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NGNS ’ 12 – Faro, Portugal – DecembrerNetworks and
                        Services




 Semantically-aware Networks and
Services for Training and Knowledge
   Management in Organizations

               Dr. Gilbert Paquette
                  www.licef.ca/cice

Canada Research Chair in Instructional and Cognitive
               Enginerring (CICE)
             LICEF Research Center
                 Télé-université
Software Developments
                           at CICE/LICEF

                                                      Virtual Campus
                                                       Virtual Campus
                                 AGD
                                 AGD                       Model
                                                            Model
                  MOT 2.0
                  MOT 2.0            MISA 2.0
                                     MISA 2.0   Explor@
                                                 Explor@
                                     MISA 3.0
                                     MISA 3.0
                                 ADISA
                                 ADISA                      Paloma
                                                             Paloma
                  MOT
                  MOT ++
                                     MISA 4.0
                                     MISA 4.0   Concept@
                                                Concept@
                                     MISA LD
                                     MISA LD
  MOT+LD
  MOT+LD         MOT+OWL                                   PalomaWeb
                                                            PalomaWeb
                 MOT+OWL

                                 TELOS
                                  TELOS
                 G-MOT
                 G-MOT         Scénario Ed..
                                Scénario Ed..
                                                            COMÈTE
                                                            COMÈTE
                               Ontology Ed.
                                Ontology Ed.
                              Competency Ed.
                               Competency Ed.
Competences ++
Competences                    Semantic Ref
                                Semantic Ref
                              Reccomenders
                               Reccomenders
Why Semantics ?

1.   Inform users (students, workers) during the execution of
     task or learning activity of the content of the resources
     that they use.
2.   Assist users and designers in the selection of resources
     appropriate to their knowledge and competencies.
3.   Create well-balanced learning of work scenarios, locally
     and globally.
4.   Build user models for the personalization of learning or
     work environments.
5.   Provide an execution semantic for resources and
     scenarios.
The Web of Data (Web 3.0)

 Web of documents                 Web of linked data
   Relational DB                    RDF graphs




             .
             .         URIs to identify all kinds of rssources
             .         Subject/relation/Object triples
                       Graphs to relate
                       Normalized syntax ( XML)
COMÈTE
Architecture
COMÈTE Interface
Semantic Question
            Answering
   “Give me all the resources of a certain author?”
   “Give me all the resources of an organization of a certain
    author?”
   “Give me all the resources from authors who have
    published with a certain list of authors?”
   “Give me all the exercises references under “Atomic
    Physics” in the Dewey classification and under the
    equivalent classifications in my University’s
    classifications?”
   “Give me all the Geometry tutorials , excluding Euclidian
    Geometry ?”
   “Give me all the Reports on open source tools that could
    replace a certain tool ?””
The Adaptive Semantic Web
   Add semantic references to scenario
    components: actors, tasks and resources within
    educational modeling languages such as IMS-LD
    (2003)
                             – Paquette and Marino, 2005
   “Include the improved modeling of users and
    items, and contextual information into the
    recommendation process”
                         – Adomavicus and Tuzhilin (2005)
   The “Adaptive Semantic Web” opens new
    approaches for recommenders systems: use of
    folksonomies and ontological filtering of resources
                                     – Jannach et al, 2011
The PRIOWS Project

                           Data      Documents

               Processes
                                                   Experts


Integrating data bases
Knowledge Modeling                              Methods
                              Ontology
Ontology Modeling

Work Scenario
                                                 Query
Assistance
                             Federated
                              Search
TELOS

     LORNET (2003-2008):
        A hundred researchers,
        assistants, graduate students
        17 organizations, NSERC support
        Semantic WEB research

     TELOS
         Specialized TEL op. system
         Resource aggregation:
         …in multi-actor scenarios
         Service-oriented system on NGN
         Ontology-driven system
         Produces semanticallly aware Web environment
10
TELOS Architecture
            Server




                     Technical   KB
                                  KB
                     Ontology
                                 Man
                                  Man   KB
                                        KB
TCP/IP                            ..




