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Results
Investor Relations
Telefónica, S.A.
January – June 2013
Investor Relations
Telefónica, S.A.
This document contains statements that constitute forward looking statements about Telefónica Group (going
forward, “the Company” or Telefónica) including financial projections and estimates and their underlying
assumptions, statements regarding plans, objectives and expectations which may refer, among others, to the
intent, belief or current prospects of the customer base, estimates regarding, among others, future growth in
the different business lines and the global business, market share, financial results and other aspects of the
activity and situation relating to the Company.
The forward-looking statements in this document can be identified, in some instances, by the use of words such
as "expects", "anticipates", "intends", "believes", and similar language or the negative thereof or by
forward-looking nature of discussions of strategy, plans or intentions. Such forward-looking statements, by their
nature, are not guarantees of future performance and involve risks and uncertainties, and other important
factors that could cause actual developments or results to differ from those expressed in our forward looking
statements. These risks and uncertainties include those discussed or identified in fuller disclosure documents
filed by Telefónica with the relevant Securities Markets Regulators, and in particular, with the Spanish Market
Regulator.
Analysts and investors, and any other person or entity that may need to take decisions, or prepare or release
opinions about the securities issued by the Company, are cautioned not to place undue reliance on those
forward looking statements, which speak only as of the date of this presentation.
Except as required by applicable law, Telefónica undertakes no obligation to release publicly the results of any
revisions to these forward looking statements which may be made to reflect events and circumstances after the
date of this presentation, including, without limitation, changes in Telefónica’s business or acquisition strategy
or to reflect the occurrence of unanticipated events.
This document may contain summarized information or information that has not been audited. In this sense,
this information is subject to, and must be read in conjunction with, all other publicly available information,
including if it is necessary, any fuller disclosure document published by Telefónica.
Finally, it is stated that neither this presentation nor any of the information contained herein constitutes an offer
of purchase, sale or exchange, nor a request for an offer of purchase, sale or exchange of securities, or any
advice or recommendation with respect to such securities.
Disclaimer
2
Investor Relations
Telefónica, S.A.
Highlights
TELEFÓNICA
Continued progress in our transformation strategy
• Recovering organic growth in Q2
 Revenues +0.5% y-o-y in organic terms; -0.5% in H1
 Revenues ex-regulation +2.1% y-o-y in organic terms; +1.0% in H1
 OIBDA roughly stable: €4,854m in Q2 (-0.7% organic y-o-y) & €9,421m in H1 (-0.4%)
 OIBDA margin flat in H1 (33.0%); small erosion in Q2 (-0.4 p.p. organic y-o-y) on record smartphones net adds
 OpCF +3.4% organic y-o-y in H1
• Reducing net debt by €10bn
 Net debt at €49.8bn in Jun-13 (2.40x ND/OIBDA)
 €48.6bn (2.36x) net debt considering post-closing events; €10bn reduction since Jun-12
• Strong FCF generation: €1.9bn in Q2
• EPS sequential acceleration: €0.25 in Q2; €0.46 in H1 (stable y-o-y)
• Crystalising value in Germany
 Announced transaction to enhance growth, diversification, scale and cash-flow without increasing leverage
3
Investor Relations
Telefónica, S.A.
Reported growth rates negatively impacted by:
• Forex effects dragging around 5.5 p.p. in
revenues and OIBDA
• Changes in the perimeter (Atento)
Financial Summary
H1 performance fully consistent with FY outlook; 2013 guidance reiterated
H1 13 Q2 13
€ in millions Reported
Reported
y-o-y
Organic
y-o-y
Reported
Reported
y-o-y
Organic
y-o-y
Revenues 28,563 (7.8%) (0.5%) 14,421 (6.8%) 0.5%
OIBDA 9,421 (9.7%) (0.4%) 4,854 (9.3%) (0.7%)
OIBDA
Margin
33.0% (0.7 p.p.) (0.0 p.p.) 33.7% (0.9 p.p.) (0.4 p.p.)
OpCF
(ex-spectrum)
6,352 (6.3%) 3.4% 3,031 (11.0%) (2.7%)
Underlying
y-o-y
Underlying
y-o-y
Net Income 2,056 (0.9%) (8.4%) 1,154 (13.1%) (8.8%)
EPS 0.46 (0.7%) (9.2%) 0.25 (13.8%) (9.6%)
4
TELEFÓNICA
Investor Relations
Telefónica, S.A.
Strong cash flow generation
FCF (€ in millions)
1,645
1,908
1,451
Q2 12 Q2 13 H1 13
+16.0 %
FCF (€/share)
0.36 0.42
0.32
Q2 12 Q2 13 H1 13
EPS (€/share)
0.20 0.25
0.46
Q1 13 Q2 13 H1 13
FCF (ex spectrum y-o-y)
2,562
H1 13
+19.0%
FCFS & EPS improving sequentially
• Seasonal factors reducing FCF generation in H1 to
become positive in H2
• LTE spectrum granted in major markets
5
TELEFÓNICA
+16.5 %
+26.4 %
Investor Relations
Telefónica, S.A.
Intense commercial activity boosted by smartphones
Smartphone net adds (‘000)
3,793
2,632
8,158
Q2 12 Q1 13 Q2 13
Smartphone penetration
FBB net adds (‘000)
89
37
165
Q2 12 Q1 13 Q2 13
UBB coverage
(Fiber+VDSL/Fixed Accesses)
Further push on high value and quality customers
• Mobile contract, specially smartphones drives mobile growth
• Best ever quarterly smartphones net adds, three fold Q1 13 figure
• Mobile contract customers over total: 34% (+2 p.p. y-o-y)
• Highest mobile contract net adds in Q2 (2.1 m) since Q3 11
• Exploiting the smartphone penetration on adoption of multiple
devices and positioning to capture the mobile data opportunity
Selective UBB roll out
• Focused deployment of fiber, mainly in Spain and Brazil
• Progressive LTE launch across markets
• UBB Connection rate 10%
• Improved commercial traction in FBB (accesses +2.0% y-o-y; +0.4
p.p. vs. Mar-13)
• Limiting fixed accesses erosion to -0.8% y-o-y as of Jun-13, as T.
Latam posted positive net adds in Q2
16%
20%
24%
Jun-12 Mar-13 Jun-13
24%
27%
30%
Jun-12 Mar-13 Jun-13
6
TELEFÓNICA
FBB and fixed accesses excluding the impact of the sale of the fixed business assets in the UK
Investor Relations
Telefónica, S.A.
Recovering revenue growth
(1.6%)
0.5%
6.8%
10.4%
(10.5%)
(8.8%)
Telefónica T. Latam T. Europe
Organic revenue (y-o-y)
Q1 13 Q2 13
Returning to organic growth pace
• T. Latam boosting Telefónica growth and accelerating y-o-y
performance vs. Q1
• Enlarged contribution from digital services
• Top line gradual recovery in T. Europe
• Limiting H1 organic y-o-y decline to -0.5%
• Positive organic increase of 1.0% vs. H1 12 excluding regulation
Continued solid mobile data momentum
• Fast non-SMS data sales increase (+22.1% in Q2 y-o-y organic)
with further data monetization opportunities
• Increasing data revenue organic growth to 9.8% y-o-y in Q2
• Mobile data accounts to 36% over MSR (+3 p.p. vs. H1 12)
• Right pricing strategy leveraging customer insight and differentiation
62% 63%
Q1 13 Q2 13
Non-SMS revenues/ Data Revenues
+7 p.p. +7 p.p.
y-o-y
52% of total revenues
7
TELEFÓNICA
Investor Relations
Telefónica, S.A.
Cumulative OIBDA virtually stable (organic y-o-y)
• Leveraging targeted efficiencies and savings on several
initiatives (H1 OpEx -0.1% y-o-y organic)
 Lower commercial expenses ( -8.9% H1 y-o-y organic) on new
commercial model across Europe
 Interconnection continue to decline on lower MTRs
• Focus on data centric business driving network & system costs
• Q2 OIBDA (-0.7% y-o-y organic) reflecting higher commercial
activity, mainly in Latam:
 Reinvesting in transformation towards a more sustainable model
(smartphone base, improved quality and speed)
 Capturing market growth opportunities
Gaining efficiency & reinvesting in growth
32.3%
33.7%
33.0%
Q1 13 Q2 13 H1 13
TELEFÓNICA
OIBDA Margin
y-o-y organic
+1.7 p.p.
(0.8 p.p.)
(1.3 p.p.)
(0.4 p.p.)
