Today’s customers are smart and intelligent. They do not take any product at face value. Most customers consider purchasing of any product as an investment and therefore they buy products only after careful thinking so that the product or products that they are investing in do not turn out to be a dumb investment later on.
Demo/Loaner Program for Increased Visibility, Accessibility and Utilization of the Product
1. Demo/Loaner Program for Increased Visibility, Accessibility and Utilization of the Product
Today’s customers are smart and intelligent. They do not take any product at face value. Most customers consider
purchasing of any product as an investment and therefore they buy products only after careful thinking so that the
product or products that they are investing in do not turn out to be a dumb investment later on. Customers want
maximized returns from their investment in the form of outstanding features, or accessories or performance. And these
can never be gauged with one look at the product. Customers want the products that they are purchasing to be of
highest quality but are not ready to make the decision based on assumptions. They want to be 100% sure about the
product quality, its specifications, its performance and also its conformance with their necessities and expectations.
This has put companies and organizations on the edge since such an attitude on the part of the customers is detrimental
to their business. They devised new ways to convince customers. Hence product demonstrations at tradeshows became
a common sight. Though it ensured maximum visibility to the products, this alone wasn’t enough to induce customers to
purchase the products. Hence, demo/loaner programs were launched as statistics proved that people would rather opt
to try something that is free rather than buy a product without using it or fully understanding its benefits. The evaluation
system helped potential customers to test the features of the product themselves and generate their own assessments.
Thus it helped them to gauge the quality of the product and its performance before making the purchase. However, the
added risks of demo/loaner programs are loss of demo equipment, monitoring problems, delayed returns management
and so on. Hence companies and enterprises require excellent service providers who with its expertise and advanced
technology can custom build a program suiting their needs. The following are some of the advantages of depending on
excellent demo loner /loaner program service providers:
Reduces the loss of demo equipment - up to 80% lower than current rates- with advanced tracking solutions
Reduces monitoring time and costs with real time reporting via the web
Leverages the advantage of product excellence, device demonstration, and customer intimacy
Increases the visibility, accessibility, and utilization of product
Saves organization the cost of time, money, and effort in setting up a complete supply chain management
solution
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