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Delivering Your Corporate Social Responsibility and Social Environmental Responsibility for the Benefit of You & Country
Connecting -­ People -­ Brands -­ Investment
I N T R O D U C T I O N
2
Connecting -­ People -­ Brands -­ Investment
This session will offer guidance on how best to
contribute to the socio-­Environmental
development of the countries in which you
operate, ensuring the long-­term profitability
and sustainability of your businesses.
O V E R V I E W
3
Present  a  solid  framework  working  in  collaboration  with     in  Africa     and     Association  for  African  
Owned     to  demonstrate  a  viable  commercial  and  technical  model  for  the  promotion  of delivering  your  
Corporate  Social  Responsibility  (CSR)  and  Social  Environmental    Responsibility  (SER).    
Construct   a   clear   plan   that   will   show   what      of   Corporate   Social   Responsibility   (CSR)   and   Social  
Environmental    Responsibility  (SER)  are  getting  in  terms  of  exposure  set  against  their  investment  in  CSR/SER.    
The  way  forward  simply  for  commercial  reasons:  
Ensure   that   a   solid   commercial   and   technical   foundation   is   in   place   which   provides   the      with   the  
confidence  that  there  is  a  strong  and  solid  commercial  purpose  to  embrace  CSR  and  SER.    
Through  BAP  and  AAOE  expose     to  our  existing  marketing  operations.  This  provides  immediate  revenue  
framework    as  commercial  interaction  flow  from  this     turning  commercial     into  commercial   .    
  should  be  able  to  leverage  the  commercial  foundation  to  promote  Corporate  Social  Responsibility  (CSR)  
and  Social  Environmental    Responsibility  (SER).  This  is  simply  a  logical  approach  to  the  changing  global  market  this  will  
compliment  the  foundations  set  by     in  Africa     and     Association  for  African  Owned   .    
Ghana  is  known  for  the  gateway  to  the  West  African  market  the  joint  collaboration  between  Business  in  Africa  Pays  
and  The  Association  for  African  Owned  Enterprises  will  ensure  that  this  position  is  maintained  to  a  high  level.  
Connecting -­ People -­ Brands -­ Investment
BACKGROUND
4
3) by earning adequate returns on the employed resources.
A broader definition expands from a focus on stakeholders to
include philanthropy and volunteering.
Business dictionary defines CSR/SER
community and environment (both ecological and social) in which it operates.
Companies express this citizenship:
1) through their waste and pollution reduction processes,
2) by contributing educational and social programs and
Connecting -­ People -­ Brands -­ Investment
5
W H Y T A K E A N I N T E R E S T I N C S R / S E R ?
Stakeholders are now more conscious in not just buying a good product /
service but want to know where the product/service comes from who
is the company behind the product/service?
Increased pressure on companies to look good in the consumers
eyes within markets.
Employees want more than just a pay check they want a sense of
fulfilment.
Investors also have their needs with their investments which are similar.
Connecting -­ People -­ Brands -­ Investment
6
WHAT SHOULD BE YOUR APPROACH TO THE ISSUE?
LOOKING GOOD
LOOKING BAD
DO MORE DO LESS
Connecting -­ People -­ Brands -­ Investment
7
SUSTAINABILITY
8
WHAT HAPPENS WHEN CSR/SER GOES WRONG?
9
WHAT'S BEING DONE IN GHANA?
Connecting -­ People -­ Brands -­ Investment
10
CONTRIBUTING EDUCATIONAL AND SOCIAL PROGRAMS
11
AN ENGAGEMENT PLAN CAN ASSIST IN REACHING A DESIRED AUDIENCE.
DO YOU HAVE A CORPORATE SOCIAL RESPONSIBILITY INDIVIDUAL OR TEAM WHO PLANS
THE GOALS AND OBJECTIVES OF THE ORGANIZATION.
AS WITH ANY CORPORATE ACTIVITY, DO YOU HAVE A DEFINED BUDGET WHICH
DEMONSTRATES COMMITMENT AND SCALES THE PROGRAM'S RELATIVE IMPORTANCE.
12
MTN Ghana Foundation in partnership with Ecobank Ghana
organised a blood donation exercise aimed at replenishing
blood banks in select hospitals in the country.
