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E MPOWERMENT
OSH   ACCOUNTABILITY
      R ESPONSIVE




       COSH 2011 – KLCC – 18 JULY 2011
EMPOWERMENT

• Empowerment is defined as “freedom
  and authority given to employees to
  pursue their unique vision”. When this
  is provided to safety committee,
  strong commitment and support is
  evident.




                                           2
ACCOUNTABILITY

• Accountability is a concept in ethics
  and governance with several
  meanings. It is often used
  synonymously with such concepts as
  responsibility, answerability,
  blameworthiness, liability and other
  terms associated with the expectation
  of account-giving.

                                      3
RESPONSIVE

• Responsive is a comparative measurement
  of the time taken to response to a particular
  action. The measurement could be
  concerned with the speed of emergency
  response to a critical situation but may
  equally be used to judge the behavior f an
  organisation towards, for example, an
  industrial incident or accident.



                                              4
EMPOWERMENT



              5
EMPOWERMENT

 Personal empowerment and self
  sufficiency.
 New opportunities and challenges
  for today’s OSH practitioner.
 Congruence between personal
  expectations, company’s priorities
  and societal changes.
EMPLOYER RESPONSIBILITY (S.15)

            “So far as is practicable…”
• provision and                • provision of such
  maintenance of plant           information, instruction,
  and systems of work that       training and supervision
  are safe and without risks   • maintenance of it in a
  to health;                     condition and means of
                                 access to and egress from it
• ensuring safety and            that are safe and without
  absence of risks to health     such risks;
  in connection with the       • working environment that is
  use or operation,              safe, without risks to health,
  handling, storage and          and adequate as regards
  transport of plant and         facilities for their welfare at
  substances;                    work.

                               © NCSB 2011
                                                             8
WHAT EMPOWERMENT - IS
 Responsibility and Ownership.
 Working independently towards common
  objectives.
 Understanding “Why?” so that guidelines can be
  applied.
 Weighing the impact of decisions on all affected
  stakeholders.
 Making more trade -offs, not less.
 An earned privilege. It is not a
  given right!!
WHAT EMPOWERMENT -           IS NOT
 Throwing out the rule book.
 Bypassing everyone who will say “No”.
 Doing the “Fun Parts” of someone else’s
  job.
 Freedom to unilaterally make decisions that
  impact others.
GIVE POWER AWAY
   “Power is an ‘expandable pie’… power is
    not a zero-sum commodity, requiring that
    for others to have more, the leader must
    have less.”
   “You have to give power to
    gain power.”
EMPOWERMENT TRIANGLE
Accountability
                      Safety and
                        Health
                        Officer




      Authority


                        OSH
                      Committee
Task Responsibility

                                                    13
ACCOUNTABILITY



                 14
WHO’s ACCOUNTABILITY




                            Hazards &
Legislation
                              Risks
              COMPLIANCE




 Employees
A safety management system shall clearly define
lines of safety accountability throughout the
[organization], including a direct accountability
for safety on the part of senior management.


                                               16
ACCOUNTABILITY

 Responsibility vs. Accountability

 OSH Committee
    Sec 30 : Safety & Health Committee
                                                     ty
                                              o bili
                                            N ta y
                                               n et
                                           c ou Saf
                                         Ac No
WHAT IS ACCOUNTABILITY?

• Most common responses refer to negative
  consequences for failure to perform
• Dictionary: Liable or Answerable
• It is the ability to account for or to measure
• Obligation to fulfill a task…or else

                                                             b
                                                    No nta
                                                        u o
                                                     co y N y
                                                   Ac ilit fet
                                                          Sa
RESPONSIBILITY FOR OSH :
  TOWARDS SELF - REGULATION
100 %
RESPONSIBILITY




                                PRIVATE SECTOR
   FOR OSH




                       GOVERNMENT

    0%

                 NOW                         TARGET
RESPONSIBILITY VS.
            ACCOUNTABILITY
• Responsibility is an obligation to perform duties
  • It relies on personal integrity
  • It does not necessarily have associated consequences
• Accountability requires consequences
  • Consequences should be balanced
• Someone is accountable when his/her
  performance is measured
• When someone is responsible, his/her performance
  is not necessarily measured
• The objective is to motivate performance
WHAT IS EFFECTIVE ACCOUNTABILITY?


                    Effective Accountability =
     Authorized Behaviors + Objective Evaluation + Appropriate
                          Consequences


The “condition” of effective accountability
exists when an employee’s authorized
behavior is objectively evaluated and
results in appropriate consequences.
WHAT IS EFFECTIVE ACCOUNTABILITY?

