Others:                                                                  Competition
                    Use of funds: E
                    Valuation Expectations:
                      Total Seeking:
                      Committed Funds (If Any):
                      Use of funds:
                    Financials:
                    Cumulative Revenue:
                    Burn Rate:                  $
                    Cash Flow Positive in:      Year ?
                    3-Year Revenue Forecast:                                                           Business Model
                    Year 1: $
                    Year 2: $
                    Year 3: $

                    Team:



                                                                                                                 Milestones
                                                                    •   Company founded ____
                                                                    •   ___ Patents filed on ___
                                                                    •   Product Introduction ____
                                                                    •   $ in sales in x
                                                                    •   $ in sales in x+1
                                                                    •   $ in sales in x + 2




                                       www.bandangels.com
Feb. 4, 2008                                   Copyright 2007, 2008 Robert W. Dahlberg                                        39
How VCs Vet
                           Your Exec Summary
        n      Is the referral source credible?
        n      Is this company in my geography?
               n   < 1 -2 hours travel time
        n      Is this a scalable business?
        n      Is the team credible?
        n      Are the existing investors credible?
        n      Can I possibly love the:
               n   CEO
               n   Target market
               n   Problem being solved
               n   The technology being developed

Feb. 4, 2008                         Copyright 2007, 2008 Robert W. Dahlberg   40
VC’s Tool: VentureSource




Feb. 4, 2008          Copyright 2007, 2008 Robert W. Dahlberg   41
Rejection
        “We can’t kiss all the pretty girls”
                                             -Bob Kagle, Benchmark




Feb. 4, 2008            Copyright 2007, 2008 Robert W. Dahlberg      42
Step 3: The Pitch
        n      Goal: Get follow-on meetings

        n      Strategy: Sketch out a compelling,
               exciting picture
                                                                              4
           1            2                   3
                                                                            Due
        Prepare      Approach           “The Pitch”
                                                                          Diligence




Feb. 4, 2008                    Copyright 2007, 2008 Robert W. Dahlberg               43
PowerPoint “Pitch” Advice
                       is Abundant
        n      SVASE
               www.svase.org/components/uploads/SVASE%2010%20Sli
               de%20Template.ppt
        n      David Cowan, Bessemer Venture Partners
               whohastimeforthis.blogspot.com/2005/11/how-to-not-write-
                 business-plan.html
        n      Brad Feld, Mobius Venture Capital
               www.feld.com/blog/archives/2004/06/the_torturous_w.html
        n      Guy Kawasaki, Garage Technology Ventures
               blog.guykawasaki.com/2005/12/the_102030_rule.html


Feb. 4, 2008                     Copyright 2007, 2008 Robert W. Dahlberg   44
Your Goal:
                          Get the Next Date

       n       Tell a simple yet compelling story
               n   VCs easily drown in details
               n   Your key points get forgotten
               n   Boredom sets in
       n       Listen and learn


Feb. 4, 2008                   Copyright 2007, 2008 Robert W. Dahlberg   45
K.I.S.S. Principle:
                                      Tell a Simple Story
          n    Avoid 3 Blind VCs and (You’re) the
               Elephant
                n Too             common at first VC meetings:
          n    You know your business best
               n Assume nothing!


                                                                                        VC   Start-Up
       K.I.S.S. = Keep it Simple Stupid


Feb. 4, 2008                                  Copyright 2007, 2008 Robert W. Dahlberg                   46
Peter Lynch’s Investment Advice


        “Never invest in
         any idea you
         can't illustrate
         with a crayon.”


