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2013 Asian Conference of Women’s Shelters
Challenges and Breakthrough of Women’s Shelter in Asia

An Empowerment Model - Health, legal and social
collaborations in women shelter
LAI Ka Wai, Carol
Officer-in-charge, Wai On Home for Women,
Po Leung Kuk
1
Po Leung Kuk
• founded in 1878
• runs over 230 units throughout Hong Kong
• providing welfare, educational, recreational and cultural
services to the community
Family Crisis Support Services
• 3 women Shelters
•Victim Support Programme for Victims of Family
Violence” (Tsui Lam Centre)
• Power up 360 (Educational Programme On Stopping
Domestic Violence)

2
No. of Newly Reported IPV in Hong Kong
Year

No.of cases

2012
2011

3174

2010

3163

2009

4807

2008

6843

2007

6404

2006
3

2734

4424

Source: Social Welfare Department, Hong Kong
Women Shelters in Hong Kong
Name of shleter
Po Leung Kuk Wai On Home for Women

65

Po Leung Kuk Sunrise Court

45

Po Leung Kuk Dawn Court

40

Harmony House

65

Serene Court

4

Capacity

45
Services of PLK Women Shelters
Short term accommodation
- Confidentiality of address
- Free of charge
24-hour women hotline and pick up service
Pets fostering service
Risk assessment
(to be conducted within 48 hours after admission)
Case Counseling
Therapeutic group for women and children

5
Services of PLK Women Shelters
Developmental programs and recreational activities
Supportive Services
- Homework guidance and day care for children
- Emergency relief fund/ food assistance
After care services
Mutual help group for discharged residents
Community education

6
Po Leung Kuk Central Hotline (8100 1155)
Commenced operation in 2012
Combines 3 centers’ hotlines into 1 central hotline
 Round-the-clock handle enquiries and case admission
 Clients or referrers can apply 3 shelters @ 1 number
Functions:
Specialized team in handling hotline calls
Provides quicker responses to clients and referrers
Centralized record-keeping system
Better allocation of cases
Better use of vacancies
7
Po Leung Kuk Central Hotline (Before & After)
Hotline Intake
(General Hotline)

Case rejected due to
Full house,
Location constraints,
Combination of residents,
Clt’s special needs…
Contact other shelter
for referral
Suitable for
admission
Inform Clt/ referrer
8

Case rejected

Contact other
shelter for referral
Admission procedure

Hotline Intake
(Central Hotline)
Considerations:
Full house/
Location constraints/
Combination of residents/
Clt’s special needs
Assign suitable
shelter out of 3
Admission procedure
An Empowerment Model used in PLK Shelters
 Based on a research study : An evaluation of the
effectiveness of an empowerment intervention in a
group of abused Chinese women” Tiwari, Salili, Chan,
Chan, Tang 2010
 Aims and Objectives: To evaluate an empowerment
intervention specially designed for Chinese women
residents of PLK Shelters.
Administered over 3 weeks
Using a randomized controlled trial design, the
intervention was tested on 100 Chinese abused women
9
An Empowerment Model used in PLK Shelters
 Intervention:

Empowerment Training: 6-hour intervention
(cycle of violence recognition, danger
assessment, developing a safety plan…)
Legal Advocacy: group counselling on legal advocacy
Chinese Dietetics: diagnostic assessment of health, teaching on
Chinese dietary regimens and group counselling
on health risk behaviours.
Parenting Skills: groups counselling on management of children’s
behavioral problems.
10
An Empowerment Model used in PLK Shelters
Empowerment Training:
 Talks/ Programmes/ House meeting/ Groups
 Empowerment component including information on:
- the cycle of violence
- power and control wheel
- danger assessment
- developing a safety plan
- community resource phone numbers

11
An Empowerment Model used in PLK Shelters
Empowerment Training:
Organic farming scheme

12
An Empowerment Model used in PLK Shelters
Empowerment Training:
Mutual help group for discharged
residents (Volunteer training,
Magic mama, Overseas trip)

13
An Empowerment Model used in PLK Shelters
Empowerment Training:
Job Training/ Empowerment Project
(Beauty Care Certificate Course, Nail Art Course, sales
skills training)

14
An Empowerment Model used in PLK Shelters
Informative Programmes:
Group /Individual Legal consultation by lawyer
 Regular talks on social welfare (housing, legal,
financial assistance…)

15
An Empowerment Model used in PLK Shelters
Health Programmes:
336 Towards Healthier You (provide health talk, daily
financial assistance on fresh meat and vegetables, daily
log)
In-house general body check by Registered Nurse
Regular assessment by Chinese Medicine Practitioner

16
An Empowerment Model used in PLK Shelters
Health Programme:
Therapeutic groups (Expressive Art, Drama, Music…)

17
An Empowerment Model used in PLK Shelters
Parenting Programme:
Full time Clinical Psychologist
Individual intervention
Parenting group/programmes
Parent Education Talk
Parent-child activities

18
An Empowerment Model used in PLK Shelters
Parenting Programme :
Child Visitation Service
Target: Children & Parents from families of DV
Objective: Help them to rebuild relationship in a safe environment.
Contents:
Provide a safe and comfortable environment for visitation
Accompanied by social worker
Provide personal training or group sessions on emotional
management and parenting education
19
An Empowerment Model used in PLK Shelters
Outcome measurement (2012):

100% clients :acquired basic skills in protecting and
planning for themselves and their children when they are
discharged.
91.8% of residents : have enhanced self-esteem after
joining the therapeutic groups.

