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Think 5 Cs
                   To Shorten
                   The Social Media
                   Learning Curve




Thursday, August 18, 2011
Thursday, August 18, 2011
Coerce
                                 Control
                                 Corrupt
                                Contrived
                                 CRAP

                   Definitely NOT the Social Media weʼd like!

Thursday, August 18, 2011
Try searching Google for “Social Media”




                                We donʼt think thereʼs too many people
                                    who have the time and patience
                                 to go through even 1% of the results




Thursday, August 18, 2011
Simplify. Learn the 5 Cs




                            Dig deep into the CORE of social media




Thursday, August 18, 2011
Capacity-building




                                   1




Thursday, August 18, 2011
Capacity-building
                                 This is the ideal starting point.
                               Immerse yourself in best practices.
                            It pays to be familiar with digital media
                                 and web 2.0 concepts such as:
                                          Transparency,
                                Foundations built on mutual trust,
                                            Credibility,
                                    Long-term Expectations
                                     and more importantly,
                                            Goodwill.




Thursday, August 18, 2011
Curation




                               2




Thursday, August 18, 2011
Curation

             This is the part where you buckle down the internet highway
                                 and re-claim your brand
                           by monitoring your online reputation
                                    on a regular basis.
                                 This involves setting up
                        listening posts, using keyword filters and
                                  creating and managing
                       your social network (facebook, twitter etc.)
                                     profile accounts.




Thursday, August 18, 2011
Connection




                                3




Thursday, August 18, 2011
Connection
                    Time to put your social network accounts to good use,
                       not just by friending anyone and everyone but
                             by growing your network strategically.
                   You will need to find industry advocates and influencers
                              that directly affect your brand first.
                                     As your network grows,
                            you will need to leverage your networks
                                as customer service extensions
                               establishing a reputation of giving
                                 fast and proactive responses.
                           This is social networking with a purpose!



Thursday, August 18, 2011
Content




                               4




Thursday, August 18, 2011
Content
                          The lifeblood of the web. As a brand,
            it is imperative that you do your share to inform and educate,
                             not pitch every chance you get.
                              Being creative and interesting
                             are valuable web commodities.
                            Establish thought-leadership and
                             add value to the conversations.
                           Drive both interest and web traffic -
                           blog, create videos, upload photos
                                   as much as you can!




Thursday, August 18, 2011
Campaign




                               5




Thursday, August 18, 2011
Campaign
                    Ideally, social media upkeep is a daily business chore.
                             But just as brands continue to upgrade
                             products and services in the real world,
                      there are occasions when leveraging social media
                                 becomes extra special like using
                        contests and games apps to boost campaigns.
                                      Rewards and promos
                                sure spike customer interests and
                                  create a platform to build upon
                                     the fun and excitement.




Thursday, August 18, 2011
Remember that social media
                                           isnʼt rocket science but
                            there will be plenty of online trends and gimmicks
                                 that will be both adopted and discarded.
                                         By remembering the 5 Cs,
                                    you can stay clear of the confusion
                                  and distill how you and your company
                                   can use social media to your benefit.
                                  The ultimate goal is to learn it by heart
                              so you can plan and implement on your own.




Thursday, August 18, 2011
Thursday, August 18, 2011
Thank you!




                            http://twitter.com/existgosocial




Thursday, August 18, 2011

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Think 5 Cs to Shorten the Social Media Learning Curve

  • 1. Think 5 Cs To Shorten The Social Media Learning Curve Thursday, August 18, 2011
  • 3. Coerce Control Corrupt Contrived CRAP Definitely NOT the Social Media weʼd like! Thursday, August 18, 2011
  • 4. Try searching Google for “Social Media” We donʼt think thereʼs too many people who have the time and patience to go through even 1% of the results Thursday, August 18, 2011
  • 5. Simplify. Learn the 5 Cs Dig deep into the CORE of social media Thursday, August 18, 2011
  • 6. Capacity-building 1 Thursday, August 18, 2011
  • 7. Capacity-building This is the ideal starting point. Immerse yourself in best practices. It pays to be familiar with digital media and web 2.0 concepts such as: Transparency, Foundations built on mutual trust, Credibility, Long-term Expectations and more importantly, Goodwill. Thursday, August 18, 2011
  • 8. Curation 2 Thursday, August 18, 2011
  • 9. Curation This is the part where you buckle down the internet highway and re-claim your brand by monitoring your online reputation on a regular basis. This involves setting up listening posts, using keyword filters and creating and managing your social network (facebook, twitter etc.) profile accounts. Thursday, August 18, 2011
  • 10. Connection 3 Thursday, August 18, 2011
  • 11. Connection Time to put your social network accounts to good use, not just by friending anyone and everyone but by growing your network strategically. You will need to find industry advocates and influencers that directly affect your brand first. As your network grows, you will need to leverage your networks as customer service extensions establishing a reputation of giving fast and proactive responses. This is social networking with a purpose! Thursday, August 18, 2011
  • 12. Content 4 Thursday, August 18, 2011
  • 13. Content The lifeblood of the web. As a brand, it is imperative that you do your share to inform and educate, not pitch every chance you get. Being creative and interesting are valuable web commodities. Establish thought-leadership and add value to the conversations. Drive both interest and web traffic - blog, create videos, upload photos as much as you can! Thursday, August 18, 2011
  • 14. Campaign 5 Thursday, August 18, 2011
  • 15. Campaign Ideally, social media upkeep is a daily business chore. But just as brands continue to upgrade products and services in the real world, there are occasions when leveraging social media becomes extra special like using contests and games apps to boost campaigns. Rewards and promos sure spike customer interests and create a platform to build upon the fun and excitement. Thursday, August 18, 2011
  • 16. Remember that social media isnʼt rocket science but there will be plenty of online trends and gimmicks that will be both adopted and discarded. By remembering the 5 Cs, you can stay clear of the confusion and distill how you and your company can use social media to your benefit. The ultimate goal is to learn it by heart so you can plan and implement on your own. Thursday, August 18, 2011
  • 18. Thank you! http://twitter.com/existgosocial Thursday, August 18, 2011