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Article Designation: Scholarly JTATM
Volume 2, Issue 3, Summer 2002
1
Volume 2, Issue 3, Summer 2002
Enterprise Resource Planning in Textiles
George L. Hodge
Department of Textile and Apparel, Technology and Management
College of Textiles, North Carolina State University
ABSTRACT
A survey on the application of enterprise resource planning (ERP) systems in the textile and
apparel industry was conducted. The survey identifies software packages that are used and
linkages to applications such as e-commerce. The barriers to system implementation and factors
considered in selection of software are described.
KEYWORDS: Enterprise Resource Planning, Textiles, Apparel, e-commerce
Introduction
An exploratory survey of ERP systems in
textile manufacturing was in conducted
November 2001. The survey investigated the
following issues:
• What functions are included in
textile ERP systems?
• Who are the vendors of ERP
systems used in Textiles?
• What are the main factors in
selecting an ERP system?
• What are the barriers to
implementing ERP systems?
• What functions are linked with
textile ERP systems?
• Are companies using electronic
commerce?
Enterprise resource planning is defined as
1) An accounting-oriented
information system for identifying
and planning the enterprise wide
resources needed to take, make,
ship, and account for customer
orders. An ERP system differs
from the typical MRPII system in
technical requirements such as a
graphical user interface, relational
database, use of fourth-generation
language, and computer assisted
software engineering tools in
development, client/server
architecture, and open-system
portability.
2) More generally, a method for the
effective planning and control of
all resources needed to take, make,
ship, and account for customer
orders in a manufacturing,
distribution, or service company.
[1]
Article Designation: Scholarly JTATM
Volume 2, Issue 3, Summer 2002
2
Enterprise resource planning systems are the
connection between the plant floor and the
supply chain. A taxonomy of information
systems for textiles has been previously
proposed and is shown in figure 1 [2].
An Internet based survey instrument was
developed and an invitation to participate
was sent to the members of the electronic
discussion list of APICS Textile and
Apparel Specific Interest Group. This list
mainly includes people interested in
planning and logistics in the textile and
allied industries. Twenty-five usable
responses were received. Profiles of the
respondents are shown in figures 2, 3, and 4
summarizing the types of manufacturing,
sales volume, job title, respectively. Because
many respondents listed several types of
manufacturing operations the percentages do
not total to 100%. The respondents
represented the many segments of the textile
industry from fibers to end products.
Figure 1: Taxonomy of Textile Information Systems
Manufacturing
Execution
Systems
SupplyChain
Management
Systems
Advanced
Planning &
Scheduling
Product Data
Management
Customer
Relationship
Management
Human
Resource Logistics
Business
Intelligence
Manufacturin Purchasing
EngineeringFinance
DistributionMarketing
Enterprise Resource
Planning Systems
EDI/Internet
Article Designation: Scholarly JTATM
Volume 2, Issue 3, Summer 2002
3
Figure 2: Type of Manufacturing
0% 20% 40% 60% 80% 100%
Fiber production
Yarn manufacturing
Woven/Knitted Fabric production
Nonw ovens
Home furnishings
Apparel manufacturing
Finishing/Processing
Other
% of Respondents
Figure 3: Sales Volume
0% 20% 40% 60% 80% 100%
Under $5 Million
$5 Million - $20 Million
$20 Million - $50 Million
$50 Million - $100 Million
$100 Million +
% of Respondents
Figure 4: Job Title
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100
%
General/Corporate Management
Plant Management
Department Management
Technical/Service Management
Consultant
Vendor
Education/Training
Other
% of Respondents
Article Designation: Scholarly JTATM
Volume 2, Issue 3, Summer 2002
4
ERP Systems
Figure 5 shows the functions that the
respondents indicated were included in their
ERP system. Three to fifteen different
modules were reported as being included in
each implementation. The most common
functions are materials management,
production control and sales. There was not
sufficient data to conduct a statistical cluster
analysis of functions by vendor, industry
segment, or company; however, the number
of modules reported varied even among
companies with the same software. This
could be due to the perception of the
respondent and differences in
implementations. Also, there is no standard
description for naming each function. None
of the respondents identified themselves as
vendors so these numbers more likely
represent an user’s perspective.
