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BRAIN MODEL
COLORED PROCESSORS




     GREEN BRAIN

Information …. A lot of actions …. Then analysis



  very focused, driven and intense



                    Ask a lot of questions




                                                   big picture
COLORED PROCESSORS



RED BRAIN
  Organized Information …. A lot of analysis…. Then actions
                                             Clarity of information

                                             very clear and precise in their
                                             Communication

                                             process facts in a logical
                                             long term strategic planning
                                             calm under stress
                                             creating structure and setting standards
                                             think before speaking
COLORED PROCESSORS



BLUE BRAIN
  Analysis …info … analysis … info ……….. Action
                                              emotional base

                                            Flexible

                                            Well connected

                                            active in play and fun

                                            usually will take the blame

                                            try to do everything themselves

                                            interact with people
COLORED PROCESSORS


PURPLE BRAIN
    A lot of info … some analysis … some actions

                                                   need details

                                                   Concrete facts

                                                   strategic planning

                                                   Creates systems

                                                   very practical

                                                   individual identity
Conclusion
“the art of
creating, planning and
                           Q&A
preparing the details of
your presentation”         Summary
                           Main body
                           Opening
                           Design
                           Presentation
Opening

G
Greet
R
Roadmap
A
Attention
Benefits
B
Getting Attention
                question       statistic
                                                     story
         an example

a prop                                                       quotation


         humour
                                                         mystery

            a visual
                                                      personal relevance

    remember this
                                             an experience
         a challenging statement                                         a fact
                                      a news event
Benefits?
• saves money
• saves time
• saves lives
• gives you security
• makes you more productive
• makes you more competitive
• gives you bigger market share
• gives you prestige
• makes you more attractive
• makes you more comfortable
• gives you peace-of-mind
• makes you feel good
Attention!




                danger zone




         time
Main body – keeping attention

Left brain                          Right brain
                         quotations        surprises
• statistics
                                                       colours
                 personal messages
• facts
                                                        interaction
               stories & anecdotes
• numbers
                                                   music
• logic        linking to other speakers                    examples

• structure                movement                memory joggers

• recaps       visuals                  humour/jokes/cartoons

• analysis           product samples               current events
                            questions              your voice!
Summary

• brief review of key points
• then positively move into Q&A
• “Who has the first question?”
Q&A
Positively ask
Repeat or rephrase
Open the question
Short answer
End and move on
Conclusion
• link to the opening
• call for action
• pose a question
• give an arresting fact or statistic
• finish a story that you started in the opening
• use positive, assertive language
• end on a positive note with a clear message
• point the way ahead
• keep conclusion brief and punchy
Logistics
                      venue?

equipment?




                                room environment?




    administration?

                               seating?
Presentation
delivery

VISUAL
               “the way in which something is
               presented, which often shows
VOCAL          the attitudes of the people
               involved”


VERBAL
Dress Code
Your Dress Code
• Your presentation dress code is
  the first impression anyone gets
  of you.
• It will influence on how others
  feel about you, your credibility
  and your professionalism.
• Your dress will help you:
   – Move freely
   – Be in rapport with the
     audience
   – Project an image of self-
     confidence
How to dress?
Ladies

• If you are warring boots, they should be higher than your
  skirt.
• Avoid high heals.
• Mini skirts, are not admissible.
• Deep décolleté are not admissible.
• Choose conservative colors.
• Ware either long skirts or business suits.
• Don’t over do your make up.
• Accessory should be kept minimal.
• Gather your hair, do not let it hide your face or your eyes.
• Your perfume should be discrete.
How to dress? Cont.
Gentlemen
•   Basic business suit is the best.
•   Avoid casual.
•   Trousers, shirt + tie that match.
•   Trouser + High neck.
•   A tie should be to the top or middle of your belt buckle.
•   Brown socks for brown/beige/tan suites.
•   Black socks for black/Grey/Deep blue suites.
•   Keep the choose basically either black or brown.
•   Be well-groomed, neat, pressed, odor-free and clean.
Your Attitude
• Your own attitude will dictate
  the conduct of attendees
• Positive attitude will intimidate
  problem makers
• Negative attitude will increase
  challenges
• Keep your smile
• Avoid invading the space of each
  member of the audience
• Avoid being the challenge
Get & Maintain Their Attention
• Explain to them what is going to be discussed
• Explain the benefit of the presentation
• Great the audience upon entry to class
• Know the names of the audience and address them
  by their names
• When giving examples, make them clear and close to
  majority’s background
Overcoming Difficult Situations
Situations:
• Audience is bored
• Mobiles do not stop ringing
• Audience is late
• Murphy’s Law with equipment & Material
• Physical accidents
• Force Majeure
Gestures



