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Combining Collective and Individual
   Paths to Behavior Change?
             GHPN Brownbag
            February 16, 2012



                      Julia Rosenbaum and Orlando Hernandez
Presenters




Orlando Hernandez


                     Julia Rosenbaum

                                       Renny Seidel (intro)
This presentation
• What is a ‘collective behavior’?

• The program in Ethiopia

• Results

• Discussion
What is a ‘collective behavior’?
“Yo dude!!!”
            Examples of group/mass behaviors:
                 are there any collective?
• Running for shelter during the rain

• Church attendance on Sunday

• Labor strikes

• Joining the Green Movement, joining the Tea Party

• Communal protection of fish sanctuaries in fishing villages
Characteristics of ‘collective behavior’
Schaefer: spontaneous
            unstructured
            reaction to ambiguous situation
            unpredictable source of social change

Le Bon:     abandonment of current responsibility, surrendering
              to contagious crowd emotions

Searle:     ‘we intend’ vs ‘I intend’
            collective intentional behavior ≠ summation of
                individual intentional behavior
…..action which is neither conforming (actors follow prevailing norms) nor
   deviant (actors violate those norms).
At scale
Hygiene and Sanitation Improvement
                in the
     Amhara Region of Ethiopia
    through “Learning by Doing”
Start Changes at grassroots

    The Districts

12 Step Pathway
  Broken into 3 phases

  Plan
  Mobilize and Act

  Monitor & Evaluate
Learning by Doing Program in Amhara

Multi-Stakeholder Meeting identified Common
 Action Agenda – brought the Whole System to
 the Room @

Regional Behavior Change Strategy
•   including advocacy
•   strengthened household visits
•   community ignition and action
•   multiplying the message with communication and media
•   demonstration latrines and HW stations
•   increased access and affordability of products through private sector
    involvement
Implementing a hybrid of …

COMMUNITY-LED TOTAL BEHAVIOR
 CHANGE IN HYGIENE AND SANITATION

embedded in a national and regional process..
• National Hygiene and Sanitation Strategy
• National Protocol for Implementation of …

Built around Health Extension Programme,
and carried out by HEWs

.. Among other actors…
COMMUNITY-LED TOTAL BEHAVIOR CHANGE
      IN HYGIENE AND SANITATION

• Systems Approach to Change – engaging the
  multiples
• (Community-led) Total Sanitation
• Strengthened Home Visits Negotiation of
  Improved Practices/MIKIKIR
• Robust WASH Friendly Schools component
Characteristics of an At Scale Effort
   Systems-Approach
       Looks at the whole
       Involves multiple sectors, actions, options,
           stakeholders
   Hygiene Improvement Framework
       Considers hardware, promotion, institutional
           capacity
   Behavior FIRST
       Focuses on consistent and correct PRACTICE of key
           hygiene behaviors
   Prioritizes sustainability
   Coverage
Community led Total Sanitation
Communities are “ignited”

Total coverage, each and every member of the community shall have
  toilet and stop open defecation.
 Category                                    Users of            Prevalence of
                                             Latrine (%)         diarrhoea (%)

 Open defecation prevalent                   29                  38
 villages
 Almost open defecation-free                 95                  26
 villages
 Open defecation-free villages 100                               7




  Source: Formative research by WSP-Knowledge Links for IEC Manual in Himachal Pradesh, 2005
Disg ust




   F ear   Sha me
Shit calculation
   – Calculating the amount to feces
 produced (week, month and annually,
 etc.) to illustrate the magnitude of the
             sanitation problem.

 – One ‘evacuation’ = 150 grams

 – Number of evacuations a day

– Volume of feces per person/day

  – Number of people in room
     – Volume of feces a day, a week, a year

         – ? WHERE DOES IT ALL GO????
Results
    Were we effective?

   Did we achieve scale?