The annual blood donation exercise dubbed a Life
is targeted at collecting 700 pints of blood from
donation centres in Accra, Kumasi, Shama, Takoradi and
Tamale.
The blood collected was distributed to the National Blood Bank
at Korle Bu Teaching Hospital, Ridge Hospital, Komfo Anokye
Teaching Hospital, Effia Nkwanta and Tamale Teaching
Hospitals.
13
GIVIN G DISA DVANTAGED
COMMUN ITIES H OP E
TH ROUGH SP ORT
14
O P E N I N G N E W B O R D E R S
Connecting -­ People -­ Brands -­ Investment
HRH PRINCE ALI BIN HUSSEIN OF JORDAN
15
16
17
POTENTIAL BUSINESS BENEFITS
18
Changing mind sets that allow businesses to
adopt non-­financial measures of success.
CSR benefits are hard to quantify BUT there is a
correlation between social/environmental
performance and financial performance.
19
THE BUSINESS CASE FOR CSR/SER
20
TRIPLE BOTTOM LINE
"People, planet and profit"
"People" refers to fair labour practices, the community and region where the business
operates.
"Planet" refers to sustainable environmental practices.
Environmental value created by the organization after deducting the cost
of all inputs, including the cost of the capital (unlike accounting definitions of profit).
21
CSR can also help improve the perception of a company among its staff, particularly when
staff can become involved through payroll giving, fundraising activities or community
volunteering. CSR has been credited with encouraging customer orientation among
customer-­facing employees.
HUMAN RESOURCES
A CSR program can be an aid to recruitment and retention, particularly within the
competitive graduate student market.
Potential recruits often consider a firm's CSR policy.
22
Managing risk is an important executive responsibility. Reputations that take decades to
build up can be ruined in hours through corruption scandals or environmental accidents.
These draw unwanted attention from regulators, courts, governments and media.
CSR can limit these risks.
RISK MANAGEMENT
23
Some companies use CSR methodologies as a strategic tactic to gain public support for their
presence in global markets, helping them sustain a competitive advantage by using their
social contributions as another form of advertising.
BRAND DIF F ERENTIATIO N
D I F F E R E N T I A T I O N = S E P A R A T I O N = COMMERCIALISATION
CSR can help build customer loyalty based on distinctive ethical values. Some companies use
their commitment to CSR as their primary positioning tool. e.g., The Body Shop
24
A CSR program can persuade governments and the public that a company
takes health and safety, diversity and the environment seriously, reducing the likelihood
that company practices will be closely monitored.
REDUCED SCRUTINY
Corporations are keen to avoid interference in their business
through taxation and/or regulations.
25
Appropriate CSR programs can increase the attractiveness of supplier firms to
potential customer corporations. E.g., a fashion merchandiser may find value
in an overseas manufacturer that uses CSR to establish a positive image and
to reduce the risks of bad publicity from uncovered misbehaviour.
SUPPLIER RELATIONS
THE
OPPORTUNITIES
26
Inspiration and Energy Limited Connecting -­ People -­ Brands Investment
Registered office: OKOMFO ANOKYE STREET P.O.BOX CS 8659, TEMA, GHANA Email: info@iandeonline.com
27
This program involves the under 18,17,15,12 from the education institution within the country.ie schools and colleges from Junior high schools to senior high
school. Under the formal sector a football tournament is being organized the ministry of youth and sports, sanction by Ghana education service which
comes under the educational calendar yearly. This system brings all schools under the above educational level mention above to play among each other.
The tournament is being divided into Northern and southern sector. Where schools in the Ashanti region, the three northern regions, Brong Ahafo region, a
play knockout to get three top school teams for the national event.
This replicated the southern sector, schools from, Greater Accra, Eastern region, central region, western region and Volta region. At the end of the
tournament six solid teams representing north and south for the ultimate glory as a champion in Ghana.
The informal involves the various registered cults teams around the country, own by individuals and registered under the Ghana football Association.
There is a colts mini league on going in the country but has no sponsor and is not very active nationwide.