Figure 5: ERP Functions
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Materials Management
Production Control
Sales
Financial
Controlling
Quality Management
System Administration
Product Engineering
Executive Information Systems
Project Management
Plant Maintenance
Human Resources
Warehousing
Purchasing
Scheduling
% of respondents
Table 1 lists the ERP software packages
used by the respondents and provides links
to company’s website. Datatex was the most
frequently listed package. It is a software
program designed for the textile industry
while many of the other packages serve
multiple industry segments. Three of the
respondents had systems developed in house
or used a best-of-breed approach combining
modules of several vendors. A
Article Designation: Scholarly JTATM
Volume 2, Issue 3, Summer 2002
5
comprehensive listing of ERP systems for
many industries is found in [3] and a
directory of ERP systems specific to textiles
is available from APICS [4].
Table 1: ERP Software
Software Name Website
ACS Optima www.cgsinc.com/softwaresolutions/index.html
Bann www.baan.com
BPCS www.ssagt.com
Datatex www.datatex-tim.com
Intenia MovexFashion www.intentia.com/w2000.nsf/Index
J D Edwards www.jdewards.com
PointMan www.pivotpoint.co.uk
SAP www.sap.com
SyteFashion None found
Each respondent was able to list up to five
factors they considered important in
software selection. The most frequent
responses could be summarized as: fit of the
software to the textile and apparel industry,
cost, support and maintenance, flexibility
and functionality. Also, users want the
software to integrate to specific systems,
such as data collection, financials, and
forecasting. Users also consider factor such
as vendor stability, number of customers,
and a proven record in textiles.
System Implementation
Respondents were asked what they thought
were the main barriers to implementing an
ERP system. The most frequently cite
barriers were:
1. Resistance to change
2. Lack of top management support
3. User training & education
Some of the other issues that were
mentioned included cost, having the right
project team, lack of a clear view of the
function of ERP, and that textiles does not
follow and ERP business flow. Umble and
Umble [5] describe 10 categories of ERP
implementation failures which area as
follows:
4. Poor leadership from top
management
5. Automating existing redundant or
non-value-added processes
6. Unrealistic expectations,
7. Poor project management
8. In adequate education and training
9. Trying to maintain the status quo
10. Mismatch between the system
capabilities and the organizations
processes and procedures
11. Inaccurate data
12. Implementation viewed as an IT
project
13. Significant technical difficulties.
Textile ERP projects appear to have the
same difficulties as all other ERP
implementations. As stated in Bobbin
magazine [6] both Pillowtex and Crown
Crafts inc. had problems implementing their
ERP systems.
As summarized in Figure 6 the median time
to implement an ERP system was 12-18
months. Several of the respondents were still
implementing their ERP system. Fifty-six
percent of the systems were identified as
being fully integrated and another thirty-two
percent were labeled as being integrated
within a business unit.
Article Designation: Scholarly JTATM
Volume 2, Issue 3, Summer 2002
6
Figure 6: Implementation Time
0 2 4 6 8
Less than 6 months
6-12 months
12-18 months
18-24 months
Over 2 years
Still implementing
Number of Responses
Table 2: Systems Linked to ERP
Function Software Website
Advanced Planning & Scheduling i2
Manugistics
www.i2.com
www.manugustics.com
Business Intelligence Board www.board.com
Customer Resource Management Omina
Financials & Accounting
Forecasting Futurion
Demand Solutions
www.futurcast.com
www.demandsolutions.com
Manufacturing Execution Systems Camstar www.camstar.com
Supply Chain Management i2 www.i2.com
Linkages
As shown in Table 2 companies are linking
their ERP systems functions beyond ERP.
Vendors and websites are also listed in
Table 2 where the respondents identified a
specific software package.
Electronic Commerce
Companies were also asked about their use
of electronic commerce applications. As
shown in figure 7 companies are using
conventional EDI, have websites, and have
an intranet. They do not have an extranet or
web based e-commerce. Table 3 lists some
of the business-to-business textile
exchanges. Less than 20% of the
respondents traded in any of these
exchanges. Also, since this survey was
conducted many of these exchanges no
longer exist.