Feb. 4, 2008             Copyright 2007, 2008 Robert W. Dahlberg   47
Jerry Weissman Coach to
                IPO Road Show CEOs




Feb. 4, 2008         Copyright 2007, 2008 Robert W. Dahlberg   48
Expect to Go off the Rails
        1. VCs are curious, smart and impatient
               n   They will ask a lot of questions when confused
        2. VCs are testing you:
               n   Are you an effective leader?
               n   Able to listen to “board room” feedback?
               n   Able to listen to customer feedback?
        n      Re-arrange the slide order to address
               issues that come up early

Feb. 4, 2008                    Copyright 2007, 2008 Robert W. Dahlberg   49
Listen Carefully!
        n       It’s the best business advice you will get!
               § Listen

               § Learn

               § Accept it

               § Bake learnings into your business plan




Feb. 4, 2008                Copyright 2007, 2008 Robert W. Dahlberg   50
Four Reasons for Love

                                Market




                                     +
               Team        Technology                           Financials



Feb. 4, 2008          Copyright 2007, 2008 Robert W. Dahlberg                51
1. Market Size is Every VC’s Concern

        n Is the market big enough to build a big
          company?
        n Is there any potential to grow fast?

        n Is there room for this start-up?

        n Is the market big enough to maneuver
          if the first niche doesn’t work out?


Feb. 4, 2008           Copyright 2007, 2008 Robert W. Dahlberg   52
1. Lack of Customers
                    is the #1 Cause of Failure
        n      Does the team really know the customer?
        n      Is there a logical reason behind the
               customer list?
               n Strategic or opportunistic?
               n Any notion of customer segmentation?

        n      Are the customers tier 1?
        n      How much are the customers helping?


Feb. 4, 2008                   Copyright 2007, 2008 Robert W. Dahlberg   53
2. Team
        n      Every team claims to be “world class”
        n      Demonstrate Success
               n Company pedigree – worked at market leaders
               n Personal results

               n Personal success

               n Start -up mentality vs. Big company mentality

        n      Expect your backgrounds to be rigorously
               checked.

Feb. 4, 2008                    Copyright 2007, 2008 Robert W. Dahlberg   54
3. Product Test:
                     Aspirin or Vitamin??




     n     Inertia is huge
     n     Customers change only when they have to
     n     “Don’t fix what isn’t broke.”


Feb. 4, 2008             Copyright 2007, 2008 Robert W. Dahlberg   55
3. Product
                        Feature or a Company?
        n      A Feature?
               n Can the incumbent add this feature to an
                existing product easily?
        n      A Product?
               n Part   of a full-product portfolio?
        n      A Company?
               n Canthe value prop create a substantial
                business?
Feb. 4, 2008                     Copyright 2007, 2008 Robert W. Dahlberg   56
4. Financial Forecasts

        “I don’t have Excel on my computer!”
                              -- Mark Stevens, Sequoia Capital




Feb. 4, 2008          Copyright 2007, 2008 Robert W. Dahlberg    57
Cash flow is king


          n    Revenue forecast will likely not materialize, So
               n Is this plan realistic?

               n Revenue must not be too big, but not too small

          n    Spending plan will be scrutinized.
                n Cash is King
                n Successful CEOs are frugal


Feb. 4, 2008                   Copyright 2007, 2008 Robert W. Dahlberg   58
The Morning After …




Feb. 4, 2008        Copyright 2007, 2008 Robert W. Dahlberg   59
What Can You Do?
        n      React to the business advice you received
               n   Adjust your business strategy as is necessary
        n      Polish your pitch for the next VC
               n Incorporate learning from each interaction
               n Simplify, Simplify
                    n Clarifyconfusing points
                    n Address objection items

                    n Rearrange the slide order




Feb. 4, 2008                         Copyright 2007, 2008 Robert W. Dahlberg   60
What Will Most VCs Do?

        n      Go silent or an innocuous turn down
               n   They don’t want to burn any bridges
        n      Go at their own pace, no urgency
               n Risk reduces as time passes
               n Wait for a milestone
                    n quartersales results
                    n prototype works




Feb. 4, 2008                         Copyright 2007, 2008 Robert W. Dahlberg   61
Rejection
        n      Accept rejection gracefully
        n      There is no rationale argument to bring the
               VC back




Feb. 4, 2008                 Copyright 2007, 2008 Robert W. Dahlberg   62
What Might Happen?
        n      When a VC senses love, you’ll hear back
        n      Be responsive!
               n VC’s like working with responsive people
               n You’re building a relationship

               n Respond to requests < 24 hours




Feb. 4, 2008                    Copyright 2007, 2008 Robert W. Dahlberg   63
Step 4: Due Diligence
        n Goal:  Get a term sheet
        n Strategy: Two way test drive



                                                                           Due
         Prepare    Approach            “The Pitch”
                                                                         Diligence




Feb. 4, 2008                   Copyright 2007, 2008 Robert W. Dahlberg               64
Due Diligence =
                       Two Way Test Drive
        n      Can I work with this team / VC for the next
               6 years?
        n      Is this a quality team / VC?
        n      Do team / VC listen?
        n      Is the team/VC honest, ethical, reliable?
               dependable?
        n      How do they react being under fire?


