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2	
  
— Social	
  Media	
  is	
  here	
  to	
  stay	
  
— Imagery	
  rules!	
  
Topics	
  
3	
  
It’s	
  Huge	
  
— Facebook:	
  1.11	
  billion	
  acBve	
  users	
  	
  
— TwiEer:	
  500	
  million	
  acBve	
  users	
  
— LinkedIn:	
  	
  200	
  million	
  users	
  
— Pinterest:	
  	
  70	
  million	
  users	
  
— YouTube:	
  1	
  billion	
  users,	
  4	
  billion	
  views	
  a	
  day	
  
— Instagram:	
  100	
  million	
  users,	
  4	
  billion	
  photos	
  
— Vine:	
  40	
  millions	
  users	
  
4	
  
It’s	
  the	
  new	
  SEO	
  
— Social	
  Media	
  OpBmizaBon	
  (SMO)	
  is	
  the	
  new	
  SEO,	
  or	
  
rather	
  two	
  halves	
  of	
  a	
  whole	
  
— SMO	
  is	
  the	
  distribuBon	
  of	
  social	
  objects	
  (videos,	
  blog	
  
images,	
  posts,	
  tweets,	
  Facebook	
  updates)	
  so	
  that	
  
they’re	
  opBmized	
  to	
  rise	
  to	
  the	
  top	
  of	
  any	
  related	
  
search	
  query,	
  where	
  and	
  when	
  it	
  is	
  performed	
  	
  
— SEO	
  +	
  SMO	
  =	
  Amplified	
  findability	
  in	
  the	
  tradiBonal	
  
and	
  social	
  web	
  	
  
5	
  
It’s	
  Real-­‐Time	
  
— Reveal	
  the	
  human	
  side	
  of	
  an	
  organizaBon,	
  give	
  it	
  
personality	
  
— Foster	
  enthusiasm	
  for	
  your	
  cause	
  by	
  donors,	
  Board	
  
members	
  and	
  volunteers	
  
— Provide	
  useful	
  informaBon	
  that	
  people	
  won’t	
  get	
  
elsewhere	
  (or	
  at	
  least	
  not	
  as	
  quickly)	
  
— Respond	
  to	
  comments,	
  complaints,	
  requests	
  real-­‐
Bme	
  
— Have	
  a	
  plaZorm	
  for	
  announcing	
  news,	
  promoBons,	
  
events	
  
5	
  
6	
  
Business	
  ObjecBves	
  
—  Increase	
  visibility	
  
—  Connect	
  with	
  donors,	
  Board,	
  volunteers	
  
—  Increase	
  engagement	
  
—  Promote	
  your	
  brand/cause	
  
—  Create	
  a	
  community	
  
—  Promote	
  and	
  manage	
  events	
  
—  Give	
  back	
  through	
  special	
  offers	
  and	
  discounts	
  
7	
  
What’s	
  the	
  ROI?	
  
—  Tapping	
  into	
  the	
  latest	
  research,	
  Imbue	
  MarkeBng	
  has	
  
taken	
  a	
  closer	
  look	
  at	
  the	
  value	
  of	
  social	
  following	
  	
  
8	
  
9	
  
Decide	
  what	
  plaZorms	
  are	
  right	
  
for	
  you	
  
—  Facebook	
  
—  TwiEer	
  
—  Pinterest	
  
—  Instagram	
  
—  YouTube	
  
—  Vine	
  
10	
  
What	
  is	
  Vine?	
  
—  Videos	
  created	
  with	
  Vine	
  can	
  only	
  be	
  6	
  seconds	
  
—  Can	
  be	
  shared	
  onto	
  Facebook	
  and	
  TwiEer	
  
—  Videos	
  are	
  looped	
  to	
  replay	
  over	
  and	
  over	
  again	
  
—  hEp://blog.hubspot.com/blog/tabid/6307/bid/34144/
How-­‐15-­‐Real-­‐Businesses-­‐Are-­‐Gefng-­‐CreaBve-­‐With-­‐Vine-­‐
for-­‐MarkeBng.aspx	
  
11	
  
Social	
  Media	
  Plan	
  
—  Listen	
  to	
  what’s	
  already	
  out	
  there:	
  
—  Set-­‐up	
  Google	
  Alerts	
  for	
  all	
  your	
  keywords,	
  your	
  
compeBtors,	
  your	
  own	
  company	
  name,	
  your	
  personal	
  
name,	
  etc.	
  
—  Use	
  Social	
  MenBon	
  to	
  search	
  social	
  media	
  for	
  menBons	
  of	
  
your	
  organizaBon	
  /	
  compeBBon	
  
—  Use	
  Google	
  Search	
  and	
  Google	
  Blog	
  Search	
  to	
  find	
  bloggers	
  
and	
  other	
  content	
  creators	
  in	
  your	
  space	
  
—  Use	
  Muck	
  Rack	
  to	
  find	
  journalists	
  
12	
  
Gefng	
  Started	
  -­‐	
  Social	
  Media	
  Plan	
  
—  Define	
  the	
  goals	
  for	
  social	
  media	
  
—  increasing	
  contribuBons,	
  brand	
  awareness	
  /	
  engagement	
  or	
  more	
  
people	
  who	
  “like”	
  or	
  “follow”	
  your	
  organizaBon	
  
—  Develop	
  a	
  plan	
  for	
  creaBng	
  digital	
  content	
  
—  What’s	
  your	
  story,	
  and	
  how	
  will	
  you	
  tell	
  it	
  with	
  images	
  and	
  video	
  	
  
—  Be	
  sure	
  to	
  align	
  with	
  markeBng	
  calendar	
  
—  Know	
  your	
  keywords	
  and	
  use	
  consistently	
  in	
  all	
  posts	
  
—  Create	
  a	
  content	
  calendar	
  for	
  posBng	
  –	
  when	
  will	
  you	
  create	
  
videos,	
  use	
  the	
  videos	
  in	
  posts,	
  when	
  will	
  you	
  gather	
  images,	
  
when	
  will	
  you	
  post	
  images,	
  etc.	
  
