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EDI
International Training Programme on Women Empowerment
through Entrepreneurship Development
Marketing:
Concept, Need, Tools & Techniques
By
Padmin Buch
March 10,2015
For academic discussions only.
Details, data & assumptions are indicative
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Market Analysis and Marketing
Market Study :
Define the nature of the product and
identify who may be willing and able to
buy it.
Marketing :
How to approach the Market
Plan, Strategy and mechanism
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Marketing : Tools & TechniquesMarketing : Tools & Techniques
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Marketing Strategy
A plan for achieving
Market share &
Penetration
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Why Marketing Strategy
 Mere awareness ( by potential
customers) about the product /
service is not sufficient
 Necessary to convince them of its
utility
 Also to facilitate to acquire it
 This is marketing
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Marketing Strategy
MS-a plan for
approaching & securing
the target market
In the face of competition
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Develop Marketing Strategy
 Analysis of collected information
pertaining to
Customer needs
Competitors
Market environment
 Leads to a set of Market related
decisions
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Current marketing situationCurrent marketing situation
 Market situation
 Competitive situation
 Distribution situation
 Macro environment
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Market Strategy : Basis required
 Demand-Supply Gap
 Consumer needs
 Competitors’ strategy
 External environment
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Strategy :
Understand Global Trade Environment ( GTE)
 An international marketer is required to
understand, evaluate and work out various
parameters before venturing in to any
country.
 These parameters are called environmental
factors.
 They determine the Strategic components :
direction &
purpose
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GTE (Contd..)
Major Environmental factors
 Political
 Economic
 Socio-cultural
 Competitive
 Financial
 Legal
 Technological
 Infrastructural
 Labour related
Are these Risk Factors ? ? ?
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GTEGTE (Contd.)(Contd.)
 Environment-factors vary from
country to country
 Even region specific variation
 Also from product to product
 Focused analysis of dynamics of
these factors crucial
 To formulate business strategies
 Lack of such analysis have affected
even large and resourceful MNCs
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Economy FactorsEconomy Factors
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Economic Factor
 Home Country Economy : Policies and
regulations
 Host Country Economy : Size of market,
Indutrialisation , Banking , FE mechanism,
Purchasing power, Economic diversity
 Global level Economy : Global trade
bodies & Schemes
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Global Trade Finance :Global Trade Finance :
International OrganisationsInternational Organisations
 Set up to maintain orderly
international financial conditions
 To Provide Capital
 To provide guidance & direction
 Particularly for economic
development in developing
countries
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Political EnvironmentPolitical Environment
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Political EnvironmentPolitical Environment
More applicable in
politically unstable
countries
Home country
Host country
Mix of Economic, Legal &
Socio-cultural elements
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TechnologyTechnology
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TechnologyTechnology
 Technology : Computerization, R & D,
Automisation, etc.
 The need of the business / project for
technology inputs
 Prevailing level of technology as a
whole in Home & Host countries
 Receptivity and Comfort zone in the
Host country
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Legal Environment
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GTE : Legal FrameworkGTE : Legal Framework
 Developed Countries: System approach
 Developing countries: Linked with
political status
 Least Developed : Non-existent
 Home Country & Host Country
 International Trade Loans
 Global Trade organizations
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Competitive Environment
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GTE : Competitive EnvironmentGTE : Competitive Environment
 From home as well as host country
 Level & Nature of Competition
 Linked with economic & socio-
cultural status of host country
 Technological factors
 Global Trade :Competition an integral
component
 Market-research required
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Socio-Economic Environment
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Socio-Cultural FactorsSocio-Cultural Factors