                                        Rel.
                                        Rel.
                                        BD
                                         BD
Execution Semantic
(based on the technical ontology)
Recommendation (assistance)
       Principles
    Epiphyte – grafted on the scenario process
     but external to it; no scenario modification
    Multi-agent system: agents are associated to
     tasks at different levels in the scenario
    Flexible association: one, some or all of the
     tasks are assisted.
    Delegation between a task agent towards its
     super tasks agents; tree topology
Insertion of recommenders
(assistance agents): an example
The implemented recommender
           model

    Recommender = {rules}
    Rule = <targetActor, event, condition, action >
    Event =
     –   Activity transition (started, terminated, revisited,…)
     –   Time spent (activity, global …)
     –   Resources opened, reopened,…
    Condition = boolean expression comparing:
     – Target actor progress in the scenario + knowledge and
         competencies acquired + evidence => User persistent model
     – Resources: prerequisite and target competencies
     – Activities: prerequisite and target competencies
    Action = advice, notification, model update
Knowledge Descriptors




Classes  and instances (From OWL-DL domain ontologies)
General properties:

    Domain – Data Properties / Domain – ObjectProperty – Range
Instanciated properties (facts):

    Instance – Property / Instance – Property – Value
Competency Descriptors

(K, S, P) triples
    K:   Knowledge descriptor      K=Planet
                                    K=Planet
      – From a OWL domain
        ontology
    S:                             S=Apply
                                    S=Apply
          Generic Skill
      – From a 10-level taxonomy
          (Paquette, 2007)
                                    P=Expert
                                    P=Expert
    P:   Performance level
      – A combination of P-values
          (Paquette, 2007)
Referencing Process in the
     TELOS Implementation
     Ontology          Resource        Semantic
1
1    contruction   2
                   2   selection   3
                                   3   Referencing
     or import                         Of resources




      … and/or
    competencies
Semantic Search Methods

          Type of Search                   Type of Result
Simple                                  Ressources with an
Using key words from the ontology       exact match

Advanced                                Exact match OR
Using knowledge and competency          Semantically
boolean query                           near match
                                        Exact match OR
Resource Pairing
                                        Semantically
Using semantic comparison between
queried ressource and other resources   near match
             → Rests on knowledge and competency comparison
Knowledge Comparison
                        (K1 et K2)


   Based on the structure of the ontology where the
    knowledge descriptors are stored
   Compare the neighbourhoods of K1 and K2




   Possible results
     – K2 near and more specialized / general than K1
Competency Comparison
           C1=(K1, S1, P1) et C2=(K2, S2, P2)


   Based on knowledge comparison (K)
   Base on the distance between skills’ levels (H) and
    performance levels distances(P)


   Possible results
     C2 veryNear / Near C1

     C2 stronger / weaker than C1

     C2 more specialized / general than C1
Competency Comparison
Competency comparison
       within rule conditions
   A competency-based condition is a triple:
     – ObjectCompetencyList is the list of prerequisite or target
       competencies of another actor, a task or a resource to be
       compared with user’s actual competency list
     – Relation is one of the comparison relations : Identical, Near,
       VeryNear, MoreGeneric, MoreSpecific, Stronger, Weaker, or
       any combination of these.
     – Quantification takes two values: HasOne or HasAll


   EX: HasAll /NearMoreSpecific / Target competencies for Essay
   EX: HasOne/Weaker/Target competency for Build Table activity
Recommendation example
Notification example
User model update
Achievements in PRIOWS
   Extension of the TELOS Technical Ontology for
    semantic referencing of resources, search and
    recommendation
   Definition of a Typology of semantic descriptors
    (ontology descriptors and competenciers)
   Search methods for resources ‘identical’ ou ‘near’
    sémantically
   Recommendation Model: based on competency
    comparison between actors, tasks and resources
   New integrated suite of tools: Semantic referencer,
    Semantic search tools, Competency and Ontology
    editors, to Recommander Integration in scenarios,
    Recomenders’ rule editor.
Future Research
   More experimental validation to refine the semantic relations
    between OWL-DL references, i.e adding weights to the various
    comparison cases
   Investigate recommendation methods for groups in
    collaborative scenarios (permitted by our model of multi-actor
    learning scenarios)
   Improve the practical use of the approach, partly automate
    tasks, improve the ergonomics
   Investigate the integration of other recommendation methods
    (e.g. user analytics)
   “Free” the suite of tools from TELOS to extend its usability on
    the Web of data.
NGNS ’ 12 – Faro, Portugal – Decembrer 2, 2012
4th International Conference on Next Generation
              Networks and Services




Questions, Comments ?




                www.licef.ca/gp
                www.licef.ca/cice
               www.cogigraph.com

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Semantically-aware Networks and Services for Training and Knowledge Management in Organizations.

