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POSITION DESCRIPTION
Position details
PositionTitle Manager Business Systems
Team/Branch/Group EnergyandResource Markets/Building, Resourse andMarkets
Location Wellington
Date July2015
Our purpose – grow New Zealand for all
Our purpose is to grow New Zealandfor all. Our goalis to create a strong and high performingeconomywithout
compromising the integrityof our environment and the safetyof our workplaces.
We do this bycreatinganenvironment that supports businesses to become more productive andinternationally
competitive, andbyincreasing opportunities for all New Zealanders to participate inthe economythrough
improvedjobopportunities andbyensuring qualityhousing is more affordable.
These aspirations are echoedinour Māori identity – Hikina Whakatutuki – which broadlymeans “lifting to make
successful”.
How we work
Our targets are challenging andcannot be achievedbythe Ministryalone. Theyrequire us to workina waythat
makes the most of our size andscope andtakes advantage of our strengths.
We work in a waythat enables us to expandanddeepenour understanding of businesses andmarkets. We use
our extensive presence across New Zealand and around the world to make andleverage domestic andglobal
connections.
With our Crown entitypartners we work collaborativelywithother government agencies;local government;
businesses;industry, sector, unionandemployer groups;consumer groups;Māori leaders;andscientists to
developanddeliver fit-for-purpose policy, services, advice andregulation that support people, businesses,
communitiesandregions to be successful.
As the leadagencyfor providing government services for business, we are focussed onmakingit easier for
business to interact withgovernment.
Our operatingstyle is tight-loose-tight. We set sharp, clear expectations (tight);trust andempower our peopleto
deliver (loose), and holdourselves to account (tight).
Our character
Shape We shape the agenda bychallengingthe status quo, andbygenerating andadoptingnew
ideas, to bringthose ideas to life.
Collaborate We support eachother, engage earlyand proactivelypartner in pursuit of shared goals.
Deliver We have a cando attitude, take ownership, act withpurpose, urgencyanddiscipline, take
calculated risks, celebrate successandlearnas we go.

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Our structure
The Ministrycomprises around3,200 staff operating inNew Zealandwitha further 400 staff inoverseaslocations.
The Ministryhas sevenbusinessgroups:Building, Resources andMarkets;Corporate, Governance and
Information;Finance andPerformance; ImmigrationNew Zealand;Labour, Science andEnterprise; Market
Services;andthe Office ofthe ChiefExecutive.
The Manager BusinessSystems positionreports into the Manager InformationServices in the Building, Resources
and Markets group.
The functions inthis groupare:
 Commerce, Consumers andCommunications
 EnergyandResource Markets
 Construction andHousing Markets
 BuildingSystemPerformance
 Business Management.
Position purpose
The Manager BusinessSystems is a people management positionin MBIE. The Manager Business Systems will
bring enterprise business systems understandingandperspective to work in partnership with senior managers,
other people managers, team members and service providers.
The Manager BusinessSystems will be responsible for enterprise level business registry and geospatial systems
and capability, businessintelligence and reporting servicesas wellas relatedoperationalprocess and procedural
improvement. The role is responsible for leading the development andongoingmonitoringof enterprise systems
to lift the overall performance andefficiencyof the branch through continual improvement of processes and
maximisation of digital services, particularly via web channels
Specifically, the incumbent will leada team ofanalysts and system administrators that document operational
processes, advise and implement enterprise systems improve ments. The Manager will oversee ongoing
development of systems infrastructure to support business activities and provide an ongoing permit registry
capabilityas set out in the CrownMinerals Act. Responsibilitiesof the manager spanall businesscritical enterprise
systems that underpinkeyregulatory, investment attraction and stakeholder engagement functions of the branch
other than geoscience information systems.
This is an influential role and presents the opportunityto create a centre of excellence that sets new standards in
business to government service alignedwith governments approach to “Better Public Services for Business”. The
incumbent will needto drawoninitiatives relatingto openandtransparent data, commercial and government
trends indigital service deliveryand MBIE’s system approach as well as be a thought leader in embedding
geospatial serviceswithinthe branch and wider Ministry. Maintaininga strong client service ethic is critical to
enable the team to attend to its functions in a professional and timely manner.
