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2012 Brazil Digital Future in Focus
Key Insights from 2011 and What They Mean for the Coming Year




Alexander Banks                                        March 2012
Managing Director, Brazil
comScore is a Global Leader in Measuring the Rapidly Evolving
Digital World, Blanketing the Globe with a Local Presence

                                                  NASDAQ            SCOR
                                                  Clients           1860+ worldwide
                                                  Employees         900+
                                                  Headquarters      Reston, VA
                                                                    170+ countries under measurement;
                                                  Global Coverage
                                                                    44 markets reported

                                                  Local Presence    32 locations in 23 countries




                © comScore, Inc.   Proprietary.             2                                      V1011
comScore’s Innovative Approach Revolutionizes Measurement

     2 Million Person Panel                                     PERSON-Centric Panel with
     °
  360°View of Person Behavior                                   SITE-Census Measurement


                  Web Visiting
                   & Search
      Online       Behavior            Online
    & Offline                          Advertising
     Buying                            Exposure               PANEL                             CENSUS

                                       Advertising
 Transactions                          Effectiveness

  Media & Video                     Demographics,
   Consumption                      Lifestyles
                    PANEL
                                    & Attitudes
                                                              Unified Digital Measurement™ (UDM)
                 Mobile Internet
                Usage & Behavior                                     Patent-Pending Methodology

                                                                Adopted by 90% of Top U.S. Media Properties



                        © comScore, Inc.   Proprietary.   3                                                   V1011
Comprehensive Suite of Products, Services and Capabilities in Brazil

              Online Audience Measurement & Rankings
              Online Advertising Rankings, Competitive
                Placement & Digital Creatives
              Custom Market Research & Strategic Briefings
              Web Analytics
              Media Planning & Analysis
              Audience Delivery/Exposure Verification & GRPs
              Creative, Concept & Website Pre-testing
              Brand Tracking/Awareness Surveys
              E-commerce & Online Payments Share
              Social Media & Video Measurement
              Insights on Mobile & Connected Devices
              Mobile Carrier Network Optimization &
                Customer Analytics
              ISP Market Share & Speed-testing


                © comScore, Inc.   Proprietary.   4               V1011
THE GROWING AND SHIFTING DIGITAL LANDSCAPE
IN BRAZIL AND AROUND THE WORLD




         © comScore, Inc.   Proprietary.   5
The U.S. is No Longer the Center of the Online Universe

  U.S. Internet Population vs. Rest of the World                Distribution of Worldwide Internet Audience
                                                                                  Middle
                                                                                  East -
Rest of the
     World    34%                                                          Latin Africa,
                                                                          America, 8.8%
                                                                           9.0%
                                                                                                                 Asia
                                         87%                        North                                       Pacific,
                                                                   America,                                     41.3%
      U.S.                                                          14.6%
              66%                                                                         Asia Pacific


                                                                                       Europe,
                                         13%                                            26.4%

               1996                          2011


  In 1996, 2/3 of world’s Internet population was in the US, yet today Asia Pacific is the largest region
  with over 40% of online population.
  Many emerging regions likely to bypass old modes, skipping dial-up to go straight to broadband,
  making multimedia, video, and collaborative content immediately accessible.
  Early adoption of mobile web in addition to PC web will likely be popular in many of these high-
  growth areas.

                          © comScore, Inc.   Proprietary.   6     Source: comScore Media Metrix, Visitors Age 15+ Home/Work Location, Dec-2011
Latin America Saw the Strongest Growth of All Global Regions

Growth expected to continue as home broadband                                   Worldwide Online Population
penetration increases in Asia and Latin America                                         (Millions)
Growth in developing regions likely to also continue                                                  +9%
as people move from shared-access to home &
                                                                                                                           1,444
work use                                                                                 1,323
Growth slow in North America

European growth mostly driven by Russia
                                                                                     2010 Dec                          2011 Dec



        +11%                                            Dec-11         Dec-10
      595   534            +6%
                        381 361                                  +3%                    +16%                          +14%
                                                           210    203
                                                                                 129       112                 126        111

      Asia Pac            Europe                         North America       Latin America                    Middle east
                                                                                                                Africa


                      © comScore, Inc.   Proprietary.              7       Source: comScore Media Metrix, Visitors Age 15+ Home/Work Location, Dec-2011
Brazil Now Ranks as the 7th Largest Internet Audience (H&W, 15+)

                          Internet Users Age 15+ (MM)
                           Online from Work or Home

              China                                                                                                     331,477

       United States                                                          186,922

              Japan                                 73,450

  Russian Federation                            53,345

           Germany                             51,008

               India                         46,854          While US user growth has remained flat over
                                                             the past year, China, Russia, India and Brazil
              Brazil                         46,272           have experienced impressive growth rates
             France                         43,009             of 14%, 16%, 13% and 16%, respectively.

     United Kingdom                       37,504

        South Korea                    30,896




                  © comScore, Inc.   Proprietary.             8   Source: comScore Media Metrix, Visitors Age 15+ Home/Work, Dec-2011
Among 10 Largest Online Markets, Brazil Ranks 5th in Engagement

            Average Hours per Visitor among 10 Largest Online Markets

             United States                                                                                        40.9

           United Kingdom                                                                              35.6

              South Korea                                                                     31.1

                      France                                                          27.5

                        Brazil                                                      26.7

                 Germany                                                         25.2

        Russian Federation                                                      25.1

                        Japan                                           21.0

                        China                            14.1

                          India                        13.0




                 © comScore, Inc.   Proprietary.   9   Source: comScore Media Metrix, Visitors Age 15+ Home/Work, Dec-2011
Latin America’s Online Population Skews Young
  1 in 3 Online Users Under the Age of 25



                Age: 15-24            Age: 25-34             Age: 35-44              Age: 45-54                 Age: 55+




       World           25.9%                               26.0%                      21.9%                     14.4%             11.8%




Latin America                32.5%                                 28.3%                         20.3%                  11.7%          7.3%




Percent Composition of Total Internet Visitors


                         © comScore, Inc.   Proprietary.       10     Source: comScore Media Metrix, Visitors Age 15+ Home/Work, Dec-2011
Users in Venezuela, Colombia and Brazil Among the Region’s
Youngest Online Populations



 Argentina         29.4%                               26.2%                         18.4%                  13.6%              12.5%


     Brasil        28.2%                                 31.9%                                21.1%                  11.4%             7.4%


      Chile       27.1%                               26.2%                        21.0%                      15.2%              10.5%


 Colombia                  40.2%                                    25.6%                            20.0%                 10.2% 4.0%


    México                38.6%                                  24.2%                           20.2%                  11.5%          5.5%


      Perú         27.5%                                31.8%                                21.9%                    11.9%            7.0%


 Venezuela                     44.7%                                       26.7%                          15.8%              9.2% 3.6%


Puerto Rico        29.3%                               26.2%                           21.7%                     14.0%             8.8%




Percent Composition of Total Internet Visitors


                    © comScore, Inc.   Proprietary.       11     Source: comScore Media Metrix, Visitors Age 15+ Home/Work, Dec-2011
However, Brazil’s Online Population is “Less Young” Than in Past Years

  We are seeing a slight shift in the composition of the Brazilian online audience:
  proportionally more users in older age groups than previous years
  45+ was 18% in December 2011 compared to 26% for the Worldwide online audience

                    Percent Composition of Brazil Visitors Age 15+
                 Age: 15-24               Age: 25-34   Age: 35-44              Age: 45-54               Age: 55+



      Dec-2009              31%                             34%                            21%                9% 5%




      Dec-2010             29%                         34%                              21%                 11%        5%




      Dec-2011            28%                          32%                           21%                 11%         7%




                     © comScore, Inc.   Proprietary.   12     Source: comScore Media Metrix, Visitors Age 15+ Home/Work, Dec-2011
Regional Internet Population Distribution and Average Usage