Commercial
costs
Other Costs Network &
systems
Margin
evolution
Q2 13 Contribution to y-o-y organic
H1 13 contribution to y-o-y organic
+0.5 p.p. -0.4 p.p. flat
+2.0 p.p. -0.9 p.p. -1.1 p.p. 0.0 p.p.
8
Investor Relations
Telefónica, S.A.
T. Global Resources: Execution of priority projects
TELEFÓNICA
• Network and Operations:
 Evolving towards the best-in class fixed and mobile networks:
• Foster LTE sites deployment: >1,600 in Brazil and >800 in Germany
• Increasing fiber coverage (homes passed): 2.7m in Spain and 1.3m in Brazil as of Jun-13
• Network virtualization: trial test in Brazil
• IT:
 Infrastructure consolidation in progress:
• Launched projects for migration and transforming IT infrastructure towards Alcala Data Center
 Simplification of Applications:
• Almost 300 applications already decommissioned till Jun-13
• Less complexity, better time-to-market and resources optimisation
• Devices:
 Achieving a more balanced vendor map
 First world FireFoxOS device launched by Movistar España
 Strategic agreements/partnerships with different industry players
• Procurement:
 Further execution of e2e Sourcing model for most relevant global categories:
• Over 11,000 processes awarded
• Savings from global procurement on track
Accelerating transformation towards a global model
9
Investor Relations
Telefónica, S.A.
Accomplishments in Q1 13
T. Digital: Innovation at the forefront of our strategy
TELEFÓNICA
• Financial Services: Strong partnerships to build a credible mCommerce ecosystem in core markets
 Brazil – MFS, a JV with Mastercard, launched “Zuum”, the first mobile payment service in Brazil giving unbanked people
access to banking services through their mobile (http://zuum.com.br/)
 Spain – First Bank & Telco alliance established in Europe (Caixabank and Santander) to jointly develop digital businesses
 Partnership with Samsung with a network of merchants to enable customers to pay for goods via the phone bill
• Security: building new capabilities to enhance our portfolio and adapt to new security threats
 Launch of ElevenPaths, a new company that underlines security as a pillar of Internet and service architecture
(http://www.elevenpaths.com/)
• M2M: Expanding our portfolio to maintain our position as one of the top M2M players worldwide
 Agreement with Dell to launch Dell NetReady an enhanced 3G connectivity solution for laptops and tablets
Digital Services: reinforcing our position through partnerships and new products
Innovation to empower our core business
• TuGO: Commercial launch in UK (http://www.youtube.com/watch?v=zaaUo-nn77c)
• Firefox: 1st handset launched in Spain with a highly competitive device price (€69)
10
Investor Relations
Telefónica, S.A.
Net Adds (‘000)
T.LATAM
1.1m
163
(45)
1.3m
130
(42)
1.8m
214 182
Mobile Contract FBB Fixed Traditional
Q1 13 Q2 13Q2 12
Accesses y-o-y
+14% +7% +2%
T. Latam: Top line accelerating to double digit growth
11
OIBDA (organic y-o-y)
7.7%
2.7%
Q1 13 Q2 13
Revenues (organic y-o-y)
5.1%
6.8%
10.4%
Q2 12 Q1 13 Q2 13
+11.6%
+7.9%
+0.3 p.p. -2.3 p.p.
OIBDA margin y-o-y
Commercial activity momentum across services
• Strong acceleration on revenue growth across countries and
businesses
• Data revenues remained as the main growth driver (+21.2% organic
in Q2 y-o-y) amid higher contribution from fixed businesses (+0.4%
organic y-o-y; -1.4% in H1 13)
Double digit top line growth
• Contract mobile net additions growing by 64% y-o-y in Q2
 Best-ever quarterly contract gross adds
• Enhancing regional leadership in contract led by smartphones
uptake (18% out of mobile accesses; +8 p.p.)
 Record high on smartphone net adds (7m in Q2 13)
• Commercial turnaround across fixed services
• Positive OIBDA y-o-y growth despite intense commercial activity
Ex-regulation
Investor Relations
Telefónica, S.A.
557
716
1,167
Q2 12 Q1 13 Q2 13
Brazil: Strong commercial momentum across the board
Record high in contract
Starting turnaround on fixed servicesFixed Net Adds (millions)
T.LATAM
• Grabbing more than half of contract net adds share in Q2 to
37.8% of market share (+1.2 p.p. y-o-y)
• Smartphones doubling y-o-y to 17% of mobile accesses
• 4G services already launched in 22 cities with VIVO paving the
way on the back of superior quality and brand image
• Top ups remained strong (+12% y-o-y in Q2) despite strict
disconnection criteria on prepaid customers
• FBB net adds > x2 y-o-y on segmented approach and enhanced
quality (>80% net adds in Q2 13 with >= 4Mbps)
• Fiber net adds gaining traction on expanded uptake and coverage
(1.4m homes passed as of Jun-13; targeting 1.8m homes passed
as of Dec-13)
• Integrated proposal boosting fixed traditional business with
positive nets adds after 10 quarters
• Enhanced Pay TV offers: DTH proposal re-launched in June
Net additions market share
Q1 13 Q2 13
2% 1%
17%
20%
Mobile Contract
Accesses (y-o-y)
(113)
32
(92)
2013
84
Fixed Traditional FBB
Q2 12 Q1 13 Q2 13
Contract Mobile Net Adds (‘000)
42% 42% 58%
25K
in Fiber
12
Investor Relations
Telefónica, S.A.
Brazil: Commercial activity starting to flow into revenues
OIBDA Margin
Revenue growth ex-regulation (organic y-o-y)
T.LATAM
Consistent revenue growth with improved mix
OIBDA margin impacted by higher commercial activity
• OIBDA margin erosion affected by positive one offs in Q2 12 (-2.1
p.p. y-o-y) and higher commercial traction
 Net adds mobile contract x2 vs Q2 12
 Net adds FBB x2.6 vs Q2 12
 Net adds fixed traditional +13k vs. -113k in Q2 12
• Commercial activity focused on high value segments
• Corporate restructuring already approved; a simplified structure
to capture additional synergies onwards
• Outgoing mobile revenues accelerated in Q2 on the back of
higher contribution of booming data
 Non-SMS data revenues accelerating y-o-y growth to 26.8% organic
in Q2 (+23.2% in Q1 y-o-y)
• Improved trend on fixed revenues across services
Total Outgoing Mobile Fixed
4.3% 4.8%
7.9% 8.1%
(8.1%)
(4.2%)
Q1 13 Q2 13
38.5%
32.3% 32.1%
Q2 12 Q1 13 Q2 13
Organic y-o-y
-5.3 p.p.
13
Investor Relations
Telefónica, S.A.
3 20
640
138
22 33
869
103
Fixed
Traditional
FBB Mobile Mobile
Contract
Q1 13 Q2 13
22.1%
(0.9%)
20.6%
11.0%
Revenues OIBDA
T. Latam: Widespread revenue acceleration on outstanding
commercial activity (I/II)
• Strong total net adds (4x y-o-y)
• Double digit revenue growth
• Higher commercial activity and inflation driven
costs dragging OIBDA margin y-o-y
• Strong recovery in revenue y-o-y trend
• OIBDA margin dragged by solid
commercial activity on the back of new
commercial proposals launched this quarter
Argentina ChilePeruPeru
• Consolidating revenue & OIBDA trend,
while maintaining commercial activity
momentum (record high in Q2 contract gross
adds)
Revenues & OIBDA (Organic y-o-y)
OIBDA Margin y-o-y
% out of Group revenues
T.LATAM
(2.2%)
4.1%3.4% 3.0%
Revenues OIBDA
(23)
0
(51)
(19)
20
50
Fixed
Traditional
FBB Mobile Contract
Q1 13 Q2 13
Net Adds (‘000)
6.0% 6.0%
7.6% 6.6%
Revenues OIBDA
(9)
45
181
(1)
38
233
Fixed
Traditional
FBB Mobile Contract
Q1 13 Q2 13
4.3% 6.4% 4.4%
Net Adds (‘000) Net Adds (‘000)
Revenues & OIBDA (Organic y-o-y) Revenues & OIBDA (Organic y-o-y)
-0.4 p.p.
-1.3 p.p.
-0.1 p.p.
14
Q1 13 Q2 13
OIBDA Margin y-o-y
Q1 13 Q2 13
OIBDA Margin y-o-y
Q1 13 Q2 13
Investor Relations
Telefónica, S.A.
