SlideShare a Scribd company logo
1 of 1
Download to read offline
PROCESS • ANALYTICS • TECHNOLOGY 1© 2014 Copyright Genpact. All Rights Reserved.© 2014 Copyright Genpact. All Rights Reserved.
FINANCE AND ACCOUNTING ► PREPAREDNESS ► BY MATURITY
Already mature functions also more prepared to evolve
%respondentsstatingthepreparednessoftheir
organizationtomatureafinancefunction
Mature
32 68
43 57
36 64
44 56
43 57
46 54Overall F&A 88
R2R 69 31
P2P 73 27
O2C 72 28
MDM 77 23
FP&A 77 23
12
Somewhat prepared/Not prepared
Prepared
Not mature
Respondents rating their company’s functions as
n=157 finance and accounting executives from a survey conducted by LinkedIn
commissioned by Genpact Mature=119, Not mature=38
DIRECTIONAL

More Related Content

More from Genpact Ltd

Turn healthcare sector digital disruption into a tangible opportunity
Turn healthcare sector digital disruption into a tangible opportunityTurn healthcare sector digital disruption into a tangible opportunity
Turn healthcare sector digital disruption into a tangible opportunityGenpact Ltd
 
Turn consumer goods industry digital disruption into a tangible opportunity
Turn consumer goods industry digital disruption into a tangible opportunity Turn consumer goods industry digital disruption into a tangible opportunity
Turn consumer goods industry digital disruption into a tangible opportunity Genpact Ltd
 
Turn BFS sector digital disruption into a tangible opportunity
Turn BFS sector digital disruption into a tangible opportunityTurn BFS sector digital disruption into a tangible opportunity
Turn BFS sector digital disruption into a tangible opportunityGenpact Ltd
 
Volatility and Adaptation Index 2015 Report
Volatility and Adaptation Index 2015 ReportVolatility and Adaptation Index 2015 Report
Volatility and Adaptation Index 2015 ReportGenpact Ltd
 
Commercial Banking and Capital Markets record the maximum increase in Volatil...
Commercial Banking and Capital Markets record the maximum increase in Volatil...Commercial Banking and Capital Markets record the maximum increase in Volatil...
Commercial Banking and Capital Markets record the maximum increase in Volatil...Genpact Ltd
 
Sharpest rise in Volatility and Adaptation events in Life Sciences and Consum...
Sharpest rise in Volatility and Adaptation events in Life Sciences and Consum...Sharpest rise in Volatility and Adaptation events in Life Sciences and Consum...
Sharpest rise in Volatility and Adaptation events in Life Sciences and Consum...Genpact Ltd
 
Highest levels of Volatility and Adaptation in Retail Banking in 2015
Highest levels of Volatility and Adaptation in Retail Banking in 2015Highest levels of Volatility and Adaptation in Retail Banking in 2015
Highest levels of Volatility and Adaptation in Retail Banking in 2015Genpact Ltd
 
Intelligent operations driven by analytics - Drive customer engagement to imp...
Intelligent operations driven by analytics - Drive customer engagement to imp...Intelligent operations driven by analytics - Drive customer engagement to imp...
Intelligent operations driven by analytics - Drive customer engagement to imp...Genpact Ltd
 
Is your omni-channel customer experience seamless?
Is your omni-channel customer experience seamless?Is your omni-channel customer experience seamless?
Is your omni-channel customer experience seamless?Genpact Ltd
 
Customer experience management - Mapping customer experience across touch-points
Customer experience management - Mapping customer experience across touch-pointsCustomer experience management - Mapping customer experience across touch-points
Customer experience management - Mapping customer experience across touch-pointsGenpact Ltd
 
How can analytics transform the multi-channel customer experience?
How can analytics transform the multi-channel customer experience?How can analytics transform the multi-channel customer experience?
How can analytics transform the multi-channel customer experience?Genpact Ltd
 
How to reimagine the customer experience with digital
How to reimagine the customer experience with digitalHow to reimagine the customer experience with digital
How to reimagine the customer experience with digitalGenpact Ltd
 
Uncover customer service challenges in the digital age
Uncover customer service challenges in the digital ageUncover customer service challenges in the digital age
Uncover customer service challenges in the digital ageGenpact Ltd
 
Cut cost while boosting customer loyalty
Cut cost while boosting customer loyaltyCut cost while boosting customer loyalty
Cut cost while boosting customer loyaltyGenpact Ltd
 
Empowering intelligent customer operations through Lean Digital
Empowering intelligent customer operations through Lean DigitalEmpowering intelligent customer operations through Lean Digital
Empowering intelligent customer operations through Lean DigitalGenpact Ltd
 