Did combining individual and
    collective action work?
M&E Framework for Learning by Doing,
                           Amhara
SO                                 At scale of hygiene and sanitation in Amhara Region

Intermediate   Partnerships to                    Institutional capacity       Hygiene and                  Adoption of WASH
               facilitate coordinated              in public and civil         sanitation program           practices at HH and
results
               action at regional and             society partners             at woreda level              institutional levels
               district level fostered            developed                    expanded                     increased




               # nat’l, reg., or district level   % trainees mastering         # of targeted woredas that   % households using
               policies, strategies, program      knowledge/skills for newly   implemented WSRs             improved sanitation
               or projects advanced               developed guidelines                                      facilities meeting
               through “learning by doing”                                                                  minimum standards by
Illustrative   initiative                                                                                   woreda
Indicators
               # of woredas developing            % annual budget spent by     % targeted woredas           % households with hw
               integrated annual plans with       targeted woreda              implementing integrated      supplies at hw stations
               contributions form all                                          hygiene promotion
               partners                                                        actions to complement
                                                                               hardware investments
Pre- / Post- Stratified Random Sample
 PRE       High       Medium              Low
n=2000   (Focal)      (Direct)         (Indirect)




           High                           Low
 POST
          (Focal)                        (GOE)
N=1378
                    No real controls
ETHIOPIA
Practices: Access to Sanitation Facilities
Baseline-Endline Comparison: All Respondents
Predictors of Latrine Ownership
                                                    Endline
    Dimensions                                    Factors                                      p     Odds
                                                                                                     Ratio

                          Community participated in walk of                                    .00   2.23
    Intervention          shame
   Characteristics
                          Household visited by health work to                                  .05   1.75
                          improve sanitation

                      Having a latrine contributes to the                                      .00    2.6
Intervention -related community’s health
     Perceptions
                      Having a latrine contributes to the                                      .00    1.8
                      community’s development

   ALL of THESE           …………………………………………….. >>                                                     8.38
                  **Source: Amhara LBD Evaluation Report, USAID/HIP-WSP/WB-AF, November 2010
Presence of HW
Stations at Latrines




                   17%
                         16%
Accomplishments & Challenges
 5.8 million people in Amhara Regional State reached
 3.8 million more people stopped practicing open
  defecation and now use a basic pit latrine
 Challenge is to improve the quality of these latrines
  to acceptable standards
 Develop and integrate sanitation marketing
  strategies
 Focus on promoting fixed handwashing stations
  (tippy tap) at latrine and ‘commonly used’ place
 Model being used as essential part of national scale
  up…
Discussion

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Combining Collective and Individual Paths to Behavior Change?