—  Measure	
  and	
  adjust	
  –	
  traffic,	
  comments,	
  leads,	
  etc.	
  
13	
  
Social	
  Media	
  Plan	
  
—  Create	
  your	
  Content	
  Calendar	
  For	
  PosBng	
  
—  Define	
  5-­‐6	
  content	
  categories	
  
—  Set-­‐up	
  a	
  3-­‐month	
  calendar	
  
—  Add	
  your	
  key	
  offline	
  events	
  and	
  any	
  milestones,	
  holidays,	
  
etc.,	
  	
  
—  Content	
  should	
  be	
  a	
  mix	
  of	
  original	
  content/images/videos,	
  
news	
  updates	
  and	
  curated	
  content/images/videos	
  
14	
  
15	
  
Social	
  Media	
  Plan	
  
—  Set-­‐up	
  your	
  profiles	
  and	
  pages	
  and	
  start	
  posBng	
  
—  Ensure	
  you	
  have	
  a	
  consistent	
  design/branding	
  across	
  all	
  
plaZorms	
  
—  Set-­‐up	
  Google	
  AnalyBcs	
  to	
  monitor	
  web	
  traffic	
  
—  Measure	
  and	
  adjust	
  –	
  traffic,	
  comments,	
  leads,	
  etc.	
  
—  Set-­‐up	
  and	
  use	
  a	
  dashboard	
  (Hootsuite,	
  etc.)	
  to	
  manage	
  
your	
  social	
  media	
  updates	
  
16	
  
Why	
  Images?	
  
—  The	
  visual	
  culture	
  
—  Massive	
  increase	
  in	
  photo	
  creaBon	
  
—  Ten	
  percent	
  of	
  photos	
  taken	
  by	
  humankind	
  took	
  place	
  in	
  
the	
  last	
  12	
  months	
  
—  The	
  rise	
  of	
  “Image	
  Centric”	
  Social	
  Networks	
  
—  Photos	
  becoming	
  the	
  “universal	
  language”	
  
—  The	
  fastest	
  growing	
  social	
  media	
  networks	
  are	
  not	
  
surprisingly	
  Facebook	
  and	
  Instagram.	
  
17	
  
Why	
  Images?	
  
—  Images	
  become	
  InteracBve	
  
—  Pinterest	
  is	
  one	
  of	
  the	
  first	
  plaZorms	
  that	
  allows	
  you	
  to	
  
interact	
  with	
  staBc	
  images	
  
—  So	
  how	
  and	
  why	
  should	
  you	
  use	
  images	
  in	
  your	
  business	
  
communicaBons,	
  markeBng	
  and	
  social	
  networks?	
  
18	
  
Infographic courtesy of MGD Advertising
19	
  
Why	
  Images?	
  
—  ArBcles/posts	
  with	
  images	
  get	
  94%	
  more	
  total	
  views	
  
—  Including	
  a	
  photo	
  and	
  a	
  video	
  in	
  a	
  press	
  release	
  increases	
  
views	
  by	
  over	
  45%	
  
—  60%	
  of	
  consumers	
  are	
  more	
  likely	
  to	
  consider	
  or	
  contact	
  
a	
  business	
  when	
  an	
  image	
  shows	
  up	
  in	
  local	
  search	
  
results	
  
20	
  
Why	
  Images	
  
—  In	
  an	
  ecommerce	
  site,	
  67%	
  of	
  consumers	
  say	
  the	
  quality	
  
of	
  a	
  product	
  image	
  is	
  “very	
  important”	
  in	
  selecBng	
  and	
  
purchasing	
  a	
  product	
  
—  In	
  an	
  online	
  store,	
  customers	
  think	
  that	
  the	
  quality	
  of	
  a	
  
product’s	
  image	
  is	
  more	
  important	
  than	
  product-­‐specific	
  
informaBon	
  (63%),	
  a	
  long	
  descripBon	
  (54%)	
  and	
  raBngs	
  
and	
  reviews	
  (53%)	
  
—  Engagement	
  rate	
  on	
  Facebook	
  for	
  photos	
  averages	
  0.37%	
  
where	
  text	
  only	
  is	
  0.27%	
  (this	
  translates	
  to	
  a	
  37%	
  higher	
  
level	
  of	
  engagement	
  for	
  photos	
  over	
  text)	
  
21	
   Infographic courtesy of MGD Advertising
22	
  
Best	
  PracBces	
  
—  Add	
  text	
  to	
  your	
  image	
  –	
  get	
  more	
  mileage	
  	
  
—  Create	
  a	
  collage	
  (collage.com)	
  
—  Encourage	
  people	
  to	
  share	
  photos	
  with	
  you	
  
—  Have	
  a	
  terrific	
  Facebook	
  cover	
  
—  Post	
  How-­‐tos	
  and	
  infographics	
  
—  Have	
  pinnable	
  images	
  on	
  your	
  blog	
  
—  OpBmize	
  your	
  images	
  
—  Name	
  the	
  file	
  what	
  it	
  is	
  (not	
  image123.jpeg)	
  
—  Capture	
  your	
  big	
  moments,	
  volunteers	
  in	
  acBon,	
  etc.	
  