To achieve this the Manager Business Systems will be recognised as a technical expert in business systems
development, businessintelligence, evaluation and monitoring witha strongunderstanding of the strate gic and
business benefits of geospatial methodologies, and be a credible and able leader capable of shaping and
influencing common approachesto business systems. The role is responsible for building and enhancing the
overall capabilityof the team to ensure qualityandconsistency of advice and practice in relation to its work.
Key relationships
 Ministers and staff in Ministers’ offices
 Stakeholders and sector leaders
 Businesses in the mineral and petroleum sectors and their agents
 Staff inother government agencies, particularlyNatural Resource Sector agencies and regulatory agencies
involved in health, safety and environmental aspects of the resources sector
 Geospatial Office of LINZ

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 Geospatial and technical staff in Crown Research Institutes, especia lly GNS Science and NIWA
 Information Technology and Software Application support partners
 Suppliers of goods and services
 Software supplier user communities
 Members of the public
 Manager Business Systems andManager InformationServices
 MBIE business units managing other registry systems
 Members of the Senior Leadership team
 MBIE Capital Project Office and corporate information technology group
 MBIE Business Service Centre
 IRM Policy Groups especially Resources, Energy and Communication Branch
 National and team Managers across NZP&M
 Managers and staff in MBIE
Key accountabilities and deliverables
Responsibilities ofthis positionare expectedto change over time as the Ministryresponds to changingneeds. The
incumbent will needthe flexibilityto adapt and developas the environment evolves.
Key accountability or
deliverable
Indicators of success
Critical areas of success
Provide strategic support to
the business through the use
of commerciallysound
organisational solutions
The Manager BusinessSystems will be requiredto deliver results in the following
areas. The role:
 Provides digital registryservices to enable the branchto meet its statutory
obligations under the Crown Minerals Act
 Develops and executes a strategic approach to ensure the continual
improvement and ongoing provisionof enterprise business systems that lift
overall productivity and efficiency of the branch
 Builds monitors andmaintains fit for purpose, certifiedoperationalprocess
and procedures
 Develops businessintelligence capability and monitors and reports on
business and transactional performance
 Develops andembeds spatial methodologies into business workflows to
enable stakeholders to extract maximum value fromintegrated business
and geoscience information and services
 Develops andexecutes an investment roadmap for critical supporting
systems with emphasis on enabling self service via web channels
 Develops andimproves digital transactional standards andcapability with
all stakeholders
 Provides analysis andadvice for provision ofbriefings (oral or written) on
policyand for internalclients, Ministers, Cabinet, Parliamentary Select
Committees, and other stakeholders
 Builds, monitors, andmaintains fit for purpose capability (people and
structures) needed to achieve desired goals and objectives, and achieves
expected efficiency benefits and on-going improvements in cost
effectiveness
 Leads BusinessSystems as a centre of excellence and expertise for the
Ministry, andanexemplar ofbest practice for both the public service and
the wider New Zealandmineral and petroleum business environment

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Key accountability or
deliverable
Indicators of success
 Delivers services to activelysupport and contribute to the achievement of
the Ministry’s outcomes and meet the needs of internal and external
stakeholders
 Procures, monitors and maintains fit for purpose service provision to
support activities
 Creates andmaintains a customer focusedculture across the businessunit
Personal Leadership
Provide leadership that
engages and motivates others
to succeed and develop, and
proactively share experience,
knowledge and ideas
 Models exemplarymanagement and leadership behaviours, and State
sector ethics and values
 Creates a sense of vision, engages, andmotivates people to participate,
and makes things happen
 Fosters anopen, collaborative environment that encourages quality,
innovation, on-going learning, andknowledge sharing
General Management
Apply sound general
management practices so that
the business unit operates
effectivelyand efficiently, and
delivers agreed outputs to
support achievement of MBIE
outcomes
 Develops strategies, work programmes, and performance targets for the
team, with supporting measurement, monitoring and reporting
mechanisms
 Aligns the Business Systems work programmes with NZP&M strategic
direction and other Groups’ work programmes
 Monitors andadjusts work programmes throughthe agreed processes to
enable the Branch to adapt to changing circumstances
 Regularlymonitors andreports onprogress towards achievement of plans
and strategies