1. To bring out and develop talent of young footballers in the country.
2. The various national youth teams feed on this concept to build their various teams for the nation.
3. Individual young but brilliant players get professional contracts and scholarships.
4. Corporate Ghana get recognize and sell their products by way of sponsorship and partnerships.
5. Schools get publicity, attract more students to enrol and obtain improved sports facilities.
6. The media gets content and sell their products.
Sponsors Individual support groups, corporate Ghana, government agencies, The GFA, media and etc comes together to promote and make
it a national festival.
LIAISE WITH ALL SPORTING INSTITUTIONS ABROAD IN RELATION TO
PROVIDING TRAINING, SPORTING EXHIBITIONS AND
INFRASTRUCTURE DEVELOPMENT COLLABORATIONS
28
We are currently engaged in discussions with a major English Premier club to assist in the provision of a national football.
The way this would work in the following way:
EPL club to propose overall strategic framework & operating requirements for a national Academy in Ghana
EPL club to suggested required staffing, infrastructure & recruitment strategy for such an Academy
EPL club to consult and run the recruitment process for staff to operate the Academy
EPL club to lend ongoing support & consultancy services to the ongoing running of the Academy
EPL club to lend IP & level of marketing assets to brand & help promote the Academy
Provision of initial level of set up training apparel & right to purchase and provide further Arsenal apparel for players of the Academy
EPL club to provide some level of opportunity to players from the Academy on a yearly basis (training camp at UK youth training facility -­ Hale End etc)
EPL club to advise on getting access to global scouting network to assist in Development of players outside of Ghana
We have already introduced the worlds largest football business exhibition company to Ghana. Soccerex brings the world of football together in order to
boast exposure to a national sporting profile.
Football Factor give the nation an opportunity to expose its talents to the world wide market. Our recent program has already seen talent being spotted.
TRAINING
Stefan Schwarz and Joao Henriques will provide Ghana with the LTPD training Project.
29
PARBAN PROJECT
30
WHAT DOES IT BRING?
31
HOW DOES THE
COMMUNITY AND
ENVIRONMENT
BENEFIT?
32
HOW DOES THE
COMMUNITY AND
ENVIRONMENT
BENEFIT?
33
34
35
36
Managing Director of Inspiration and
Energy limited in Ghana. Mr. Darko heads
the international strategic business
investment management consultancy
group in Ghana.
Bobbie Anokye-­Edwards is an astute
entrepreneur and a Solicitor, Bobbie
advises on a broad range of commercial
and individual issues within the Sports and
Entertainment industry.
Michael Kyei is the I&E London & Ghana-­
based corporate director. He brings a
wealth of experience in corporate
Strategy, Marketing, supplier
management and supply chain logistics.
He has worked with some of the most
well known corporations such as British
Airways the NHS.
Chairman of Inspiration and Energy Ltd. A
recommended U.K based practicing
Lawyer at leading legal 500 law practice in
UK. High Court Advocate of The Supreme
Court of England and Wales.
Appointed by the English Football
Association (FA) as Chairman panel
member of the disciplinary panel dealing
with Anti-­discrimination disciplinary matters.
RESPONSIBILITIES OF THE
MANAGEMENT TEAM
To manage the entire strategic program with integrity and provide a world
class service to partners.
To exercise our contacts around the globe to ensure that our platform has
experts and specialists to oversee the project process.
To utilize our mandates to encourage investment in Ghana.
To provide creative content and concept material for major investment
and marketing penetration to secure exploitation for commercial revenue.
To procure and process all Project relevant information which may be of
interest to .
To provide with additional support during the implementation
phase of proposals.
Inspiration and Energy Limited Connecting -­ People -­ Brands Investment
Registered office: OKOMFO ANOKYE STREET P.O.BOX CS 8659, TEMA, GHANA Email: info@iandeonline.com
37
38
CONCLUSIONS
Enhanced customer loyalty
Poor CSR and SER image can detract from a brand and costs sales
Reduced operational costs e.g. green agenda, waste, ethical issues
Improved development
Embrace Association for African
platform key players.