T. Latam: Widespread revenue acceleration on outstanding
commercial activity (II/II)
Mexico VenezuelaPeruColombia
Revenues & OIBDA (Organic y-o-y)
% out of Group revenues
T.LATAM
Net Adds (‘000)
3.0% 2.8% 5.3%
Net Adds (‘000) Net Adds (‘000)
Revenues & OIBDA (Organic y-o-y) Revenues & OIBDA (Organic y-o-y)
7
45 41
8
39
121
Fixed
Traditional
FBB Mobile Contract
Q1 13 Q2 13
(34)
(94)
70
0
121
99
Fixed Wireless Mobile Mobile Contract
Q1 13 Q2 13
100 84 88
144
(165)
(47)
Fixed Wireless Mobile Mobile Contract
Q1 13 Q2 13
(2.5%)
(22.5%)
1.5%
(22.4%)
Revenues OIBDA
30.7%
36.9%
48.8% 54.0%
Revenues OIBDA
• “Telecommunications Law” already signed,
to provide higher dynamism on the sector
• Ongoing operational transformation: new
“Unlimited Plans” launched with a strong uptake
• Impressive operational & financial
performance
• Solid performance of new revenue streams:
smartphone penetration reaching 37% and Pay
TV accesses almost doubling y-o-y
• Strong commercial activity across services
(Best-ever Q2 contract gross adds)
• Revenue acceleration while continuing to
improve profitability
+0.9 p.p.
-5.4 p.p. +1.4 p.p.
15
(2.7%)
4.8%
2.6%
5.3%
Revenues OIBDA
OIBDA Margin y-o-y
Q1 13 Q2 13
OIBDA Margin y-o-y
Q1 13 Q2 13
OIBDA Margin y-o-y
Q1 13 Q2 13
Investor Relations
Telefónica, S.A.
• Acceleration in mobile contract net adds amid increasing competition
 Customers appreciate simple, transparent and value for money portfolio
 Subsidy reduction compatible with innovative handsets propositions
 Churn improvement across markets
• Successful mobile data monetisation fostered by data-centric tariffs
 +10.7% H1 13 y-o-y organic in Non-SMS revenue
 Prepared to capture growth of high-speed data services
T. Europe: Executing transformation for a more sustainable
model
Contract net adds (‘000)
Revenues (ex-regulation y-o-y organic )
143
293
Q1 13 Q2 13
New common commercial approach improving momentum
• Gradual improvement in revenue trend
• Third consecutive quarter of OIBDA margin y-o-y expansion
 Cost discipline and simplification across the board
 Optimising resources allocation
• Investing in future growth: LTE and fiber
 Network sharing looking to make markets more rational
• Stable OpCF y-o-y (-0.5% H1 13 y-o-y organic)
T.EUROPE
OIBDA margin
y-o-y organic
(6.9%)
(8.5%)
(6.9%)
Q4 12 Q1 13 Q2 13
36.4% 35.2% 37.4%
Q4 12 Q1 13 Q2 13
Transforming to increase profitability
Excluding disconnections in Czech Republic in Q1 13
(1) Excluding positive impact of the change of scheme in the UK pension plan in Q4 12
-4.5%
OIBDA
y-o-y organic (1) -4.9% -4.1%
37% 39%
Mar-13 Jun-13
Smartphone penetration
y-o-y
+1.4 p.p.
+2.1 p.p.
+1.8 p.p.
+7 p.p.+7 p.p.
16
Investor Relations
Telefónica, S.A.
30%
47%
56%
Q4 12 Q1 13 Q2 13
Spain: Leading the convergent market
Movistar Fusión further strengthens market positioning
• Convergence: the key market trend
• Customer mix continues to improve (new & upselling customers)
• Steady fiber up-take (431k customer in Jun-13; x2 y-o-y)
• Ongoing mobile add-ons increase
• >70% of Fusión gross adds in Q2 opting for high value packages
• Market dynamics more rational: Focus on tariffs vs handset
subsidies
• Contract mobile improved in Q2 on tariffs launched in April
 Higher migrations from prepay
 Capturing market growth
 Churn reduction
• Contract portability still impacted by MVNO’s aggressive convergent
offers
• Competitive new portfolio addressing all segments
• Sustained increase in customer satisfaction and loyalty
 Higher quality base (convergent, contract mobile, fiber)
 Claims -74% y-o-y in Q2 (-69% in Q1)
T.EUROPE
Successful new mobile tariffs drive trading improvementFBB and Fiber net adds (‘000)Mobile contract net adds (‘000)
Maintained focus on top quality and customer satisfaction
Churn
FBBFiber
Contract mobile FBB
2.1%
1.8%1.8%
1.6%
Q1 13 Q2 13
337 K 271 K296 K
Movistar Fusión
% New customers & upselling/Gross adds
Gross adds of new & upselling customers
(59)
(275)
(140)
Q2 12 Q1 13 Q2 13
14
52 34
36
60 59
Q2 12 Q1 13 Q2 13
1,121
1,734
2,191
Dec-12 Mar-13 Jun-13
Movistar Fusión Customers (‘000)
Including Fusión Cero
17
Investor Relations
Telefónica, S.A.
• Increased new revenue stream from Fusión
• Better mobile access performance in Q2
• Mobile hardwate sales y-o-y drop easing (-51.6% in Q2, vs -67.4% in
Q1) following new commercial model (Mar-12)
• Positive impact from loyalty program on MSR y-o-y evolution fading
off
(11.7%)
(15.1%)(14.5%)
(6.5%)
(15.0%)
0.2%
Spain: Massive improvement in operating leverage
Transformation leads to sound OIBDA margin expansion
Revenue y-o-y trends improve gradually
• Leading profitability in Europe despite a challenging environment
• Recurrent savings from new business model:
 Subsidy removal
 Personnel reduction and temporal suspension of Pension Plan contribution
 Churn and customer satisfaction improvement
• Progressing on new savings measures:
 Insourcing
 Deeper simplification (call center, distribution channel)
• Benchmark OpCF margin
• CapEx reduction (-28.5% y-o-y organic in H1 13) reflects efficiencies from
transformed operating model
• Accelerating fiber roll-out (2.7 m households by Jun-13)
T.EUROPE
Strong OpCF of € 2.5 bn up to June-13
Revenue ex-handset sales (organic y-o-y)
44.8%
47.2% 47.0%
48.4%
Q2 12 Q4 12 Q1 13 Q2 13
OIBDA Margin
Revenue, OIBDA, OpCF (organic y-o-y)
organic y-o-y
H1 12 H1 13
Rev OIBDA OpCF
(13.9%)
(12.2%)
(11.4%)
(10.4%)
Q3 12 Q4 12 Q1 13 Q2 13
+3.6 p.p.
18
Investor Relations
Telefónica, S.A.
• Contract base up 9% driving mobile base (+3% y-o-y)
• High smartphone base penetration of 48% (+5 p.p. y-o-y)
• “O2 Refresh” encouraging results:
 20% of contract commercial activity opt for Refresh in Q2. Only available
for high-end devices in direct channel
 Towards a more sustainable business model: Savings re-invested in
increasing weight of direct channel
• Launch of LTE services this summer
UK: Strong momentum while transforming the business
Contract net adds (‘000)
Revenues (ex-regulation y-o-y)
251 251
292
Q2 12 Q1 13 Q2 13
OIBDA benefited by new commercial model
Continued strong trading momentum
Back to revenue growth (ex-regulation)
• MSR trend improved
 Strong contact base growth
 RPI increase from Feb 28th impacting in the quarter
• Handset revenues reflect the positive impact of the new tariff, resulting
in full recognition of handset sale upfront, with 5.5 p.p. contribution to
revenue growth
• Disposal of fixed business from May
• Outsourcing customer service (2,360 FTE’s), focusing on on-line
channel to transform towards a leading digital telco
• Deploying our network sharing agreement
T.EUROPE
OIBDA margin
Financials y-o-y change are in local currency
1.0%
0.95% 0.95%
(5.0%) (4.7%) (4.2%)
(2.9%)
(0.9%)
(2.5%)
(1.0%)
0.5%
(1.0%)
2.5%
Q2 12 Q3 12 Q4 12 Q1 13 Q2 13
MSRRevenues
21.1%
25.8%
Q1 13 Q2 13
• New commercial model explains
2.3 p.p. of margin
• Capital gain (€73 m) &
restructuring (€40 m): 2.0 p.p.
Contract Churn
Market leading contract
churn
19
Investor Relations
Telefónica, S.A.