BR Region: North
4.6% of Online Population
                                                                                   BR Region: Northeast
Average 25.1 Hours Online
                                                                                   13.0% of Online Population
       BR Region: North                                                            Average 25.6 Hours Online
       2% of Online Population
       Average 22.3 hours online
                                                                                              BR Region: Northeast
                                                                                              11% of Online Population
                                                                                              Average 26.3 hours online

BR Region: Center-west
8.4% of Online Population                                                                     BR Region: Southeast
Average 24.9 Hours Region: Center-west
                BR Online                                                                     55.0% of Online Population
                   6% of Online Population                                                    Average 23.5 Hours Online
                   Average 23.9 hours online
                                                                                BR Region: Southeast
          BR Region: South                                                      68% of Online Population
          18.9% of Online Population
               BR Region: South
                                                                                Average 23.7 hours online
          Average 26.8 Hours Online
               13% of Online Population
               Average 25.9 hours online

                          © comScore, Inc.   Proprietary.   13   Source: comScore Media Metrix, Brazil Visitors Age 6+ Home/Work Location, Dec-2011
Compared to Worldwide and US Users, Brazilians Display a Strong
Propensity for Search, e-mail, IM, Coupons and Job Search
                        Selected Categories by % Reach of Visitors


                                         99.9%
          Portals                       93.7%                                                                              93.2%
                                         99.3%          Business/Finance                                 56.4%
                                                                                                         55.8%
                                        94.2%
                                                                                                                       83.6%
Search/Navigation                      89.4%
                                                              General News                               55.6%
                                          99.1%
                                                                                                                  74.4%

                                     97.8%                                                                        74.3%
   Entertainment                   88.6%
                                                                        Sports                    41.1%
                                     97.5%                                                                       71.2%

                                      99.6%                                                                60.0%
Social Networking                82.3%                                   Travel                36.0%
                                     97.5%                                                    33.4%

                                   94.2%                                                18.8%
           Retail            73.1%                     Instant Messengers                  29.8%
                                 87.7%                                                                           70.7%

                               82.4%                                                     23.4%
           e-mail         63.7%                                    Coupons              16.0%
                                84.6%                                                      29.6%

                           70.7%                                                        10.1%
           Blogs        58.9%                                   Job Search              2.8%
                                        95.9%                                           11.5%



                    © comScore, Inc.    Proprietary.     14     Source: comScore Media Metrix, Visitors Age 15+ Home/Work Location, Dec-2011
In the US, Social Networking Nearly Eclipsed Portals as the Most-
Engaging Web Activity in 2011…Surpassing them in January 2012


   70%

   60%                                                                     News/Info -0.3 pts

   50%                                                                     Email -1.7 pts


   40%                                                                     Entertainment +0.4 pts

   30%
                                                                            Social Networking +2.2 pts.
   20%

   10%
                                                                             Portals -3.6 pts.

    0%
    Dec-2010                                                                                                   Dec-2011

Share of Time Spent Among Top Web Categories


                  © comScore, Inc.   Proprietary.   15   Source: comScore Media Metrix, Visitors Age 15+ Home/Work Location, Dec-2011
But in Brazil, Portals Still Claim a Strong Hold on the Market by Share
of Online Minutes, Although Social Networking is Growing Rapidly

                                          Share of Time Spent in Brazil
                                                   Portals        Social Networking
     50%

     45%
               40.0%
     40%                                                                                                                 39.2%
     35%
     30%
     25%
                                                                                                                         23.0%
     20%
     15%
               16.7%
     10%
      5%

      0%
           Dec-2010                                                                                           Dec-2011



                       © comScore, Inc.   Proprietary.       16       Source: comScore Media Metrix, Brazil Visitors Age 6+ Home/Work Location
SOCIAL MEDIA IS REDEFINING COMMUNICATION IN
THE DIGITAL AND PHYSICAL WORLDS




         © comScore, Inc.   Proprietary.   17
The Rise of Social Networking Globally

                         Worldwide Total Unique Visitors (MM)
  1,600
                                                                                                          +88%
  1,400                                                                                                    Total Internet
  1,200
                                                                                                          +174%
  1,000                                                                                                    Social
                                                                                                           Networking
   800

   600

   400

   200

     0
          2007   2008                          2009        2010                  2011

                                                                             Source: comScore Media Metrix, March 2007 - October 2011
                 © comScore, Inc.   Proprietary.      18          Source: comScore Media Metrix, Visitors Age 15+ Home/Work Location
Brazilian Social Networkers Age 15-24 Average the Most Time,
Users Age 55+ Show Greatest Increase in Hours Spent Networking

                     Average Hours Spent Social Networking by Age Segment
                                                        Dec-10       Dec-11

                               8.5



             6.2                                                                                                                       6.0
                      5.8                                     5.6                                           5.4
                                                                                  5.1

       3.9
                                                                          3.6                       3.4
                                                        3.4
                                                                                                                               2.9




    Total Audience   Age: 15-24                     Age: 25-34           Age: 35-44               Age: 45-54                  Age: 55+


                                                                         Source: comScore Media Metrix, Visitors Age 15+ Home/Work Location,
                      © comScore, Inc.   Proprietary.               19   Dec-2011 vs. Dec-2010
Facebook Unseating Local Social Networks Across the Globe


Jan-2010    Apr-2010         Jul-2010               Oct-2010       Jan-2011     Apr-2011        Jul-2011         Oct-2011          Jan-2012
                                                                                                        Facebook
                                                                                                        overtakes Orkut
                                                                                                        in Brazil
                                                                                                                                    805.6
       Facebook                     Facebook
       overtakes                    overtakes StudiVZ
       Windows Live                 Sites in Germany
       Profile in Portugal



                                                                                                                          Facebook
    471.4                                                                                        Facebook
                                                                                                 overtakes Hyves
                                                                                                                          overtakes
                                                                                                                          ZING Me in
                                                                     Facebook overtakes          in the
                                                                                                                          Vietnam
                                                                     Yahoo! Wretch in            Netherlands
                                                                     Taiwan
                                              Facebook
                                              overtakes
                                              Orkut in India
             Facebook
             overtakes
             Windows Live
             Profile in Mexico

                                                                                    Facebook’s Ascent in Recent Years
                                                                                    Total Unique Visitors (MM)


                                                                                      Source: comScore Media Metrix, January 2010 - December 2011
                                 © comScore, Inc.   Proprietary.      20
Brazil Among the Fastest-Growing Markets for Facebook (15+, H&W)




                                                      Source: comScore Media Metrix, Visitors Age 15+ Home/Work Location,
               © comScore, Inc.   Proprietary.   21   Dec-2011 vs. Dec-2010
Facebook Surpassed Orkut’s Nation-wide Audience in Dec 2011

                               Visitors (000) to Facebook and Orkut in Brazil

                                                      Facebook                Orkut
    40,000
                                                                                                                     +192%
    35,000
                                                                                                                          +5%
    30,000

    25,000

    20,000

    15,000

    10,000

     5,000

        0
         Dec-2010                                                                                               Dec-2011


                                                                 Source: comScore Media Metrix, Brazil Visitors Age 6+ Home/Work,
                    © comScore, Inc.   Proprietary.        22    Dec 2010 to Dec 2011
But the Change in Average Time Spent is Dramatic

                 Average Minutes per Visitor in Brazil
                                    Facebook.com          Orkut
300
                                                                                             +667%
250


200
                                                                                             -33%
150

                                                                     In Dec. 2011, Brazil visitors to
100
                                                                    Facebook averaged 4.8 hours on
                                                                          the site compared to
 50                                                                 6.3 hours for the global average.