  Welcome to our new resort.
Gestures

First, we’ll consider the problem we’re facin
Second, I’ll outline the analysis
 of this problem.
And third, we’ll look at the best
solution for this situation.
Gestures


  We must keep costs down,
  so as to be more efficient.
Gestures


These two buildings join at an angle,
making a kind of a corner.
Gestures


They’re always adding new facilities,
and the result is, the hotels
get bigger and bigger.
Gestures


This matter is finished.
We don’t want to hear any more about it
Gestures


 And then it slowly opens out,
 just like a flower opening.
Gestures


   So what are the benefits?
Making an impromptu speech
G1. GET ATTENTION
22. THIS MEANS YOU
33. CENTRAL MESSAGE
44. FOR EXAMPLE…
55. CLOSE
Vocal impact
Pause

1 “Thank you for that introduction        Mr Jones         ladies
and gentlemen       I’d just like to say how pleased I am
to be here at Hilton again      it’s a full six years since my last visit......”



2 “Thank you for that introduction        Mr       Jones
ladies and gentlemen        I’d just like to say how pleased
I am    to be here at     Hilton again      it’s    a full
six    years since my last visit......”
Pitch

Listen to the introduction from the previous task in high & low pitch

Thank you for that introduction
Mr Jones
ladies and gentlemen
I’d just like to say how pleased I am
to be here at Hilton again
it’s a full six years since my last visit......
Pace

a.
Bad planning causes mistakes and is expensive



b.
Bad planning   causes mistakes     and     is expensive
Punch

I think we’ve got a really good product.

I think we’ve got a really good product.

I think we’ve got a really good product.

I think we’ve got a really good product.

I think we’ve got a really good product.

We’ve got a really good product.
Verbal impact
Impact language
In a small country like Singapore with no natural resources it is vital to
attract foreign investment.
Impact language
Singapore is a small island.
What natural resources do we have?
No coal, no gold, no oil.
That is why it is important,
vitally important,
to attract foreign investment.
Impact language
        • Use short, simple, colourful words
        • Use intensifiers for emphasis
        • Use repetition
        • Use questions
        • Get specific – use examples & numbers
        • Stress what’s important
        • Compare and contrast
        • Avoid softeners, use positive words
What persuades you?
Presenting
• General guideline:
                               What
   – Present a point.
   – Explain it.        How           When

   – Support it.
   – Conclude it.
                        Why           Where

                               Who
CONTROL
Handling Difficult People
       Internal Factors               External Factors
•   Their relation to the      •   Your performance in
    subject                        delivering the
•   Their interest in the          presentation
    subject                    •   The body of the
•   Their relation with you        presentation
•   Their physical status on   •   The environment
    the presentation day           setting
                               •   Distractions
The Audience Trends
1. “Tank”                           4. “Know-it-All”
    Confrontational, pointed &
     angry                              Has a low tolerance for
    The ultimate in pushy               correction and contradiction
     behavior                       5. “Think-They-Know-It-All”
2. “Sniper”                             Attempt to fool some or all
    Rude comments, biting               of the people most of the
     sarcasm
                                         time
    Attempts to make you look
     foolish                            Really an attempt to get
3. “Grenade”                             attention
    After initial calm, explodes
     into uncontrolled ranting &
     raving
The Audience Trends
6. “Yes Person”                      9. “NO Person”
    Say “yes” without thinking          Able to defeat big ideas with
     things through                       a single syllable
    An attempt to please people         Deadly to morale
     and avoid confrontation
7. “Maybe Person”                    10. “Whiner”
    Procrastinates in hope that a       Feel overwhelmed by an
     better choice will present           unfair world
     itself                              Misery loves company and
                                          they bring their problems to
                                          you
8. “Nothing Person”
    No verbal feedback
    No non-verbal feedback
    Nothing
Body Language Feedback
Body Language Feedback
Body Language Feedback
Body Language Feedback

