Issues in Business Etiquette

1. Issues in Business
Etiquette
Facilitated by Jill Chivers, The
Corporate Compass
August 2003

2. Etiquette – a mini history
A changing workplace
Male- and Euro-centric
Everyone understood the ‘code of
conduct’
Women and other “minorities”
EEO and anti-discrimination law
Globalisation

3. Etiquette strategies
The best strategy you
Have used
Know about
Pairs, quads
My top ten strategies

4. Etiquette strategies
“all meaning is contextual”
YOU

5. Top ten etiquette strategies
1. Put yourself in others shoes
2. Introductions – self & others
3. Meeting management
4. Planning and thinking ahead
5. Office gossip

6. Top ten etiquette strategies
6. Follow up
7. Look like you’re worth the money
8. Business card management
9. Email smarts
10.The surprise factor

7. Thank you!