  0
      Dec-2010                                                                      Dec-2011


                                                        Source: comScore Media Metrix, Brazil Visitors Age 6+ Home/Work,
                 © comScore, Inc.   Proprietary.   23   Dec 2010 to Dec 2011
Facebook Leads, but Tumblr & LinkedIn Also See Growth (6+, H&W)

               Top Selected Social Networking Sites in Brazil                                                     % Change
                       Unique Visitors (000) Age 6+                                                                vs. YA
                                Dec-2011
                                                                                                                     +192%
        Facebook.com                                                                               36,098
                                                                                                                      +5%
                Orkut                                                                           34,419
                                                                                                                     +13%
  Windows Live Profile                                 13,301
                                                                                                                     +40%
           Twitter.com                                12,499
                                                                                                                       N/A
          Google Plus                   4,300

          Tumblr.com                                                                                                 +206%
                                        4,029

         LinkedIn.com                  3,182                                                                         +79%

           Badoo.com               2,953                                                                               -5%

       Formspring.me             2,020                                                                                -58%

        Slideshare.net          1,698                                                                                +65%



                                                                Source: comScore Media Metrix, Brazil Visitors Age 6+ Home/Work,
                    © comScore, Inc.   Proprietary.      24     Dec 2011 vs. Dec 2010
Google Plus Reached 88.6 Million Global Visitors in December, Brazil
Ranked as the 4th Largest Market for the Site


                                                   Unique Visitors (000) Age 15+
                                                            Dec-2011

          United States                                                                                       20,184

                   India                                       6,473

                France                                 4,188

                 Brazil                                4,187

                 Japan                                3,760

        United Kingdom                               3,511

              Germany                                3,507

               Canada                               3,292

                Turkey                             2,457


                                                                   Source: comScore Media Metrix, Visitors Age 6+ Home/Work, Dec 2011
                 © comScore, Inc.   Proprietary.              25
Social Networking is Not the Only Social Activity on the Rise,
The Blog Category Gained 17% in Visitation Worldwide in 2011


                  Visitors (000) to Blog Category Worldwide
900,000



850,000



800,000



750,000



700,000



650,000
   Dec-2010                                                                                               Dec-2011


                                                       Source: comScore Media Metrix, Brazil Visitors Age 6+ Home/Work,
                © comScore, Inc.   Proprietary.   26   Dec 2010 to Dec 2011
Brazil Actually Leads the World in Blog Category Reach at 96%,
Blog Category Audience in Brazil Grew 44% in the Past Year

    Top 10 Global Markets for Blogs by Percent Reach of Unique Visitors
                                 Dec-2011

 95.9%
          91.8%   89.2%            88.6%
                                                       84.3%          82.9%        82.8%          82.1%          81.0%           79.3%




 Brazil   South   Turkey               Peru           Portugal        Chile     Argentina Japan                  Taiwan          Spain
          Korea



                                                                        Source: comScore Media Metrix, Brazil Visitors Age 6+ Home/Work, Dec 2011
                    © comScore, Inc.   Proprietary.              27
ENTERTAINMENT CONTENT AND ONLINE VIDEO
ATTRACTING GROWING AUDIENCE




        © comScore, Inc.   Proprietary.   28
Entertainment Category Attracts Growing Online Audience in Brazil


      Percent Reach of Entertainment
                Category                                                        Rise in Entertainment Category
       World                 88.6%                                                 Visitation (000) in Brazil
                                                                       52,000
Latin America                                             96.7%                                                                      +12%
                                                                       50,000
   Argentina                                               97.6%

       Brazil                                              97.5%       48,000

        Peru                                              96.9%        46,000
        Chile                                            96.3%
                                                                       44,000
      Mexico                                             96.3%
                                                                       42,000
    Colombia                                           94.5%

   Venezuela                                     93.7%                 40,000
                                                                            Dec-2010                                                 Dec-2011
 Puerto Rico                        90.7%




                     © comScore, Inc.   Proprietary.              29    Source: comScore Media Metrix, Visitors Age 15+ Home/Work,
Online Video Consumption in Brazil


  42.9       MM Unique                             Viewers/Streamers

    83       %        Percent of 6+ Internet Audience

    29       %        Percent of Total Population

    4.7        B      Total Videos

  27.2      BB        Total Hours of Video

   109                Videos per Viewer

  10.6                Hours per Viewer
                 © comScore, Inc.   Proprietary.       30   Source: comScore Video Metrix, Brazil Viewers Age 6+ Home/Work, Dec-2011
More than 4.7 Billion Videos Viewed in Brazil, +74% in Past Year,
Fueled by 19% Growth in Viewers & 46% Growth in Videos per Viewer


                            Online Videos Viewed in Brazil (000)

 6,000,000


 5,000,000


 4,000,000


 3,000,000
                                                                              Videos Viewed
 2,000,000                                                                    Grows +74% in
                                                                                 Past Year
 1,000,000


        0
       Dec-2010                                                                                               Dec-2011



                  © comScore, Inc.   Proprietary.   31   Source: comScore Video Metrix, Brazil Viewers Age 6+ Home/Work, Dec-2010 to Dec-2011
Top Video Properties in Brazil
Google Sites Leads Fueled by YouTube Viewing


    Top Video Properties by Viewers                                       Top Video Properties by Share of
                 (000)                                                            Videos Viewed


  Google Sites                                          42,062          Google Sites                                                      67.4%

         VEVO                 18,114                                               VEVO              5.7%

Viacom Digital      8,366                                                          Globo           1.4%
         Globo      8,008                                             Viacom Digital               1.2%
Microsoft Sites     7,227                                             Microsoft Sites              1.1%
          UOL      4,823                                                    POP Sites              0.8%
Facebook.com      3,448                                               Livestrea.com                0.7%
   Videolog.tv    2,823
                                                                       Videobb.com                0.6%




                      © comScore, Inc.   Proprietary.            32     Source: comScore Video Metrix, Brazil Viewers Age 6+ Home/Work, Dec-2011
Facebook Becoming Key Video Viewing Property for Brazilians,
Room for Growth in 2012 and Beyond


    Facebook Videos (000) Viewed                                   Facebook Video Viewer Reach
                  Oct-2011                                                                  Oct-2011

                                                                         27.2%
     348,314                                                                                  26.1%




                                                                                                                   11.8%


                 66,310
                                       17,517

               Videos (000)                                                         % Reach Web Pop




                    © comScore, Inc.   Proprietary.   33   Source: comScore Video Metrix, Viewers Home/Work, Oct-2011
Gender Difference is Wider When it Comes to Video Consumption

 In all age segments, males consume more online videos on average than
 their female counterparts
                                       Average Videos per Viewer
                                            Brazil, Dec-2011
                Males: 15-24                                                             156
              Females: 15-24                                         102
                Males: 25-34                                                     135
              Females: 25-34                                    90
                Males: 35-44                                               121
              Females: 35-44                                    91
                Males: 45-54                                           110
              Females: 45-54                               77
                   Males: 55+                                              119
                Females: 55+                                    90



                © comScore, Inc.   Proprietary.   34   Source: comScore Video Metrix, Brazil Viewers Age 6+ Home/Work, Dec-2011
SHOPPING AND PURCHASING ONLINE CONTINUES
TO GROW DURING 2011




        © comScore, Inc.   Proprietary.   35
Online Retail Ramps Up in Brazil, Peaking During Holiday Season


     Percent Reach of Retail Category
                                                                               Rise in Retail Audience (000)
       World                                           73.1%                             in Brazil
                                                                      50,000
Latin America                                          72.8%

       Brazil                                                 87.7% 45,000                                                                     +35%

   Argentina                                           74.1%          40,000

        Chile                                         69.6%
                                                                      35,000
        Peru                                     67.0%
                                                                      30,000
 Puerto Rico                                    65.5%

      Mexico                                    65.3%                 25,000
                                                                           Dec-2010                                                          Dec-2011
   Venezuela                                  63.1%

    Colombia                             57.1%



                    © comScore, Inc.   Proprietary.              36     Source: comScore Media Metrix, Visitors Age 15+ Home/Work Location, Dec-2011
Retail Shows Strong Reach in Brazil, but Below Average Engagement
  Compared to Other Markets


    Percent Reach of Retail Category                                      Retail Average Minutes per Visitor
           Dec-2011, Age 15+                                                      Dec-2011, Age 15+
                                                                                                                    133.2
            94.2%        93.5%
                                                       87.7%                                 115.6

 73.1%

                                                                       71.3



                                                                                                                                            32.5




Worldwide    U.S.           UK                         Brazil        Worldwide               U.S.                     UK                   Brazil




