1. Name: Ganesh.U.S
Mail to: ganeshus86@gmail.com
Phone: 9886851880
Career Goal:
To work in a challenging leadership position and creative environment, where I can get a
room for advancement and pursue the goals of organization.
My expertise is into Manual testing, Mobile Applications Testing , UI Testing, ITIL ITSM
(Service Now) ,Web based Application testing, E-commerce, End to end module/project
& effective communication. My greatest strength is my ability to walk into a new
environment and be functional immediately.
Core Competencies:
5.3 years of progressive experience in Web and Mobile Applications Testing
 5+ years of experience in Manual testing which includes Web based Application
testing, Functional testing, regression testing, smoke testing, sanity testing, system
integration testing, Day light saving Testing, end to end testing.
 Experience in Mobile Applications Testing
 Good knowledge in ITIL, ITSM (Service Now)
 Experience in Testing Web Application,
 Experience in Testing E-Commerce application,
 Experience in Testing Oracle CRM Sales, Services application testing
 Experience in Testing customized Service Now application
 Having experience in Testing ( STLC )Life Cycles.
 Good knowledge on Estimation, Planning and scheduling.
 Having experience in Deriving Test Design and Test cases
 Having experience executing the test cases, Posting the bugs & Tracking them to
closure.
 Having experience Test life cycle management tool HP ALM.
Achievements:
 Received “Star Performer” award for the months March-2014 for delivering the
complex project and identifying the critical defects

2. Project Details
Firm EMC2
Project Unity (Service now)
Testing Type Manual Testing
Tool
used/Environment
HP ALM, Service now
Databases SQL Server
Operating system Windows 7
Team size 6
Project Description: Unity is ITIL(Information Technology infrastructure library)
project developed on product of the service now. This is a tool
used in emc for ticket management, incident management,
problem management, Project and demand management.
The service now was also having a small E-commerce website
where employee was able to book lap top and other accessories
thorough this shopping Cart.
Responsibilities  Perform application study and requirement Analysis
 Write Test Design and Test cases to give 100% business
coverage
 Creating Test Data for test Cases
 Escalation of issues/concerns
 Regular Interactions with onsite BTG, BA & Dev teams to
resolve the issues.
 Status reporting, project tracking, documentation.
 Test case up gradation with the newer builds.
 Test cases management by HP ALM 11.5
 Raise defects in HP ALM and tracking the defect status to
provide the solution at time.
 Involved in preparing the estimation of project
 Assisted the team lead in preparing the Test plan
 Test data Preparation, Functional Testing, Regression
testing and Notification testing.
 Suggesting the Requirement changes and assistance in
UAT to stake holders

3. Firm Accenture/EMC2
Project International Price floor
Testing Type Manual Testing
Tool
used/Environment
HP ALM, Oracle 11i forms
Databases SQL Server
Operating system Windows 7
Team size 5
Project Description: Create Segmented Floor Structure which will be easy to
maintain to provide meaningful guidance on market pricing for
all regions of the world. This will provide fair sales force
compensation tied to floors.
The service request should go to the right team member.
Depending on the Problem summary, Key words, Product the SR
is routed to a proper team as different storage product is
handled by different team.
The distribution of the SR to the concerned team is done by a
web application called Blaze. As soon as SR is logged the SR hits
the blaze application, depending upon the rules defined by the
blaze application the SR is routed to correct team.
Responsibilities  Perform application study and requirement Analysis
 Write Test Design and Test cases to give 100% business
coverage
 Creating Test Data for test Cases for end to end project
 Escalation of issues/concerns
 Regular Interactions with Onsite BTG & Dev teams to
resolve the issues.
 Status reporting, project tracking, documentation.
 Shipping the sales orders in SAP application
 Tracking the customer details and orders details in Sales
force and Install base
 Test case up gradation with the newer builds.
 Test cases management by HP ALM 11.5
 Raise defects in HP ALM and tracking the defect status to
provide the solution at time.
 Involved in preparing the estimation of project
 Assisted the team lead in preparing the Test plan
 Test data Preparation, Functional Testing, Regression
testing and Manual Performance testing
 Assisted the team lead in preparing the Test plan