Market moving towards data Successful retention of high-value customer base
• New O2 Blue Offers indicators:
 Accelerating smartphone penetration to 29% (+6 p.p. y-o-y)
 Nearly all shipments in Q2 13 are smartphones
 Tariff renewals within our customer base increased by 20% y-o-y
• LTE network deployment in all high speed metropolitan areas
already completed
• Increased traction of VDSL demand: In VDSL-available regions
28% of gross adds take up
OIBDA Margin
Increased pressure in revenues
• MSR deceleration on:
 Tariff renewals based on unlimited voice & SMS, with differential
speed on data offers
 Lower SMS volumes affecting incoming revenues
 Commercial activity based on retention
• Revenue pressure mitigated by improving data metrics:
 Non-SMS data accelerated growth to 24.6% in Q2 (65% of data
revenues;+10 p.p. y-o-y)
 Data revenues 48% of MSR (+4 p.p. y-o-y)
 Evidences of increased data usage after migration to LTE
OIBDA reflects accelerated transition to data based services
• Revenue pressure offset by commercial and non-commercial
efficiency measures
• Keeping OIBDA margin stable despite efforts towards transformation
23.9%
25.5%
Q1 13 Q2 13
Germany: transition to data-centric market
T.EUROPE
y-o-y performance
+0.5 p.p. -0.2 p.p.
6%
32%
x2 Q1 sales
Contract Base Smartphones LTE devices sold
MSR (ex-MTR y-o-y)
0.5%
(1.3%)
Q1 13 Q2 13
y-o-y
Contract mix at 53%
(+1 p.p. y-o-y)
~40% of Q2 handsets sold
20
Investor Relations
Telefónica, S.A.
Creating a Leading Digital Telco in Germany (I)
Transaction Summary
Total consideration of €5 Bn in cash and a
17.6% stake
Two Step Structure
• Acquisition of E-Plus by Telefónica
Deutschland for a combination of cash and
a stake in the enlarged Telefónica
Deutschland
i. €3.70bn of cash, financed through a rights
issue fully underwritten by Telefónica and
a group of banks
ii. 24.9% stake in the enlarged Telefónica
Deutschland (after capital increase)
• Telefónica subsequently to acquire a 7.3%
stake of the enlarged Telefónica
Deutschland from KPN for €1.30bn, post-
transaction, in order to maintain a 65%
ownership in the enlarged Telefónica
Deutschland
2
1
Pre-Transaction
Structure
Intermediate
tructure
Final Ownership
Structure
KPN
E-Plus
76.8% 100%
Telefónica
Telefónica
Deutschland
Public
23.2%
65.0%
Enlarged Telefónica
Deutschland
Telefónica Public
17.6%
KPN
17.4%
Enlarged Telefónica
Deutschland
KPN Public
57.7% 24.9% 17.4%
Telefónica
7.3% Stake
To Telefónica
T.EUROPE
21
Investor Relations
Telefónica, S.A.
• Improved profitability and enhanced cash flow generation
• Stronger competitive position from increased scale
Creating a Leading Digital Telco in Germany (II)
Combining a Bright Past
with a Brighter Future
• A leading player with a combined customer base of 43m, 42% in contract
• Strong scale benefits with combined mobile revenue market share of 32%
• Driving mobile market growth in Germany since 2010:
 +2.2pp in contract customer share
 +5.8pp in prepaid customer share
• Strong capabilities in mobile data, LTE
Enhanced Profitability &
FCF in Germany
Value Crystallization
Through Significant
Synergies
• NPV of synergies of €5.0–5.5bn, net of integration costs
 Net savings from year 2
 Annual run-rate synergies of approx. €800 m; 75% of run-rate synergies by year 4
• Incremental value from additional revenues, financial and tax synergies
• Highly experienced management team with a proven track record of integration
€5.0–5.5bn
Creating a Superior
Customer Experience
• Customers to benefit from the best high speed mobile and fixed experience from a single LTE network and access to
future-proof DT NGA network
• Strong multi-brand portfolio across segments
• Offering ICT / cloud solutions for business customers
• Best distribution channel and outstanding customer service
• Ready for convergence through cross-selling / up-selling opportunities
• Leveraging Telefónica’s global capabilities: Digital innovation, Scale,...
T.EUROPE
22
Investor Relations
Telefónica, S.A.
37.1 33.4 30.6 30.0
DT TEF PF VOD TEF
136.6
98.2 93.4
88.7 84.7
74.8
VOD TEF PF DT TSN FT TEF
• Unlocks significant value for Telefónica shareholders
• Investing in future growth
• Reinforced geographical diversification, increasing exposure to an attractive market
• Positive impact on Telefónica's cash flow generation profile
• EPS and FCF accretive from year 1(2)
• Credit friendly financing structure, allowing leverage ratios to improve
Creating a Leading Digital Telco in Germany (III)
Value Creation for
Telefónica
Shareholders
1. Proforma
2. Based on run-rate synergies before integration costs
Financing without
Increasing Leverage
• Total financing required of €4.14bn
 50-65% Hybrid, 100% equity under IFRS/ 50% equity for credit rating agencies
 20-30% Mandatory Convertible, 90% treated as equity under IFRS & credit rating agencies
 10-20% Incremental debt, in addition to the debt component of the hybrid bond
Improving Scale &
Unmatched
Diversification
Second EU operator by mobile customers 2012 (m) Second EU operator by revenues 2012 (€bn)
Telefónica Standalone, 2012 Pro-forma Telefónica (Pre-Synergies), 2012
Total Revenues: €62bn
Germany
8%
Total Revenues: €66bn
Germany
13%
T.EUROPE
23
(1) (1)
Investor Relations
Telefónica, S.A.
€ in millions
Net Financial
Debt/OIBDA
2.36x
Net Financial Debt
51,259
51
49,793
873 52,132 403
(506)
(1,451)
(835)
€ in millions
Pre-
retirement
commitments
Net Financial
Investments
Net Fin. Debt
Dec-12
Fx
Effects
FCF Post
minorities
FX
Venezuelan
Devaluation
Net Fin. Debt
Dec-12 after
Venezuelan
devaluation
Net Financial Debt
2,562
1,451
(1,110)
FCF
Post Spectrum
H1 13
Spectrum
paid
FCF
pre-
Spectrum
H1 13
Others
and
Treasury
shares
Net Fin. Debt
Jun-13
TELEFÓNICA
Post Closing
events (sale
of Ireland,
Central
America,
Inversis)
Net Fin. Debt
Jun-13
Post-closing
events
Net Financial
Debt/OIBDA
2.36x
Net Financial
Debt/OIBDA
2.40x
Deleveraging towards target on debt reduction
(1,179)
48,614
24
Investor Relations
Telefónica, S.A.
5.3
6.4
€ in billions
5.47% 5.37%
5.23%
Jun-12 Dec-12 Jun-13
Proactive diversified 2013 YTD financing Decreasing effective interest cost (12 month rolling)
6%
5%
3.3
1.5 1.4 1.6
€ Bonds at
Holding
(8.5yr. Av.
maturity)
Syndicated
Loans
(4&5yrs)
ECA Loans
& Latam
USD
Bonds at
Holding
(5&10yrs)
TELEFÓNICA
Refinancing YTD
Guidance
€ in billions
Cash position
excluding
Venezuela
(Jun-13)
Undrawn
credit lines &
syndicated
RCF (Jun-13)
7.7
21.714.0
Total Liquidity
Cushion
(Jun-13)
€21.7 bn liquidity increasing (+€0.3 bn vs. Mar-13)
€ in billions
2013
Smooth maturity profile net debt maturities (Jun-13)
2014 2015
Cash
exceeds
maturities
Over 2 years maturities covered on strengthened liquidity
€12.4bn
LT
25
€7.8bn
Investor Relations
Telefónica, S.A.
Closing remarks
TELEFÓNICA
Continued progress in our transformation strategy
• Recovering organic revenue growth in Q2
 T. Latam, mobile data and T. Digital continued driving growth
 Further push on commercial activity in every category
 Record high smartphone quarterly net adds
• Organic OIBDA virtually flat y-o-y in H1 on strong transformation
 Executing transformation to gain efficiency all across the board
 Reinvesting efficiency gains in commercial activity boosting growth
• Very strong FCF generation in Q2
• Ongoing deleverage, 10 bn euros since Jun-12
• Full year outlook reiterated
• Crystalizing value in Germany
 Announced transaction to enhance growth, diversification, scale and cash-flow without increasing leverage
26
Organic growth / 2013 guidance: Assumes constant exchange rates as of 2012 (average Fx in 2012), excludes hyperinflationary accounting in Venezuela and considers constant perimeter of consolidation. In OIBDA and OI terms
excludes write-downs, capital gains/losses from companies’ disposals, tower sales and material non-recurring impacts. CapEx excludes spectrum acquisition. 2012 adjusted bases exclude: capital gains/losses from companies’
disposals (capital gains/losses from China Unicom, Atento, Hispasat and Rumbo), impairment of T. Ireland, homogeneous perimeter (2012 adjusted figures exclude results of Atento, Rumbo and small changes in T. Digital perimeter
and homogeneous accounting treatment of Joint Ventures) tower sales and change in contractual commercial model for contract handsets in Chile.