                     © comScore, Inc.   Proprietary.            37     Source: comScore Media Metrix, Visitors Age 15+ Home/Work Location, Dec-2011
Searches in Brazil Peak in October and November Fueled by the
Holiday Shopping Season

                        6.9 Billion Searches Performed in Brazil in Dec-2011,
                                          +37% vs. Year Ago
                    8,000



                    7,000
    Searches (MM)




                    6,000
                                                                                                      Searches per Searcher:
                                                                                                       +17% to 155 searches
                                                                                                           in Dec. 2011
                    5,000



                    4,000



                    3,000
                         Dec-2010                                                                                  Dec-2011



                               © comScore, Inc.   Proprietary.   38   Source: comScore qSearch, Brazil Visitors Age 6+ Home/Work, Dec-2011
Google Sites Accounts for 9 of every 10 Searches in Brazil,
MercadoLibre in 2nd Place Accounting for 2% of Searches


             Top Search Properties in Brazil by Share of
                       Searches in Dec-2011
                           1.3% 1.2% 1.2%
                       2.0%
                                   3.6%


                                                                                          Google Sites
                                                                                          MercadoLibre
                                                                                          Terra - Telefonica
                                                                                          Microsoft Sites
                                                                                          Facebook.com
                                                                                          All Other
                                                  90.7%




                © comScore, Inc.   Proprietary.     39   Source: comScore qSearch, Brazil Visitors Age 6+ Home/Work, Dec-2011
DIGITAL ADVERTISING ENTERS ERA OF
INCREASED ACCOUNTABILITY AS BRAND
DOLLARS CONTINUE TO SHIFT ONLINE




        © comScore, Inc.   Proprietary.   40
In December 2011, 62.9 Billion Display Ad Impressions Were
Delivered Online in Brazil, Reaching 50.8 Million Internet Users

                       Top 10 Online Display Advertisers in Brazil
                               by Share of Display Ads
                                                       Dec-2011
                    Netshoes.com.br                                                                              2,462,945

                          Dafiti.com.br                                              1,514,762

                    Telefonica Group                               895,231

               Microsoft Corporation                             845,326

          Itaú Unibanco Holding S.A.                         574,311

      NetMovies Entretenimento S.A.                         537,591

  Hotel Urbano Serviços Digitais S.A.                       518,416

                                  B2W Inc.                  498,012

                                  OLX Inc.               484,853

                             Netflix, Inc.               484,138



                     © comScore, Inc.   Proprietary.   41      Source: comScore Ad Metrix, Brazil Visitors Age 6+ Home/Work Location, Dec-2011
Facebook Delivers Nearly 1 of Every 5 Display Ads in Brazil

    Top 10 Online Display Ad Publishers in Brazil
              by Share of Display Ads                                                          In the U.S. Facebook
                     Dec-2011                                                                  Delivered 1 in Every 4
   Facebook.com                                                  17.4%                          Display Ads in 2011

            Globo                                          14.1%

              UOL                                        12.2%

 Terra - Telefonica                                     11.4%

     Google Sites                                10.3%
                                                27.9%                                                                           27.9%
   Microsoft Sites                                  10.2%
                                                                                               All
                                                                                              Other,
          iG Sites              4.3%                                                          72.1%

     Yahoo! Sites     1.1%

           Record     0.5%

      Grupo Abril     0.4%



                      © comScore, Inc.   Proprietary.            42      Source: comScore Ad Metrix, Brazil Visitors Age 6+ Home/Work Location, Dec-2011
Arguably the Most Important Digital Advertising Initiative To Date:
“Making Measurement Make Sense” (3MS) Mission




 Reduce costs of doing business due to complexity of digital

 advertising ecosystem

 ‘Single Tag’ solution to reduce complexity

  Improve reporting of ad exposure

  Bolster confidence that ads delivered are actually visible




                 © comScore, Inc.   Proprietary.   43
Validated impressions and
 Validated R/F
 Audience demographics
 Audience behavioral segments
 In-flight campaign alerts
 In-flight brand safety enforcement

Together, these insights enable more accurate ROI measurement

            © comScore, Inc.   Proprietary.   44
vGRP US Charter Study (for more visit comscore.com/vGRP)


18 campaigns
2 billion impressions
400k sites



                                                                 Allstate



http://www.comscore.com/Press_Events/Press_Releases/2012/1/comScore_Introduc
es_Validated_Campaign_Essentials

                  © comScore, Inc.   Proprietary.   45
OTHER ACTIVITIES ON THE RISE IN BRAZIL




         © comScore, Inc.   Proprietary.   46
News/Information Visitation on the Rise, Gains 39% in Past Year

 Average visitor spends 33 minutes consuming News/Information during the
 month, consuming an average of 37 pages of content (Dec-2011)
 Globo Noticias, UOL Noticias-Folha, Terra News, Yahoo! News and Estadao
 Rank as Top News Destinations

                         News/Information Visitor (000) Growth
            50,000
                                                                                                +39%
            45,000


            40,000


            35,000


            30,000


            25,000
                 Dec-2010                                                               Dec-2011

                 © comScore, Inc.   Proprietary.   47   Source: comScore Media Metrix, Brazil Visitors Age 6+ Home/Work Location, Dec-2011
Bahia and Paraná Online Users Over Index for News/Information
Visitation and Page Views

              News/Info Category Index Across States
                 Composition Index PV                      Composition Index UV



  Distrito Federal
                                                                                                                Distrito Federal Online
            Bahia                                                                                                 Users Average the
                                                                                                                     Most Time on
   Santa Catarina                                                                                                 News/Info sites at
Rio Grande do Sul
                                                                                                                     40.2 Minutes
                                                                                                                      in Dec-2011
          Paraná

    Minas Gerais

   Rio de Janeiro

       São Paulo

                     0                          50                      100                         150




                         © comScore, Inc.   Proprietary.           48         Source: comScore Media Metrix, Brazil Visitors Age 6+ Home/Work Location, Dec-2011
Brazilians Increasingly Going Online to Make Travel Arrangements

 Top-gaining travel categories in 2011 included: Hotels/Resorts (+57%),
 Online Travel Agents (+52%) and Travel Information (+36%)
 Travel Site Visitation Peaks in October, November and December
 Top Travel Sites: Viajanet, Decolar, Hotelurbano & TAM Linhas Aereas

                                       Travel Visitor (000) Growth
           17,000
                                                                                        +42%
           15,000

           13,000

           11,000

            9,000

            7,000
                Dec-2010                                                      Dec-2011

                    © comScore, Inc.   Proprietary.   49   Source: comScore Media Metrix, Brazil Visitors Age 6+ Home/Work Location, Dec-2011
Banking Visitation Grows 19% in 2011
Nearly 1 in 3 Online Brazilians Now Bank Online

 Top Banking Sites: Caixa, Itau, Bradesco, Banco do Brasil & Santander
 More than one-third of the banking audience is age 25-34, but the fastest
 growing audience in 2011 was the 45+ segment
 Men account for 56% of time spent in Banking category, and SP+RJ account
 for more than 50% (compared to 44% of total time spent online overall)

           18,000            Banking Visitor (000) Growth
                                                                                            +19%
           16,000


           14,000


           12,000


           10,000
                Dec-2010                                                            Dec-2011


                    © comScore, Inc.   Proprietary.   50   Source: comScore Media Metrix, Brazil Visitors Age 6+ Home/Work Location, Dec-2011
SMARTPHONES AND TABLETS FUEL THE RISE OF
THE DIGITAL OMNIVORE




        © comScore, Inc.   Proprietary.   51
Mobile & Tablet Devices Shifting How Users Connect Across the Globe


                  Non-Computer Traffic for Selected Markets

                                              Mobile       Tablet      Other

             Singapore                                                                                          11.5%
                      UK                                                                            9.5%
                    U.S.                                                                 8.2%
              Australia                                                               7.7%
                Japan                                                             7.1%
               Canada                                                        6.5%
                 Spain                                              5.2%
                  India                                             5.1%
                France                                   2.8%
                 Brazil                           1.5%