Authority                                                 Evaluation
At least three types of authority are necessary for a     Evaluation is a judgment.
responsible person to perform assigned safety and
                                                             • Judge the behavior, not the person
health tasks effectively--these are:
                                                             • Judgment should be based on facts, not
   1. Authority over the work
                                                               fiction
      (employee/supervisor)
   2. Authority over needed resources
                                                          Consequence
      (employee/supervisor)
                                                          The result or effect caused by our behavior.
   3. Authority over employees (supervisor)
                                                             • Positive or negative
Behavior                                                     • Natural consequences – hurt or health
Behavior is an observable action. It’s something we do.      • System consequences – discipline or positive
                                                               recognition
FUNCTION OF OSH COMMITTEE
            PART III ( OSHA 1994 )
 Assist in development of Safety & Health rules
  and safe system of work

 Review the effectiveness of Safety & Health
  Programmed

 To investigate any safety & health matter
  brought to attention of employer.

 Review Safety & Health policies and
  recommend to employer for revision of such
  policies.
SAFETY COMMITTEE
RESPONSIVE



             25
RESPONSIVE
WHAT IS - RESPONSIVE

1.Reacting quickly and positively
2.Responding readily and with
 interest or enthusiasm
3.Answering




                                    27
STRATEGY 2 : INCULCATING
 PREVENTIVE WORKPLACE
       CULTURE
 PROGRAM 4 : DESIGN AND DEVELOP SAFE WORK
    ENVIRONMENTS, SYSTEMS AND PRODUCTS




                             Source : DOSH
MESSAGE FROM THE MINISTER

……..An enterprise implementing a good OSH
management system and integrating that into its own
overall business management system will also tend to
make improvements management-wise which will
translate into better efficiency and productivity. This
will contribute to the formation of a safe, healthy and
productive pool of human capital. That, I believe, will
dovetail perfectly with our collective national
aspirations of becoming a fully developed country in
the not too distant future.
Datuk Dr. S. Subramaniam,
Minister of Human Resources, Malaysia

                                            Source : DOSH
Top Management               Conceptual /
                                Policy /
                                Budget
Middle Management                Plan / Review
                Follow-          / Audit /
                                 Commit
                through
 Line Management               Execution /
                               Understanding
                               /
                               Focus /
                               Committee
Experience                Outcomes
Adds Business Value and Competitive
Advantage …

                 Ability to       Enhanced
                 compete          Reputation


   Access to                                Cost and Risk
Global Markets          Safety and           Reduction
                          Health
        Employee                            Improved
         morale                              quality

                    Improved      Improved
                    efficiency   productivity

    CONCLUSION: ‘ BEST PARCTICE ‘
Iskandar Syahril (03-8922 1930), iskandar@ncsb.com.my
    Asiah Nasution (03-8922 1926), asiah@ncsb.com.my
THANK YOU
For further information contact:
Phone :         03 – 8922 1925
Email     :     inquiry@ncsb.com.my
URL       :     www.ncsb.com.my
FB        :     NIOSHcertification
Twitter :       NIOSHcert
ANY QUESTIONS?




                 sharudins@gmail.com
                        019-3226056

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OSH EAR by Dr Sharudin NIOSH