—  Use	
  Royalty	
  free	
  and	
  creaBve	
  commons	
  
23	
  
Why	
  Video?	
  
—  Gives	
  you	
  the	
  ability	
  to	
  communicate	
  your	
  message	
  
quickly	
  
—  Presents	
  itself	
  when	
  the	
  viewer	
  at	
  the	
  “zero	
  moment”	
  
—  Communicates	
  your	
  personality	
  
—  Has	
  a	
  low	
  cost	
  of	
  entry	
  
—  Many	
  videos	
  we	
  shoot	
  are	
  on	
  the	
  fly	
  via	
  our	
  smart	
  phones	
  
—  Counts	
  video	
  as	
  part	
  of	
  Google’s	
  ”relevance”	
  metrics	
  
—  Increases	
  your	
  brand	
  and	
  credibility	
  when	
  people	
  know,	
  
like	
  and	
  trust	
  you	
  
24	
  
25	
  
Why	
  Video	
  
—  YouTube	
  is	
  the	
  number	
  2	
  search	
  engine	
  in	
  the	
  world	
  
—  Posts	
  with	
  videos	
  aEract	
  3	
  Bmes	
  more	
  inbound	
  links	
  than	
  
plain	
  text	
  posts.	
  Source:	
  SEOmoz	
  
—  85%	
  of	
  the	
  US	
  internet	
  audience	
  watches	
  videos	
  online	
  
Source:	
  YouTube	
  
—  	
  The	
  25-­‐34	
  age	
  group	
  watches	
  the	
  most	
  online	
  videos,	
  
and	
  adult	
  males	
  spend	
  40%	
  more	
  Bme	
  watching	
  videos	
  
on	
  the	
  internet	
  than	
  females	
  Sources:	
  comScore	
  and	
  Nielsen	
  
—  Over	
  60	
  hours	
  of	
  videos	
  are	
  uploaded	
  each	
  minute	
  on	
  
YouTube.com	
  Source:	
  YouTube	
  
26	
  
Why	
  Video	
  
—  Viewers	
  spend	
  100%	
  more	
  Bme	
  on	
  pages	
  with	
  videos	
  on	
  
them	
  Source:	
  MarkeCngSherpa	
  
—  Viewers	
  are	
  85%	
  more	
  likely	
  to	
  purchase	
  a	
  product	
  aser	
  
watching	
  a	
  product	
  video	
  Source:	
  Internet	
  Retailer	
  
—  Mobile	
  video	
  views	
  up	
  300%	
  with	
  tablets	
  driving	
  the	
  charge	
  
with	
  a	
  360%	
  increase	
  Source:	
  TechCrunch,	
  Apr	
  2013	
  
—  25	
  million	
  smartphone	
  users	
  stream	
  4	
  hours	
  of	
  mobile	
  video	
  
per	
  month.	
  75%	
  of	
  smartphone	
  users	
  watch	
  videos	
  on	
  their	
  
phones,	
  26%	
  of	
  whom	
  use	
  video	
  at	
  least	
  once	
  a	
  day	
  	
  Sources:	
  
Ooyala	
  and	
  Ipsos	
  
27	
  
B2B Demand Generation Benchmark Survey 2012 - respondents prefer
video over white papers, case studies, even live demos with reps.
28	
  
Best	
  PracBces	
  
—  Keep	
  it	
  short	
  and	
  sweet	
  –	
  aser	
  30	
  seconds	
  you’ve	
  lost	
  
them	
  
—  Start	
  strong	
  –	
  high	
  impact	
  in	
  first	
  few	
  seconds	
  
—  Make	
  one	
  point	
  
—  Nielsen	
  reports	
  that	
  humans	
  can	
  only	
  process,	
  and	
  retain,	
  
three	
  simple	
  messages	
  in	
  a	
  short	
  span	
  of	
  Bme.	
  	
  
—  Entertain,	
  Inspire,	
  Inform—or,	
  Ideally,	
  do	
  all	
  three	
  
—  Create	
  messages	
  in	
  the	
  interest	
  of	
  the	
  viewer	
  
—  Produce	
  share-­‐worthy	
  content	
  
—  Speak	
  from	
  the	
  heart	
  –	
  mean	
  what	
  you	
  say	
  
—  Have	
  a	
  clear	
  call	
  to	
  acBon	
  
29	
  
Tools:	
  Doesn’t	
  have	
  to	
  be	
  fancy	
  
—  	
  Animoto	
  -­‐	
  just	
  drop	
  in	
  video	
  or	
  sBll	
  images,	
  select	
  music	
  
from	
  the	
  library	
  or	
  your	
  own	
  and	
  you’re	
  done	
  with	
  
producBon.	
  	