                © comScore, Inc.   Proprietary.             52   Source: comScore Device Essentials, Dec-2011
Tablets Account for >42% of Non-Computer Web Traffic in Brazil

                                Share of Non-computer Internet Traffic

                                                         Mobile    Tablet       Other


     5.3%       2.8%                  4.3%                  6.4%                             8.6%                           7.3%
                                                                         13.1%                                   17.1%
                                    16.7%
     22.2%
               42.2%                                                                        25.9%                          32.3%
                                                           41.6%        27.6%
                                                                                                                34.1%




                                    79.0%
     72.5%
                                                                                            65.5%                          60.4%
               54.9%                                                    59.3%
                                                           52.0%                                                48.8%




   Argentina   Brazil               Chile                Colombia       Mexico              Peru               Puerto    Venezuela
                                                                                                                Rico



                       © comScore, Inc.   Proprietary.             53   Source: comScore Device Essentials, Dec-2011
iOS Leads Among Operating Systems on Non-computer Devices in
Brazil – Particularly on Tablets, with 91% of Tablet Page Views


            Brazil Device Share of Non-Computer Traffic, Dec-2011
                                                         Other,
                                                         2.8%



                                                                                                                 9.3%
             26.3%
  Other                                                                     Tablet,
              7.3%                                                          42.2%                                       RIM
  Symbian                                                                                                       90.6%
             31.4%                                                                                                      Android
  Android                                           Mobile,
                                                    54.9%                                                               iOS
  iOS        35.0%




             Mobile                                                                                            Tablet




                      © comScore, Inc.   Proprietary.             54   Source: comScore Device Essentials, Dec-2011
Understanding How People Use Multiple Devices to Consume Content
Throughout the Day is Quickly Gaining Importance in Digital Strategies




                  © comScore, Inc.   Proprietary.   55
CONCLUSIONS




        © comScore, Inc.   Proprietary.   56
Stories that Will Shape Digital in Brazil during 2012

1   GROWTH UNDENIABLE
    Brazil is one of the fastest growing online audiences with more and more people coming
    online and the audience already showing very high levels of engagement. With the
    adoption of new technology and impressive use of social media, the market continues to
    represent a terrific opportunity for advertisers and agencies looking to reach and engage
    consumers across all kinds of socio-economic segments.


2   MATURING MARKET
    With News/Information content already heavily used across the country, and categories
    like Travel, Banking and Retail showing strong growth, the future is bright for companies to
    leverage the digital platform more and more during 2012.


3   2012 SUMMER OLYMPICS
    With Entertainment, Online Video and Social Media all boasting very high reach in Brazil,
    events like the 2012 Summer Olympics could see a tremendous online audience and
    represent significant opportunities for both marketers and portals.


4   ONLINE ADVERTISING
    Already boasting significant reach and engagement, the online advertising industry in
    Brazil continues to mature with large advertisers investing more and requiring better
    performance metrics in return.