 Demography
 Values & Beliefs
 Languages
 Religion
 Sensitivity to
issues
 National
tastes/preference
 Female workforce
 Buyer behavior
 Mixed population
 Holidays
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Environmental Factors Influencing Global TradeEnvironmental Factors Influencing Global Trade
Entity Environment Activation End Result
International
Firm
Economic
Political
Socio-cultural
Legal
Technological
Competitive
Manufacturing
Investment
Trading
Marketing
International
Destinations
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Market identification, Segmentation &Market identification, Segmentation &
Demand assessmentDemand assessment
 Understand own product
 Identify & locate Direct / indirect
customers
 Segments
User segments
Geographical segments
Economic segments
Age / Gender specific segments
 Consumption : quantum, pattern,
 Exports : existing & potential
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Market & MarketingMarket & Marketing
Four ‘P’s of Marketing
Product
Price
Promotion
Place
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Develop Market Strategy :
Market related decisions
 Product features
Packaging
Product mix
 Pricing
 Promotion
Branding
 Distribution channels
 Servicing
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 Classification
 Features
 Product Mix
 Brand Policy
 Packaging
 Substitute / Alternate
products
Product /ServiceProduct /Service
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Pricing : ApproachesPricing : Approaches
 Cost-based
 Buyer based
 Competitor based
 Channel price build
up
 Statutory or
Regulatory
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Pricing : StrategiesPricing : Strategies
 Rapid skimming
 Rapid penetration
 Slow penetration
 Psychological
 Discriminatory
 Loss leader
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PromotionPromotion
 Trade shows / Expositions
 Media advertisement
 Free / No-Risk Trials
 Lobbying
 Warranty service
 Technical services
 Public relations
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DistributionDistribution
Nature of the Product
Consumer segments
Cost
Servicing channel members
Home base
Regulatory aspects
Competitors’ practices
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MARKET PLANNINGMARKET PLANNING
GUIDEGUIDE
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Major Questions ForMajor Questions For
Market Planning GuideMarket Planning Guide
Marketing Overview:
 What business are you in ?
 What are your marketing goals for
next year ? Your sales and profit
goals?
 What might keep you from achieving
these goals ?
 What is your marketing budget ?
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MAJOR QUESTIONS FOR MARKETMAJOR QUESTIONS FOR MARKET
PLANNING GUIDEPLANNING GUIDE
Products and Services:
 What are the benefits of your products/services?
 What is special about your products/services?
Customers and Prospects:
 Who are you current customers ?
 What are their buying habits ?
 Why do your customers buy your goods/ services ?
 What is your market share ?
 Is your market share growing, shrinking or stable?
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Major QuestionsMajor Questions
For Market Planning GuideFor Market Planning Guide
Competitive Analysis:
 Who are your competitors ?
 What do your competitors do better than you ?
 What do you do better than your competitors ?
 What is your competitive position ?
Price, Location and Sales Practice:
 How do you establish prices ?
 How does your location affect you ?
 What are your sales practices ?
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Major QuestionsMajor Questions
For Market Planning GuideFor Market Planning Guide
Strengths and Weaknesses:
 What is your business strong at ?
 What is your business weak at ?
Advertising and Promotion:
 What is your advertising and promotion
budget ?
 What are your advertising and promotion
objectives ?
 How do you promote your business ?
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Major QuestionsMajor Questions
For Market Planning GuideFor Market Planning Guide
Strategic Marketing:
What marketing problems have
you discovered so far ?
How do you plan to solve these
problems ?
How do you plan to achieve these
goals ?
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In Conclusion . . .In Conclusion . . .
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Integrated Approach
Market, Production & Plant Capacity
 Market analysis
 Demand estimate
 Estimation of Market share
 Market Strategy to achieve this share
 Market Programme to execute
 Provides estimates on Quantum , Timing
& Financial aspects
 Production programme
 Plant capacity & Inventory decisions
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THANK YOU !THANK YOU !
. . .. . . Padmin BuchPadmin Buch
______________________________________________________________________________________________________________
For academic discussions only.For academic discussions only.
