1. CURRICULUM VITAE
FRANCIS RAUBENHEIMER
BIOGRAPHICAL DATA
SURNAME : RAUBENHEIMER
FIRST NAMES : FRANCIS MELODY
DATE OF BIRTH : 11 AUGUST 1961
PLACE OF BIRTH : ZIMBABWE
NATIONALITY : SOUTH AFRICAN
LANGUAGE : FLUENT ENGLISH
: CONVERSATIONAL AFRIKAANS
GENDER : FEMALE
MARITAL STATUS : MARRIED
CHILDREN : THREE
IDENTITY NUMBER : 610811 0601 08 0
RESIDENTIAL ADDRESS : 27 JANNIE DE WAAL STREET
VANDERBIJLPARK
1911
TELEPHONE NUMBER : 072 990 0668
E-MAIL HOME : claudefranr@gmail.com
WORK ADDRESS : 27 JANNIE DE WAAL STREET
VANDERBIJLPARK
1911
TELEPHONE NUMBER : 016 981 5939
E-MAIL : claudefranr@gmail.com
DRIVERS LICENCE : CODE 8
CRIMINAL OFFENCES : NONE
HEALTH : EXCELLENT
EDUCATIONAL BACKGROUND
LAST SCHOOL ATTENDED : ORIEL GIRLS HIGH - ZIMBABWE
HIGHEST STANDARD : M LEVEL (EQUIVALENT MATRIC + 1)
SUBJECTS PASSED : ENGLISH
: ART
SCHOOL ATTENDED : ROOSEVELT GIRLS HIGH - ZIMBABWE
HIGHEST STANDARD : O LEVEL (EQUIVALENT MATRIC)
SUBJECTS PASSED : MATHEMATICS
: ARTS & CRAFTS
: ENGLISH LANGUAGE
: ENGLISH LITERATURE
: GEOGRAPHY

2. TERTIARY EDUCATION
INSTITUTION ATTENDED : VAAL TRIANGLE TECHNIKON
QUALIFICATIONS : MARKETING MANAGEMENT NATIONAL
DIPLOMA ;
SUBJECTS PASSED : MARKETING 1
CONSUMER BEHAVIOUR
MERCANTILE LAW
MARKETING 2
ACCOUNTANCY FOR MARKETERS
ENGLISH COMMUNICATION A'
ECONOMICS
QUANTATITIVE TECHNIQUES
PERSONAL SELLING
MARKETING 3
SALES FORCE MANAGEMENT 3
ADVERTISING
MARKETING RESEARCH 3
END USER COMPUTERS
INSTITUTION ATTENDED : POTCH UNIVERSITY (VAAL CAMPUS)
STUDIED : MIDDLE MANAGEMENT PROGRAM (MINI MBA)
COMPLETED : FINANCIAL MANAGEMENT
INFORMATION TECHNOLOGY
ECONOMICS
ORGANISATIONAL BEHAVIOUR
OTHER
COURSES ATTENDED : BASIC TYPING : MODERN COMMERCIAL
COLLEGE - JUNIOR TYPING CERTIFICATE
: INTRODUCTION TO DOS : CTU MACCAUVLEI
: INTRO. TO LOTUS : CTU MACCAUVLEI
: ADVANCED LOTUS : CTU MACCAUVLEI
: KEPNER TREGOE RATIONAL MANAGEMENT PROG.
SITUATION APPRAISAL, PROBLEM
ANALYSIS, DECISION ANALYSIS,
POTENTIAL PROBLEM ANALYSIS,
POTENTIAL OPPORTUNITY ANALYSIS,
PERFORMANCE SYSTEM ANALYSIS
: ASSERTIVE COMMUNICATION : CTU MACCAUVLEI
SEMINARS ATTENDED : INTERNATIONAL BUSINESS CULTURE
UNLIMITED - COMPLETED 6 SESSIONS;
WORLD VIEW, MOTIVATION,
COGNITIVE PROCESSES, TEMPORALITY,
INDIVIDUALISM,
INTERPERSONAL RELATIONSHIPS
: PEROMNES JOB EVALUATION