                    © comScore, Inc.   Proprietary.   57

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  • 1. 2012 Brazil Digital Future in Focus Key Insights from 2011 and What They Mean for the Coming Year Alexander Banks March 2012 Managing Director, Brazil
  • 2. comScore is a Global Leader in Measuring the Rapidly Evolving Digital World, Blanketing the Globe with a Local Presence NASDAQ SCOR Clients 1860+ worldwide Employees 900+ Headquarters Reston, VA 170+ countries under measurement; Global Coverage 44 markets reported Local Presence 32 locations in 23 countries © comScore, Inc. Proprietary. 2 V1011
  • 3. comScore’s Innovative Approach Revolutionizes Measurement 2 Million Person Panel PERSON-Centric Panel with ° 360°View of Person Behavior SITE-Census Measurement Web Visiting & Search Online Behavior Online & Offline Advertising Buying Exposure PANEL CENSUS Advertising Transactions Effectiveness Media & Video Demographics, Consumption Lifestyles PANEL & Attitudes Unified Digital Measurement™ (UDM) Mobile Internet Usage & Behavior Patent-Pending Methodology Adopted by 90% of Top U.S. Media Properties © comScore, Inc. Proprietary. 3 V1011
  • 4. Comprehensive Suite of Products, Services and Capabilities in Brazil Online Audience Measurement & Rankings Online Advertising Rankings, Competitive Placement & Digital Creatives Custom Market Research & Strategic Briefings Web Analytics Media Planning & Analysis Audience Delivery/Exposure Verification & GRPs Creative, Concept & Website Pre-testing Brand Tracking/Awareness Surveys E-commerce & Online Payments Share Social Media & Video Measurement Insights on Mobile & Connected Devices Mobile Carrier Network Optimization & Customer Analytics ISP Market Share & Speed-testing © comScore, Inc. Proprietary. 4 V1011
  • 5. THE GROWING AND SHIFTING DIGITAL LANDSCAPE IN BRAZIL AND AROUND THE WORLD © comScore, Inc. Proprietary. 5
  • 6. The U.S. is No Longer the Center of the Online Universe U.S. Internet Population vs. Rest of the World Distribution of Worldwide Internet Audience Middle East - Rest of the World 34% Latin Africa, America, 8.8% 9.0% Asia 87% North Pacific, America, 41.3% U.S. 14.6% 66% Asia Pacific Europe, 13% 26.4% 1996 2011 In 1996, 2/3 of world’s Internet population was in the US, yet today Asia Pacific is the largest region with over 40% of online population. Many emerging regions likely to bypass old modes, skipping dial-up to go straight to broadband, making multimedia, video, and collaborative content immediately accessible. Early adoption of mobile web in addition to PC web will likely be popular in many of these high- growth areas. © comScore, Inc. Proprietary. 6 Source: comScore Media Metrix, Visitors Age 15+ Home/Work Location, Dec-2011
  • 7. Latin America Saw the Strongest Growth of All Global Regions Growth expected to continue as home broadband Worldwide Online Population penetration increases in Asia and Latin America (Millions) Growth in developing regions likely to also continue +9% as people move from shared-access to home & 1,444 work use 1,323 Growth slow in North America European growth mostly driven by Russia 2010 Dec 2011 Dec +11% Dec-11 Dec-10 595 534 +6% 381 361 +3% +16% +14% 210 203 129 112 126 111 Asia Pac Europe North America Latin America Middle east Africa © comScore, Inc. Proprietary. 7 Source: comScore Media Metrix, Visitors Age 15+ Home/Work Location, Dec-2011
  • 8. Brazil Now Ranks as the 7th Largest Internet Audience (H&W, 15+) Internet Users Age 15+ (MM) Online from Work or Home China 331,477 United States 186,922 Japan 73,450 Russian Federation 53,345 Germany 51,008 India 46,854 While US user growth has remained flat over the past year, China, Russia, India and Brazil Brazil 46,272 have experienced impressive growth rates France 43,009 of 14%, 16%, 13% and 16%, respectively. United Kingdom 37,504 South Korea 30,896 © comScore, Inc. Proprietary. 8 Source: comScore Media Metrix, Visitors Age 15+ Home/Work, Dec-2011
  • 9. Among 10 Largest Online Markets, Brazil Ranks 5th in Engagement Average Hours per Visitor among 10 Largest Online Markets United States 40.9 United Kingdom 35.6 South Korea 31.1 France 27.5 Brazil 26.7 Germany 25.2 Russian Federation 25.1 Japan 21.0 China 14.1 India 13.0 © comScore, Inc. Proprietary. 9 Source: comScore Media Metrix, Visitors Age 15+ Home/Work, Dec-2011
  • 10. Latin America’s Online Population Skews Young 1 in 3 Online Users Under the Age of 25 Age: 15-24 Age: 25-34 Age: 35-44 Age: 45-54 Age: 55+ World 25.9% 26.0% 21.9% 14.4% 11.8% Latin America 32.5% 28.3% 20.3% 11.7% 7.3% Percent Composition of Total Internet Visitors © comScore, Inc. Proprietary. 10 Source: comScore Media Metrix, Visitors Age 15+ Home/Work, Dec-2011
  • 11. Users in Venezuela, Colombia and Brazil Among the Region’s Youngest Online Populations Argentina 29.4% 26.2% 18.4% 13.6% 12.5% Brasil 28.2% 31.9% 21.1% 11.4% 7.4% Chile 27.1% 26.2% 21.0% 15.2% 10.5% Colombia 40.2% 25.6% 20.0% 10.2% 4.0% México 38.6% 24.2% 20.2% 11.5% 5.5% Perú 27.5% 31.8% 21.9% 11.9% 7.0% Venezuela 44.7% 26.7% 15.8% 9.2% 3.6% Puerto Rico 29.3% 26.2% 21.7% 14.0% 8.8% Percent Composition of Total Internet Visitors © comScore, Inc. Proprietary. 11 Source: comScore Media Metrix, Visitors Age 15+ Home/Work, Dec-2011
  • 12. However, Brazil’s Online Population is “Less Young” Than in Past Years We are seeing a slight shift in the composition of the Brazilian online audience: proportionally more users in older age groups than previous years 45+ was 18% in December 2011 compared to 26% for the Worldwide online audience Percent Composition of Brazil Visitors Age 15+ Age: 15-24 Age: 25-34 Age: 35-44 Age: 45-54 Age: 55+ Dec-2009 31% 34% 21% 9% 5% Dec-2010 29% 34% 21% 11% 5% Dec-2011 28% 32% 21% 11% 7% © comScore, Inc. Proprietary. 12 Source: comScore Media Metrix, Visitors Age 15+ Home/Work, Dec-2011
  • 13. Regional Internet Population Distribution and Average Usage BR Region: North 4.6% of Online Population BR Region: Northeast Average 25.1 Hours Online 13.0% of Online Population BR Region: North Average 25.6 Hours Online 2% of Online Population Average 22.3 hours online BR Region: Northeast 11% of Online Population Average 26.3 hours online BR Region: Center-west 8.4% of Online Population BR Region: Southeast Average 24.9 Hours Region: Center-west BR Online 55.0% of Online Population 6% of Online Population Average 23.5 Hours Online Average 23.9 hours online BR Region: Southeast BR Region: South 68% of Online Population 18.9% of Online Population BR Region: South Average 23.7 hours online Average 26.8 Hours Online 13% of Online Population Average 25.9 hours online © comScore, Inc. Proprietary. 13 Source: comScore Media Metrix, Brazil Visitors Age 6+ Home/Work Location, Dec-2011
  • 14. Compared to Worldwide and US Users, Brazilians Display a Strong Propensity for Search, e-mail, IM, Coupons and Job Search Selected Categories by % Reach of Visitors 99.9% Portals 93.7% 93.2% 99.3% Business/Finance 56.4% 55.8% 94.2% 83.6% Search/Navigation 89.4% General News 55.6% 99.1% 74.4% 97.8% 74.3% Entertainment 88.6% Sports 41.1% 97.5% 71.2% 99.6% 60.0% Social Networking 82.3% Travel 36.0% 97.5% 33.4% 94.2% 18.8% Retail 73.1% Instant Messengers 29.8% 87.7% 70.7% 82.4% 23.4% e-mail 63.7% Coupons 16.0% 84.6% 29.6% 70.7% 10.1% Blogs 58.9% Job Search 2.8% 95.9% 11.5% © comScore, Inc. Proprietary. 14 Source: comScore Media Metrix, Visitors Age 15+ Home/Work Location, Dec-2011
  • 15. In the US, Social Networking Nearly Eclipsed Portals as the Most- Engaging Web Activity in 2011…Surpassing them in January 2012 70% 60% News/Info -0.3 pts 50% Email -1.7 pts 40% Entertainment +0.4 pts 30% Social Networking +2.2 pts. 20% 10% Portals -3.6 pts. 0% Dec-2010 Dec-2011 Share of Time Spent Among Top Web Categories © comScore, Inc. Proprietary. 15 Source: comScore Media Metrix, Visitors Age 15+ Home/Work Location, Dec-2011