Details, data & assumptions are indicativeDetails, data & assumptions are indicative

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Marketing Strategy Steps

  • 1. PH Buch PH Buch 1 EDI International Training Programme on Women Empowerment through Entrepreneurship Development Marketing: Concept, Need, Tools & Techniques By Padmin Buch March 10,2015 For academic discussions only. Details, data & assumptions are indicative
  • 2. PH Buch PH Buch Market Analysis and Marketing Market Study : Define the nature of the product and identify who may be willing and able to buy it. Marketing : How to approach the Market Plan, Strategy and mechanism
  • 23. PH Buch PH Buch Marketing : Tools & TechniquesMarketing : Tools & Techniques 23
  • 24. PH Buch PH Buch Marketing Strategy A plan for achieving Market share & Penetration
  • 25. PH Buch PH Buch Why Marketing Strategy  Mere awareness ( by potential customers) about the product / service is not sufficient  Necessary to convince them of its utility  Also to facilitate to acquire it  This is marketing 25
  • 26. PH Buch PH Buch Marketing Strategy MS-a plan for approaching & securing the target market In the face of competition
  • 27. PH Buch PH Buch Develop Marketing Strategy  Analysis of collected information pertaining to Customer needs Competitors Market environment  Leads to a set of Market related decisions
  • 28. PH Buch PH Buch 28 Current marketing situationCurrent marketing situation  Market situation  Competitive situation  Distribution situation  Macro environment
  • 29. PH Buch PH Buch Market Strategy : Basis required  Demand-Supply Gap  Consumer needs  Competitors’ strategy  External environment 29
  • 30. PH Buch PH Buch Strategy : Understand Global Trade Environment ( GTE)  An international marketer is required to understand, evaluate and work out various parameters before venturing in to any country.  These parameters are called environmental factors.  They determine the Strategic components : direction & purpose
  • 31. PH Buch PH Buch GTE (Contd..) Major Environmental factors  Political  Economic  Socio-cultural  Competitive  Financial  Legal  Technological  Infrastructural  Labour related Are these Risk Factors ? ? ?
  • 32. PH Buch PH Buch 32 GTEGTE (Contd.)(Contd.)  Environment-factors vary from country to country  Even region specific variation  Also from product to product  Focused analysis of dynamics of these factors crucial  To formulate business strategies  Lack of such analysis have affected even large and resourceful MNCs
  • 33. PH Buch PH Buch 33 Economy FactorsEconomy Factors
  • 34. PH Buch PH Buch 34 Economic Factor  Home Country Economy : Policies and regulations  Host Country Economy : Size of market, Indutrialisation , Banking , FE mechanism, Purchasing power, Economic diversity  Global level Economy : Global trade bodies & Schemes
  • 35. PH Buch PH Buch 35 Global Trade Finance :Global Trade Finance : International OrganisationsInternational Organisations  Set up to maintain orderly international financial conditions  To Provide Capital  To provide guidance & direction  Particularly for economic development in developing countries
  • 36. PH Buch PH Buch 36 Political EnvironmentPolitical Environment
  • 37. PH Buch PH Buch 37 Political EnvironmentPolitical Environment More applicable in politically unstable countries Home country Host country Mix of Economic, Legal & Socio-cultural elements
  • 39. PH Buch PH Buch 39 TechnologyTechnology  Technology : Computerization, R & D, Automisation, etc.  The need of the business / project for technology inputs  Prevailing level of technology as a whole in Home & Host countries  Receptivity and Comfort zone in the Host country
  • 41. PH Buch PH Buch 41 GTE : Legal FrameworkGTE : Legal Framework  Developed Countries: System approach  Developing countries: Linked with political status  Least Developed : Non-existent  Home Country & Host Country  International Trade Loans  Global Trade organizations
  • 43. PH Buch PH Buch 43 GTE : Competitive EnvironmentGTE : Competitive Environment  From home as well as host country  Level & Nature of Competition  Linked with economic & socio- cultural status of host country  Technological factors  Global Trade :Competition an integral component  Market-research required
  • 45. PH Buch PH Buch 45 Socio-Cultural FactorsSocio-Cultural Factors  Demography  Values & Beliefs  Languages  Religion  Sensitivity to issues  National tastes/preference  Female workforce  Buyer behavior  Mixed population  Holidays