39
THE KEEP CLAM THEORY
40
Connecting -­ People -­ Brands -­ Investment
Inspiration and Energy Limited Connecting -­ People -­ Brands Investment
Registered office: OKOMFO ANOKYE STREET P.O.BOX CS 8659, TEMA, GHANA Email: info@iandeonline.com
info@iandeonline.com
legal@iandeonline.com
michaelkyei@iandeonline.com

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Corporate Social Responsibility in Africa

  • 1. Delivering Your Corporate Social Responsibility and Social Environmental Responsibility for the Benefit of You & Country Connecting -­ People -­ Brands -­ Investment
  • 2. I N T R O D U C T I O N 2 Connecting -­ People -­ Brands -­ Investment This session will offer guidance on how best to contribute to the socio-­Environmental development of the countries in which you operate, ensuring the long-­term profitability and sustainability of your businesses.
  • 3. O V E R V I E W 3 Present  a  solid  framework  working  in  collaboration  with    in  Africa    and    Association  for  African   Owned    to  demonstrate  a  viable  commercial  and  technical  model  for  the  promotion  of delivering  your   Corporate  Social  Responsibility  (CSR)  and  Social  Environmental    Responsibility  (SER).     Construct   a   clear   plan   that   will   show   what     of   Corporate   Social   Responsibility   (CSR)   and   Social   Environmental    Responsibility  (SER)  are  getting  in  terms  of  exposure  set  against  their  investment  in  CSR/SER.     The  way  forward  simply  for  commercial  reasons:   Ensure   that   a   solid   commercial   and   technical   foundation   is   in   place   which   provides   the     with   the   confidence  that  there  is  a  strong  and  solid  commercial  purpose  to  embrace  CSR  and  SER.     Through  BAP  and  AAOE  expose    to  our  existing  marketing  operations.  This  provides  immediate  revenue   framework    as  commercial  interaction  flow  from  this    turning  commercial    into  commercial   .      should  be  able  to  leverage  the  commercial  foundation  to  promote  Corporate  Social  Responsibility  (CSR)   and  Social  Environmental    Responsibility  (SER).  This  is  simply  a  logical  approach  to  the  changing  global  market  this  will   compliment  the  foundations  set  by    in  Africa    and    Association  for  African  Owned   .     Ghana  is  known  for  the  gateway  to  the  West  African  market  the  joint  collaboration  between  Business  in  Africa  Pays   and  The  Association  for  African  Owned  Enterprises  will  ensure  that  this  position  is  maintained  to  a  high  level.   Connecting -­ People -­ Brands -­ Investment
  • 4. BACKGROUND 4 3) by earning adequate returns on the employed resources. A broader definition expands from a focus on stakeholders to include philanthropy and volunteering. Business dictionary defines CSR/SER community and environment (both ecological and social) in which it operates. Companies express this citizenship: 1) through their waste and pollution reduction processes, 2) by contributing educational and social programs and Connecting -­ People -­ Brands -­ Investment
  • 5. 5 W H Y T A K E A N I N T E R E S T I N C S R / S E R ? Stakeholders are now more conscious in not just buying a good product / service but want to know where the product/service comes from who is the company behind the product/service? Increased pressure on companies to look good in the consumers eyes within markets. Employees want more than just a pay check they want a sense of fulfilment. Investors also have their needs with their investments which are similar. Connecting -­ People -­ Brands -­ Investment
  • 6. 6 WHAT SHOULD BE YOUR APPROACH TO THE ISSUE? LOOKING GOOD LOOKING BAD DO MORE DO LESS Connecting -­ People -­ Brands -­ Investment
  • 8. 8 WHAT HAPPENS WHEN CSR/SER GOES WRONG?
  • 9. 9 WHAT'S BEING DONE IN GHANA? Connecting -­ People -­ Brands -­ Investment
  • 11. 11 AN ENGAGEMENT PLAN CAN ASSIST IN REACHING A DESIRED AUDIENCE. DO YOU HAVE A CORPORATE SOCIAL RESPONSIBILITY INDIVIDUAL OR TEAM WHO PLANS THE GOALS AND OBJECTIVES OF THE ORGANIZATION. AS WITH ANY CORPORATE ACTIVITY, DO YOU HAVE A DEFINED BUDGET WHICH DEMONSTRATES COMMITMENT AND SCALES THE PROGRAM'S RELATIVE IMPORTANCE.