3. EMPLOYMENT HISTORY
COMPANY : RCF SUPPLIES AND SERVICES
PERIOD : OCTOBER 2013 TO PRESENT
PRESENT POSITION : OWNER, DIRECTOR AND ADMINISTRATOR
MAIN JOB FUNCTIONS : CUSTOMER SERVICE, ORDER
ADMINISTRATON, CREDIT CONTROL,
PURCHASING, INVOICING
: INCOME AND EXPENDITURE REPORTS
: MANAGEMENT OF COMPANY FINANCES,
EFT & CASH PAYMENTS ETC
PREVIOUS EXPERIENCE
COMPANY : CERAMIC INDUSTRIES
PERIOD : FEBRUARY 2002 TO FEBRUARY 2013
POSITION : VITRO FACTORY CO-ORDINATOR
SAP, EXCEL, WORD
MAIN JOB FUNCTIONS : SALES, CUSTOMER SERVICE, ORDER
ADMINISTRATON, CREDIT CONTROL,
CUSTOMER QUERIES, INVOICING
: SUPERVISION AND CONTROL OF SIX
FORKLIFT DRIVERS TO ENSURE
WAREHOUSE INTEGRITY
: DESPATCH & LOGISTICS CO-ORDINATION,
COMPILATION OF SHIPMENTS,
LIAISON WITH TRANSPORTERS,
CUSTOMERS AND THE OTHER
FIVE FACTORIES TO ENSURE TIMEOUS
DELIVERIES
: LIAISON WITH PRODUCTION TO ENSURE
THAT MARKET DEMAND IS MET
: LIAISON WITH AGENTS AND OTHER FACTORIES
IN ORDER TO ACHIEVE DAILY BUDGETS/TARGETS
: LIAISON WITH DATA DEPT IN ORDER TO
IMPLEMENT NEW SYSTEMS
: COMPILLATION OF DAILY REPORTS AND
STATISTICS
: STUDIES AND IMPLEMENTATION OF COST
SAVINGS
: STOCK TAKING
: PURCHASING
: WAGES/SALARIES
: PETTY CASH
: TRAINING OF NEW PERSONNEL
: WON THE COMPANY AWARD FOR
OUTSTANDING PERFORMANCE
REASONS FOR LEAVING : STARTED MY OWN BUSINESS AT HOME
REFERENCE : COMFORT MASOMBUKA
POSITION : MANAGER VITRO TILES
TELEPHONE : 073 619 5235

4. PREVIOUS EXPERIENCE
COMPANY : AFRICAN CABLES LTD
PERIOD : OCTOBER 2000 TO JANUARY2002
POSITION : LOGISTICS / CUSTOMER SERVICE/
ORDER ADMINISTRATION / PRODUCTION PLANNING
MAIN JOB FUNCTIONS : PRODUCTION/CUSTOMER LIAISON
: CUSTOMER SUPPORT, COMPLAINTS,
QUERIES, TROUBLESHOOTING, PROBLEM SOLVING.
: EXPEDITING OF ORDERS, INCLUDING
LIAISON WITH DESPATCH FOR PROMPT
/TIMEOUS DELIVERIES THEROF.
: INPUT, PROCESSING,CONFIRMATION ,
FOLLOW-UP AND EXPEDITING OF
ORDERS.
: LIAISON BETWEEN
PRODUCTION/PLANNING, TEST, SALES
AND CUSTOMERS REGARDING LENGTHS &
LEAD TIMES, AND AMENDMENT OF ORDERS
TO CATER THEREFORE.
: ALLOCATION OF STOCKS FOR ORDERS.
: PLACING OF STOCK ORDERS AFTER
PERUSAL OF STOCKS AND CONTRACT
STOCK REQUIREMENTS.
: LIAISON WITH PURCHASING FOR
PRICING, SOURCING AND DELIVERY OF
CABLE THAT NEEDS TO BE OUT - SOURCED.
: PROCESSING, ALLOCATION AND
EXPEDITING OF CONSIGNMENT FILL-UP
AND CONSIGNMENT ISSUES, AS WELL
AS RECONCILLIATION OF CONSIGNMENT
STOCKS IN CO-OPERATION WITH THE
KEY ACCOUNT MANAGERS AND THE
SALES OFFICE .
REASONS FOR LEAVING : ACCEPTED POSITION AT CERAMIC
INDUSTRIES