  • 46. PH Buch PH Buch 46 Environmental Factors Influencing Global TradeEnvironmental Factors Influencing Global Trade Entity Environment Activation End Result International Firm Economic Political Socio-cultural Legal Technological Competitive Manufacturing Investment Trading Marketing International Destinations
  • 47. PH Buch PH Buch 47 Market identification, Segmentation &Market identification, Segmentation & Demand assessmentDemand assessment  Understand own product  Identify & locate Direct / indirect customers  Segments User segments Geographical segments Economic segments Age / Gender specific segments  Consumption : quantum, pattern,  Exports : existing & potential
  • 48. PH Buch PH Buch 48 Market & MarketingMarket & Marketing Four ‘P’s of Marketing Product Price Promotion Place
  • 49. PH Buch PH Buch Develop Market Strategy : Market related decisions  Product features Packaging Product mix  Pricing  Promotion Branding  Distribution channels  Servicing
  • 50. PH Buch PH Buch  Classification  Features  Product Mix  Brand Policy  Packaging  Substitute / Alternate products Product /ServiceProduct /Service 50
  • 51. PH Buch PH Buch Pricing : ApproachesPricing : Approaches  Cost-based  Buyer based  Competitor based  Channel price build up  Statutory or Regulatory 51
  • 52. PH Buch PH Buch Pricing : StrategiesPricing : Strategies  Rapid skimming  Rapid penetration  Slow penetration  Psychological  Discriminatory  Loss leader 52
  • 53. PH Buch PH Buch PromotionPromotion  Trade shows / Expositions  Media advertisement  Free / No-Risk Trials  Lobbying  Warranty service  Technical services  Public relations 53
  • 54. PH Buch PH Buch DistributionDistribution Nature of the Product Consumer segments Cost Servicing channel members Home base Regulatory aspects Competitors’ practices 54
  • 55. PH Buch PH Buch 55 MARKET PLANNINGMARKET PLANNING GUIDEGUIDE
  • 56. PH Buch PH Buch 56 Major Questions ForMajor Questions For Market Planning GuideMarket Planning Guide Marketing Overview:  What business are you in ?  What are your marketing goals for next year ? Your sales and profit goals?  What might keep you from achieving these goals ?  What is your marketing budget ?
  • 57. PH Buch PH Buch 57 MAJOR QUESTIONS FOR MARKETMAJOR QUESTIONS FOR MARKET PLANNING GUIDEPLANNING GUIDE Products and Services:  What are the benefits of your products/services?  What is special about your products/services? Customers and Prospects:  Who are you current customers ?  What are their buying habits ?  Why do your customers buy your goods/ services ?  What is your market share ?  Is your market share growing, shrinking or stable?
  • 58. PH Buch PH Buch 58 Major QuestionsMajor Questions For Market Planning GuideFor Market Planning Guide Competitive Analysis:  Who are your competitors ?  What do your competitors do better than you ?  What do you do better than your competitors ?  What is your competitive position ? Price, Location and Sales Practice:  How do you establish prices ?  How does your location affect you ?  What are your sales practices ?
  • 59. PH Buch PH Buch 59 Major QuestionsMajor Questions For Market Planning GuideFor Market Planning Guide Strengths and Weaknesses:  What is your business strong at ?  What is your business weak at ? Advertising and Promotion:  What is your advertising and promotion budget ?  What are your advertising and promotion objectives ?  How do you promote your business ?
  • 60. PH Buch PH Buch 60 Major QuestionsMajor Questions For Market Planning GuideFor Market Planning Guide Strategic Marketing: What marketing problems have you discovered so far ? How do you plan to solve these problems ? How do you plan to achieve these goals ?
  • 61. PH Buch PH Buch In Conclusion . . .In Conclusion . . . 61
  • 62. PH Buch PH Buch Integrated Approach Market, Production & Plant Capacity  Market analysis  Demand estimate  Estimation of Market share  Market Strategy to achieve this share  Market Programme to execute  Provides estimates on Quantum , Timing & Financial aspects  Production programme  Plant capacity & Inventory decisions
  • 63. PH Buch PH Buch 63 THANK YOU !THANK YOU ! . . .. . . Padmin BuchPadmin Buch ______________________________________________________________________________________________________________ For academic discussions only.For academic discussions only. Details, data & assumptions are indicativeDetails, data & assumptions are indicative