Feb. 4, 2008                 Copyright 2007, 2008 Robert W. Dahlberg   65
Prepare in Advance
        n      Customer / technology references
               n Keep references updated on your progress
               n Use them judiciously

        n      Executive resumes & references
               n Line up references in advance,
               n Contact people VCs will find

        n      Financial Quarterlies
        n      Capitalization table

Feb. 4, 2008                    Copyright 2007, 2008 Robert W. Dahlberg   66
Typical Due Diligence Process
   n           More information (Exec. resumes, financials, cap table,
               personal references, etc.)
   n           Meet with VC’s “expert(s)”: Portfolio
               companies, friends, paid experts
   n           Follow up meeting(s) at your office / their
               office
   n           Calls to customers and personal references
   n           Calls to back-channel references


Feb. 4, 2008                        Copyright 2007, 2008 Robert W. Dahlberg   67
Getting “Married”
        n      Locate a Syndicate Partner
        n      Term Sheet
        n      Legal due diligence
        n      Cash in the bank




Feb. 4, 2008                   Copyright 2007, 2008 Robert W. Dahlberg   68
Syndication:
                   Two Parents are Better than One
               n   For the entrepreneur
                    n More strategic minds around the table
                    n Hedge against one VC walking out

               n   For the VC
                    n Validates that the start up has legs
                    n More powder available




Feb. 4, 2008                        Copyright 2007, 2008 Robert W. Dahlberg   69
And Remember…
               Venture Capital Isn’t Required
                                           n      Broadcom
                                                   n No VC money
                                           n      Cisco
                                                   n $5M in revenue, profitable before Sequoia
                                                       invested
                                           n      Dell
                                                   n Raised money at $60M in revenue
                                           n      eBay
                                                   n $4.5M in revenue and profitable before
                                                       Benchmark invested
                                           n      Microsoft
                                                   n VC funded after being profitable
                                           n      The MathWorks
                                                   n >$300M in revenue, no VC money
                                           n      Oracle
                                                   n Government contract funded first product
                                           n      SAS Institute
                                                   n > $1.9B in revenue, the largest private software
                                                       company, no VC money
                                           n      Siebel
                                                   n Customers funded first product
Feb. 4, 2008             Copyright 2007, 2008 Robert W. Dahlberg                                    70
Entrepreneur Resources
        n      Law firm outreach
                n    DLA Piper Venture Pipeline
                     www.venturepipeline.com
                n    Fenwick & West LLP
                     “Darrell Kong” < dkong _ fenwick.com >
                                              fenwick.com>
                n    Orrick, Herrington & Sutcliffe LLP’s “Total Access”
                     "Chad Lynch" <clynch _ orrick.com>
                                   <clynch orrick.com>
                n    Pillsbury Winthrop Shaw Pittman LLP’s “Back Stage Pass”
                     kiran.kamboj _ pillsburylaw.com
                n    Wilson, Sonsini, Goodrich, and Rosati
                      wsgr.com/WSGR/Display.aspx?SectionName=practice/venturecapital.htm
                      wsgr.com/WSGR/Display.aspx?SectionName=practice/venturecapital.htm

        n      SDForum
                n    www.sdforum.org
        n      Silicon Valley Bank’s Venture Exchange
                n    Shai Goldman, Director, sgoldman _ svb.com
        n      SVASE, Silicon Valley Association of Startup Entrepreneurs.
                                                            Entrepreneurs.

               www.svase.org
        n      The Enterprise Network of Silicon Valley
                Tensv.org
        n      Women’s Technology Cluster
               www.wtc-
               www.wtc-sf.org


Feb. 4, 2008                                             Copyright 2007, 2008 Robert W. Dahlberg   71
To Your New Venture
                     Success!