  
—  Bravo	
  Video	
  -­‐	
  Lets	
  customers	
  record,	
  review	
  and	
  send	
  
their	
  videos	
  to	
  you,	
  you	
  can	
  approve	
  and	
  place	
  these	
  
user-­‐generated	
  videos	
  on	
  your	
  website,	
  blog	
  or	
  wherever	
  
you’d	
  like.	
  Convenient	
  to	
  capture	
  and	
  opBmize	
  
tesBmonial	
  videos.	
  Getbravo.com	
  
—  Screencast	
  -­‐	
  Create	
  videos	
  by	
  taking	
  screen	
  shots	
  and	
  
adding	
  your	
  voice-­‐overs.	
  	
  
30	
  
Tools	
  
—  Word	
  –	
  scripBng	
  
—  Google	
  Docs	
  for	
  sharing	
  
—  Photo	
  EdiBng	
  –	
  iPhoto,	
  Photoshop	
  
—  Video	
  EdiBng	
  –	
  iMovie,	
  Final	
  Cut	
  Pro	
  
—  Storing	
  –	
  Dropbox,	
  external	
  hard	
  drive	
  
31	
  
Case	
  Studies	
  
32	
  
33	
  
34	
  
35	
  
36	
  
37	
  
38	
  
39	
  
40	
  
YMCA	
  of	
  Central	
  and	
  Northern	
  
Westchester	
  
—  The	
  YMCA	
  of	
  Central	
  and	
  Northern	
  Westchester	
  is	
  
commiEed	
  to	
  youth	
  development,	
  healthy	
  living	
  and	
  
social	
  responsibility.	
  
—  Strong	
  Kids	
  Campaign	
  –	
  DonaBons	
  to	
  the	
  Strong	
  Kids	
  
Campaign	
  allow	
  the	
  YMCA	
  to	
  provide	
  membership	
  and	
  
program	
  assistance	
  to	
  kids	
  and	
  families	
  who	
  might	
  not	
  
otherwise	
  be	
  able	
  to	
  afford	
  to	
  pay	
  for	
  YMCA	
  services.	
  	
  
41	
  
Telling	
  The	
  Story	
  
—  Strategy	
  for	
  members,	
  Board	
  Members	
  and	
  staff	
  focus	
  on	
  
telling	
  their	
  story	
  of	
  how	
  the	
  YMCA-­‐CNW	
  has	
  impacted	
  
their	
  lives	
  thus	
  humanizing	
  the	
  organizaBon	
  and	
  the	
  
purpose	
  of	
  the	
  fundraising	
  campaign	
  
—  Central	
  component/theme	
  in	
  both	
  off-­‐line	
  and	
  online	
  
messaging	
  
—  Online	
  campaign	
  support	
  –	
  scripted,	
  highly	
  produced	
  
video	
  and	
  casual,	
  non-­‐scripted,	
  from-­‐the-­‐heart	
  videos	
  
42	
  
http://youtu.be/Daf9xpQKbAM
43	
  
43
44	
  
BuildTheBridgeNowNY.org	
  
—  Broad	
  statewide	
  coaliBon	
  of	
  major	
  employers,	
  
transportaBon	
  professionals,	
  civil	
  engineers,	
  and	
  labor	
  
organizaBons	
  represenBng	
  more	
  than	
  300,000	
  employees	
  
and	
  more	
  than	
  15,000	
  employers.	
  	
  
—  Support	
  for	
  the	
  broad	
  efforts	
  to	
  replace	
  the	
  Tappan	
  Zee	
  
Bridge	
  with	
  the	
  New	
  NY	
  Bridge.	
  
45	
  
Telling	
  The	
  Story	
  
—  MulB-­‐pronged	
  approach	
  to	
  raise	
  awareness	
  about	
  the	
  
urgency	
  for	
  replacing	
  the	
  TZB	
  	
  
—  Consistent	
  messaging,	
  images	
  and	
  videos	
  across	
  all	
  
channels	
  
—  PR	
  –	
  news	
  coverage	
  
—  YouTube	
  videos	
  featuring	
  business	
  leaders,	
  Unions	
  who	
  
support	
  
—  Compelling	
  images	
  -­‐	
  Facebook	
  and	
  Pinterest	
  
46	
   http://youtu.be/X5PzNc6zJo0
47	
  
http://youtu.be/u-JHQNznSHI
48	
  
49	
  
50	
  
Supporter of the Week Campaign
51	
  
52	
  
53	
  
Westchester	
  Business	
  Council	
  
—  The	
  Business	
  Council	
  of	
  Westchester	
  is	
  the	
  county's	
  
largest	
  business	
  organizaBon,	
  serving	
  over	
  1,200	
  major	
  
corporate,	
  mid-­‐size	
  and	
  small-­‐business	
  and	
  professional	
  
member	
  firms	
  and	
  individuals.	
  