  • 1. Combining Collective and Individual Paths to Behavior Change? GHPN Brownbag February 16, 2012 Julia Rosenbaum and Orlando Hernandez
  • 2. Presenters Orlando Hernandez Julia Rosenbaum Renny Seidel (intro)
  • 3. This presentation • What is a ‘collective behavior’? • The program in Ethiopia • Results • Discussion
  • 4. What is a ‘collective behavior’?
  • 5. “Yo dude!!!” Examples of group/mass behaviors: are there any collective? • Running for shelter during the rain • Church attendance on Sunday • Labor strikes • Joining the Green Movement, joining the Tea Party • Communal protection of fish sanctuaries in fishing villages
  • 6. Characteristics of ‘collective behavior’ Schaefer: spontaneous unstructured reaction to ambiguous situation unpredictable source of social change Le Bon: abandonment of current responsibility, surrendering to contagious crowd emotions Searle: ‘we intend’ vs ‘I intend’ collective intentional behavior ≠ summation of individual intentional behavior …..action which is neither conforming (actors follow prevailing norms) nor deviant (actors violate those norms).
  • 7. At scale Hygiene and Sanitation Improvement in the Amhara Region of Ethiopia through “Learning by Doing”
  • 8. Start Changes at grassroots The Districts 12 Step Pathway Broken into 3 phases Plan Mobilize and Act Monitor & Evaluate
  • 9. Learning by Doing Program in Amhara Multi-Stakeholder Meeting identified Common Action Agenda – brought the Whole System to the Room @ Regional Behavior Change Strategy • including advocacy • strengthened household visits • community ignition and action • multiplying the message with communication and media • demonstration latrines and HW stations • increased access and affordability of products through private sector involvement
  • 10. Implementing a hybrid of … COMMUNITY-LED TOTAL BEHAVIOR CHANGE IN HYGIENE AND SANITATION embedded in a national and regional process.. • National Hygiene and Sanitation Strategy • National Protocol for Implementation of … Built around Health Extension Programme, and carried out by HEWs .. Among other actors…
  • 11. COMMUNITY-LED TOTAL BEHAVIOR CHANGE IN HYGIENE AND SANITATION • Systems Approach to Change – engaging the multiples • (Community-led) Total Sanitation • Strengthened Home Visits Negotiation of Improved Practices/MIKIKIR • Robust WASH Friendly Schools component
  • 12. Characteristics of an At Scale Effort  Systems-Approach  Looks at the whole  Involves multiple sectors, actions, options, stakeholders  Hygiene Improvement Framework  Considers hardware, promotion, institutional capacity  Behavior FIRST  Focuses on consistent and correct PRACTICE of key hygiene behaviors  Prioritizes sustainability  Coverage
  • 13. Community led Total Sanitation Communities are “ignited” Total coverage, each and every member of the community shall have toilet and stop open defecation. Category Users of Prevalence of Latrine (%) diarrhoea (%) Open defecation prevalent 29 38 villages Almost open defecation-free 95 26 villages Open defecation-free villages 100 7 Source: Formative research by WSP-Knowledge Links for IEC Manual in Himachal Pradesh, 2005
  • 14.
  • 15. Disg ust F ear Sha me
  • 16. Shit calculation – Calculating the amount to feces produced (week, month and annually, etc.) to illustrate the magnitude of the sanitation problem. – One ‘evacuation’ = 150 grams – Number of evacuations a day – Volume of feces per person/day – Number of people in room – Volume of feces a day, a week, a year – ? WHERE DOES IT ALL GO????
  • 17.
  • 18.
  • 19. Results Were we effective? Did we achieve scale? Did combining individual and collective action work?
  • 20. M&E Framework for Learning by Doing, Amhara SO At scale of hygiene and sanitation in Amhara Region Intermediate Partnerships to Institutional capacity Hygiene and Adoption of WASH facilitate coordinated in public and civil sanitation program practices at HH and results action at regional and society partners at woreda level institutional levels district level fostered developed expanded increased # nat’l, reg., or district level % trainees mastering # of targeted woredas that % households using policies, strategies, program knowledge/skills for newly implemented WSRs improved sanitation or projects advanced developed guidelines facilities meeting through “learning by doing” minimum standards by Illustrative initiative woreda Indicators # of woredas developing % annual budget spent by % targeted woredas % households with hw integrated annual plans with targeted woreda implementing integrated supplies at hw stations contributions form all hygiene promotion partners actions to complement hardware investments
  • 21. Pre- / Post- Stratified Random Sample PRE High Medium Low n=2000 (Focal) (Direct) (Indirect) High Low POST (Focal) (GOE) N=1378 No real controls
  • 22.
  • 23. ETHIOPIA Practices: Access to Sanitation Facilities Baseline-Endline Comparison: All Respondents
  • 24. Predictors of Latrine Ownership Endline Dimensions Factors p Odds Ratio Community participated in walk of .00 2.23 Intervention shame Characteristics Household visited by health work to .05 1.75 improve sanitation Having a latrine contributes to the .00 2.6 Intervention -related community’s health Perceptions Having a latrine contributes to the .00 1.8 community’s development ALL of THESE …………………………………………….. >> 8.38 **Source: Amhara LBD Evaluation Report, USAID/HIP-WSP/WB-AF, November 2010
  • 25. Presence of HW Stations at Latrines 17% 16%
  • 26. Accomplishments & Challenges  5.8 million people in Amhara Regional State reached  3.8 million more people stopped practicing open defecation and now use a basic pit latrine  Challenge is to improve the quality of these latrines to acceptable standards  Develop and integrate sanitation marketing strategies  Focus on promoting fixed handwashing stations (tippy tap) at latrine and ‘commonly used’ place  Model being used as essential part of national scale up…