  • 1. NGNS ’ 12 – Faro, Portugal – DecembrerNetworks and Services Semantically-aware Networks and Services for Training and Knowledge Management in Organizations Dr. Gilbert Paquette www.licef.ca/cice Canada Research Chair in Instructional and Cognitive Enginerring (CICE) LICEF Research Center Télé-université
  • 2. Software Developments at CICE/LICEF Virtual Campus Virtual Campus AGD AGD Model Model MOT 2.0 MOT 2.0 MISA 2.0 MISA 2.0 Explor@ Explor@ MISA 3.0 MISA 3.0 ADISA ADISA Paloma Paloma MOT MOT ++ MISA 4.0 MISA 4.0 Concept@ Concept@ MISA LD MISA LD MOT+LD MOT+LD MOT+OWL PalomaWeb PalomaWeb MOT+OWL TELOS TELOS G-MOT G-MOT Scénario Ed.. Scénario Ed.. COMÈTE COMÈTE Ontology Ed. Ontology Ed. Competency Ed. Competency Ed. Competences ++ Competences Semantic Ref Semantic Ref Reccomenders Reccomenders
  • 3. Why Semantics ? 1. Inform users (students, workers) during the execution of task or learning activity of the content of the resources that they use. 2. Assist users and designers in the selection of resources appropriate to their knowledge and competencies. 3. Create well-balanced learning of work scenarios, locally and globally. 4. Build user models for the personalization of learning or work environments. 5. Provide an execution semantic for resources and scenarios.
  • 4. The Web of Data (Web 3.0) Web of documents Web of linked data Relational DB RDF graphs . .  URIs to identify all kinds of rssources .  Subject/relation/Object triples  Graphs to relate  Normalized syntax ( XML)
  • 7. Semantic Question Answering  “Give me all the resources of a certain author?”  “Give me all the resources of an organization of a certain author?”  “Give me all the resources from authors who have published with a certain list of authors?”  “Give me all the exercises references under “Atomic Physics” in the Dewey classification and under the equivalent classifications in my University’s classifications?”  “Give me all the Geometry tutorials , excluding Euclidian Geometry ?”  “Give me all the Reports on open source tools that could replace a certain tool ?””
  • 8. The Adaptive Semantic Web  Add semantic references to scenario components: actors, tasks and resources within educational modeling languages such as IMS-LD (2003) – Paquette and Marino, 2005  “Include the improved modeling of users and items, and contextual information into the recommendation process” – Adomavicus and Tuzhilin (2005)  The “Adaptive Semantic Web” opens new approaches for recommenders systems: use of folksonomies and ontological filtering of resources – Jannach et al, 2011
  • 9. The PRIOWS Project Data Documents Processes Experts Integrating data bases Knowledge Modeling Methods Ontology Ontology Modeling Work Scenario Query Assistance Federated Search
  • 10. TELOS LORNET (2003-2008): A hundred researchers, assistants, graduate students 17 organizations, NSERC support Semantic WEB research TELOS  Specialized TEL op. system  Resource aggregation:  …in multi-actor scenarios  Service-oriented system on NGN  Ontology-driven system  Produces semanticallly aware Web environment 10
  • 11. TELOS Architecture Server Technical KB KB Ontology Man Man KB KB TCP/IP .. Rel. Rel. BD BD
  • 12. Execution Semantic (based on the technical ontology)
  • 13. Recommendation (assistance) Principles  Epiphyte – grafted on the scenario process but external to it; no scenario modification  Multi-agent system: agents are associated to tasks at different levels in the scenario  Flexible association: one, some or all of the tasks are assisted.  Delegation between a task agent towards its super tasks agents; tree topology
  • 15. The implemented recommender model  Recommender = {rules}  Rule = <targetActor, event, condition, action >  Event = – Activity transition (started, terminated, revisited,…) – Time spent (activity, global …) – Resources opened, reopened,…  Condition = boolean expression comparing: – Target actor progress in the scenario + knowledge and competencies acquired + evidence => User persistent model – Resources: prerequisite and target competencies – Activities: prerequisite and target competencies  Action = advice, notification, model update
  • 16. Knowledge Descriptors Classes and instances (From OWL-DL domain ontologies) General properties: Domain – Data Properties / Domain – ObjectProperty – Range Instanciated properties (facts): Instance – Property / Instance – Property – Value