  • 12. 12 MTN Ghana Foundation in partnership with Ecobank Ghana organised a blood donation exercise aimed at replenishing blood banks in select hospitals in the country. The annual blood donation exercise dubbed a Life is targeted at collecting 700 pints of blood from donation centres in Accra, Kumasi, Shama, Takoradi and Tamale. The blood collected was distributed to the National Blood Bank at Korle Bu Teaching Hospital, Ridge Hospital, Komfo Anokye Teaching Hospital, Effia Nkwanta and Tamale Teaching Hospitals.
  • 13. 13 GIVIN G DISA DVANTAGED COMMUN ITIES H OP E TH ROUGH SP ORT
  • 14. 14 O P E N I N G N E W B O R D E R S Connecting -­ People -­ Brands -­ Investment HRH PRINCE ALI BIN HUSSEIN OF JORDAN
  • 15. 15
  • 16. 16
  • 18. 18 Changing mind sets that allow businesses to adopt non-­financial measures of success. CSR benefits are hard to quantify BUT there is a correlation between social/environmental performance and financial performance.
  • 19. 19 THE BUSINESS CASE FOR CSR/SER
  • 20. 20 TRIPLE BOTTOM LINE "People, planet and profit" "People" refers to fair labour practices, the community and region where the business operates. "Planet" refers to sustainable environmental practices. Environmental value created by the organization after deducting the cost of all inputs, including the cost of the capital (unlike accounting definitions of profit).
  • 21. 21 CSR can also help improve the perception of a company among its staff, particularly when staff can become involved through payroll giving, fundraising activities or community volunteering. CSR has been credited with encouraging customer orientation among customer-­facing employees. HUMAN RESOURCES A CSR program can be an aid to recruitment and retention, particularly within the competitive graduate student market. Potential recruits often consider a firm's CSR policy.
  • 22. 22 Managing risk is an important executive responsibility. Reputations that take decades to build up can be ruined in hours through corruption scandals or environmental accidents. These draw unwanted attention from regulators, courts, governments and media. CSR can limit these risks. RISK MANAGEMENT
  • 23. 23 Some companies use CSR methodologies as a strategic tactic to gain public support for their presence in global markets, helping them sustain a competitive advantage by using their social contributions as another form of advertising. BRAND DIF F ERENTIATIO N D I F F E R E N T I A T I O N = S E P A R A T I O N = COMMERCIALISATION CSR can help build customer loyalty based on distinctive ethical values. Some companies use their commitment to CSR as their primary positioning tool. e.g., The Body Shop
  • 24. 24 A CSR program can persuade governments and the public that a company takes health and safety, diversity and the environment seriously, reducing the likelihood that company practices will be closely monitored. REDUCED SCRUTINY Corporations are keen to avoid interference in their business through taxation and/or regulations.
  • 25. 25 Appropriate CSR programs can increase the attractiveness of supplier firms to potential customer corporations. E.g., a fashion merchandiser may find value in an overseas manufacturer that uses CSR to establish a positive image and to reduce the risks of bad publicity from uncovered misbehaviour. SUPPLIER RELATIONS
  • 27. Inspiration and Energy Limited Connecting -­ People -­ Brands Investment Registered office: OKOMFO ANOKYE STREET P.O.BOX CS 8659, TEMA, GHANA Email: info@iandeonline.com 27 This program involves the under 18,17,15,12 from the education institution within the country.ie schools and colleges from Junior high schools to senior high school. Under the formal sector a football tournament is being organized the ministry of youth and sports, sanction by Ghana education service which comes under the educational calendar yearly. This system brings all schools under the above educational level mention above to play among each other. The tournament is being divided into Northern and southern sector. Where schools in the Ashanti region, the three northern regions, Brong Ahafo region, a play knockout to get three top school teams for the national event. This replicated the southern sector, schools from, Greater Accra, Eastern region, central region, western region and Volta region. At the end of the tournament six solid teams representing north and south for the ultimate glory as a champion in Ghana. The informal involves the various registered cults teams around the country, own by individuals and registered under the Ghana football Association. There is a colts mini league on going in the country but has no sponsor and is not very active nationwide. 1. To bring out and develop talent of young footballers in the country. 2. The various national youth teams feed on this concept to build their various teams for the nation. 3. Individual young but brilliant players get professional contracts and scholarships. 4. Corporate Ghana get recognize and sell their products by way of sponsorship and partnerships. 5. Schools get publicity, attract more students to enrol and obtain improved sports facilities. 6. The media gets content and sell their products. Sponsors Individual support groups, corporate Ghana, government agencies, The GFA, media and etc comes together to promote and make it a national festival.