Notas do Editor

  1. One big question that we have to answer today is what is a collective behavior. Here we have a group of people with their arms up, following a banner. Is that a collective behavior? I want you to stand up, if you are able, and let’s sing together this song from the 2010 World Cup in South Africa: the waka waka song. Let’s go, get up. Here we go!!!!!!!!!!!!!!
  2. OK. Thanks for your input, Here is a list of potential examples of a collective behavior:
  3. Some of these examples and definitions make us think of different types of actions: Mindful, intentional collective behavior.. intentions, skills Can you move as a mass in a constructive, conserted action? Are there different determinants for collective action that for individuals? Having said that, let us more to the second part of this discussion. I am going to give Julia the floor so she can address the characteristics of a program implemented by HIP in Amhara, Ethiopia. This program uses two different strategies to get people to change their sanitation practices. It uses both a strategy to generate collective action on the part of communities, but it also uses an approach to motivate individual households to do the same.
  4. Through the ‘story’ of our Learning by Doing Program in Amhara ,,,, we can examine how USAID/HIP, an AED project, together with the Water and Sanitation Programme of the World Bank, are supporting the Amhara Region of Ethiopia, a region of 20 million, to achieve universal PRACTICE of safe feces disposal and handwashing… We hope it will offer some methods, lessons and tools to implement at scale hygiene and sanitation improvement, to change behaviors at scale Program implemented by the Amhara Regional State… pioneered by the Bureau of Health in collaboration with the Federal Ministry of Health, the Regional Bureaus of Education, Water Resources, and a host of local NGO and community partners. The effort is supported by the USAID/Hygiene Improvement Project together with the Water and Sanitation Programme of the World Bank/ Africa.
  5. Although we broke this process into a …. 12 Step Pathway Broken into 3 phases Planning Harness commitment from political leaders thru WSR Map, Plan together Train Mobilize and Act Mobilize & Evaluate
  6. Agreed on a common action agenda…. Brining together over 100 key stakeholders… common and uncommon From a common action agenda flowed a regional BC strategy with multiple components The behavior change strategy is at the core of the learning by doing activity….
  7. FIRST…. All comes together…. C…L… T…B… C… in H... And S…. … . Read slide… …. Built around the Health Extension Programme, the government's M and C health programme
  8. WHAT’S DIFFERENT ABOUT THIS APPROACH?? IT’S A HYBRID OF … Systems Approach to Change – engaging the multiples Non-branded (Community-led) Total Sanitation Strengthened Home Visits Negotiation of Improved Practices/MIKIKIR
  9. Difficult presentation because such a mixed audience… TS HAS AS IT’S UNDERLYING PLATFORM THAT IT TALKES 100% TOTAL BEHAVIOR CHANGE to see health impacts of sanitation, as well as other social benefits I just don’t have the air time to cover in any detail the principles and methods of total sanitation, and I’m aware that I’m speaking to a mixed audience…..of experts and practicioners, and casual ‘window shoppers’ from other sectors and approaches, who are just taking a look at various behavior change approaches…. TS leads communities through a series of activities to trigger…..
  10. So they were trained in all CLTS Tools… [don’t run video] To ignite communities To commit to end open defecation
  11. ………………… .. Collective commitment, collective action
  12. Health Extension workers went house to house as part of their routine. “ Negotiated” Small Doable Actions – to get people started and then improve over time… As will be explained in more detail.. The emphasis was NOT on the ideal.. Rather to Start With Simple, Affordable, Replicable and Functional Technologies … and Move Up the Sanitation Ladder Emphasize Development Dignity …………. Not focus on HEALTH
  13. ,… Negotiating Improved Practice… or MIKIKIR… Assessing current practice.. Working with householders to move them UP the H& S ladder… not necessarily leaping to the idea… Explain the job aid…..
  14. As a testiment to scale… The National Total Sanitation Working Group formed by the Federal Ministry of Health adopted much of the CLTBCHS approach (and used soft copy of documents) To develop “the National Approach to Achieve Universal Hygiene and Sanitation” … anecdotally… we couldn’t randomly find a control group for the evaluation… No districts were ‘untouched’ …
  15. This example of evaluating a Scale program - the Amhara example – shows how the elements of HIF have been used to define Intermediate Results We had a comprehensive M&E approach, but we are going to focus only on the household changes