Feb. 4, 2008         Copyright 2007, 2008 Robert W. Dahlberg   72

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  • 1. An Insiders View: How to Raise Money from VCs Bob Dahlberg Venture Partner Horizon Ventures Los Altos, CA Bob at horizonvc com
  • 2. Key Message: VC Fundraising is a Sales Process, Not a Pitch
  • 3. Agenda n Venture Capital financing Caveats n Raising money is a sales process n Four steps to falling in love Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 3
  • 4. Full Disclosure: VC Costs… † n False sense of security: masks viability n Fund raising takes time away from serving customers n Adds an additional set of masters n Money enables costly mistakes n Money removes spending discipline n Sets the exit strategy and timing n You give up a lot of ownership † Source: Greg Gianforte, CEO RightNow, http://cet.berkeley.edu/Resources/CETLectures.html Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 4
  • 5. Venture Capital Isn’t Required To Build a Great Business … n Broadcom n No VC money n Cisco n $5M in revenue, profitable before Sequoia invested n Dell n Raised money at $60M in revenue n eBay n $4.5M in revenue and profitable before Benchmark invested n Microsoft n VC funded after being profitable n The MathWorks n >$300M in revenue, no VC money n Oracle n Government contract funded first product n SAS Institute n > $1.9B in revenue, the largest private software company, no VC money n Siebel n Customers funded first product Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 5
  • 6. … But it Can Sure Help 1. Cash to fuel growth 2. Cash to fuel growth 3. Strategy / business advice 4. Introductions: VCs, customers partners 5. Recruiting Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 6
  • 7. Agenda n Venture Capital financing Caveats n Raising money is a sales process n Four steps to falling in love Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 7
  • 8. Fundraising = Selling an Investment n It’s likely to be the biggest sale of your life n Success demands careful planning and execution Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 8
  • 9. Fundraising is a Grueling Process 1. Requires mental toughness 2. You may have to talk to 10 – 40 firms to find the match 3. It’s the best business advice you will get! § Listen § Learn § Accept it § Bake learnings into your business plan Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 9
  • 10. The Classic Enterprise Sales Process Initiate Educate/ Justify Discovery Evaluate Validate Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 10
  • 11. Fundraising is a 4 Step Sales Process Initiate Educate / Justify Discovery Evaluate Validate 4 1 2 3 Due Prepare Approach “The Pitch” Diligence Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 11
  • 12. Time Scales 4 1 2 3 Due Prepare Approach “The Pitch” Diligence 1 to 6 weeks Per VC 2 to 12 weeks Per VC 2 to 26 weeks Per Funding Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 12
  • 13. Agenda n Venture Capital financing Caveats n Raising money is a sales process n Four steps to falling in love Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 13
  • 14. Step 1: Prepare n Goal: Build an investable company n Strategy: Understand the VC’s Mind Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 14
  • 15. VC Problem #1 n Deliver BIG returns to their Limited Partners in an out of favor investment sector n HUNGRY to do GOOD deals 40.0 30.0 20.0 10.0 0.0 -10.0 -20.0 2000 2001 2002 2003 2004 2005 2006 VC Return PE Return Source: Cambridge Associates Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 15
  • 16. VC Problem #2 “We kiss a lot of frogs to find the prince” -- Venture capital industry cliché Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 16
  • 17. Venture Grade Deals are Rare % 2003 Corporate Tax Returns by Revenue 100% 81.8% 80% 5.4M Returns Percent of 60% Life Style Companies VC AKA “Walking Dead” Grade 40% 20% 13.6% 2.2% 1.9% 0.5% 0% < $1M < $5M < $10M < $50M >$50M Revenue Source: IRS.gov Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 17
  • 18. VC Problems #3, 4, 5 n No one can pick which start up will make it n Every deal has “hair on it” – it’s easy to find problems n Portfolio returns: 1 @ 10X; 4 @ 2X; 5@1X; 10 @0X n => VC will rely on their gut in the end n Will be working together for 6+ years n It has to be an interesting project n There has to be compatibility with the team n The unexpected is going to happen n Got to get through the hard times Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 18
  • 19. So How do Most VCs Decide? VCs “fall in love” with the deal Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 19
  • 20. So the Start-Up Must Be Attractive Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 20