5. PREVIOUS EXPERIENCE
COMPANY : AFRICAN CABLES LTD
PERIOD : MARCH 1997 TO SEPTEMBER 2000
POSITIONS HELD : TENDER /SALES ADMINISTRATION
: ASSISTANT TO THE COMMERCIAL MANAGER
: CUSTOMER SERVICE
: HEAD OF SALES ADMINISTRATION
MAIN JOB FUNCTIONS : PRODUCTION/CUSTOMER LIAISON
: CUSTOMER SUPPORT, COMPLAINTS,
QUERIES, TROUBLESHOOTING, PROBLEM SOLVING.
: CHAIRPERSON OF FORTNIGHTLY
OPERATIONS/MARKETING MEETINGS. TYPING
OF MINUTES AND FOLLOW UP OF QUERIES.
: DATA RETRIEVAL & COMPIILATION OF
SALES REPORTS AND FORECASTS -
EXCEL – LOTUS – SAP..
: DATA RETRIEVAL & COMPILATION OF
MARKETING STATISTICS, CHARTS, ORDERS
RECEIVED, WORK IN PROGRESS, STOCK
LISTS, OVERDUE ORDERS, TOP
CUSTOMERS/PRODUCTS - EXCEL - SAP.
: EXPEDITING, TRANSPORT COSTS
: PLACING & PRICING OF BUYOUT ORDERS,
BASED ON PERUSAL OF STOCK AND
STATISTICS COMPILED - SAP.
: INPUT, PROCESSING, CHECKING &
AUTHORISATION OF ORDERS - SAP.
: INVESTIGATION OF PENALTIES & INITIATION
OF CREDITS/DEBITS ON SALES INVOICES – SAP.
: COMPILATION OF PROCEDURES &
INVOLVEMENT WITH ISO 9000 IMPLEMENTATION.
: CALCULATION OF SABS MARK COSTS BASED
ON QUANTITY OF PRODUCTS MANUFACTURED.
: CO-ORDINATION & ORGANISATION OF
MINI BUSINESS AREA CHARTS,
STATISTICS & RESPONSIBILITIES.
: MARKETING SYSTEM & DOCUMENTATION ANALYSIS
& RESEARCH FOR IMPLEMENTATION OF S.A.P.
: ONE OF THE TEAM OF FOUR
EMPLOYEES THAT TRAVELLED TO GERMANY
FOR THE INITIAL ANALYSIS, ADAPTATION AND
RESEARCH OF THE S.A.P. SYSTEM FOR
AFRICAN CABLES IMPLEMENTATION.
: SAP MARKETING ADMINISTRATOR, TROUBLE
SHOOTING AND BASIC TRAINING OF USERS.
: PRICING AND QUOTATIONS FOR
AFRICAN CABLES PRODUCTS FOR CUSTOMER
ENQUIRIES AND COMMUNICATION THEREOF
TO CUSTOMER, WRITTEN OR TELEPHONIC.
REASONS FOR LEAVING : ACCEPTED ANOTHER POSITION IN AFRICAN CABLES

6. PREVIOUS EXPERIENCE
COMPANY : AFRICAN CABLES LTD
PERIOD : 01 SEPTEMBER 1994 - 31 MARCH 1997
POSITION : TECHNICAL ASSISTANT
MAIN JOB FUNCTIONS : MANAGEMENT OF SPECIFICATION LIBRARY
: PROGRAMMING IN GW BASIC FOR
CABLE DATA SHEET PROGRAMMES
: CABLE DATA SHEET COMPILATION, DESIGN &
CALCULATION FOR CUSTOMER ENQUIRIES &
FOR ORDERS RECEIVED - GW BASIC - TURBO
BASIC
: CALCULATION OF COST ESTIMATES
FOR CUSTOMER ENQUIRIES - LOTUS
: TYPING OF REPORTS,CIRCULARS ETC -
WORD PERFECT - HARVARD GRAPHICS
: SUPERVISION & TRAINING OF NEW
EMPLOYEES IN ALL OF THE ABOVE TASKS
: HANDLING OF INTERNAL AND
CUSTOMER TELEPHONIC ENQUIRIES
REASONS FOR LEAVING : PROMOTION
COMPANY : AFRICAN CABLES LTD
PERIOD : 7 AUGUST 1989 - 30 AUGUST 1994
POSITION : DESIGN CLERK
MAIN JOB FUNCTIONS : DAY TO DAY FILING
: MAINTENANCE OF SPECIFICATION LIBRARY
: EXTRACTION OF CABLE DATA SHEETS FOR ORDERS
AND COST ESTIMATES - GW BASIC - TURBO BASIC
: CALCULATION OF COST ESTIMATES
FOR CABLE DATA SHEETS - LOTUS
: TYPING OF REPORTS,CIRCULARS ETC -
WORD PERFECT - HARVARD GRAPHICS
REASONS FOR LEAVING : PROMOTION
COMPANY : EASTERN TRANSVAAL CO-OPERATION
PERIOD : 18 AUGUST 1981 - 27 OCTOBER 1981
POSITION : ACCOUNTS CLERK
MAIN JOB FUNCTIONS : CONTROL AND BALANCING OF
INVOICES & STATEMENTS
REASONS FOR LEAVING : HUSBAND WAS TRANSFERRED
COMPANY : DEPT. OF FINANCE & TAXES - ZIMBABWE
PERIOD : 01 DECEMBER 1978 - 31 MAY 1980
POSITION : CLERICAL OFFICER
MAIN JOB FUNCTIONS : CALCULATION OF TERMS & INTEREST &
CREDIT REFUNDS
: TRIAL & ANNUAL FINANCIAL BALANCE
: EVALUATION & TRAINING OF NEW EMPLOYEES
: CONFIDENTIAL FILING
: SUPERVISION OF SECTION CLERKS
REASONS FOR LEAVING : EMIGRATION