 Managesexpenditure and resources in line with approved guidelines,
budget, deadlines andreporting requirements, witha focus on driving cost
effectiveness in the Ministry
 Builds continuous reviewandimprovement throughout all elements of
Business Systems operations
 Effectivelyand consistentlyidentifies and managesrisk
Team Leadership
Build and maintain a high-
performing team that is
capable of developing and
delivering innovative advice,
products and services to
support MBIE’s strategic
direction
 Establishes clear accountabilities, expectations, andperformance standards
with direct reports andensures regular performance management and
development occurs
 Monitors individual, team and branch performance to ensure that
performance targets are met
 Anticipates future capabilityneeds inHumanResources, identifies gaps in
capabilityand addresses these gaps through targeted recruitment and
development or other actions
 Coaches, mentors, anddevelops staff to meet the needs of NZP&M now
and in the future
 Identifiesand develops talent for keyroles inthe Business Systems team
Relationship Management
Manage constructive working
relationships with work
colleagues and external
 Participatesas anactive teammember and contributes knowledge and
expertise needed to achieve NZP&M outcomes
 Develops effective working relationships withother managers and staff in
order to transfer knowledge and learning from Business Systems team to

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Key accountability or
deliverable
Indicators of success
stakeholders to enhance
understanding and co-
operation needed to achieve
desired results
the wider organisation
 Represents whole-of-Ministryviews andprotects its reputation inexternal
interactions
 Builds strategic alliances to influence keygovernment and non-government
representatives to ensure NZP&M’s views are reflected in their decision-
making
 Builds andmaintains effective relationships andpartnerships with national
and international organisations to identify and share best practice
informationandto promote the broader Ministry, its products and its
services
 Tests the effectiveness of stakeholder relationships using a range of
appropriate measures andprocesses (including stakeholder feedback)
Organisational commitment
and public service
Role model the standards of
Integrity and Conduct for the
State Services
 Contributes to the development of, and helps promote and build,
commitment to MBIE’s vision, mission, values, and services.
 Willinglyundertakes anydutyrequiredwithin the context of the position
 Works appropriately within the political environment in which the
organisation operates and its interface with the wider State services
 Understands Equal Employment Opportunities (EEO) principles and the
application of these to MBIE
 Complies withall legislative requirements andgood employer obligations
Safety and wellbeing
Manages own personal health
and safety, and takes
appropriate action to deal
with workplace hazards,
accidents and incidents.
 Displays commitment through activelysupporting all safetyandwellbeing
initiatives
 Ensures all staff/colleaguesmaintainadequate safetystandards on the job
through consultation, training and supervision
 Ensures ownandothers’ safetyat all times
 Complies withrelevant safetyand wellbeingpolicies, procedures, safe
systems of work andevent reporting
 Reports all incidents/accidents, includingnear misses, ina timelyfashion
 Is involved inhealthandsafetythroughparticipation and consultation
 Evidence ofparticipationinsafetyand wellbeingactivities
 Demonstrates support of staff/colleagues to maintainsafe systems ofwork
 Evidence of compliance with relevant safety and wellbeing policies,
procedures and event reporting
Competencies
Cultivates
Innovation
Shape the agenda, creating newandbetter ways for the organisationto be successful, by
 Coming upwith useful ideasthat are new, better or unique
 Challenging the status quo
 Introducingnew ways of looking at problems
 Generating and adopting new and creative ideas, and putting theminto
practice
 Encouragingdiverse thinkingto promote andnurture innovation
Nimble Learning Activelylearn throughexperimentationwhentacklingnew problems, usingboth

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successes andfailures as learning fodder, by
 Learning as we go, when facing newsituations
 Experimenting to find newsolutions
 Taking onthe challenge of unfamiliar tasks
 Extracting lessons learnedfromfailures andmistakes
 Beingflexible andresponsive to changesinrequirements
 Identifyingpersonal learning opportunities
 Finding own solutions where possible
Collaborates Support others, building partnerships andworking collaborativelywith others to meet
sharedobjectives, by
 Workingco-operativelywithothers across MBIE, the public sector andexternal
stakeholder groups to achieve sharedobjectives
 Balancing competing interests andpriorities appropriatelyand inline with
MBIE’s priorities
 Identifying, engaging early andpartnering withrelevant stakeholders to get
work done
 Creditingothers for their contributions and accomplishments
 Gaining trust andsupport of others.