  • 21. Attractive in 2008 Is n Big Market n Open to disruption n Customers in pain and who buy n Growing order trend n Strong product offering / technology n Differentiated, protected n Successful Team n “A Players” n Successful Investors / Advisors / Board Members Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 21
  • 22. #1 Start-Up Failure is the Lack of (high) Paying Customers n Know your customer! n Walk in your customer’s shoes n Know why they will buy Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 22
  • 23. Dot Bomb School n “Build it and they will come!” n Product Development Model Concept/ Product Alpha/beta FCS Bus. Plan Dev. Test n “Get big fast” Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 23
  • 24. New School Customer Development Model † Customer Customer Customer Company Discovery Validation Creation Scale † Steve Blank, The Four Steps to the Epiphany. Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 24
  • 25. Customers that are Buying is The Essential Investment Criteria www.cafepress.com/kandsranch Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 25
  • 26. Step 2: Approach n Goal: Get the first meeting n Strategy: Approach the right VC, right Due Prepare Approach “The Pitch” Diligence Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 26
  • 27. The Right VC, Right 1. Right VCs, 2. Right Time, 3. The Right Way Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 27
  • 28. 1. The Right VC has Greener Money n VC money is not a bank loan n Do your homework! n Talk to start-up CEOs n Actively investing n Fund has money n VC has capacity (not too many board seats) n Right sector (life sciences vs. semiconductor) n Relevant portfolio, expertise, and synergies n Early vs. late stage Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 28
  • 29. Approach the Right VC, Right 1. Right VCs, 2. Right Time, 3. The Right Way Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 29
  • 30. 2. The Right Time - 1 “Seek financing on the backside of a milestone” – John Hall, Horizon Ventures Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 30
  • 31. 2. The Right Time - 2 “VC money is very expensive fuel to be used for taxiing around an airport.” – Peter Rip, Crosslink Capital Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 31
  • 32. 2. The Right Time - 3 n Seek VC financing after Customer Validation Funding “Taxiing Phase” Customer Customer Customer Company Discovery Validation Creation Scale † Steve Blank, The Four Steps to the Epiphany. Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 32
  • 33. Software Seed Rounds Fell 27% YoY Software VC Investments by Company Stage 400 350 300 250 Seed 200 Early Stage Expansion 150 Later 100 50 0 2004 2005 2006 2007(75%) • Early Stage company investments increased 28% YoY. • Expansion company investments decreased 15% YoY and 20% from 2004. Source: PricewaterhouseCoopers/Thomson Venture Economics/National Venture Capital Association MoneyTree™Survey Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 33
  • 34. Funding to Customer Validation n Customers n Consulting engagements n Non-Recurring Engineering (NRE) engagements n Retainer fees from customers n Government n Small Business Innovation Research Grants (SBIR) n Big Companies n Value-Added Reseller (VAR) agreements n Divestitures – protected supplier contract with parent for a defined period n Moonlighting n Founders waive compensation n Family, Friends and Fools Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 34
  • 35. Approach the Right VC, Right nRight VCs, nRight Time, nThe Right Way Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 35
  • 36. The Right Way “We only look at deals that are introduced to us by people we know” – Mike Schuh, Foundation Capital Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 36
  • 37. The Right Way: Introduction by Referral 1. Successful entrepreneurs 2. Lawyers that work with VCs and start-ups 3. Angel investors 4. Other service providers: n bankers, head hunters, … Avoid Brokers (= Mothers-in-Law) Create a buffer layer in between you and VCs. Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 37
  • 38. Sales Tool: The Executive Summary n Tool Objective: To get a meeting n One pager that covers: n Contact information n Customer problem n Your solution (product/technology) n Market size n Competitors n Team n Customer proof points n Funding status Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 38