  • 16. But in Brazil, Portals Still Claim a Strong Hold on the Market by Share of Online Minutes, Although Social Networking is Growing Rapidly Share of Time Spent in Brazil Portals Social Networking 50% 45% 40.0% 40% 39.2% 35% 30% 25% 23.0% 20% 15% 16.7% 10% 5% 0% Dec-2010 Dec-2011 © comScore, Inc. Proprietary. 16 Source: comScore Media Metrix, Brazil Visitors Age 6+ Home/Work Location
  • 17. SOCIAL MEDIA IS REDEFINING COMMUNICATION IN THE DIGITAL AND PHYSICAL WORLDS © comScore, Inc. Proprietary. 17
  • 18. The Rise of Social Networking Globally Worldwide Total Unique Visitors (MM) 1,600 +88% 1,400 Total Internet 1,200 +174% 1,000 Social Networking 800 600 400 200 0 2007 2008 2009 2010 2011 Source: comScore Media Metrix, March 2007 - October 2011 © comScore, Inc. Proprietary. 18 Source: comScore Media Metrix, Visitors Age 15+ Home/Work Location
  • 19. Brazilian Social Networkers Age 15-24 Average the Most Time, Users Age 55+ Show Greatest Increase in Hours Spent Networking Average Hours Spent Social Networking by Age Segment Dec-10 Dec-11 8.5 6.2 6.0 5.8 5.6 5.4 5.1 3.9 3.6 3.4 3.4 2.9 Total Audience Age: 15-24 Age: 25-34 Age: 35-44 Age: 45-54 Age: 55+ Source: comScore Media Metrix, Visitors Age 15+ Home/Work Location, © comScore, Inc. Proprietary. 19 Dec-2011 vs. Dec-2010
  • 20. Facebook Unseating Local Social Networks Across the Globe Jan-2010 Apr-2010 Jul-2010 Oct-2010 Jan-2011 Apr-2011 Jul-2011 Oct-2011 Jan-2012 Facebook overtakes Orkut in Brazil 805.6 Facebook Facebook overtakes overtakes StudiVZ Windows Live Sites in Germany Profile in Portugal Facebook 471.4 Facebook overtakes Hyves overtakes ZING Me in Facebook overtakes in the Vietnam Yahoo! Wretch in Netherlands Taiwan Facebook overtakes Orkut in India Facebook overtakes Windows Live Profile in Mexico Facebook’s Ascent in Recent Years Total Unique Visitors (MM) Source: comScore Media Metrix, January 2010 - December 2011 © comScore, Inc. Proprietary. 20
  • 21. Brazil Among the Fastest-Growing Markets for Facebook (15+, H&W) Source: comScore Media Metrix, Visitors Age 15+ Home/Work Location, © comScore, Inc. Proprietary. 21 Dec-2011 vs. Dec-2010
  • 22. Facebook Surpassed Orkut’s Nation-wide Audience in Dec 2011 Visitors (000) to Facebook and Orkut in Brazil Facebook Orkut 40,000 +192% 35,000 +5% 30,000 25,000 20,000 15,000 10,000 5,000 0 Dec-2010 Dec-2011 Source: comScore Media Metrix, Brazil Visitors Age 6+ Home/Work, © comScore, Inc. Proprietary. 22 Dec 2010 to Dec 2011
  • 23. But the Change in Average Time Spent is Dramatic Average Minutes per Visitor in Brazil Facebook.com Orkut 300 +667% 250 200 -33% 150 In Dec. 2011, Brazil visitors to 100 Facebook averaged 4.8 hours on the site compared to 50 6.3 hours for the global average. 0 Dec-2010 Dec-2011 Source: comScore Media Metrix, Brazil Visitors Age 6+ Home/Work, © comScore, Inc. Proprietary. 23 Dec 2010 to Dec 2011
  • 24. Facebook Leads, but Tumblr & LinkedIn Also See Growth (6+, H&W) Top Selected Social Networking Sites in Brazil % Change Unique Visitors (000) Age 6+ vs. YA Dec-2011 +192% Facebook.com 36,098 +5% Orkut 34,419 +13% Windows Live Profile 13,301 +40% Twitter.com 12,499 N/A Google Plus 4,300 Tumblr.com +206% 4,029 LinkedIn.com 3,182 +79% Badoo.com 2,953 -5% Formspring.me 2,020 -58% Slideshare.net 1,698 +65% Source: comScore Media Metrix, Brazil Visitors Age 6+ Home/Work, © comScore, Inc. Proprietary. 24 Dec 2011 vs. Dec 2010
  • 25. Google Plus Reached 88.6 Million Global Visitors in December, Brazil Ranked as the 4th Largest Market for the Site Unique Visitors (000) Age 15+ Dec-2011 United States 20,184 India 6,473 France 4,188 Brazil 4,187 Japan 3,760 United Kingdom 3,511 Germany 3,507 Canada 3,292 Turkey 2,457 Source: comScore Media Metrix, Visitors Age 6+ Home/Work, Dec 2011 © comScore, Inc. Proprietary. 25
  • 26. Social Networking is Not the Only Social Activity on the Rise, The Blog Category Gained 17% in Visitation Worldwide in 2011 Visitors (000) to Blog Category Worldwide 900,000 850,000 800,000 750,000 700,000 650,000 Dec-2010 Dec-2011 Source: comScore Media Metrix, Brazil Visitors Age 6+ Home/Work, © comScore, Inc. Proprietary. 26 Dec 2010 to Dec 2011
  • 27. Brazil Actually Leads the World in Blog Category Reach at 96%, Blog Category Audience in Brazil Grew 44% in the Past Year Top 10 Global Markets for Blogs by Percent Reach of Unique Visitors Dec-2011 95.9% 91.8% 89.2% 88.6% 84.3% 82.9% 82.8% 82.1% 81.0% 79.3% Brazil South Turkey Peru Portugal Chile Argentina Japan Taiwan Spain Korea Source: comScore Media Metrix, Brazil Visitors Age 6+ Home/Work, Dec 2011 © comScore, Inc. Proprietary. 27
  • 28. ENTERTAINMENT CONTENT AND ONLINE VIDEO ATTRACTING GROWING AUDIENCE © comScore, Inc. Proprietary. 28
  • 29. Entertainment Category Attracts Growing Online Audience in Brazil Percent Reach of Entertainment Category Rise in Entertainment Category World 88.6% Visitation (000) in Brazil 52,000 Latin America 96.7% +12% 50,000 Argentina 97.6% Brazil 97.5% 48,000 Peru 96.9% 46,000 Chile 96.3% 44,000 Mexico 96.3% 42,000 Colombia 94.5% Venezuela 93.7% 40,000 Dec-2010 Dec-2011 Puerto Rico 90.7% © comScore, Inc. Proprietary. 29 Source: comScore Media Metrix, Visitors Age 15+ Home/Work,
  • 30. Online Video Consumption in Brazil 42.9 MM Unique Viewers/Streamers 83 % Percent of 6+ Internet Audience 29 % Percent of Total Population 4.7 B Total Videos 27.2 BB Total Hours of Video 109 Videos per Viewer 10.6 Hours per Viewer © comScore, Inc. Proprietary. 30 Source: comScore Video Metrix, Brazil Viewers Age 6+ Home/Work, Dec-2011
  • 31. More than 4.7 Billion Videos Viewed in Brazil, +74% in Past Year, Fueled by 19% Growth in Viewers & 46% Growth in Videos per Viewer Online Videos Viewed in Brazil (000) 6,000,000 5,000,000 4,000,000 3,000,000 Videos Viewed 2,000,000 Grows +74% in Past Year 1,000,000 0 Dec-2010 Dec-2011 © comScore, Inc. Proprietary. 31 Source: comScore Video Metrix, Brazil Viewers Age 6+ Home/Work, Dec-2010 to Dec-2011
  • 32. Top Video Properties in Brazil Google Sites Leads Fueled by YouTube Viewing Top Video Properties by Viewers Top Video Properties by Share of (000) Videos Viewed Google Sites 42,062 Google Sites 67.4% VEVO 18,114 VEVO 5.7% Viacom Digital 8,366 Globo 1.4% Globo 8,008 Viacom Digital 1.2% Microsoft Sites 7,227 Microsoft Sites 1.1% UOL 4,823 POP Sites 0.8% Facebook.com 3,448 Livestrea.com 0.7% Videolog.tv 2,823 Videobb.com 0.6% © comScore, Inc. Proprietary. 32 Source: comScore Video Metrix, Brazil Viewers Age 6+ Home/Work, Dec-2011
  • 33. Facebook Becoming Key Video Viewing Property for Brazilians, Room for Growth in 2012 and Beyond Facebook Videos (000) Viewed Facebook Video Viewer Reach Oct-2011 Oct-2011 27.2% 348,314 26.1% 11.8% 66,310 17,517 Videos (000) % Reach Web Pop © comScore, Inc. Proprietary. 33 Source: comScore Video Metrix, Viewers Home/Work, Oct-2011
  • 34. Gender Difference is Wider When it Comes to Video Consumption In all age segments, males consume more online videos on average than their female counterparts Average Videos per Viewer Brazil, Dec-2011 Males: 15-24 156 Females: 15-24 102 Males: 25-34 135 Females: 25-34 90 Males: 35-44 121 Females: 35-44 91 Males: 45-54 110 Females: 45-54 77 Males: 55+ 119 Females: 55+ 90 © comScore, Inc. Proprietary. 34 Source: comScore Video Metrix, Brazil Viewers Age 6+ Home/Work, Dec-2011
  • 35. SHOPPING AND PURCHASING ONLINE CONTINUES TO GROW DURING 2011 © comScore, Inc. Proprietary. 35
  • 36. Online Retail Ramps Up in Brazil, Peaking During Holiday Season Percent Reach of Retail Category Rise in Retail Audience (000) World 73.1% in Brazil 50,000 Latin America 72.8% Brazil 87.7% 45,000 +35% Argentina 74.1% 40,000 Chile 69.6% 35,000 Peru 67.0% 30,000 Puerto Rico 65.5% Mexico 65.3% 25,000 Dec-2010 Dec-2011 Venezuela 63.1% Colombia 57.1% © comScore, Inc. Proprietary. 36 Source: comScore Media Metrix, Visitors Age 15+ Home/Work Location, Dec-2011
  • 37. Retail Shows Strong Reach in Brazil, but Below Average Engagement Compared to Other Markets Percent Reach of Retail Category Retail Average Minutes per Visitor Dec-2011, Age 15+ Dec-2011, Age 15+ 133.2 94.2% 93.5% 87.7% 115.6 73.1% 71.3 32.5 Worldwide U.S. UK Brazil Worldwide U.S. UK Brazil © comScore, Inc. Proprietary. 37 Source: comScore Media Metrix, Visitors Age 15+ Home/Work Location, Dec-2011