Accesses: Mobile net additions exclude the disconnection of inactive customers in C. Republic (Q1 13). Fixed telephony accesses and broadband exclude the disposal of fixed business assets in UK.

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Resultados telefonica Primer Semestre

  • 2. Investor Relations Telefónica, S.A. This document contains statements that constitute forward looking statements about Telefónica Group (going forward, “the Company” or Telefónica) including financial projections and estimates and their underlying assumptions, statements regarding plans, objectives and expectations which may refer, among others, to the intent, belief or current prospects of the customer base, estimates regarding, among others, future growth in the different business lines and the global business, market share, financial results and other aspects of the activity and situation relating to the Company. The forward-looking statements in this document can be identified, in some instances, by the use of words such as "expects", "anticipates", "intends", "believes", and similar language or the negative thereof or by forward-looking nature of discussions of strategy, plans or intentions. Such forward-looking statements, by their nature, are not guarantees of future performance and involve risks and uncertainties, and other important factors that could cause actual developments or results to differ from those expressed in our forward looking statements. These risks and uncertainties include those discussed or identified in fuller disclosure documents filed by Telefónica with the relevant Securities Markets Regulators, and in particular, with the Spanish Market Regulator. Analysts and investors, and any other person or entity that may need to take decisions, or prepare or release opinions about the securities issued by the Company, are cautioned not to place undue reliance on those forward looking statements, which speak only as of the date of this presentation. Except as required by applicable law, Telefónica undertakes no obligation to release publicly the results of any revisions to these forward looking statements which may be made to reflect events and circumstances after the date of this presentation, including, without limitation, changes in Telefónica’s business or acquisition strategy or to reflect the occurrence of unanticipated events. This document may contain summarized information or information that has not been audited. In this sense, this information is subject to, and must be read in conjunction with, all other publicly available information, including if it is necessary, any fuller disclosure document published by Telefónica. Finally, it is stated that neither this presentation nor any of the information contained herein constitutes an offer of purchase, sale or exchange, nor a request for an offer of purchase, sale or exchange of securities, or any advice or recommendation with respect to such securities. Disclaimer 2
  • 3. Investor Relations Telefónica, S.A. Highlights TELEFÓNICA Continued progress in our transformation strategy • Recovering organic growth in Q2  Revenues +0.5% y-o-y in organic terms; -0.5% in H1  Revenues ex-regulation +2.1% y-o-y in organic terms; +1.0% in H1  OIBDA roughly stable: €4,854m in Q2 (-0.7% organic y-o-y) & €9,421m in H1 (-0.4%)  OIBDA margin flat in H1 (33.0%); small erosion in Q2 (-0.4 p.p. organic y-o-y) on record smartphones net adds  OpCF +3.4% organic y-o-y in H1 • Reducing net debt by €10bn  Net debt at €49.8bn in Jun-13 (2.40x ND/OIBDA)  €48.6bn (2.36x) net debt considering post-closing events; €10bn reduction since Jun-12 • Strong FCF generation: €1.9bn in Q2 • EPS sequential acceleration: €0.25 in Q2; €0.46 in H1 (stable y-o-y) • Crystalising value in Germany  Announced transaction to enhance growth, diversification, scale and cash-flow without increasing leverage 3
  • 4. Investor Relations Telefónica, S.A. Reported growth rates negatively impacted by: • Forex effects dragging around 5.5 p.p. in revenues and OIBDA • Changes in the perimeter (Atento) Financial Summary H1 performance fully consistent with FY outlook; 2013 guidance reiterated H1 13 Q2 13 € in millions Reported Reported y-o-y Organic y-o-y Reported Reported y-o-y Organic y-o-y Revenues 28,563 (7.8%) (0.5%) 14,421 (6.8%) 0.5% OIBDA 9,421 (9.7%) (0.4%) 4,854 (9.3%) (0.7%) OIBDA Margin 33.0% (0.7 p.p.) (0.0 p.p.) 33.7% (0.9 p.p.) (0.4 p.p.) OpCF (ex-spectrum) 6,352 (6.3%) 3.4% 3,031 (11.0%) (2.7%) Underlying y-o-y Underlying y-o-y Net Income 2,056 (0.9%) (8.4%) 1,154 (13.1%) (8.8%) EPS 0.46 (0.7%) (9.2%) 0.25 (13.8%) (9.6%) 4 TELEFÓNICA
  • 5. Investor Relations Telefónica, S.A. Strong cash flow generation FCF (€ in millions) 1,645 1,908 1,451 Q2 12 Q2 13 H1 13 +16.0 % FCF (€/share) 0.36 0.42 0.32 Q2 12 Q2 13 H1 13 EPS (€/share) 0.20 0.25 0.46 Q1 13 Q2 13 H1 13 FCF (ex spectrum y-o-y) 2,562 H1 13 +19.0% FCFS & EPS improving sequentially • Seasonal factors reducing FCF generation in H1 to become positive in H2 • LTE spectrum granted in major markets 5 TELEFÓNICA +16.5 % +26.4 %
  • 6. Investor Relations Telefónica, S.A. Intense commercial activity boosted by smartphones Smartphone net adds (‘000) 3,793 2,632 8,158 Q2 12 Q1 13 Q2 13 Smartphone penetration FBB net adds (‘000) 89 37 165 Q2 12 Q1 13 Q2 13 UBB coverage (Fiber+VDSL/Fixed Accesses) Further push on high value and quality customers • Mobile contract, specially smartphones drives mobile growth • Best ever quarterly smartphones net adds, three fold Q1 13 figure • Mobile contract customers over total: 34% (+2 p.p. y-o-y) • Highest mobile contract net adds in Q2 (2.1 m) since Q3 11 • Exploiting the smartphone penetration on adoption of multiple devices and positioning to capture the mobile data opportunity Selective UBB roll out • Focused deployment of fiber, mainly in Spain and Brazil • Progressive LTE launch across markets • UBB Connection rate 10% • Improved commercial traction in FBB (accesses +2.0% y-o-y; +0.4 p.p. vs. Mar-13) • Limiting fixed accesses erosion to -0.8% y-o-y as of Jun-13, as T. Latam posted positive net adds in Q2 16% 20% 24% Jun-12 Mar-13 Jun-13 24% 27% 30% Jun-12 Mar-13 Jun-13 6 TELEFÓNICA FBB and fixed accesses excluding the impact of the sale of the fixed business assets in the UK
  • 7. Investor Relations Telefónica, S.A. Recovering revenue growth (1.6%) 0.5% 6.8% 10.4% (10.5%) (8.8%) Telefónica T. Latam T. Europe Organic revenue (y-o-y) Q1 13 Q2 13 Returning to organic growth pace • T. Latam boosting Telefónica growth and accelerating y-o-y performance vs. Q1 • Enlarged contribution from digital services • Top line gradual recovery in T. Europe • Limiting H1 organic y-o-y decline to -0.5% • Positive organic increase of 1.0% vs. H1 12 excluding regulation Continued solid mobile data momentum • Fast non-SMS data sales increase (+22.1% in Q2 y-o-y organic) with further data monetization opportunities • Increasing data revenue organic growth to 9.8% y-o-y in Q2 • Mobile data accounts to 36% over MSR (+3 p.p. vs. H1 12) • Right pricing strategy leveraging customer insight and differentiation 62% 63% Q1 13 Q2 13 Non-SMS revenues/ Data Revenues +7 p.p. +7 p.p. y-o-y 52% of total revenues 7 TELEFÓNICA
  • 8. Investor Relations Telefónica, S.A. Cumulative OIBDA virtually stable (organic y-o-y) • Leveraging targeted efficiencies and savings on several initiatives (H1 OpEx -0.1% y-o-y organic)  Lower commercial expenses ( -8.9% H1 y-o-y organic) on new commercial model across Europe  Interconnection continue to decline on lower MTRs • Focus on data centric business driving network & system costs • Q2 OIBDA (-0.7% y-o-y organic) reflecting higher commercial activity, mainly in Latam:  Reinvesting in transformation towards a more sustainable model (smartphone base, improved quality and speed)  Capturing market growth opportunities Gaining efficiency & reinvesting in growth 32.3% 33.7% 33.0% Q1 13 Q2 13 H1 13 TELEFÓNICA OIBDA Margin y-o-y organic +1.7 p.p. (0.8 p.p.) (1.3 p.p.) (0.4 p.p.) Commercial costs Other Costs Network & systems Margin evolution Q2 13 Contribution to y-o-y organic H1 13 contribution to y-o-y organic +0.5 p.p. -0.4 p.p. flat +2.0 p.p. -0.9 p.p. -1.1 p.p. 0.0 p.p. 8