  16. RANDOM REPRESENTATIVE OF ALL OF AMHARA Combining and comparing
  17. Woman between 20-40 Living in a wood/mud house in a separate compound Roof of corrugated steel (67%) or thatch (23%) Floor of dung (53%) or earth (45%) 4-7 people in house (72%) 2-4 children under 5 (70%) Most own their house and crop land Have a radio, a lamp, some cattle
  18. Health Extension workers went house to house as part of their routine. “ Negotiated” Small Doable Actions – to get people started and then improve over time… As will be explained in more detail.. The emphasis was NOT on the ideal.. Rather to Start With Simple, Affordable, Replicable and Functional Technologies … and Move Up the Sanitation Ladder Emphasize Development Dignity …………. Not focus on HEALTH
  19. ... implementation of “At scale” hygiene and sanitation promotion has reached some 5.8 million people in Amhara Regional State and leveraged more than $3million from development partners and donors. An end-line survey conducted in June 2010 indicates that during the period 2008-2010 alone some 4 million people have achieved ODF status (with basic latrines) in Amhara Regional State. The challenge now is to improve the quality of these latrines to acceptable standards and introduce and promote social marketing in the process. Dilemma of “attribution ” of results - the fruit of relinquishing control Quality – in a push for coverage, quality lags behind. Whether it improves over time, or stalls, still unclear. Sustainability – we think the HIF and our institution-centered approach leads to sustainable programs, but we don’t yet have the clear proof In the measurements that we have engaged in, we have encountered the dilemma of being able to attribute changes to CLTBC HS – and this is a natural consequence of relinquishing control of the program through a wide network of partners. In our Ethiopia survey, however, we have been able to attribute certain results to specific program interventions. This is an exciting discovery, but it still does not mean we can attribute the results to HIP or to USAID funding. Coverage or access is emphasized in donor objectives and thus drives the program. We see the need to emphasize quality, especially in sanitation And finally, the question of sustainability. We believe that our approach is the right one for ensuring sustainability, but this is a young program and the changes we seek to foster take time If scale, full program, no controls? Determinants focus on individual behavior, what happens when dealing with community/collective behaviors? (fear, shame and disgust universal?) Individual OR collective/community/systems? What evidence do we develop when we have integrated (community and individual) approaches?
  20. ... implementation of “At scale” hygiene and sanitation promotion has reached some 5.8 million people in Amhara Regional State and leveraged more than $3million from development partners and donors. An end-line survey conducted in June 2010 indicates that during the period 2008-2010 alone some 4 million people have achieved ODF status (with basic latrines) in Amhara Regional State. The challenge now is to improve the quality of these latrines to acceptable standards and introduce and promote social marketing in the process. Dilemma of “attribution ” of results - the fruit of relinquishing control Quality – in a push for coverage, quality lags behind. Whether it improves over time, or stalls, still unclear. Sustainability – we think the HIF and our institution-centered approach leads to sustainable programs, but we don’t yet have the clear proof In the measurements that we have engaged in, we have encountered the dilemma of being able to attribute changes to CLTBC HS – and this is a natural consequence of relinquishing control of the program through a wide network of partners. In our Ethiopia survey, however, we have been able to attribute certain results to specific program interventions. This is an exciting discovery, but it still does not mean we can attribute the results to HIP or to USAID funding. Coverage or access is emphasized in donor objectives and thus drives the program. We see the need to emphasize quality, especially in sanitation And finally, the question of sustainability. We believe that our approach is the right one for ensuring sustainability, but this is a young program and the changes we seek to foster take time If scale, full program, no controls? Determinants focus on individual behavior, what happens when dealing with community/collective behaviors? (fear, shame and disgust universal?) Individual OR collective/community/systems? What evidence do we develop when we have integrated (community and individual) approaches?