54	
  
Telling	
  The	
  Story	
  
—  Mission	
  is	
  to	
  provide	
  opportuniGes	
  for	
  businesses	
  in	
  
Westchester	
  County	
  to	
  increase	
  their	
  visibility	
  and	
  
awareness	
  around	
  their	
  products/services	
  
—  Consistent	
  focus	
  on	
  members	
  across	
  all	
  channels	
  
—  Member	
  images	
  on	
  Facebook	
  and	
  the	
  website	
  
—  Video	
  spotlight	
  interviews	
  and	
  Mega	
  Mixer	
  	
  
55	
  
55
56	
  
57	
  
58	
  
59	
  
59
http://youtu.be/YNlNr-NpHlg
60	
  
60
http://youtu.be/tZys6Zay95c
61	
  
Pediatric	
  Cancer	
  FoundaBon	
  
—  Pediatric	
  Cancer	
  FoundaBon’s	
  mission	
  is	
  to	
  find	
  a	
  cure	
  for	
  
childhood	
  cancer.	
  Founded	
  in	
  1970,	
  this	
  non-­‐profit	
  
charity	
  raises	
  money	
  for	
  research,	
  state	
  of	
  the	
  art	
  
equipment/	
  instruments	
  and	
  parent/	
  paBent	
  care	
  for	
  
world	
  renowned	
  doctors	
  at	
  the	
  hospitals	
  PCF	
  supports.	
  
62	
  
Telling	
  The	
  Story	
  
—  Mission	
  is	
  to	
  raise	
  awareness	
  of	
  the	
  organizaGon	
  and	
  
therefore	
  increase	
  involvement	
  and	
  donaGons	
  
—  Consistent	
  branding/messaging	
  across	
  all	
  acBviBes	
  and	
  
across	
  all	
  channels	
  
—  Volunteer	
  images	
  on	
  Facebook	
  	
  
—  “Family”	
  images	
  on	
  Website	
  
—  TesBmonial	
  video	
  
—  Images	
  and	
  video	
  posted	
  on	
  Pinterest	
  
63	
  
63
64	
  
65	
  ‹#› 65
66	
  
66
67	
  
67
68	
  
Xquisite	
  Events	
  
—  Designers	
  of	
  extraordinary	
  event	
  surroundings.	
  	
  
—  Event	
  decor	
  company	
  serving	
  the	
  tri-­‐state	
  area.	
  	
  
—  BeauBful	
  events,	
  staging	
  and	
  photoshoots	
  
—  Use	
  images	
  on	
  all	
  social	
  plaZorms	
  to	
  highlight	
  services	
  
68
69	
  
70	
  
71	
  
72	
  
73	
  
Soundworks	
  Inc.	
  
—  The	
  story:	
  	
  Soundworks	
  will	
  guide	
  you	
  through	
  every	
  
phase	
  of	
  a	
  technology	
  upgrade,	
  applying	
  the	
  newest	
  
technology	
  to	
  any	
  home,	
  regardless	
  of	
  age.	
  	
  
—  Soundworks	
  is	
  a	
  cerBfied	
  Custom	
  Electronic	
  Design	
  and	
  
InstallaBon	
  AssociaBon	
  member.	
  	
  
—  Striking	
  images	
  on	
  all	
  channels	
  to	
  bring	
  the	
  experience	
  to	
  
life.	
  
—  Broadcast	
  the	
  contest	
  giveaway.	
  
74	
  
75	
  
76	
  
TesBmonials	
  
—  Many	
  companies	
  create	
  short	
  video	
  tesBmonials	
  to	
  show	
  
authenBc	
  endorsements	
  from	
  their	
  clients.	
  
77	
  
78	
  
United	
  Way	
  
—  United	
  Way	
  Worldwide	
  is	
  the	
  leadership	
  and	
  support	
  
organizaBon	
  for	
  the	
  network	
  of	
  nearly	
  1,800	
  community-­‐
based	
  United	
  Ways	
  in	
  45	
  countries	
  and	
  territories.	
  We	
  
envision	
  a	
  world	
  where	
  all	
  individuals	
  and	
  families	
  
achieve	
  their	
  human	
  potenBal	
  through	
  educaBon,	
  income	
  
stability	
  and	
  healthy	
  lives.	
  
78
79	
  
Telling	
  The	
  Story	
  
—  Mission	
  is	
  to	
  mobilize	
  millions	
  give,	
  advocate	
  and	
  
volunteer,	
  to	
  raise,	
  invest	
  and	
  leverage	
  billions	
  of	
  dollars	
  
annually	
  in	
  philanthropic	
  contribuGons	
  to	
  generate	
  
sustained	
  impact	
  in	
  local	
  communiBes.	
  
80	
  
80
81	
  
81
82	
  
83	
  
83
84	
  
Slide	
  show	
  in	
  blog	
  post	
  
—  Use	
  google	
  to	
  find:	
  
Wordpress	
  slideshow	
  plugin	
  	
  
85	
  
In	
  Summary	
  
—  A	
  single	
  image	
  or	
  video	
  that	
  resonates	
  with	
  people	
  can	
  
achieve	
  breathtaking	
  results	
  for	
  your	
  organizaBon.	
  
—  With	
  social	
  media	
  -­‐	
  you	
  have	
  never	
  been	
  more	
  
empowered.	
  
86	
  
QuesBons?	
  
87	
  
Thank	
  You!	
  