  • 38. Searches in Brazil Peak in October and November Fueled by the Holiday Shopping Season 6.9 Billion Searches Performed in Brazil in Dec-2011, +37% vs. Year Ago 8,000 7,000 Searches (MM) 6,000 Searches per Searcher: +17% to 155 searches in Dec. 2011 5,000 4,000 3,000 Dec-2010 Dec-2011 © comScore, Inc. Proprietary. 38 Source: comScore qSearch, Brazil Visitors Age 6+ Home/Work, Dec-2011
  • 39. Google Sites Accounts for 9 of every 10 Searches in Brazil, MercadoLibre in 2nd Place Accounting for 2% of Searches Top Search Properties in Brazil by Share of Searches in Dec-2011 1.3% 1.2% 1.2% 2.0% 3.6% Google Sites MercadoLibre Terra - Telefonica Microsoft Sites Facebook.com All Other 90.7% © comScore, Inc. Proprietary. 39 Source: comScore qSearch, Brazil Visitors Age 6+ Home/Work, Dec-2011
  • 40. DIGITAL ADVERTISING ENTERS ERA OF INCREASED ACCOUNTABILITY AS BRAND DOLLARS CONTINUE TO SHIFT ONLINE © comScore, Inc. Proprietary. 40
  • 41. In December 2011, 62.9 Billion Display Ad Impressions Were Delivered Online in Brazil, Reaching 50.8 Million Internet Users Top 10 Online Display Advertisers in Brazil by Share of Display Ads Dec-2011 Netshoes.com.br 2,462,945 Dafiti.com.br 1,514,762 Telefonica Group 895,231 Microsoft Corporation 845,326 Itaú Unibanco Holding S.A. 574,311 NetMovies Entretenimento S.A. 537,591 Hotel Urbano Serviços Digitais S.A. 518,416 B2W Inc. 498,012 OLX Inc. 484,853 Netflix, Inc. 484,138 © comScore, Inc. Proprietary. 41 Source: comScore Ad Metrix, Brazil Visitors Age 6+ Home/Work Location, Dec-2011
  • 42. Facebook Delivers Nearly 1 of Every 5 Display Ads in Brazil Top 10 Online Display Ad Publishers in Brazil by Share of Display Ads In the U.S. Facebook Dec-2011 Delivered 1 in Every 4 Facebook.com 17.4% Display Ads in 2011 Globo 14.1% UOL 12.2% Terra - Telefonica 11.4% Google Sites 10.3% 27.9% 27.9% Microsoft Sites 10.2% All Other, iG Sites 4.3% 72.1% Yahoo! Sites 1.1% Record 0.5% Grupo Abril 0.4% © comScore, Inc. Proprietary. 42 Source: comScore Ad Metrix, Brazil Visitors Age 6+ Home/Work Location, Dec-2011
  • 43. Arguably the Most Important Digital Advertising Initiative To Date: “Making Measurement Make Sense” (3MS) Mission Reduce costs of doing business due to complexity of digital advertising ecosystem ‘Single Tag’ solution to reduce complexity Improve reporting of ad exposure Bolster confidence that ads delivered are actually visible © comScore, Inc. Proprietary. 43
  • 44. Validated impressions and Validated R/F Audience demographics Audience behavioral segments In-flight campaign alerts In-flight brand safety enforcement Together, these insights enable more accurate ROI measurement © comScore, Inc. Proprietary. 44
  • 45. vGRP US Charter Study (for more visit comscore.com/vGRP) 18 campaigns 2 billion impressions 400k sites Allstate http://www.comscore.com/Press_Events/Press_Releases/2012/1/comScore_Introduc es_Validated_Campaign_Essentials © comScore, Inc. Proprietary. 45
  • 46. OTHER ACTIVITIES ON THE RISE IN BRAZIL © comScore, Inc. Proprietary. 46
  • 47. News/Information Visitation on the Rise, Gains 39% in Past Year Average visitor spends 33 minutes consuming News/Information during the month, consuming an average of 37 pages of content (Dec-2011) Globo Noticias, UOL Noticias-Folha, Terra News, Yahoo! News and Estadao Rank as Top News Destinations News/Information Visitor (000) Growth 50,000 +39% 45,000 40,000 35,000 30,000 25,000 Dec-2010 Dec-2011 © comScore, Inc. Proprietary. 47 Source: comScore Media Metrix, Brazil Visitors Age 6+ Home/Work Location, Dec-2011
  • 48. Bahia and Paraná Online Users Over Index for News/Information Visitation and Page Views News/Info Category Index Across States Composition Index PV Composition Index UV Distrito Federal Distrito Federal Online Bahia Users Average the Most Time on Santa Catarina News/Info sites at Rio Grande do Sul 40.2 Minutes in Dec-2011 Paraná Minas Gerais Rio de Janeiro São Paulo 0 50 100 150 © comScore, Inc. Proprietary. 48 Source: comScore Media Metrix, Brazil Visitors Age 6+ Home/Work Location, Dec-2011
  • 49. Brazilians Increasingly Going Online to Make Travel Arrangements Top-gaining travel categories in 2011 included: Hotels/Resorts (+57%), Online Travel Agents (+52%) and Travel Information (+36%) Travel Site Visitation Peaks in October, November and December Top Travel Sites: Viajanet, Decolar, Hotelurbano & TAM Linhas Aereas Travel Visitor (000) Growth 17,000 +42% 15,000 13,000 11,000 9,000 7,000 Dec-2010 Dec-2011 © comScore, Inc. Proprietary. 49 Source: comScore Media Metrix, Brazil Visitors Age 6+ Home/Work Location, Dec-2011
  • 50. Banking Visitation Grows 19% in 2011 Nearly 1 in 3 Online Brazilians Now Bank Online Top Banking Sites: Caixa, Itau, Bradesco, Banco do Brasil & Santander More than one-third of the banking audience is age 25-34, but the fastest growing audience in 2011 was the 45+ segment Men account for 56% of time spent in Banking category, and SP+RJ account for more than 50% (compared to 44% of total time spent online overall) 18,000 Banking Visitor (000) Growth +19% 16,000 14,000 12,000 10,000 Dec-2010 Dec-2011 © comScore, Inc. Proprietary. 50 Source: comScore Media Metrix, Brazil Visitors Age 6+ Home/Work Location, Dec-2011
  • 51. SMARTPHONES AND TABLETS FUEL THE RISE OF THE DIGITAL OMNIVORE © comScore, Inc. Proprietary. 51
  • 52. Mobile & Tablet Devices Shifting How Users Connect Across the Globe Non-Computer Traffic for Selected Markets Mobile Tablet Other Singapore 11.5% UK 9.5% U.S. 8.2% Australia 7.7% Japan 7.1% Canada 6.5% Spain 5.2% India 5.1% France 2.8% Brazil 1.5% © comScore, Inc. Proprietary. 52 Source: comScore Device Essentials, Dec-2011
  • 53. Tablets Account for >42% of Non-Computer Web Traffic in Brazil Share of Non-computer Internet Traffic Mobile Tablet Other 5.3% 2.8% 4.3% 6.4% 8.6% 7.3% 13.1% 17.1% 16.7% 22.2% 42.2% 25.9% 32.3% 41.6% 27.6% 34.1% 79.0% 72.5% 65.5% 60.4% 54.9% 59.3% 52.0% 48.8% Argentina Brazil Chile Colombia Mexico Peru Puerto Venezuela Rico © comScore, Inc. Proprietary. 53 Source: comScore Device Essentials, Dec-2011
  • 54. iOS Leads Among Operating Systems on Non-computer Devices in Brazil – Particularly on Tablets, with 91% of Tablet Page Views Brazil Device Share of Non-Computer Traffic, Dec-2011 Other, 2.8% 9.3% 26.3% Other Tablet, 7.3% 42.2% RIM Symbian 90.6% 31.4% Android Android Mobile, 54.9% iOS iOS 35.0% Mobile Tablet © comScore, Inc. Proprietary. 54 Source: comScore Device Essentials, Dec-2011
  • 55. Understanding How People Use Multiple Devices to Consume Content Throughout the Day is Quickly Gaining Importance in Digital Strategies © comScore, Inc. Proprietary. 55
  • 56. CONCLUSIONS © comScore, Inc. Proprietary. 56
  • 57. Stories that Will Shape Digital in Brazil during 2012 1 GROWTH UNDENIABLE Brazil is one of the fastest growing online audiences with more and more people coming online and the audience already showing very high levels of engagement. With the adoption of new technology and impressive use of social media, the market continues to represent a terrific opportunity for advertisers and agencies looking to reach and engage consumers across all kinds of socio-economic segments. 2 MATURING MARKET With News/Information content already heavily used across the country, and categories like Travel, Banking and Retail showing strong growth, the future is bright for companies to leverage the digital platform more and more during 2012. 3 2012 SUMMER OLYMPICS With Entertainment, Online Video and Social Media all boasting very high reach in Brazil, events like the 2012 Summer Olympics could see a tremendous online audience and represent significant opportunities for both marketers and portals. 4 ONLINE ADVERTISING Already boasting significant reach and engagement, the online advertising industry in Brazil continues to mature with large advertisers investing more and requiring better performance metrics in return. © comScore, Inc. Proprietary. 57