 Addressing behaviours that do not alignwithour culture
 Seeking and respectingthe views and opinions of others
 Providing timelyandhelpful information to others acrossthe organisation
Customer Focus Build strong customer relationships anddelivering customer-centric solutions, by
 Gaining insights intocustomer needs
 Deliveringquality, accurate, timelyservice andcustomer focussedsolutions
 Identifyingopportunitiesthat benefit the customer and willimprove service
delivery
 Buildinganddeliveringsolutions that meet customer expectations
 Establishing andmaintaining effective customer relationships
 Pro-actively partnering in pursuit of shared goals.
 Activelyseeking andresponding to customer feedback
Action Oriented Take onnew opportunities andtoughchallengeswith purpose, urgency and discipline, by
 Readilytaking ownership and action onchallenges, without unnecessary
planning, andbeing accountable for the results
 Identifyingandseizing newopportunities
 Displaying a can-doattitude in goodandbadtimes, and celebrating success
 Stepping upto manage toughsituations and encouraging mycolleaguesto do
the same
Decision Quality Make good andtimelydecisions that keepthe organisation moving forward, by
 Makingsounddecisions, evenin the absence of complete information
 Relyingon an appropriate mix of analysis, wisdom, experience andjudgement
to make valid and reliable decisions
 Considering all relevant factors andusing appropriate decision-makingcriteria
and principles, taking calculatedrisks where required
 Recognising whena quick 80% solution will suffice, andwhenit will not
 Analysing informationto make effective decisions in order to improve
performance
Organisational
commitment and
public service
Role models the standards ofIntegrityand Conduct for the State ServicesContributesto
the development of, and helps promote andbuilds commitment to MBIE’s vision, mission,
values andservices, by
 Willinglyundertaking anydutyrequiredwithin the context of the position
 Managingownpersonalhealthandsafety, and takesappropriate action to deal
with workplace hazards, accidents andincidents
 UnderstandingEqual Employment Opportunities(EEO) principles andthe
applicationof these to MBIE
 Complying withall legislative requirements andgood employer obligations
Personal specifications
Skills and Experience
 Skilled indigital strategy, service design and capability, operational planning, project management,
business and process development, business intelligence and information management
 In-depthknowledge of enterprise businessregistrysystems development, monitoring, evaluation and

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reporting best practice
 Strategic understanding and knowledge of geospatial methodologies, systems and processes
 In-depthknowledge of project methodologies commonlyusedin Information Technology investments
 Experience in operational process improvement and certification
 Proven stakeholder engagement experience in systems requirement and benefit analysis
 A proven trackrecordinleadinga team ofsystem experts to deliver large work programmes, balancing
day to day operational demands with strategic and short-term project needs
 Demonstrates experience ininfluencing policymakers and opinionleaders usinga relationship approach
 An understanding of government structures, processes, planning, and reporting requirements
 A strategic outlookwiththe intellectual capabilityto analyse large, complex issues and readily grasp and
synthesise the ideas, analysis, and advice produced by others
 Excellent change leadership, communication, andcoachingskillsto embeda culture of excellence in the
unit
 A history of success in a client-focused environment
 An understanding of organisational and management theoryandpractice, andapplied understanding of
resource and change management
 Credible, respectedrelationships with diverse stakeholders andwell -developed networks amongst the
mineral and petroleum commercial sector, their agents and geoscience research community
Qualifications
An advanced tertiaryqualificationin business systems or informationtechnology, or a related discipline AND
experience in a senior public or private sector role in an enterprise business systems and information
management setting.
Background or qualifications in geospatial approaches would be beneficial.
 Must have the legal right to live andwork in New Zealand