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Here are some tips for handling difficult people during a presentation:- Remain calm and in control of your emotions. Don't take things personally.- Acknowledge their point of view but don't get drawn into an argument. Redirect to your key messages. - Involve others to diffuse tension. Ask for other perspectives.- If really disruptive, politely ask them to stop or continue discussion after the presentation. As a last resort, you may need to ask them to leave.- After, speak to them respectfully and try to understand their perspective to improve future presentations. The key is to maintain authority without aggression, address the issue not the person, and get the discussion back on

  • 1.
  • 2.
  • 4. COLORED PROCESSORS GREEN BRAIN Information …. A lot of actions …. Then analysis very focused, driven and intense Ask a lot of questions big picture
  • 5. COLORED PROCESSORS RED BRAIN Organized Information …. A lot of analysis…. Then actions Clarity of information very clear and precise in their Communication process facts in a logical long term strategic planning calm under stress creating structure and setting standards think before speaking
  • 6. COLORED PROCESSORS BLUE BRAIN Analysis …info … analysis … info ……….. Action emotional base Flexible Well connected active in play and fun usually will take the blame try to do everything themselves interact with people
  • 7. COLORED PROCESSORS PURPLE BRAIN A lot of info … some analysis … some actions need details Concrete facts strategic planning Creates systems very practical individual identity
  • 8. Conclusion “the art of creating, planning and Q&A preparing the details of your presentation” Summary Main body Opening Design Presentation
  • 10. Getting Attention question statistic story an example a prop quotation humour mystery a visual personal relevance remember this an experience a challenging statement a fact a news event
  • 11. Benefits? • saves money • saves time • saves lives • gives you security • makes you more productive • makes you more competitive • gives you bigger market share • gives you prestige • makes you more attractive • makes you more comfortable • gives you peace-of-mind • makes you feel good
  • 12. Attention! danger zone time
  • 13. Main body – keeping attention Left brain Right brain quotations surprises • statistics colours personal messages • facts interaction stories & anecdotes • numbers music • logic linking to other speakers examples • structure movement memory joggers • recaps visuals humour/jokes/cartoons • analysis product samples current events questions your voice!
  • 14. Summary • brief review of key points • then positively move into Q&A • “Who has the first question?”
  • 15. Q&A Positively ask Repeat or rephrase Open the question Short answer End and move on
  • 16. Conclusion • link to the opening • call for action • pose a question • give an arresting fact or statistic • finish a story that you started in the opening • use positive, assertive language • end on a positive note with a clear message • point the way ahead • keep conclusion brief and punchy
  • 17. Logistics venue? equipment? room environment? administration? seating?
  • 18. Presentation delivery VISUAL “the way in which something is presented, which often shows VOCAL the attitudes of the people involved” VERBAL
  • 20. Your Dress Code • Your presentation dress code is the first impression anyone gets of you. • It will influence on how others feel about you, your credibility and your professionalism. • Your dress will help you: – Move freely – Be in rapport with the audience – Project an image of self- confidence
  • 21. How to dress? Ladies • If you are warring boots, they should be higher than your skirt. • Avoid high heals. • Mini skirts, are not admissible. • Deep décolleté are not admissible. • Choose conservative colors. • Ware either long skirts or business suits. • Don’t over do your make up. • Accessory should be kept minimal. • Gather your hair, do not let it hide your face or your eyes. • Your perfume should be discrete.
  • 22. How to dress? Cont. Gentlemen • Basic business suit is the best. • Avoid casual. • Trousers, shirt + tie that match. • Trouser + High neck. • A tie should be to the top or middle of your belt buckle. • Brown socks for brown/beige/tan suites. • Black socks for black/Grey/Deep blue suites. • Keep the choose basically either black or brown. • Be well-groomed, neat, pressed, odor-free and clean.
