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Want better performing teams? Review them as such. 
Businesses ultimately depend on the success of teams, but performance 
reviews focus on the strengths and weaknesses of individuals. How do 
you bridge the gap? 
Performance Reviews: 
Go Team or Go Home 
The whole picture 
Looking at individual contribution without team context can paint an incomplete picture: 
a person who doesn’t hit sales targets or have extensive product knowledge might 
actually be the facilitator who makes her whole team run smoothly. Ultimately it’s the 
team’s output, not the individual’s, that benefits the organization most. 
The team view 
It’s easy for us to draw comparisons when considering a team: he’s better at sticking 
to his budget, she comes up with the most creative ideas, he lands the biggest 
clients. But when it comes to performance reviews, they require us to look at people 
individually instead of as a team, which makes it harder to paint an accurate picture. 
Reviews that allow you to look at people as a group - to see them in their teams and 
evaluate how their individual contributions drive success for the entire team - can 
provide better insight into their true performance and impact on the organization.
Cornerstone OnDemand is a leader in cloud-based applications for talent management. Our solutions help organizations 
recruit, train, manage and connect their employees, empowering their people and increasing workforce productivity. 
To learn more, visit CornerstoneOnDemand.com. 
©2013 Cornerstone OnDemand, Inc. All Rights Reserved. csod-colorpaper-2013 
Peer feedback 
Which hurts more? Your manager telling you you’re a 2, or your team telling you 
you’ve let them down? Peer feedback should be included in reviews because it comes 
from the people you work closely with every day, not from a manager who might only 
interact with you once or twice outside of your annual performance review. 
Review team dynamics, get dynamic teams 
Teamwork is dynamic: brainstorming, creativity, innovation and collaboration, all of 
which can be greatly enhanced (or undermined) by the combination of people and 
personality types. Team-based reviews can help you make the most of those positive 
group dynamics: it’s easy to see which teams are working like a well-oiled machine, 
and which need a little extra support. We should really try to understand contribution 
to team dynamics as part of an individual’s review. 
Reviewing teams doesn’t need to be any more difficult 
than reviewing individuals 
• Use a review system that lets you compare people within teams. 
• Consider team dynamics as part of performance reviews. Measure 
interpersonal and cooperative competencies as well as team objectives. 
• Collect peer feedback. 360 degree programs are great, but even better: 
create an environment where people give and receive feedback frequently. 
• Manage teams as teams rather than as a bunch of individuals scrabbling for 
the same limited rewards, and enjoy the benefits: more open communication, 
better working relationships, higher trust levels, increased productivity, 
improved cohesion. 
See how Cornerstone OnDemand’s learning and performance systems enable managers to review teams 
for what they really are…teams. Visit us at CornerstoneOnDemand.com today to learn more and sign up 
for a demo.

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W corn24

  • 1. Want better performing teams? Review them as such. Businesses ultimately depend on the success of teams, but performance reviews focus on the strengths and weaknesses of individuals. How do you bridge the gap? Performance Reviews: Go Team or Go Home The whole picture Looking at individual contribution without team context can paint an incomplete picture: a person who doesn’t hit sales targets or have extensive product knowledge might actually be the facilitator who makes her whole team run smoothly. Ultimately it’s the team’s output, not the individual’s, that benefits the organization most. The team view It’s easy for us to draw comparisons when considering a team: he’s better at sticking to his budget, she comes up with the most creative ideas, he lands the biggest clients. But when it comes to performance reviews, they require us to look at people individually instead of as a team, which makes it harder to paint an accurate picture. Reviews that allow you to look at people as a group - to see them in their teams and evaluate how their individual contributions drive success for the entire team - can provide better insight into their true performance and impact on the organization.
  • 2. Cornerstone OnDemand is a leader in cloud-based applications for talent management. Our solutions help organizations recruit, train, manage and connect their employees, empowering their people and increasing workforce productivity. To learn more, visit CornerstoneOnDemand.com. ©2013 Cornerstone OnDemand, Inc. All Rights Reserved. csod-colorpaper-2013 Peer feedback Which hurts more? Your manager telling you you’re a 2, or your team telling you you’ve let them down? Peer feedback should be included in reviews because it comes from the people you work closely with every day, not from a manager who might only interact with you once or twice outside of your annual performance review. Review team dynamics, get dynamic teams Teamwork is dynamic: brainstorming, creativity, innovation and collaboration, all of which can be greatly enhanced (or undermined) by the combination of people and personality types. Team-based reviews can help you make the most of those positive group dynamics: it’s easy to see which teams are working like a well-oiled machine, and which need a little extra support. We should really try to understand contribution to team dynamics as part of an individual’s review. Reviewing teams doesn’t need to be any more difficult than reviewing individuals • Use a review system that lets you compare people within teams. • Consider team dynamics as part of performance reviews. Measure interpersonal and cooperative competencies as well as team objectives. • Collect peer feedback. 360 degree programs are great, but even better: create an environment where people give and receive feedback frequently. • Manage teams as teams rather than as a bunch of individuals scrabbling for the same limited rewards, and enjoy the benefits: more open communication, better working relationships, higher trust levels, increased productivity, improved cohesion. See how Cornerstone OnDemand’s learning and performance systems enable managers to review teams for what they really are…teams. Visit us at CornerstoneOnDemand.com today to learn more and sign up for a demo.