  • 1. E MPOWERMENT OSH ACCOUNTABILITY R ESPONSIVE COSH 2011 – KLCC – 18 JULY 2011
  • 2. EMPOWERMENT • Empowerment is defined as “freedom and authority given to employees to pursue their unique vision”. When this is provided to safety committee, strong commitment and support is evident. 2
  • 3. ACCOUNTABILITY • Accountability is a concept in ethics and governance with several meanings. It is often used synonymously with such concepts as responsibility, answerability, blameworthiness, liability and other terms associated with the expectation of account-giving. 3
  • 4. RESPONSIVE • Responsive is a comparative measurement of the time taken to response to a particular action. The measurement could be concerned with the speed of emergency response to a critical situation but may equally be used to judge the behavior f an organisation towards, for example, an industrial incident or accident. 4
  • 6. EMPOWERMENT  Personal empowerment and self sufficiency.  New opportunities and challenges for today’s OSH practitioner.  Congruence between personal expectations, company’s priorities and societal changes.
  • 7.
  • 8. EMPLOYER RESPONSIBILITY (S.15) “So far as is practicable…” • provision and • provision of such maintenance of plant information, instruction, and systems of work that training and supervision are safe and without risks • maintenance of it in a to health; condition and means of access to and egress from it • ensuring safety and that are safe and without absence of risks to health such risks; in connection with the • working environment that is use or operation, safe, without risks to health, handling, storage and and adequate as regards transport of plant and facilities for their welfare at substances; work. © NCSB 2011 8
  • 9. WHAT EMPOWERMENT - IS  Responsibility and Ownership.  Working independently towards common objectives.  Understanding “Why?” so that guidelines can be applied.  Weighing the impact of decisions on all affected stakeholders.  Making more trade -offs, not less.  An earned privilege. It is not a given right!!
  • 10. WHAT EMPOWERMENT - IS NOT  Throwing out the rule book.  Bypassing everyone who will say “No”.  Doing the “Fun Parts” of someone else’s job.  Freedom to unilaterally make decisions that impact others.
  • 11. GIVE POWER AWAY  “Power is an ‘expandable pie’… power is not a zero-sum commodity, requiring that for others to have more, the leader must have less.”  “You have to give power to gain power.”
  • 13. Accountability Safety and Health Officer Authority OSH Committee Task Responsibility 13
  • 15. WHO’s ACCOUNTABILITY Hazards & Legislation Risks COMPLIANCE Employees
  • 16. A safety management system shall clearly define lines of safety accountability throughout the [organization], including a direct accountability for safety on the part of senior management. 16
  • 17. ACCOUNTABILITY  Responsibility vs. Accountability  OSH Committee Sec 30 : Safety & Health Committee ty o bili N ta y n et c ou Saf Ac No
  • 18. WHAT IS ACCOUNTABILITY? • Most common responses refer to negative consequences for failure to perform • Dictionary: Liable or Answerable • It is the ability to account for or to measure • Obligation to fulfill a task…or else b No nta u o co y N y Ac ilit fet Sa
  • 19. RESPONSIBILITY FOR OSH : TOWARDS SELF - REGULATION 100 % RESPONSIBILITY PRIVATE SECTOR FOR OSH GOVERNMENT 0% NOW TARGET
  • 20. RESPONSIBILITY VS. ACCOUNTABILITY • Responsibility is an obligation to perform duties • It relies on personal integrity • It does not necessarily have associated consequences • Accountability requires consequences • Consequences should be balanced • Someone is accountable when his/her performance is measured • When someone is responsible, his/her performance is not necessarily measured • The objective is to motivate performance
  • 21. WHAT IS EFFECTIVE ACCOUNTABILITY? Effective Accountability = Authorized Behaviors + Objective Evaluation + Appropriate Consequences The “condition” of effective accountability exists when an employee’s authorized behavior is objectively evaluated and results in appropriate consequences.
  • 22. WHAT IS EFFECTIVE ACCOUNTABILITY? Authority Evaluation At least three types of authority are necessary for a Evaluation is a judgment. responsible person to perform assigned safety and • Judge the behavior, not the person health tasks effectively--these are: • Judgment should be based on facts, not 1. Authority over the work fiction (employee/supervisor) 2. Authority over needed resources Consequence (employee/supervisor) The result or effect caused by our behavior. 3. Authority over employees (supervisor) • Positive or negative Behavior • Natural consequences – hurt or health Behavior is an observable action. It’s something we do. • System consequences – discipline or positive recognition
  • 23. FUNCTION OF OSH COMMITTEE PART III ( OSHA 1994 )  Assist in development of Safety & Health rules and safe system of work  Review the effectiveness of Safety & Health Programmed  To investigate any safety & health matter brought to attention of employer.  Review Safety & Health policies and recommend to employer for revision of such policies.
  • 27. WHAT IS - RESPONSIVE 1.Reacting quickly and positively 2.Responding readily and with interest or enthusiasm 3.Answering 27
  • 28. STRATEGY 2 : INCULCATING PREVENTIVE WORKPLACE CULTURE PROGRAM 4 : DESIGN AND DEVELOP SAFE WORK ENVIRONMENTS, SYSTEMS AND PRODUCTS Source : DOSH
  • 29. MESSAGE FROM THE MINISTER ……..An enterprise implementing a good OSH management system and integrating that into its own overall business management system will also tend to make improvements management-wise which will translate into better efficiency and productivity. This will contribute to the formation of a safe, healthy and productive pool of human capital. That, I believe, will dovetail perfectly with our collective national aspirations of becoming a fully developed country in the not too distant future. Datuk Dr. S. Subramaniam, Minister of Human Resources, Malaysia Source : DOSH
  • 30. Top Management Conceptual / Policy / Budget Middle Management Plan / Review Follow- / Audit / Commit through Line Management Execution / Understanding / Focus / Committee Experience Outcomes
  • 31. Adds Business Value and Competitive Advantage … Ability to Enhanced compete Reputation Access to Cost and Risk Global Markets Safety and Reduction Health Employee Improved morale quality Improved Improved efficiency productivity CONCLUSION: ‘ BEST PARCTICE ‘
  • 32. Iskandar Syahril (03-8922 1930), iskandar@ncsb.com.my Asiah Nasution (03-8922 1926), asiah@ncsb.com.my
  • 33. THANK YOU For further information contact: Phone : 03 – 8922 1925 Email : inquiry@ncsb.com.my URL : www.ncsb.com.my FB : NIOSHcertification Twitter : NIOSHcert
  • 34. ANY QUESTIONS? sharudins@gmail.com 019-3226056