Genpact – Key Policies and Practices
Genpact – Key Policies and PracticesGenpact – Key Policies and Practices
Genpact – Key Policies and PracticesGenpact Ltd
 
Genpact VAI Q3 2015: Capital markets records high on #enterprise #volatility ...
Genpact VAI Q3 2015: Capital markets records high on #enterprise #volatility ...Genpact VAI Q3 2015: Capital markets records high on #enterprise #volatility ...
Genpact VAI Q3 2015: Capital markets records high on #enterprise #volatility ...Genpact Ltd
 
Genpact VAI Q3 2015: Drop in #volatility marked by corresponding spikes in ad...
Genpact VAI Q3 2015: Drop in #volatility marked by corresponding spikes in ad...Genpact VAI Q3 2015: Drop in #volatility marked by corresponding spikes in ad...
Genpact VAI Q3 2015: Drop in #volatility marked by corresponding spikes in ad...Genpact Ltd
 
Genpact VAI Q3 2015: Volatility and adaptation events reduce for most industr...
Genpact VAI Q3 2015: Volatility and adaptation events reduce for most industr...Genpact VAI Q3 2015: Volatility and adaptation events reduce for most industr...
Genpact VAI Q3 2015: Volatility and adaptation events reduce for most industr...Genpact Ltd
 
Digital will drive the next wave of EMP transformation
Digital will drive the next wave of EMP transformationDigital will drive the next wave of EMP transformation
Digital will drive the next wave of EMP transformationGenpact Ltd
 

More from Genpact Ltd (20)

Turn healthcare sector digital disruption into a tangible opportunity
Turn healthcare sector digital disruption into a tangible opportunityTurn healthcare sector digital disruption into a tangible opportunity
Turn healthcare sector digital disruption into a tangible opportunity
 
Turn consumer goods industry digital disruption into a tangible opportunity
Turn consumer goods industry digital disruption into a tangible opportunity Turn consumer goods industry digital disruption into a tangible opportunity
Turn consumer goods industry digital disruption into a tangible opportunity
 
Turn BFS sector digital disruption into a tangible opportunity
Turn BFS sector digital disruption into a tangible opportunityTurn BFS sector digital disruption into a tangible opportunity
Turn BFS sector digital disruption into a tangible opportunity
 
Volatility and Adaptation Index 2015 Report
Volatility and Adaptation Index 2015 ReportVolatility and Adaptation Index 2015 Report
Volatility and Adaptation Index 2015 Report
 
Commercial Banking and Capital Markets record the maximum increase in Volatil...
Commercial Banking and Capital Markets record the maximum increase in Volatil...Commercial Banking and Capital Markets record the maximum increase in Volatil...
Commercial Banking and Capital Markets record the maximum increase in Volatil...
 
Sharpest rise in Volatility and Adaptation events in Life Sciences and Consum...
Sharpest rise in Volatility and Adaptation events in Life Sciences and Consum...Sharpest rise in Volatility and Adaptation events in Life Sciences and Consum...
Sharpest rise in Volatility and Adaptation events in Life Sciences and Consum...
 
Highest levels of Volatility and Adaptation in Retail Banking in 2015
Highest levels of Volatility and Adaptation in Retail Banking in 2015Highest levels of Volatility and Adaptation in Retail Banking in 2015
Highest levels of Volatility and Adaptation in Retail Banking in 2015
 
Intelligent operations driven by analytics - Drive customer engagement to imp...
Intelligent operations driven by analytics - Drive customer engagement to imp...Intelligent operations driven by analytics - Drive customer engagement to imp...
Intelligent operations driven by analytics - Drive customer engagement to imp...
 
Is your omni-channel customer experience seamless?
Is your omni-channel customer experience seamless?Is your omni-channel customer experience seamless?
Is your omni-channel customer experience seamless?
 
Customer experience management - Mapping customer experience across touch-points
Customer experience management - Mapping customer experience across touch-pointsCustomer experience management - Mapping customer experience across touch-points
Customer experience management - Mapping customer experience across touch-points
 
How can analytics transform the multi-channel customer experience?
How can analytics transform the multi-channel customer experience?How can analytics transform the multi-channel customer experience?
How can analytics transform the multi-channel customer experience?
 