  • 17. Competency Descriptors (K, S, P) triples  K: Knowledge descriptor K=Planet K=Planet – From a OWL domain ontology  S: S=Apply S=Apply Generic Skill – From a 10-level taxonomy (Paquette, 2007) P=Expert P=Expert  P: Performance level – A combination of P-values (Paquette, 2007)
  • 18. Referencing Process in the TELOS Implementation Ontology Resource Semantic 1 1 contruction 2 2 selection 3 3 Referencing or import Of resources … and/or competencies
  • 19. Semantic Search Methods Type of Search Type of Result Simple Ressources with an Using key words from the ontology exact match Advanced Exact match OR Using knowledge and competency Semantically boolean query near match Exact match OR Resource Pairing Semantically Using semantic comparison between queried ressource and other resources near match → Rests on knowledge and competency comparison
  • 20. Knowledge Comparison (K1 et K2)  Based on the structure of the ontology where the knowledge descriptors are stored  Compare the neighbourhoods of K1 and K2  Possible results – K2 near and more specialized / general than K1
  • 21. Competency Comparison C1=(K1, S1, P1) et C2=(K2, S2, P2)  Based on knowledge comparison (K)  Base on the distance between skills’ levels (H) and performance levels distances(P)  Possible results  C2 veryNear / Near C1  C2 stronger / weaker than C1  C2 more specialized / general than C1
  • 23. Competency comparison within rule conditions  A competency-based condition is a triple: – ObjectCompetencyList is the list of prerequisite or target competencies of another actor, a task or a resource to be compared with user’s actual competency list – Relation is one of the comparison relations : Identical, Near, VeryNear, MoreGeneric, MoreSpecific, Stronger, Weaker, or any combination of these. – Quantification takes two values: HasOne or HasAll  EX: HasAll /NearMoreSpecific / Target competencies for Essay  EX: HasOne/Weaker/Target competency for Build Table activity
  • 27. Achievements in PRIOWS  Extension of the TELOS Technical Ontology for semantic referencing of resources, search and recommendation  Definition of a Typology of semantic descriptors (ontology descriptors and competenciers)  Search methods for resources ‘identical’ ou ‘near’ sémantically  Recommendation Model: based on competency comparison between actors, tasks and resources  New integrated suite of tools: Semantic referencer, Semantic search tools, Competency and Ontology editors, to Recommander Integration in scenarios, Recomenders’ rule editor.
  • 28. Future Research  More experimental validation to refine the semantic relations between OWL-DL references, i.e adding weights to the various comparison cases  Investigate recommendation methods for groups in collaborative scenarios (permitted by our model of multi-actor learning scenarios)  Improve the practical use of the approach, partly automate tasks, improve the ergonomics  Investigate the integration of other recommendation methods (e.g. user analytics)  “Free” the suite of tools from TELOS to extend its usability on the Web of data.
  • 29. NGNS ’ 12 – Faro, Portugal – Decembrer 2, 2012 4th International Conference on Next Generation Networks and Services Questions, Comments ? www.licef.ca/gp www.licef.ca/cice www.cogigraph.com

Notas do Editor

  1. Abstract: The presentation will summarize the results of the PRIOWS research program on Ontological Engineering and Semantic Web applications, a three-year program that ended on September 2012. The program achieved an innovation project for technical information management at Hydro-Quebec, plus four related research project on the modeling of target knowledge and competencies, the modeling of work and training multi-actor scenarios, the semantic referencing of actors, tasks and documents, and the assistance to network-distributed user according to their knowledge and competencies. An ontology-driven software framework integrating these various components will be presented, together with an implemented system, TELOS, enabling designers to build and deploy work or training environments on the Web.
  2. Donner des exemples (à l ’oral) pour chaque type de recherche.
  3. Voisinage ‘proche’ au sens qu’on ne descend pas la hiérarchie des classes, propriétés, etc.…