  • 9. Investor Relations Telefónica, S.A. T. Global Resources: Execution of priority projects TELEFÓNICA • Network and Operations:  Evolving towards the best-in class fixed and mobile networks: • Foster LTE sites deployment: >1,600 in Brazil and >800 in Germany • Increasing fiber coverage (homes passed): 2.7m in Spain and 1.3m in Brazil as of Jun-13 • Network virtualization: trial test in Brazil • IT:  Infrastructure consolidation in progress: • Launched projects for migration and transforming IT infrastructure towards Alcala Data Center  Simplification of Applications: • Almost 300 applications already decommissioned till Jun-13 • Less complexity, better time-to-market and resources optimisation • Devices:  Achieving a more balanced vendor map  First world FireFoxOS device launched by Movistar España  Strategic agreements/partnerships with different industry players • Procurement:  Further execution of e2e Sourcing model for most relevant global categories: • Over 11,000 processes awarded • Savings from global procurement on track Accelerating transformation towards a global model 9
  • 10. Investor Relations Telefónica, S.A. Accomplishments in Q1 13 T. Digital: Innovation at the forefront of our strategy TELEFÓNICA • Financial Services: Strong partnerships to build a credible mCommerce ecosystem in core markets  Brazil – MFS, a JV with Mastercard, launched “Zuum”, the first mobile payment service in Brazil giving unbanked people access to banking services through their mobile (http://zuum.com.br/)  Spain – First Bank & Telco alliance established in Europe (Caixabank and Santander) to jointly develop digital businesses  Partnership with Samsung with a network of merchants to enable customers to pay for goods via the phone bill • Security: building new capabilities to enhance our portfolio and adapt to new security threats  Launch of ElevenPaths, a new company that underlines security as a pillar of Internet and service architecture (http://www.elevenpaths.com/) • M2M: Expanding our portfolio to maintain our position as one of the top M2M players worldwide  Agreement with Dell to launch Dell NetReady an enhanced 3G connectivity solution for laptops and tablets Digital Services: reinforcing our position through partnerships and new products Innovation to empower our core business • TuGO: Commercial launch in UK (http://www.youtube.com/watch?v=zaaUo-nn77c) • Firefox: 1st handset launched in Spain with a highly competitive device price (€69) 10
  • 11. Investor Relations Telefónica, S.A. Net Adds (‘000) T.LATAM 1.1m 163 (45) 1.3m 130 (42) 1.8m 214 182 Mobile Contract FBB Fixed Traditional Q1 13 Q2 13Q2 12 Accesses y-o-y +14% +7% +2% T. Latam: Top line accelerating to double digit growth 11 OIBDA (organic y-o-y) 7.7% 2.7% Q1 13 Q2 13 Revenues (organic y-o-y) 5.1% 6.8% 10.4% Q2 12 Q1 13 Q2 13 +11.6% +7.9% +0.3 p.p. -2.3 p.p. OIBDA margin y-o-y Commercial activity momentum across services • Strong acceleration on revenue growth across countries and businesses • Data revenues remained as the main growth driver (+21.2% organic in Q2 y-o-y) amid higher contribution from fixed businesses (+0.4% organic y-o-y; -1.4% in H1 13) Double digit top line growth • Contract mobile net additions growing by 64% y-o-y in Q2  Best-ever quarterly contract gross adds • Enhancing regional leadership in contract led by smartphones uptake (18% out of mobile accesses; +8 p.p.)  Record high on smartphone net adds (7m in Q2 13) • Commercial turnaround across fixed services • Positive OIBDA y-o-y growth despite intense commercial activity Ex-regulation
  • 12. Investor Relations Telefónica, S.A. 557 716 1,167 Q2 12 Q1 13 Q2 13 Brazil: Strong commercial momentum across the board Record high in contract Starting turnaround on fixed servicesFixed Net Adds (millions) T.LATAM • Grabbing more than half of contract net adds share in Q2 to 37.8% of market share (+1.2 p.p. y-o-y) • Smartphones doubling y-o-y to 17% of mobile accesses • 4G services already launched in 22 cities with VIVO paving the way on the back of superior quality and brand image • Top ups remained strong (+12% y-o-y in Q2) despite strict disconnection criteria on prepaid customers • FBB net adds > x2 y-o-y on segmented approach and enhanced quality (>80% net adds in Q2 13 with >= 4Mbps) • Fiber net adds gaining traction on expanded uptake and coverage (1.4m homes passed as of Jun-13; targeting 1.8m homes passed as of Dec-13) • Integrated proposal boosting fixed traditional business with positive nets adds after 10 quarters • Enhanced Pay TV offers: DTH proposal re-launched in June Net additions market share Q1 13 Q2 13 2% 1% 17% 20% Mobile Contract Accesses (y-o-y) (113) 32 (92) 2013 84 Fixed Traditional FBB Q2 12 Q1 13 Q2 13 Contract Mobile Net Adds (‘000) 42% 42% 58% 25K in Fiber 12
  • 13. Investor Relations Telefónica, S.A. Brazil: Commercial activity starting to flow into revenues OIBDA Margin Revenue growth ex-regulation (organic y-o-y) T.LATAM Consistent revenue growth with improved mix OIBDA margin impacted by higher commercial activity • OIBDA margin erosion affected by positive one offs in Q2 12 (-2.1 p.p. y-o-y) and higher commercial traction  Net adds mobile contract x2 vs Q2 12  Net adds FBB x2.6 vs Q2 12  Net adds fixed traditional +13k vs. -113k in Q2 12 • Commercial activity focused on high value segments • Corporate restructuring already approved; a simplified structure to capture additional synergies onwards • Outgoing mobile revenues accelerated in Q2 on the back of higher contribution of booming data  Non-SMS data revenues accelerating y-o-y growth to 26.8% organic in Q2 (+23.2% in Q1 y-o-y) • Improved trend on fixed revenues across services Total Outgoing Mobile Fixed 4.3% 4.8% 7.9% 8.1% (8.1%) (4.2%) Q1 13 Q2 13 38.5% 32.3% 32.1% Q2 12 Q1 13 Q2 13 Organic y-o-y -5.3 p.p. 13
  • 14. Investor Relations Telefónica, S.A. 3 20 640 138 22 33 869 103 Fixed Traditional FBB Mobile Mobile Contract Q1 13 Q2 13 22.1% (0.9%) 20.6% 11.0% Revenues OIBDA T. Latam: Widespread revenue acceleration on outstanding commercial activity (I/II) • Strong total net adds (4x y-o-y) • Double digit revenue growth • Higher commercial activity and inflation driven costs dragging OIBDA margin y-o-y • Strong recovery in revenue y-o-y trend • OIBDA margin dragged by solid commercial activity on the back of new commercial proposals launched this quarter Argentina ChilePeruPeru • Consolidating revenue & OIBDA trend, while maintaining commercial activity momentum (record high in Q2 contract gross adds) Revenues & OIBDA (Organic y-o-y) OIBDA Margin y-o-y % out of Group revenues T.LATAM (2.2%) 4.1%3.4% 3.0% Revenues OIBDA (23) 0 (51) (19) 20 50 Fixed Traditional FBB Mobile Contract Q1 13 Q2 13 Net Adds (‘000) 6.0% 6.0% 7.6% 6.6% Revenues OIBDA (9) 45 181 (1) 38 233 Fixed Traditional FBB Mobile Contract Q1 13 Q2 13 4.3% 6.4% 4.4% Net Adds (‘000) Net Adds (‘000) Revenues & OIBDA (Organic y-o-y) Revenues & OIBDA (Organic y-o-y) -0.4 p.p. -1.3 p.p. -0.1 p.p. 14 Q1 13 Q2 13 OIBDA Margin y-o-y Q1 13 Q2 13 OIBDA Margin y-o-y Q1 13 Q2 13