Bridget	
  Gibbons	
  
bridget@gibbonsdigital.com	
  
GibbonsDigital.com	
  
@gibbonsdigital	
  
Facebook.com/GibbonsDigital	
  
Instagram.com/GibbonsDigital	
  

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How to use Video and Images to Tell Your Story on Social Media

  • 1.
  • 2. 2   — Social  Media  is  here  to  stay   — Imagery  rules!   Topics  
  • 3. 3   It’s  Huge   — Facebook:  1.11  billion  acBve  users     — TwiEer:  500  million  acBve  users   — LinkedIn:    200  million  users   — Pinterest:    70  million  users   — YouTube:  1  billion  users,  4  billion  views  a  day   — Instagram:  100  million  users,  4  billion  photos   — Vine:  40  millions  users  
  • 4. 4   It’s  the  new  SEO   — Social  Media  OpBmizaBon  (SMO)  is  the  new  SEO,  or   rather  two  halves  of  a  whole   — SMO  is  the  distribuBon  of  social  objects  (videos,  blog   images,  posts,  tweets,  Facebook  updates)  so  that   they’re  opBmized  to  rise  to  the  top  of  any  related   search  query,  where  and  when  it  is  performed     — SEO  +  SMO  =  Amplified  findability  in  the  tradiBonal   and  social  web    
  • 5. 5   It’s  Real-­‐Time   — Reveal  the  human  side  of  an  organizaBon,  give  it   personality   — Foster  enthusiasm  for  your  cause  by  donors,  Board   members  and  volunteers   — Provide  useful  informaBon  that  people  won’t  get   elsewhere  (or  at  least  not  as  quickly)   — Respond  to  comments,  complaints,  requests  real-­‐ Bme   — Have  a  plaZorm  for  announcing  news,  promoBons,   events   5  
  • 6. 6   Business  ObjecBves   —  Increase  visibility   —  Connect  with  donors,  Board,  volunteers   —  Increase  engagement   —  Promote  your  brand/cause   —  Create  a  community   —  Promote  and  manage  events   —  Give  back  through  special  offers  and  discounts  
  • 7. 7   What’s  the  ROI?   —  Tapping  into  the  latest  research,  Imbue  MarkeBng  has   taken  a  closer  look  at  the  value  of  social  following    
  • 9. 9   Decide  what  plaZorms  are  right   for  you   —  Facebook   —  TwiEer   —  Pinterest   —  Instagram   —  YouTube   —  Vine  
  • 10. 10   What  is  Vine?   —  Videos  created  with  Vine  can  only  be  6  seconds   —  Can  be  shared  onto  Facebook  and  TwiEer   —  Videos  are  looped  to  replay  over  and  over  again   —  hEp://blog.hubspot.com/blog/tabid/6307/bid/34144/ How-­‐15-­‐Real-­‐Businesses-­‐Are-­‐Gefng-­‐CreaBve-­‐With-­‐Vine-­‐ for-­‐MarkeBng.aspx  
  • 11. 11   Social  Media  Plan   —  Listen  to  what’s  already  out  there:   —  Set-­‐up  Google  Alerts  for  all  your  keywords,  your   compeBtors,  your  own  company  name,  your  personal   name,  etc.   —  Use  Social  MenBon  to  search  social  media  for  menBons  of   your  organizaBon  /  compeBBon   —  Use  Google  Search  and  Google  Blog  Search  to  find  bloggers   and  other  content  creators  in  your  space   —  Use  Muck  Rack  to  find  journalists  
  • 12. 12   Gefng  Started  -­‐  Social  Media  Plan   —  Define  the  goals  for  social  media   —  increasing  contribuBons,  brand  awareness  /  engagement  or  more   people  who  “like”  or  “follow”  your  organizaBon   —  Develop  a  plan  for  creaBng  digital  content   —  What’s  your  story,  and  how  will  you  tell  it  with  images  and  video     —  Be  sure  to  align  with  markeBng  calendar   —  Know  your  keywords  and  use  consistently  in  all  posts   —  Create  a  content  calendar  for  posBng  –  when  will  you  create   videos,  use  the  videos  in  posts,  when  will  you  gather  images,   when  will  you  post  images,  etc.   —  Measure  and  adjust  –  traffic,  comments,  leads,  etc.  
  • 13. 13   Social  Media  Plan   —  Create  your  Content  Calendar  For  PosBng   —  Define  5-­‐6  content  categories   —  Set-­‐up  a  3-­‐month  calendar   —  Add  your  key  offline  events  and  any  milestones,  holidays,   etc.,     —  Content  should  be  a  mix  of  original  content/images/videos,   news  updates  and  curated  content/images/videos  
  • 14. 14  
  • 15. 15   Social  Media  Plan   —  Set-­‐up  your  profiles  and  pages  and  start  posBng   —  Ensure  you  have  a  consistent  design/branding  across  all   plaZorms   —  Set-­‐up  Google  AnalyBcs  to  monitor  web  traffic   —  Measure  and  adjust  –  traffic,  comments,  leads,  etc.   —  Set-­‐up  and  use  a  dashboard  (Hootsuite,  etc.)  to  manage   your  social  media  updates  
  • 16. 16   Why  Images?   —  The  visual  culture   —  Massive  increase  in  photo  creaBon   —  Ten  percent  of  photos  taken  by  humankind  took  place  in   the  last  12  months   —  The  rise  of  “Image  Centric”  Social  Networks   —  Photos  becoming  the  “universal  language”   —  The  fastest  growing  social  media  networks  are  not   surprisingly  Facebook  and  Instagram.  
  • 17. 17   Why  Images?   —  Images  become  InteracBve   —  Pinterest  is  one  of  the  first  plaZorms  that  allows  you  to   interact  with  staBc  images   —  So  how  and  why  should  you  use  images  in  your  business   communicaBons,  markeBng  and  social  networks?  