How to reimagine the customer experience with digital
How to reimagine the customer experience with digitalHow to reimagine the customer experience with digital
How to reimagine the customer experience with digital
 
Uncover customer service challenges in the digital age
Uncover customer service challenges in the digital ageUncover customer service challenges in the digital age
Uncover customer service challenges in the digital age
 
Cut cost while boosting customer loyalty
Cut cost while boosting customer loyaltyCut cost while boosting customer loyalty
Cut cost while boosting customer loyalty
 
Empowering intelligent customer operations through Lean Digital
Empowering intelligent customer operations through Lean DigitalEmpowering intelligent customer operations through Lean Digital
Empowering intelligent customer operations through Lean Digital
 
Genpact – Key Policies and Practices
Genpact – Key Policies and PracticesGenpact – Key Policies and Practices
Genpact – Key Policies and Practices
 
Genpact VAI Q3 2015: Capital markets records high on #enterprise #volatility ...
Genpact VAI Q3 2015: Capital markets records high on #enterprise #volatility ...Genpact VAI Q3 2015: Capital markets records high on #enterprise #volatility ...
Genpact VAI Q3 2015: Capital markets records high on #enterprise #volatility ...
 
Genpact VAI Q3 2015: Drop in #volatility marked by corresponding spikes in ad...
Genpact VAI Q3 2015: Drop in #volatility marked by corresponding spikes in ad...Genpact VAI Q3 2015: Drop in #volatility marked by corresponding spikes in ad...
Genpact VAI Q3 2015: Drop in #volatility marked by corresponding spikes in ad...
 
Genpact VAI Q3 2015: Volatility and adaptation events reduce for most industr...
Genpact VAI Q3 2015: Volatility and adaptation events reduce for most industr...Genpact VAI Q3 2015: Volatility and adaptation events reduce for most industr...
Genpact VAI Q3 2015: Volatility and adaptation events reduce for most industr...
 
Digital will drive the next wave of EMP transformation
Digital will drive the next wave of EMP transformationDigital will drive the next wave of EMP transformation
Digital will drive the next wave of EMP transformation
 

Recently uploaded

Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptxnandhinijagan9867
 
Falcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to ProsperityFalcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to Prosperityhemanthkumar470700
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...amitlee9823
 
JAYNAGAR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
JAYNAGAR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLJAYNAGAR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
JAYNAGAR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLkapoorjyoti4444
 
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableCall Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableSeo
 
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...lizamodels9
 
Cheap Rate Call Girls In Noida Sector 62 Metro 959961乂3876
Cheap Rate Call Girls In Noida Sector 62 Metro 959961乂3876Cheap Rate Call Girls In Noida Sector 62 Metro 959961乂3876
Cheap Rate Call Girls In Noida Sector 62 Metro 959961乂3876dlhescort
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...rajveerescorts2022
 
Business Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)-  A new venture conceptBusiness Model Canvas (BMC)-  A new venture concept
Business Model Canvas (BMC)- A new venture conceptP&CO
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756dollysharma2066
 
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort ServiceEluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort ServiceDamini Dixit
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangaloreamitlee9823
 
Malegaon Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort Service
Malegaon Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort ServiceMalegaon Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort Service
Malegaon Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort ServiceDamini Dixit
 
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000dlhescort
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityEric T. Tung
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon investment
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Centuryrwgiffor
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...amitlee9823
 

Recently uploaded (20)

Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptx
 
Falcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to ProsperityFalcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to Prosperity
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
JAYNAGAR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
JAYNAGAR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLJAYNAGAR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
JAYNAGAR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
 
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableCall Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
 
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
 
Cheap Rate Call Girls In Noida Sector 62 Metro 959961乂3876
Cheap Rate Call Girls In Noida Sector 62 Metro 959961乂3876Cheap Rate Call Girls In Noida Sector 62 Metro 959961乂3876
Cheap Rate Call Girls In Noida Sector 62 Metro 959961乂3876
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 
Business Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)-  A new venture conceptBusiness Model Canvas (BMC)-  A new venture concept
Business Model Canvas (BMC)- A new venture concept
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
 
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort ServiceEluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
 
Malegaon Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort Service
Malegaon Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort ServiceMalegaon Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort Service
Malegaon Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort Service
 
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
 
Falcon Invoice Discounting platform in india
Falcon Invoice Discounting platform in indiaFalcon Invoice Discounting platform in india
Falcon Invoice Discounting platform in india
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
 

Already mature functions also more prepared to evolve

  • 1. PROCESS • ANALYTICS • TECHNOLOGY 1© 2014 Copyright Genpact. All Rights Reserved.© 2014 Copyright Genpact. All Rights Reserved. FINANCE AND ACCOUNTING ► PREPAREDNESS ► BY MATURITY Already mature functions also more prepared to evolve %respondentsstatingthepreparednessoftheir organizationtomatureafinancefunction Mature 32 68 43 57 36 64 44 56 43 57 46 54Overall F&A 88 R2R 69 31 P2P 73 27 O2C 72 28 MDM 77 23 FP&A 77 23 12 Somewhat prepared/Not prepared Prepared Not mature Respondents rating their company’s functions as n=157 finance and accounting executives from a survey conducted by LinkedIn commissioned by Genpact Mature=119, Not mature=38 DIRECTIONAL