Article Designation: Scholarly JTATM
Volume 2, Issue 3, Summer 2002
7
Figure 7: Electronic Commerce Applications
0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8
Website
Intranet
Extranet
Conventional EDI
Web-based E-commerce
Other
% of Respondents
Table 3 Textile B2B
Name Website
ATMI Auction site BuyTextiles.com
TexTrade
ClickTex
Fabria Soft goods marketplace Fabria.com
TextileGarment
FiberDealer
Conclusions
Textile companies are looking for ERP
solutions to fit their specific needs. Both
generic and textile specific packages have
been utilized in the industry. The barriers to
implementation in textiles seem similar to
those in other industries. Electronic
commerce in the form of traditional EDI, but
not electronic marketplaces which have see
lots of changes in the last year, is used by
the textile industry.
Textile companies are looking to integrate
their ERP systems with supply chain
management and business intelligence
systems. The Gartner group has now coined
the phrase ERP II [7]. ERP II systems
address the issues of sharing information
across the supply chain with trading
partners. It is expected that these systems
will not be deployed till 2005; however,
companies will move towards this new
model. Software vendors will provide
solutions for specific industries. What will
be the textile specific requirements for these
new ERP II systems?
Acknowledgement
The author would like to thank Sanjana
Vijayakumat who completed the Master of
Textiles degree from North Carolina State
University in December 2001 and collected
the data for this paper.
References
[1] APICS Dictionary Ninth Edition
(1998). APICS. Falls Church, VA,
USA.
[2] Hodge, George (2000).
"Taxonomy Of Information Systems For
Article Designation: Scholarly JTATM
Volume 2, Issue 3, Summer 2002
8
Textiles". 80th World Conference of Textile
Institute, Manchester, England, April 16-19,
2000.
[3] APICS (2002) “ERP Scorecard”
APICS Performance Advantage
June pp.59-65.
[4] Hodge, George (2000). Directory of
Manufacturing Planning and
Control Software for the Textile and
Apparel Industry, Falls Church VA:
APICS 2000, stock number 01176
[5] Umble, E.J. and M. M. Umble
(2002). “Avoiding ERP
Implementation Failure”. Industrial
Management. January/February
pp.25-33.
[6] “Home Fashions leaders hone
internal investment and global
options” Bobbin June 2000 pp. 62-
63
[7] “Taking the pulse of ERP” Modern
Material Handling February 2001
pp. 44-51
AUTHOR’S INFORMATION:
George L. Hodge
Associate Professor
Department of Textile and Apparel,
Technology and Management
College of Textiles, North Carolina State
University
Raleigh, NC 27609
George_Hodge@ncsu.edu

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“Enterprise Resource Planning in Textiles”

  • 1. Article Designation: Scholarly JTATM Volume 2, Issue 3, Summer 2002 1 Volume 2, Issue 3, Summer 2002 Enterprise Resource Planning in Textiles George L. Hodge Department of Textile and Apparel, Technology and Management College of Textiles, North Carolina State University ABSTRACT A survey on the application of enterprise resource planning (ERP) systems in the textile and apparel industry was conducted. The survey identifies software packages that are used and linkages to applications such as e-commerce. The barriers to system implementation and factors considered in selection of software are described. KEYWORDS: Enterprise Resource Planning, Textiles, Apparel, e-commerce Introduction An exploratory survey of ERP systems in textile manufacturing was in conducted November 2001. The survey investigated the following issues: • What functions are included in textile ERP systems? • Who are the vendors of ERP systems used in Textiles? • What are the main factors in selecting an ERP system? • What are the barriers to implementing ERP systems? • What functions are linked with textile ERP systems? • Are companies using electronic commerce? Enterprise resource planning is defined as 1) An accounting-oriented information system for identifying and planning the enterprise wide resources needed to take, make, ship, and account for customer orders. An ERP system differs from the typical MRPII system in technical requirements such as a graphical user interface, relational database, use of fourth-generation language, and computer assisted software engineering tools in development, client/server architecture, and open-system portability. 2) More generally, a method for the effective planning and control of all resources needed to take, make, ship, and account for customer orders in a manufacturing, distribution, or service company. [1]
  • 2. Article Designation: Scholarly JTATM Volume 2, Issue 3, Summer 2002 2 Enterprise resource planning systems are the connection between the plant floor and the supply chain. A taxonomy of information systems for textiles has been previously proposed and is shown in figure 1 [2]. An Internet based survey instrument was developed and an invitation to participate was sent to the members of the electronic discussion list of APICS Textile and Apparel Specific Interest Group. This list mainly includes people interested in planning and logistics in the textile and allied industries. Twenty-five usable responses were received. Profiles of the respondents are shown in figures 2, 3, and 4 summarizing the types of manufacturing, sales volume, job title, respectively. Because many respondents listed several types of manufacturing operations the percentages do not total to 100%. The respondents represented the many segments of the textile industry from fibers to end products. Figure 1: Taxonomy of Textile Information Systems Manufacturing Execution Systems SupplyChain Management Systems Advanced Planning & Scheduling Product Data Management Customer Relationship Management Human Resource Logistics Business Intelligence Manufacturin Purchasing EngineeringFinance DistributionMarketing Enterprise Resource Planning Systems EDI/Internet