  • 18. 18   Infographic courtesy of MGD Advertising
  • 19. 19   Why  Images?   —  ArBcles/posts  with  images  get  94%  more  total  views   —  Including  a  photo  and  a  video  in  a  press  release  increases   views  by  over  45%   —  60%  of  consumers  are  more  likely  to  consider  or  contact   a  business  when  an  image  shows  up  in  local  search   results  
  • 20. 20   Why  Images   —  In  an  ecommerce  site,  67%  of  consumers  say  the  quality   of  a  product  image  is  “very  important”  in  selecBng  and   purchasing  a  product   —  In  an  online  store,  customers  think  that  the  quality  of  a   product’s  image  is  more  important  than  product-­‐specific   informaBon  (63%),  a  long  descripBon  (54%)  and  raBngs   and  reviews  (53%)   —  Engagement  rate  on  Facebook  for  photos  averages  0.37%   where  text  only  is  0.27%  (this  translates  to  a  37%  higher   level  of  engagement  for  photos  over  text)  
  • 21. 21   Infographic courtesy of MGD Advertising
  • 22. 22   Best  PracBces   —  Add  text  to  your  image  –  get  more  mileage     —  Create  a  collage  (collage.com)   —  Encourage  people  to  share  photos  with  you   —  Have  a  terrific  Facebook  cover   —  Post  How-­‐tos  and  infographics   —  Have  pinnable  images  on  your  blog   —  OpBmize  your  images   —  Name  the  file  what  it  is  (not  image123.jpeg)   —  Capture  your  big  moments,  volunteers  in  acBon,  etc.   —  Use  Royalty  free  and  creaBve  commons  
  • 23. 23   Why  Video?   —  Gives  you  the  ability  to  communicate  your  message   quickly   —  Presents  itself  when  the  viewer  at  the  “zero  moment”   —  Communicates  your  personality   —  Has  a  low  cost  of  entry   —  Many  videos  we  shoot  are  on  the  fly  via  our  smart  phones   —  Counts  video  as  part  of  Google’s  ”relevance”  metrics   —  Increases  your  brand  and  credibility  when  people  know,   like  and  trust  you  
  • 24. 24  
  • 25. 25   Why  Video   —  YouTube  is  the  number  2  search  engine  in  the  world   —  Posts  with  videos  aEract  3  Bmes  more  inbound  links  than   plain  text  posts.  Source:  SEOmoz   —  85%  of  the  US  internet  audience  watches  videos  online   Source:  YouTube   —   The  25-­‐34  age  group  watches  the  most  online  videos,   and  adult  males  spend  40%  more  Bme  watching  videos   on  the  internet  than  females  Sources:  comScore  and  Nielsen   —  Over  60  hours  of  videos  are  uploaded  each  minute  on   YouTube.com  Source:  YouTube  
  • 26. 26   Why  Video   —  Viewers  spend  100%  more  Bme  on  pages  with  videos  on   them  Source:  MarkeCngSherpa   —  Viewers  are  85%  more  likely  to  purchase  a  product  aser   watching  a  product  video  Source:  Internet  Retailer   —  Mobile  video  views  up  300%  with  tablets  driving  the  charge   with  a  360%  increase  Source:  TechCrunch,  Apr  2013   —  25  million  smartphone  users  stream  4  hours  of  mobile  video   per  month.  75%  of  smartphone  users  watch  videos  on  their   phones,  26%  of  whom  use  video  at  least  once  a  day    Sources:   Ooyala  and  Ipsos  
  • 27. 27   B2B Demand Generation Benchmark Survey 2012 - respondents prefer video over white papers, case studies, even live demos with reps.
  • 28. 28   Best  PracBces   —  Keep  it  short  and  sweet  –  aser  30  seconds  you’ve  lost   them   —  Start  strong  –  high  impact  in  first  few  seconds   —  Make  one  point   —  Nielsen  reports  that  humans  can  only  process,  and  retain,   three  simple  messages  in  a  short  span  of  Bme.     —  Entertain,  Inspire,  Inform—or,  Ideally,  do  all  three   —  Create  messages  in  the  interest  of  the  viewer   —  Produce  share-­‐worthy  content   —  Speak  from  the  heart  –  mean  what  you  say   —  Have  a  clear  call  to  acBon  
  • 29. 29   Tools:  Doesn’t  have  to  be  fancy   —   Animoto  -­‐  just  drop  in  video  or  sBll  images,  select  music   from  the  library  or  your  own  and  you’re  done  with   producBon.     —  Bravo  Video  -­‐  Lets  customers  record,  review  and  send   their  videos  to  you,  you  can  approve  and  place  these   user-­‐generated  videos  on  your  website,  blog  or  wherever   you’d  like.  Convenient  to  capture  and  opBmize   tesBmonial  videos.  Getbravo.com   —  Screencast  -­‐  Create  videos  by  taking  screen  shots  and   adding  your  voice-­‐overs.    
  • 30. 30   Tools   —  Word  –  scripBng   —  Google  Docs  for  sharing   —  Photo  EdiBng  –  iPhoto,  Photoshop   —  Video  EdiBng  –  iMovie,  Final  Cut  Pro   —  Storing  –  Dropbox,  external  hard  drive  
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  • 40. 40   YMCA  of  Central  and  Northern   Westchester   —  The  YMCA  of  Central  and  Northern  Westchester  is   commiEed  to  youth  development,  healthy  living  and   social  responsibility.   —  Strong  Kids  Campaign  –  DonaBons  to  the  Strong  Kids   Campaign  allow  the  YMCA  to  provide  membership  and   program  assistance  to  kids  and  families  who  might  not   otherwise  be  able  to  afford  to  pay  for  YMCA  services.    