4.  Defining the new rules in the blaze application so that
the SR created is routed to correct team
 Day light saving Testing
 Suggesting the Requirement changes
 Creation of Contracts for the SR’s
 Suggesting the Requirement changes and assistance in
UAT to stake holders
Firm Adwitiya Technologies
Project Handles Online Store and Print Online (Ecommerce
Website)
Testing Type Manual Testing
Tool
used/Environment
Windows XP+ Fire fox
Databases My Sql
Operating system Windows 7
Team size 2
Project Description: Handles Online Store is a fully featured ecommerce website
where customers can place orders to purchase DoorHandles,
Window Handles, Patio Handles, Interior Handles and Accessory
Parts.
Print online is online store where customer could create an
account, Load the word and PDF document and give them for
print. Once the copied were printed it was delivered to the
desired address.
Responsibilities  Involved in development of the product.
 Performing Requirement Analysis
 Write Test Design and Test cases to give 100% business
coverage
 Creating Test Data for test Cases
 Escalation of issues/concerns
 Interactions with client & Dev teams to resolve the
issues.
 Involved in System Testing, Functional Testing
 Involved in performing the Re-Testing
 Performed Browser Compatibility Testing on IE8,
Firefox, Google Chrome
 Involved in Defect Tracking, Reporting Defects

5. Firm Celstream Technologies
Project Center Ware Internet Service
Testing Type Manual Testing
Tool
used/Environment
Windows XP+ IE, Windows XP+ Fire fox and MAC+ Safari, IBM
Rational Clear Quest
Operating system Windows XP
Team size 12
Project Description: Centre Ware Internet Service (CWIS) is a browser based printer
management tool. CentreWare Internet Service uses an
embedded HTTP server on the multifunction printer or printer
to allow for communication between an internet browser and
the printer. The CWIS also allows user to check the status of the
machine and for any errors without visiting the machine. Users
of the CWIS can also check the remaining volume of
consumables and the paper loaded in the printer.
Responsibilities  Testing Multifunctional Printer functionality.
 System Testing and Functional Testing on Windows OS
 Involved in Defect Tracking, Reporting Defects using Bug
Tracking tool Clear Quest and coordination with the
development team to fix those bugs
 Localization, Regression and Re-Testing and sanity
Testing
 Browser Compatibility Testing on IE8, Firefox, Google
Chrome
 Status reporting, project tracking, documentation.
 Test case up gradation with the newer builds.
 Providing the Estimation of the project
 Involved in System Testing, Functional Testing
Professional Experience
Organization Designation Role Duration
Accenture services
private limited
Software Engineer Software
Engineer
March 2013 –
current date
Adwitiya
Technologies
Test Engineer
Test Engineer
March 2012 to
Jun 25 2012 and
Sep 2012 to Dec
2012
Celstream
Technologies Pvt Ltd
(Under the pay role of
Preva Test Solution
Pvt Ltd)
Test Engineer
Test Engineer
Feb 2011– Feb 29
2012

6. Applications Worked
Skill
Years of
Experience
Last Year
Used
Oracle CRM Service 2 Years 2016
Oracle CRM
Contracts
1 Year 2015
Oracle CRM Sales 1 Year 2015
Service Now < 1 Year 2016
Education Summary
Course College / University Year of
Passing
B.E. (Computer
Science)
YDIT, Bangalore affiliated to
VTU(Belgaum)
Jan 2011
P.U.C BHS First Grade College, Bangalore 2004
S.S.L.C Sudarshan Vidya Mandir, Bangalore 2002
Personal Information
Father Name : U.N.Srikantaiah
Date of Birth : 4th Dec, 1986
Sex : Male
Nationality : Indian
Language : English,Kannada
Address Details
No 2/2 Gowalani Niwas
11 th a main 36 th a cross
4 th T block Jayanagar
Bangalore 560041
Declaration
I hereby declarethat the information furnishedabove is trueto the best ofmy knowledge.
Referenceswill be providedondemand.
Date: - Yours Faithfully
Place: - Bangalore Ganesh .U.S