  • 3. Article Designation: Scholarly JTATM Volume 2, Issue 3, Summer 2002 3 Figure 2: Type of Manufacturing 0% 20% 40% 60% 80% 100% Fiber production Yarn manufacturing Woven/Knitted Fabric production Nonw ovens Home furnishings Apparel manufacturing Finishing/Processing Other % of Respondents Figure 3: Sales Volume 0% 20% 40% 60% 80% 100% Under $5 Million $5 Million - $20 Million $20 Million - $50 Million $50 Million - $100 Million $100 Million + % of Respondents Figure 4: Job Title 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100 % General/Corporate Management Plant Management Department Management Technical/Service Management Consultant Vendor Education/Training Other % of Respondents
  • 4. Article Designation: Scholarly JTATM Volume 2, Issue 3, Summer 2002 4 ERP Systems Figure 5 shows the functions that the respondents indicated were included in their ERP system. Three to fifteen different modules were reported as being included in each implementation. The most common functions are materials management, production control and sales. There was not sufficient data to conduct a statistical cluster analysis of functions by vendor, industry segment, or company; however, the number of modules reported varied even among companies with the same software. This could be due to the perception of the respondent and differences in implementations. Also, there is no standard description for naming each function. None of the respondents identified themselves as vendors so these numbers more likely represent an user’s perspective. Figure 5: ERP Functions 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Materials Management Production Control Sales Financial Controlling Quality Management System Administration Product Engineering Executive Information Systems Project Management Plant Maintenance Human Resources Warehousing Purchasing Scheduling % of respondents Table 1 lists the ERP software packages used by the respondents and provides links to company’s website. Datatex was the most frequently listed package. It is a software program designed for the textile industry while many of the other packages serve multiple industry segments. Three of the respondents had systems developed in house or used a best-of-breed approach combining modules of several vendors. A
  • 5. Article Designation: Scholarly JTATM Volume 2, Issue 3, Summer 2002 5 comprehensive listing of ERP systems for many industries is found in [3] and a directory of ERP systems specific to textiles is available from APICS [4]. Table 1: ERP Software Software Name Website ACS Optima www.cgsinc.com/softwaresolutions/index.html Bann www.baan.com BPCS www.ssagt.com Datatex www.datatex-tim.com Intenia MovexFashion www.intentia.com/w2000.nsf/Index J D Edwards www.jdewards.com PointMan www.pivotpoint.co.uk SAP www.sap.com SyteFashion None found Each respondent was able to list up to five factors they considered important in software selection. The most frequent responses could be summarized as: fit of the software to the textile and apparel industry, cost, support and maintenance, flexibility and functionality. Also, users want the software to integrate to specific systems, such as data collection, financials, and forecasting. Users also consider factor such as vendor stability, number of customers, and a proven record in textiles. System Implementation Respondents were asked what they thought were the main barriers to implementing an ERP system. The most frequently cite barriers were: 1. Resistance to change 2. Lack of top management support 3. User training & education Some of the other issues that were mentioned included cost, having the right project team, lack of a clear view of the function of ERP, and that textiles does not follow and ERP business flow. Umble and Umble [5] describe 10 categories of ERP implementation failures which area as follows: 4. Poor leadership from top management 5. Automating existing redundant or non-value-added processes 6. Unrealistic expectations, 7. Poor project management 8. In adequate education and training 9. Trying to maintain the status quo 10. Mismatch between the system capabilities and the organizations processes and procedures 11. Inaccurate data 12. Implementation viewed as an IT project 13. Significant technical difficulties. Textile ERP projects appear to have the same difficulties as all other ERP implementations. As stated in Bobbin magazine [6] both Pillowtex and Crown Crafts inc. had problems implementing their ERP systems. As summarized in Figure 6 the median time to implement an ERP system was 12-18 months. Several of the respondents were still implementing their ERP system. Fifty-six percent of the systems were identified as being fully integrated and another thirty-two percent were labeled as being integrated within a business unit.