  • 39. Executive Summary Template Company Overview: Logo Tagline Pain: Solution : Technology Company Information: Newco, Inc. Address : Phone: Fax: Website: Email Basic Details: Founded In: Defensibility # Of Employees: 15 (X US / Y off shore) Funding History: Total Amount Raised to Date: Funding History: Total Seeking: $ Raised to Date: Total Amount Participants Amount Individuals: Committed Funds (If Any): VCs: Others: Competition Use of funds: E Valuation Expectations: Total Seeking: Committed Funds (If Any): Use of funds: Financials: Cumulative Revenue: Burn Rate: $ Cash Flow Positive in: Year ? 3-Year Revenue Forecast: Business Model Year 1: $ Year 2: $ Year 3: $ Team: Milestones • Company founded ____ • ___ Patents filed on ___ • Product Introduction ____ • $ in sales in x • $ in sales in x+1 • $ in sales in x + 2 www.bandangels.com Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 39
  • 40. How VCs Vet Your Exec Summary n Is the referral source credible? n Is this company in my geography? n < 1 -2 hours travel time n Is this a scalable business? n Is the team credible? n Are the existing investors credible? n Can I possibly love the: n CEO n Target market n Problem being solved n The technology being developed Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 40
  • 41. VC’s Tool: VentureSource Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 41
  • 42. Rejection “We can’t kiss all the pretty girls” -Bob Kagle, Benchmark Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 42
  • 43. Step 3: The Pitch n Goal: Get follow-on meetings n Strategy: Sketch out a compelling, exciting picture 4 1 2 3 Due Prepare Approach “The Pitch” Diligence Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 43
  • 44. PowerPoint “Pitch” Advice is Abundant n SVASE www.svase.org/components/uploads/SVASE%2010%20Sli de%20Template.ppt n David Cowan, Bessemer Venture Partners whohastimeforthis.blogspot.com/2005/11/how-to-not-write- business-plan.html n Brad Feld, Mobius Venture Capital www.feld.com/blog/archives/2004/06/the_torturous_w.html n Guy Kawasaki, Garage Technology Ventures blog.guykawasaki.com/2005/12/the_102030_rule.html Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 44
  • 45. Your Goal: Get the Next Date n Tell a simple yet compelling story n VCs easily drown in details n Your key points get forgotten n Boredom sets in n Listen and learn Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 45
  • 46. K.I.S.S. Principle: Tell a Simple Story n Avoid 3 Blind VCs and (You’re) the Elephant n Too common at first VC meetings: n You know your business best n Assume nothing! VC Start-Up K.I.S.S. = Keep it Simple Stupid Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 46
  • 47. Peter Lynch’s Investment Advice “Never invest in any idea you can't illustrate with a crayon.” Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 47
  • 48. Jerry Weissman Coach to IPO Road Show CEOs Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 48
  • 49. Expect to Go off the Rails 1. VCs are curious, smart and impatient n They will ask a lot of questions when confused 2. VCs are testing you: n Are you an effective leader? n Able to listen to “board room” feedback? n Able to listen to customer feedback? n Re-arrange the slide order to address issues that come up early Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 49
  • 50. Listen Carefully! n It’s the best business advice you will get! § Listen § Learn § Accept it § Bake learnings into your business plan Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 50
  • 51. Four Reasons for Love Market + Team Technology Financials Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 51
  • 52. 1. Market Size is Every VC’s Concern n Is the market big enough to build a big company? n Is there any potential to grow fast? n Is there room for this start-up? n Is the market big enough to maneuver if the first niche doesn’t work out? Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 52
  • 53. 1. Lack of Customers is the #1 Cause of Failure n Does the team really know the customer? n Is there a logical reason behind the customer list? n Strategic or opportunistic? n Any notion of customer segmentation? n Are the customers tier 1? n How much are the customers helping? Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 53
  • 54. 2. Team n Every team claims to be “world class” n Demonstrate Success n Company pedigree – worked at market leaders n Personal results n Personal success n Start -up mentality vs. Big company mentality n Expect your backgrounds to be rigorously checked. Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 54
  • 55. 3. Product Test: Aspirin or Vitamin?? n Inertia is huge n Customers change only when they have to n “Don’t fix what isn’t broke.” Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 55
  • 56. 3. Product Feature or a Company? n A Feature? n Can the incumbent add this feature to an existing product easily? n A Product? n Part of a full-product portfolio? n A Company? n Canthe value prop create a substantial business? Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 56