  • 23. Your Attitude • Your own attitude will dictate the conduct of attendees • Positive attitude will intimidate problem makers • Negative attitude will increase challenges • Keep your smile • Avoid invading the space of each member of the audience • Avoid being the challenge
  • 24. Get & Maintain Their Attention • Explain to them what is going to be discussed • Explain the benefit of the presentation • Great the audience upon entry to class • Know the names of the audience and address them by their names • When giving examples, make them clear and close to majority’s background
  • 25. Overcoming Difficult Situations Situations: • Audience is bored • Mobiles do not stop ringing • Audience is late • Murphy’s Law with equipment & Material • Physical accidents • Force Majeure
  • 26. Gestures Welcome to our new resort.
  • 27. Gestures First, we’ll consider the problem we’re facin Second, I’ll outline the analysis of this problem. And third, we’ll look at the best solution for this situation.
  • 28. Gestures We must keep costs down, so as to be more efficient.
  • 29. Gestures These two buildings join at an angle, making a kind of a corner.
  • 30. Gestures They’re always adding new facilities, and the result is, the hotels get bigger and bigger.
  • 31. Gestures This matter is finished. We don’t want to hear any more about it
  • 32. Gestures And then it slowly opens out, just like a flower opening.
  • 33. Gestures So what are the benefits?
  • 34. Making an impromptu speech G1. GET ATTENTION 22. THIS MEANS YOU 33. CENTRAL MESSAGE 44. FOR EXAMPLE… 55. CLOSE
  • 36. Pause 1 “Thank you for that introduction Mr Jones ladies and gentlemen I’d just like to say how pleased I am to be here at Hilton again it’s a full six years since my last visit......” 2 “Thank you for that introduction Mr Jones ladies and gentlemen I’d just like to say how pleased I am to be here at Hilton again it’s a full six years since my last visit......”
  • 37. Pitch Listen to the introduction from the previous task in high & low pitch Thank you for that introduction Mr Jones ladies and gentlemen I’d just like to say how pleased I am to be here at Hilton again it’s a full six years since my last visit......
  • 38. Pace a. Bad planning causes mistakes and is expensive b. Bad planning causes mistakes and is expensive
  • 39. Punch I think we’ve got a really good product. I think we’ve got a really good product. I think we’ve got a really good product. I think we’ve got a really good product. I think we’ve got a really good product. We’ve got a really good product.
  • 41. Impact language In a small country like Singapore with no natural resources it is vital to attract foreign investment.
  • 42. Impact language Singapore is a small island. What natural resources do we have? No coal, no gold, no oil. That is why it is important, vitally important, to attract foreign investment.
  • 43. Impact language • Use short, simple, colourful words • Use intensifiers for emphasis • Use repetition • Use questions • Get specific – use examples & numbers • Stress what’s important • Compare and contrast • Avoid softeners, use positive words
  • 45. Presenting • General guideline: What – Present a point. – Explain it. How When – Support it. – Conclude it. Why Where Who
  • 47. Handling Difficult People Internal Factors External Factors • Their relation to the • Your performance in subject delivering the • Their interest in the presentation subject • The body of the • Their relation with you presentation • Their physical status on • The environment the presentation day setting • Distractions
  • 48. The Audience Trends 1. “Tank” 4. “Know-it-All”  Confrontational, pointed & angry  Has a low tolerance for  The ultimate in pushy correction and contradiction behavior 5. “Think-They-Know-It-All” 2. “Sniper”  Attempt to fool some or all  Rude comments, biting of the people most of the sarcasm time  Attempts to make you look foolish  Really an attempt to get 3. “Grenade” attention  After initial calm, explodes into uncontrolled ranting & raving
  • 49. The Audience Trends 6. “Yes Person” 9. “NO Person”  Say “yes” without thinking  Able to defeat big ideas with things through a single syllable  An attempt to please people  Deadly to morale and avoid confrontation 7. “Maybe Person” 10. “Whiner”  Procrastinates in hope that a  Feel overwhelmed by an better choice will present unfair world itself  Misery loves company and they bring their problems to you 8. “Nothing Person”  No verbal feedback  No non-verbal feedback  Nothing