  • 15. Investor Relations Telefónica, S.A. T. Latam: Widespread revenue acceleration on outstanding commercial activity (II/II) Mexico VenezuelaPeruColombia Revenues & OIBDA (Organic y-o-y) % out of Group revenues T.LATAM Net Adds (‘000) 3.0% 2.8% 5.3% Net Adds (‘000) Net Adds (‘000) Revenues & OIBDA (Organic y-o-y) Revenues & OIBDA (Organic y-o-y) 7 45 41 8 39 121 Fixed Traditional FBB Mobile Contract Q1 13 Q2 13 (34) (94) 70 0 121 99 Fixed Wireless Mobile Mobile Contract Q1 13 Q2 13 100 84 88 144 (165) (47) Fixed Wireless Mobile Mobile Contract Q1 13 Q2 13 (2.5%) (22.5%) 1.5% (22.4%) Revenues OIBDA 30.7% 36.9% 48.8% 54.0% Revenues OIBDA • “Telecommunications Law” already signed, to provide higher dynamism on the sector • Ongoing operational transformation: new “Unlimited Plans” launched with a strong uptake • Impressive operational & financial performance • Solid performance of new revenue streams: smartphone penetration reaching 37% and Pay TV accesses almost doubling y-o-y • Strong commercial activity across services (Best-ever Q2 contract gross adds) • Revenue acceleration while continuing to improve profitability +0.9 p.p. -5.4 p.p. +1.4 p.p. 15 (2.7%) 4.8% 2.6% 5.3% Revenues OIBDA OIBDA Margin y-o-y Q1 13 Q2 13 OIBDA Margin y-o-y Q1 13 Q2 13 OIBDA Margin y-o-y Q1 13 Q2 13
  • 16. Investor Relations Telefónica, S.A. • Acceleration in mobile contract net adds amid increasing competition  Customers appreciate simple, transparent and value for money portfolio  Subsidy reduction compatible with innovative handsets propositions  Churn improvement across markets • Successful mobile data monetisation fostered by data-centric tariffs  +10.7% H1 13 y-o-y organic in Non-SMS revenue  Prepared to capture growth of high-speed data services T. Europe: Executing transformation for a more sustainable model Contract net adds (‘000) Revenues (ex-regulation y-o-y organic ) 143 293 Q1 13 Q2 13 New common commercial approach improving momentum • Gradual improvement in revenue trend • Third consecutive quarter of OIBDA margin y-o-y expansion  Cost discipline and simplification across the board  Optimising resources allocation • Investing in future growth: LTE and fiber  Network sharing looking to make markets more rational • Stable OpCF y-o-y (-0.5% H1 13 y-o-y organic) T.EUROPE OIBDA margin y-o-y organic (6.9%) (8.5%) (6.9%) Q4 12 Q1 13 Q2 13 36.4% 35.2% 37.4% Q4 12 Q1 13 Q2 13 Transforming to increase profitability Excluding disconnections in Czech Republic in Q1 13 (1) Excluding positive impact of the change of scheme in the UK pension plan in Q4 12 -4.5% OIBDA y-o-y organic (1) -4.9% -4.1% 37% 39% Mar-13 Jun-13 Smartphone penetration y-o-y +1.4 p.p. +2.1 p.p. +1.8 p.p. +7 p.p.+7 p.p. 16
  • 17. Investor Relations Telefónica, S.A. 30% 47% 56% Q4 12 Q1 13 Q2 13 Spain: Leading the convergent market Movistar Fusión further strengthens market positioning • Convergence: the key market trend • Customer mix continues to improve (new & upselling customers) • Steady fiber up-take (431k customer in Jun-13; x2 y-o-y) • Ongoing mobile add-ons increase • >70% of Fusión gross adds in Q2 opting for high value packages • Market dynamics more rational: Focus on tariffs vs handset subsidies • Contract mobile improved in Q2 on tariffs launched in April  Higher migrations from prepay  Capturing market growth  Churn reduction • Contract portability still impacted by MVNO’s aggressive convergent offers • Competitive new portfolio addressing all segments • Sustained increase in customer satisfaction and loyalty  Higher quality base (convergent, contract mobile, fiber)  Claims -74% y-o-y in Q2 (-69% in Q1) T.EUROPE Successful new mobile tariffs drive trading improvementFBB and Fiber net adds (‘000)Mobile contract net adds (‘000) Maintained focus on top quality and customer satisfaction Churn FBBFiber Contract mobile FBB 2.1% 1.8%1.8% 1.6% Q1 13 Q2 13 337 K 271 K296 K Movistar Fusión % New customers & upselling/Gross adds Gross adds of new & upselling customers (59) (275) (140) Q2 12 Q1 13 Q2 13 14 52 34 36 60 59 Q2 12 Q1 13 Q2 13 1,121 1,734 2,191 Dec-12 Mar-13 Jun-13 Movistar Fusión Customers (‘000) Including Fusión Cero 17
  • 18. Investor Relations Telefónica, S.A. • Increased new revenue stream from Fusión • Better mobile access performance in Q2 • Mobile hardwate sales y-o-y drop easing (-51.6% in Q2, vs -67.4% in Q1) following new commercial model (Mar-12) • Positive impact from loyalty program on MSR y-o-y evolution fading off (11.7%) (15.1%)(14.5%) (6.5%) (15.0%) 0.2% Spain: Massive improvement in operating leverage Transformation leads to sound OIBDA margin expansion Revenue y-o-y trends improve gradually • Leading profitability in Europe despite a challenging environment • Recurrent savings from new business model:  Subsidy removal  Personnel reduction and temporal suspension of Pension Plan contribution  Churn and customer satisfaction improvement • Progressing on new savings measures:  Insourcing  Deeper simplification (call center, distribution channel) • Benchmark OpCF margin • CapEx reduction (-28.5% y-o-y organic in H1 13) reflects efficiencies from transformed operating model • Accelerating fiber roll-out (2.7 m households by Jun-13) T.EUROPE Strong OpCF of € 2.5 bn up to June-13 Revenue ex-handset sales (organic y-o-y) 44.8% 47.2% 47.0% 48.4% Q2 12 Q4 12 Q1 13 Q2 13 OIBDA Margin Revenue, OIBDA, OpCF (organic y-o-y) organic y-o-y H1 12 H1 13 Rev OIBDA OpCF (13.9%) (12.2%) (11.4%) (10.4%) Q3 12 Q4 12 Q1 13 Q2 13 +3.6 p.p. 18
  • 19. Investor Relations Telefónica, S.A. • Contract base up 9% driving mobile base (+3% y-o-y) • High smartphone base penetration of 48% (+5 p.p. y-o-y) • “O2 Refresh” encouraging results:  20% of contract commercial activity opt for Refresh in Q2. Only available for high-end devices in direct channel  Towards a more sustainable business model: Savings re-invested in increasing weight of direct channel • Launch of LTE services this summer UK: Strong momentum while transforming the business Contract net adds (‘000) Revenues (ex-regulation y-o-y) 251 251 292 Q2 12 Q1 13 Q2 13 OIBDA benefited by new commercial model Continued strong trading momentum Back to revenue growth (ex-regulation) • MSR trend improved  Strong contact base growth  RPI increase from Feb 28th impacting in the quarter • Handset revenues reflect the positive impact of the new tariff, resulting in full recognition of handset sale upfront, with 5.5 p.p. contribution to revenue growth • Disposal of fixed business from May • Outsourcing customer service (2,360 FTE’s), focusing on on-line channel to transform towards a leading digital telco • Deploying our network sharing agreement T.EUROPE OIBDA margin Financials y-o-y change are in local currency 1.0% 0.95% 0.95% (5.0%) (4.7%) (4.2%) (2.9%) (0.9%) (2.5%) (1.0%) 0.5% (1.0%) 2.5% Q2 12 Q3 12 Q4 12 Q1 13 Q2 13 MSRRevenues 21.1% 25.8% Q1 13 Q2 13 • New commercial model explains 2.3 p.p. of margin • Capital gain (€73 m) & restructuring (€40 m): 2.0 p.p. Contract Churn Market leading contract churn 19
  • 20. Investor Relations Telefónica, S.A. Market moving towards data Successful retention of high-value customer base • New O2 Blue Offers indicators:  Accelerating smartphone penetration to 29% (+6 p.p. y-o-y)  Nearly all shipments in Q2 13 are smartphones  Tariff renewals within our customer base increased by 20% y-o-y • LTE network deployment in all high speed metropolitan areas already completed • Increased traction of VDSL demand: In VDSL-available regions 28% of gross adds take up OIBDA Margin Increased pressure in revenues • MSR deceleration on:  Tariff renewals based on unlimited voice & SMS, with differential speed on data offers  Lower SMS volumes affecting incoming revenues  Commercial activity based on retention • Revenue pressure mitigated by improving data metrics:  Non-SMS data accelerated growth to 24.6% in Q2 (65% of data revenues;+10 p.p. y-o-y)  Data revenues 48% of MSR (+4 p.p. y-o-y)  Evidences of increased data usage after migration to LTE OIBDA reflects accelerated transition to data based services • Revenue pressure offset by commercial and non-commercial efficiency measures • Keeping OIBDA margin stable despite efforts towards transformation 23.9% 25.5% Q1 13 Q2 13 Germany: transition to data-centric market T.EUROPE y-o-y performance +0.5 p.p. -0.2 p.p. 6% 32% x2 Q1 sales Contract Base Smartphones LTE devices sold MSR (ex-MTR y-o-y) 0.5% (1.3%) Q1 13 Q2 13 y-o-y Contract mix at 53% (+1 p.p. y-o-y) ~40% of Q2 handsets sold 20