  • 57. 4. Financial Forecasts “I don’t have Excel on my computer!” -- Mark Stevens, Sequoia Capital Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 57
  • 58. Cash flow is king n Revenue forecast will likely not materialize, So n Is this plan realistic? n Revenue must not be too big, but not too small n Spending plan will be scrutinized. n Cash is King n Successful CEOs are frugal Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 58
  • 59. The Morning After … Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 59
  • 60. What Can You Do? n React to the business advice you received n Adjust your business strategy as is necessary n Polish your pitch for the next VC n Incorporate learning from each interaction n Simplify, Simplify n Clarifyconfusing points n Address objection items n Rearrange the slide order Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 60
  • 61. What Will Most VCs Do? n Go silent or an innocuous turn down n They don’t want to burn any bridges n Go at their own pace, no urgency n Risk reduces as time passes n Wait for a milestone n quartersales results n prototype works Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 61
  • 62. Rejection n Accept rejection gracefully n There is no rationale argument to bring the VC back Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 62
  • 63. What Might Happen? n When a VC senses love, you’ll hear back n Be responsive! n VC’s like working with responsive people n You’re building a relationship n Respond to requests < 24 hours Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 63
  • 64. Step 4: Due Diligence n Goal: Get a term sheet n Strategy: Two way test drive Due Prepare Approach “The Pitch” Diligence Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 64
  • 65. Due Diligence = Two Way Test Drive n Can I work with this team / VC for the next 6 years? n Is this a quality team / VC? n Do team / VC listen? n Is the team/VC honest, ethical, reliable? dependable? n How do they react being under fire? Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 65
  • 66. Prepare in Advance n Customer / technology references n Keep references updated on your progress n Use them judiciously n Executive resumes & references n Line up references in advance, n Contact people VCs will find n Financial Quarterlies n Capitalization table Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 66
  • 67. Typical Due Diligence Process n More information (Exec. resumes, financials, cap table, personal references, etc.) n Meet with VC’s “expert(s)”: Portfolio companies, friends, paid experts n Follow up meeting(s) at your office / their office n Calls to customers and personal references n Calls to back-channel references Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 67
  • 68. Getting “Married” n Locate a Syndicate Partner n Term Sheet n Legal due diligence n Cash in the bank Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 68
  • 69. Syndication: Two Parents are Better than One n For the entrepreneur n More strategic minds around the table n Hedge against one VC walking out n For the VC n Validates that the start up has legs n More powder available Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 69
  • 70. And Remember… Venture Capital Isn’t Required n Broadcom n No VC money n Cisco n $5M in revenue, profitable before Sequoia invested n Dell n Raised money at $60M in revenue n eBay n $4.5M in revenue and profitable before Benchmark invested n Microsoft n VC funded after being profitable n The MathWorks n >$300M in revenue, no VC money n Oracle n Government contract funded first product n SAS Institute n > $1.9B in revenue, the largest private software company, no VC money n Siebel n Customers funded first product Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 70
  • 71. Entrepreneur Resources n Law firm outreach n DLA Piper Venture Pipeline www.venturepipeline.com n Fenwick & West LLP “Darrell Kong” < dkong _ fenwick.com > fenwick.com> n Orrick, Herrington & Sutcliffe LLP’s “Total Access” "Chad Lynch" <clynch _ orrick.com> <clynch orrick.com> n Pillsbury Winthrop Shaw Pittman LLP’s “Back Stage Pass” kiran.kamboj _ pillsburylaw.com n Wilson, Sonsini, Goodrich, and Rosati wsgr.com/WSGR/Display.aspx?SectionName=practice/venturecapital.htm wsgr.com/WSGR/Display.aspx?SectionName=practice/venturecapital.htm n SDForum n www.sdforum.org n Silicon Valley Bank’s Venture Exchange n Shai Goldman, Director, sgoldman _ svb.com n SVASE, Silicon Valley Association of Startup Entrepreneurs. Entrepreneurs. www.svase.org n The Enterprise Network of Silicon Valley Tensv.org n Women’s Technology Cluster www.wtc- www.wtc-sf.org Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 71
  • 72. To Your New Venture Success! Feb. 4, 2008 Copyright 2007, 2008 Robert W. Dahlberg 72