  • 41. 41   Telling  The  Story   —  Strategy  for  members,  Board  Members  and  staff  focus  on   telling  their  story  of  how  the  YMCA-­‐CNW  has  impacted   their  lives  thus  humanizing  the  organizaBon  and  the   purpose  of  the  fundraising  campaign   —  Central  component/theme  in  both  off-­‐line  and  online   messaging   —  Online  campaign  support  –  scripted,  highly  produced   video  and  casual,  non-­‐scripted,  from-­‐the-­‐heart  videos  
  • 44. 44   BuildTheBridgeNowNY.org   —  Broad  statewide  coaliBon  of  major  employers,   transportaBon  professionals,  civil  engineers,  and  labor   organizaBons  represenBng  more  than  300,000  employees   and  more  than  15,000  employers.     —  Support  for  the  broad  efforts  to  replace  the  Tappan  Zee   Bridge  with  the  New  NY  Bridge.  
  • 45. 45   Telling  The  Story   —  MulB-­‐pronged  approach  to  raise  awareness  about  the   urgency  for  replacing  the  TZB     —  Consistent  messaging,  images  and  videos  across  all   channels   —  PR  –  news  coverage   —  YouTube  videos  featuring  business  leaders,  Unions  who   support   —  Compelling  images  -­‐  Facebook  and  Pinterest  
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  • 50. 50   Supporter of the Week Campaign
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  • 53. 53   Westchester  Business  Council   —  The  Business  Council  of  Westchester  is  the  county's   largest  business  organizaBon,  serving  over  1,200  major   corporate,  mid-­‐size  and  small-­‐business  and  professional   member  firms  and  individuals.  
  • 54. 54   Telling  The  Story   —  Mission  is  to  provide  opportuniGes  for  businesses  in   Westchester  County  to  increase  their  visibility  and   awareness  around  their  products/services   —  Consistent  focus  on  members  across  all  channels   —  Member  images  on  Facebook  and  the  website   —  Video  spotlight  interviews  and  Mega  Mixer    
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  • 61. 61   Pediatric  Cancer  FoundaBon   —  Pediatric  Cancer  FoundaBon’s  mission  is  to  find  a  cure  for   childhood  cancer.  Founded  in  1970,  this  non-­‐profit   charity  raises  money  for  research,  state  of  the  art   equipment/  instruments  and  parent/  paBent  care  for   world  renowned  doctors  at  the  hospitals  PCF  supports.  
  • 62. 62   Telling  The  Story   —  Mission  is  to  raise  awareness  of  the  organizaGon  and   therefore  increase  involvement  and  donaGons   —  Consistent  branding/messaging  across  all  acBviBes  and   across  all  channels   —  Volunteer  images  on  Facebook     —  “Family”  images  on  Website   —  TesBmonial  video   —  Images  and  video  posted  on  Pinterest  
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  • 68. 68   Xquisite  Events   —  Designers  of  extraordinary  event  surroundings.     —  Event  decor  company  serving  the  tri-­‐state  area.     —  BeauBful  events,  staging  and  photoshoots   —  Use  images  on  all  social  plaZorms  to  highlight  services   68
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  • 73. 73   Soundworks  Inc.   —  The  story:    Soundworks  will  guide  you  through  every   phase  of  a  technology  upgrade,  applying  the  newest   technology  to  any  home,  regardless  of  age.     —  Soundworks  is  a  cerBfied  Custom  Electronic  Design  and   InstallaBon  AssociaBon  member.     —  Striking  images  on  all  channels  to  bring  the  experience  to   life.   —  Broadcast  the  contest  giveaway.  
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  • 76. 76   TesBmonials   —  Many  companies  create  short  video  tesBmonials  to  show   authenBc  endorsements  from  their  clients.  
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  • 78. 78   United  Way   —  United  Way  Worldwide  is  the  leadership  and  support   organizaBon  for  the  network  of  nearly  1,800  community-­‐ based  United  Ways  in  45  countries  and  territories.  We   envision  a  world  where  all  individuals  and  families   achieve  their  human  potenBal  through  educaBon,  income   stability  and  healthy  lives.   78
  • 79. 79   Telling  The  Story   —  Mission  is  to  mobilize  millions  give,  advocate  and   volunteer,  to  raise,  invest  and  leverage  billions  of  dollars   annually  in  philanthropic  contribuGons  to  generate   sustained  impact  in  local  communiBes.  
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  • 84. 84   Slide  show  in  blog  post   —  Use  google  to  find:   Wordpress  slideshow  plugin    
  • 85. 85   In  Summary   —  A  single  image  or  video  that  resonates  with  people  can   achieve  breathtaking  results  for  your  organizaBon.   —  With  social  media  -­‐  you  have  never  been  more   empowered.  
  • 87. 87   Thank  You!   Bridget  Gibbons   bridget@gibbonsdigital.com   GibbonsDigital.com   @gibbonsdigital   Facebook.com/GibbonsDigital   Instagram.com/GibbonsDigital