  • 21. Investor Relations Telefónica, S.A. Creating a Leading Digital Telco in Germany (I) Transaction Summary Total consideration of €5 Bn in cash and a 17.6% stake Two Step Structure • Acquisition of E-Plus by Telefónica Deutschland for a combination of cash and a stake in the enlarged Telefónica Deutschland i. €3.70bn of cash, financed through a rights issue fully underwritten by Telefónica and a group of banks ii. 24.9% stake in the enlarged Telefónica Deutschland (after capital increase) • Telefónica subsequently to acquire a 7.3% stake of the enlarged Telefónica Deutschland from KPN for €1.30bn, post- transaction, in order to maintain a 65% ownership in the enlarged Telefónica Deutschland 2 1 Pre-Transaction Structure Intermediate tructure Final Ownership Structure KPN E-Plus 76.8% 100% Telefónica Telefónica Deutschland Public 23.2% 65.0% Enlarged Telefónica Deutschland Telefónica Public 17.6% KPN 17.4% Enlarged Telefónica Deutschland KPN Public 57.7% 24.9% 17.4% Telefónica 7.3% Stake To Telefónica T.EUROPE 21
  • 22. Investor Relations Telefónica, S.A. • Improved profitability and enhanced cash flow generation • Stronger competitive position from increased scale Creating a Leading Digital Telco in Germany (II) Combining a Bright Past with a Brighter Future • A leading player with a combined customer base of 43m, 42% in contract • Strong scale benefits with combined mobile revenue market share of 32% • Driving mobile market growth in Germany since 2010:  +2.2pp in contract customer share  +5.8pp in prepaid customer share • Strong capabilities in mobile data, LTE Enhanced Profitability & FCF in Germany Value Crystallization Through Significant Synergies • NPV of synergies of €5.0–5.5bn, net of integration costs  Net savings from year 2  Annual run-rate synergies of approx. €800 m; 75% of run-rate synergies by year 4 • Incremental value from additional revenues, financial and tax synergies • Highly experienced management team with a proven track record of integration €5.0–5.5bn Creating a Superior Customer Experience • Customers to benefit from the best high speed mobile and fixed experience from a single LTE network and access to future-proof DT NGA network • Strong multi-brand portfolio across segments • Offering ICT / cloud solutions for business customers • Best distribution channel and outstanding customer service • Ready for convergence through cross-selling / up-selling opportunities • Leveraging Telefónica’s global capabilities: Digital innovation, Scale,... T.EUROPE 22
  • 23. Investor Relations Telefónica, S.A. 37.1 33.4 30.6 30.0 DT TEF PF VOD TEF 136.6 98.2 93.4 88.7 84.7 74.8 VOD TEF PF DT TSN FT TEF • Unlocks significant value for Telefónica shareholders • Investing in future growth • Reinforced geographical diversification, increasing exposure to an attractive market • Positive impact on Telefónica's cash flow generation profile • EPS and FCF accretive from year 1(2) • Credit friendly financing structure, allowing leverage ratios to improve Creating a Leading Digital Telco in Germany (III) Value Creation for Telefónica Shareholders 1. Proforma 2. Based on run-rate synergies before integration costs Financing without Increasing Leverage • Total financing required of €4.14bn  50-65% Hybrid, 100% equity under IFRS/ 50% equity for credit rating agencies  20-30% Mandatory Convertible, 90% treated as equity under IFRS & credit rating agencies  10-20% Incremental debt, in addition to the debt component of the hybrid bond Improving Scale & Unmatched Diversification Second EU operator by mobile customers 2012 (m) Second EU operator by revenues 2012 (€bn) Telefónica Standalone, 2012 Pro-forma Telefónica (Pre-Synergies), 2012 Total Revenues: €62bn Germany 8% Total Revenues: €66bn Germany 13% T.EUROPE 23 (1) (1)
  • 24. Investor Relations Telefónica, S.A. € in millions Net Financial Debt/OIBDA 2.36x Net Financial Debt 51,259 51 49,793 873 52,132 403 (506) (1,451) (835) € in millions Pre- retirement commitments Net Financial Investments Net Fin. Debt Dec-12 Fx Effects FCF Post minorities FX Venezuelan Devaluation Net Fin. Debt Dec-12 after Venezuelan devaluation Net Financial Debt 2,562 1,451 (1,110) FCF Post Spectrum H1 13 Spectrum paid FCF pre- Spectrum H1 13 Others and Treasury shares Net Fin. Debt Jun-13 TELEFÓNICA Post Closing events (sale of Ireland, Central America, Inversis) Net Fin. Debt Jun-13 Post-closing events Net Financial Debt/OIBDA 2.36x Net Financial Debt/OIBDA 2.40x Deleveraging towards target on debt reduction (1,179) 48,614 24
  • 25. Investor Relations Telefónica, S.A. 5.3 6.4 € in billions 5.47% 5.37% 5.23% Jun-12 Dec-12 Jun-13 Proactive diversified 2013 YTD financing Decreasing effective interest cost (12 month rolling) 6% 5% 3.3 1.5 1.4 1.6 € Bonds at Holding (8.5yr. Av. maturity) Syndicated Loans (4&5yrs) ECA Loans & Latam USD Bonds at Holding (5&10yrs) TELEFÓNICA Refinancing YTD Guidance € in billions Cash position excluding Venezuela (Jun-13) Undrawn credit lines & syndicated RCF (Jun-13) 7.7 21.714.0 Total Liquidity Cushion (Jun-13) €21.7 bn liquidity increasing (+€0.3 bn vs. Mar-13) € in billions 2013 Smooth maturity profile net debt maturities (Jun-13) 2014 2015 Cash exceeds maturities Over 2 years maturities covered on strengthened liquidity €12.4bn LT 25 €7.8bn
  • 26. Investor Relations Telefónica, S.A. Closing remarks TELEFÓNICA Continued progress in our transformation strategy • Recovering organic revenue growth in Q2  T. Latam, mobile data and T. Digital continued driving growth  Further push on commercial activity in every category  Record high smartphone quarterly net adds • Organic OIBDA virtually flat y-o-y in H1 on strong transformation  Executing transformation to gain efficiency all across the board  Reinvesting efficiency gains in commercial activity boosting growth • Very strong FCF generation in Q2 • Ongoing deleverage, 10 bn euros since Jun-12 • Full year outlook reiterated • Crystalizing value in Germany  Announced transaction to enhance growth, diversification, scale and cash-flow without increasing leverage 26
  • 27. Organic growth / 2013 guidance: Assumes constant exchange rates as of 2012 (average Fx in 2012), excludes hyperinflationary accounting in Venezuela and considers constant perimeter of consolidation. In OIBDA and OI terms excludes write-downs, capital gains/losses from companies’ disposals, tower sales and material non-recurring impacts. CapEx excludes spectrum acquisition. 2012 adjusted bases exclude: capital gains/losses from companies’ disposals (capital gains/losses from China Unicom, Atento, Hispasat and Rumbo), impairment of T. Ireland, homogeneous perimeter (2012 adjusted figures exclude results of Atento, Rumbo and small changes in T. Digital perimeter and homogeneous accounting treatment of Joint Ventures) tower sales and change in contractual commercial model for contract handsets in Chile. Accesses: Mobile net additions exclude the disconnection of inactive customers in C. Republic (Q1 13). Fixed telephony accesses and broadband exclude the disposal of fixed business assets in UK.