20
2013 Asian Conference of Women’s Shelters
Challenges and Breakthrough of Women’s Shelter in Asia

21

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An Empowerment Model - Health, legal and social collaborations in women shelter

  • 1. 2013 Asian Conference of Women’s Shelters Challenges and Breakthrough of Women’s Shelter in Asia An Empowerment Model - Health, legal and social collaborations in women shelter LAI Ka Wai, Carol Officer-in-charge, Wai On Home for Women, Po Leung Kuk 1
  • 2. Po Leung Kuk • founded in 1878 • runs over 230 units throughout Hong Kong • providing welfare, educational, recreational and cultural services to the community Family Crisis Support Services • 3 women Shelters •Victim Support Programme for Victims of Family Violence” (Tsui Lam Centre) • Power up 360 (Educational Programme On Stopping Domestic Violence) 2
  • 3. No. of Newly Reported IPV in Hong Kong Year No.of cases 2012 2011 3174 2010 3163 2009 4807 2008 6843 2007 6404 2006 3 2734 4424 Source: Social Welfare Department, Hong Kong
  • 4. Women Shelters in Hong Kong Name of shleter Po Leung Kuk Wai On Home for Women 65 Po Leung Kuk Sunrise Court 45 Po Leung Kuk Dawn Court 40 Harmony House 65 Serene Court 4 Capacity 45
  • 5. Services of PLK Women Shelters Short term accommodation - Confidentiality of address - Free of charge 24-hour women hotline and pick up service Pets fostering service Risk assessment (to be conducted within 48 hours after admission) Case Counseling Therapeutic group for women and children 5
  • 6. Services of PLK Women Shelters Developmental programs and recreational activities Supportive Services - Homework guidance and day care for children - Emergency relief fund/ food assistance After care services Mutual help group for discharged residents Community education 6
  • 7. Po Leung Kuk Central Hotline (8100 1155) Commenced operation in 2012 Combines 3 centers’ hotlines into 1 central hotline  Round-the-clock handle enquiries and case admission  Clients or referrers can apply 3 shelters @ 1 number Functions: Specialized team in handling hotline calls Provides quicker responses to clients and referrers Centralized record-keeping system Better allocation of cases Better use of vacancies 7
  • 8. Po Leung Kuk Central Hotline (Before & After) Hotline Intake (General Hotline) Case rejected due to Full house, Location constraints, Combination of residents, Clt’s special needs… Contact other shelter for referral Suitable for admission Inform Clt/ referrer 8 Case rejected Contact other shelter for referral Admission procedure Hotline Intake (Central Hotline) Considerations: Full house/ Location constraints/ Combination of residents/ Clt’s special needs Assign suitable shelter out of 3 Admission procedure
  • 9. An Empowerment Model used in PLK Shelters  Based on a research study : An evaluation of the effectiveness of an empowerment intervention in a group of abused Chinese women” Tiwari, Salili, Chan, Chan, Tang 2010  Aims and Objectives: To evaluate an empowerment intervention specially designed for Chinese women residents of PLK Shelters. Administered over 3 weeks Using a randomized controlled trial design, the intervention was tested on 100 Chinese abused women 9
  • 10. An Empowerment Model used in PLK Shelters  Intervention: Empowerment Training: 6-hour intervention (cycle of violence recognition, danger assessment, developing a safety plan…) Legal Advocacy: group counselling on legal advocacy Chinese Dietetics: diagnostic assessment of health, teaching on Chinese dietary regimens and group counselling on health risk behaviours. Parenting Skills: groups counselling on management of children’s behavioral problems. 10
  • 11. An Empowerment Model used in PLK Shelters Empowerment Training:  Talks/ Programmes/ House meeting/ Groups  Empowerment component including information on: - the cycle of violence - power and control wheel - danger assessment - developing a safety plan - community resource phone numbers 11
  • 12. An Empowerment Model used in PLK Shelters Empowerment Training: Organic farming scheme 12
  • 13. An Empowerment Model used in PLK Shelters Empowerment Training: Mutual help group for discharged residents (Volunteer training, Magic mama, Overseas trip) 13
  • 14. An Empowerment Model used in PLK Shelters Empowerment Training: Job Training/ Empowerment Project (Beauty Care Certificate Course, Nail Art Course, sales skills training) 14
  • 15. An Empowerment Model used in PLK Shelters Informative Programmes: Group /Individual Legal consultation by lawyer  Regular talks on social welfare (housing, legal, financial assistance…) 15
  • 16. An Empowerment Model used in PLK Shelters Health Programmes: 336 Towards Healthier You (provide health talk, daily financial assistance on fresh meat and vegetables, daily log) In-house general body check by Registered Nurse Regular assessment by Chinese Medicine Practitioner 16
  • 17. An Empowerment Model used in PLK Shelters Health Programme: Therapeutic groups (Expressive Art, Drama, Music…) 17
  • 18. An Empowerment Model used in PLK Shelters Parenting Programme: Full time Clinical Psychologist Individual intervention Parenting group/programmes Parent Education Talk Parent-child activities 18
  • 19. An Empowerment Model used in PLK Shelters Parenting Programme : Child Visitation Service Target: Children & Parents from families of DV Objective: Help them to rebuild relationship in a safe environment. Contents: Provide a safe and comfortable environment for visitation Accompanied by social worker Provide personal training or group sessions on emotional management and parenting education 19
  • 20. An Empowerment Model used in PLK Shelters Outcome measurement (2012): 100% clients :acquired basic skills in protecting and planning for themselves and their children when they are discharged. 91.8% of residents : have enhanced self-esteem after joining the therapeutic groups. 20
  • 21. 2013 Asian Conference of Women’s Shelters Challenges and Breakthrough of Women’s Shelter in Asia 21