  • 6. Article Designation: Scholarly JTATM Volume 2, Issue 3, Summer 2002 6 Figure 6: Implementation Time 0 2 4 6 8 Less than 6 months 6-12 months 12-18 months 18-24 months Over 2 years Still implementing Number of Responses Table 2: Systems Linked to ERP Function Software Website Advanced Planning & Scheduling i2 Manugistics www.i2.com www.manugustics.com Business Intelligence Board www.board.com Customer Resource Management Omina Financials & Accounting Forecasting Futurion Demand Solutions www.futurcast.com www.demandsolutions.com Manufacturing Execution Systems Camstar www.camstar.com Supply Chain Management i2 www.i2.com Linkages As shown in Table 2 companies are linking their ERP systems functions beyond ERP. Vendors and websites are also listed in Table 2 where the respondents identified a specific software package. Electronic Commerce Companies were also asked about their use of electronic commerce applications. As shown in figure 7 companies are using conventional EDI, have websites, and have an intranet. They do not have an extranet or web based e-commerce. Table 3 lists some of the business-to-business textile exchanges. Less than 20% of the respondents traded in any of these exchanges. Also, since this survey was conducted many of these exchanges no longer exist.
  • 7. Article Designation: Scholarly JTATM Volume 2, Issue 3, Summer 2002 7 Figure 7: Electronic Commerce Applications 0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 Website Intranet Extranet Conventional EDI Web-based E-commerce Other % of Respondents Table 3 Textile B2B Name Website ATMI Auction site BuyTextiles.com TexTrade ClickTex Fabria Soft goods marketplace Fabria.com TextileGarment FiberDealer Conclusions Textile companies are looking for ERP solutions to fit their specific needs. Both generic and textile specific packages have been utilized in the industry. The barriers to implementation in textiles seem similar to those in other industries. Electronic commerce in the form of traditional EDI, but not electronic marketplaces which have see lots of changes in the last year, is used by the textile industry. Textile companies are looking to integrate their ERP systems with supply chain management and business intelligence systems. The Gartner group has now coined the phrase ERP II [7]. ERP II systems address the issues of sharing information across the supply chain with trading partners. It is expected that these systems will not be deployed till 2005; however, companies will move towards this new model. Software vendors will provide solutions for specific industries. What will be the textile specific requirements for these new ERP II systems? Acknowledgement The author would like to thank Sanjana Vijayakumat who completed the Master of Textiles degree from North Carolina State University in December 2001 and collected the data for this paper. References [1] APICS Dictionary Ninth Edition (1998). APICS. Falls Church, VA, USA. [2] Hodge, George (2000). "Taxonomy Of Information Systems For
  • 8. Article Designation: Scholarly JTATM Volume 2, Issue 3, Summer 2002 8 Textiles". 80th World Conference of Textile Institute, Manchester, England, April 16-19, 2000. [3] APICS (2002) “ERP Scorecard” APICS Performance Advantage June pp.59-65. [4] Hodge, George (2000). Directory of Manufacturing Planning and Control Software for the Textile and Apparel Industry, Falls Church VA: APICS 2000, stock number 01176 [5] Umble, E.J. and M. M. Umble (2002). “Avoiding ERP Implementation Failure”. Industrial Management. January/February pp.25-33. [6] “Home Fashions leaders hone internal investment and global options” Bobbin June 2000 pp. 62- 63 [7] “Taking the pulse of ERP” Modern Material Handling February 2001 pp. 44-51 AUTHOR’S INFORMATION: George L. Hodge Associate Professor Department of Textile and Apparel, Technology and Management College of Textiles, North Carolina State University Raleigh, NC 27609 George_Hodge@ncsu.edu