  • 28. LIAISE WITH ALL SPORTING INSTITUTIONS ABROAD IN RELATION TO PROVIDING TRAINING, SPORTING EXHIBITIONS AND INFRASTRUCTURE DEVELOPMENT COLLABORATIONS 28 We are currently engaged in discussions with a major English Premier club to assist in the provision of a national football. The way this would work in the following way: EPL club to propose overall strategic framework & operating requirements for a national Academy in Ghana EPL club to suggested required staffing, infrastructure & recruitment strategy for such an Academy EPL club to consult and run the recruitment process for staff to operate the Academy EPL club to lend ongoing support & consultancy services to the ongoing running of the Academy EPL club to lend IP & level of marketing assets to brand & help promote the Academy Provision of initial level of set up training apparel & right to purchase and provide further Arsenal apparel for players of the Academy EPL club to provide some level of opportunity to players from the Academy on a yearly basis (training camp at UK youth training facility -­ Hale End etc) EPL club to advise on getting access to global scouting network to assist in Development of players outside of Ghana We have already introduced the worlds largest football business exhibition company to Ghana. Soccerex brings the world of football together in order to boast exposure to a national sporting profile. Football Factor give the nation an opportunity to expose its talents to the world wide market. Our recent program has already seen talent being spotted. TRAINING Stefan Schwarz and Joao Henriques will provide Ghana with the LTPD training Project.
  • 30. 30 WHAT DOES IT BRING?
  • 31. 31 HOW DOES THE COMMUNITY AND ENVIRONMENT BENEFIT?
  • 32. 32 HOW DOES THE COMMUNITY AND ENVIRONMENT BENEFIT?
  • 33. 33
  • 34. 34
  • 35. 35
  • 36. 36 Managing Director of Inspiration and Energy limited in Ghana. Mr. Darko heads the international strategic business investment management consultancy group in Ghana. Bobbie Anokye-­Edwards is an astute entrepreneur and a Solicitor, Bobbie advises on a broad range of commercial and individual issues within the Sports and Entertainment industry. Michael Kyei is the I&E London & Ghana-­ based corporate director. He brings a wealth of experience in corporate Strategy, Marketing, supplier management and supply chain logistics. He has worked with some of the most well known corporations such as British Airways the NHS. Chairman of Inspiration and Energy Ltd. A recommended U.K based practicing Lawyer at leading legal 500 law practice in UK. High Court Advocate of The Supreme Court of England and Wales. Appointed by the English Football Association (FA) as Chairman panel member of the disciplinary panel dealing with Anti-­discrimination disciplinary matters.
  • 37. RESPONSIBILITIES OF THE MANAGEMENT TEAM To manage the entire strategic program with integrity and provide a world class service to partners. To exercise our contacts around the globe to ensure that our platform has experts and specialists to oversee the project process. To utilize our mandates to encourage investment in Ghana. To provide creative content and concept material for major investment and marketing penetration to secure exploitation for commercial revenue. To procure and process all Project relevant information which may be of interest to . To provide with additional support during the implementation phase of proposals. Inspiration and Energy Limited Connecting -­ People -­ Brands Investment Registered office: OKOMFO ANOKYE STREET P.O.BOX CS 8659, TEMA, GHANA Email: info@iandeonline.com 37
  • 38. 38 CONCLUSIONS Enhanced customer loyalty Poor CSR and SER image can detract from a brand and costs sales Reduced operational costs e.g. green agenda, waste, ethical issues Improved development Embrace Association for African platform key players.
  • 40. 40 Connecting -­ People -­ Brands -­ Investment
  • 41. Inspiration and Energy Limited Connecting -­ People -­ Brands Investment Registered office: OKOMFO ANOKYE STREET P.O.BOX CS 8659, TEMA, GHANA Email: info@iandeonline.com info@iandeonline.com legal@iandeonline.com michaelkyei@iandeonline.com