Maximo Asset Management Industry Solutions.

“On Demand IT Solutions”
Euro Consulting EMEA
Maximo • Solutions
United Kingdom
Euro Consulting EMEA Head Office,
23 Blair Street, Edinburgh, EH1 1QR, UK
Netherlands
Euro Consulting, EMEA, Leeuwerikplein
101, 144HZ, Purmerend, Holland
Malta
Euro Consulting EMEA, 104 Old College
Street, Sliema, SLM 1377, Malta, EU

Solutions
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Euro Consulting EMEA • Introduction • About Us
Managing Assets
Strategic Asset & Service Management
ITSM • Asset Management
TSRM • Tivoli Service Request Manager
Industry Solutions for Government
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Industry Solutions • Oil & Gas
Industry Solutions • Service Providers
Industry Solutions • Transportation
Industry Solutions • Utilities
Spatial Asset Management
Maximo Space Management for Facilities
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IBM Maximo Everyplace
Our Clients & Consulting Partners
Contact Us
“ ”
Contents

Euro Consulting EMEA focuses exclusively on
the success of companies deploying enterprise
Applications and technology.
Our experts deliver on Euro Consulting’s
commitment: to ensure that you benefit from a
trusted lifetime partnership with Euro consulting
and to help you achieve your business goals not
only for now however also for the future.
We offer a unique focus on many different
application and technology initiatives by combining
leading expertise, broad coverage, global reach,
and a flexible delivery model, which is designed for
the needs of each client. At Euro Consulting EMEA,
our aim is to ensure the success of EVERY project,
We work with clients to help with the delivery of
their project, through providing Professional and
Expert Services, working with you to define simple
or complicated enterprise solution architecture,
world Class development, and being on-hand to
provide best in class support when you really need
it.
We have a strong portfolio of System Integration
offerings to provide increased added value for
clients, as well as a source of better growth and
profitability. Our enhanced distributed delivery
model has quality, scalability, predictability and
flexibility at low price point, and we have a strong
onshore and offshore presence from both our
“Advanced Oracle Service Centre” (AOSC) and IBM
Maximo Centre of Excellence based out of our
Edinburgh, Malta and Netherlands offices.
“We pride ourself on the expert knowledge of its staff, the
quality of its deliverable’s, value-add tools, methodologies
and processes and the open, honest and trusting
relationships established over the years with our clients and
partners alike, this is vitally important for us in such a niche
market.”
Introduction
“ ”
1 Solutions

Euro Consulting EMEA is a leading IT Consulting
and business services organisation. It provides
business consulting, system integration and IT
system support. Euro Consulting works closely with
its customers to understand their IT needs, enabling
change that increases their efficiency & productivity
by applying our deep industry knowledge in the
relevant areas.
Globally we have built an established ECM, Oracle,
EAM and Telecom Networks capability (including
document and record management) delivered
through our European practices (including UK)
linked via an international network. Our network
of almost 15,000 specialists world-wide and our
legacy of over 100 completed projects to date,
we are recognised as a specialist for all major
enterprise applications that are available on todays
competitive market.
Our Oracle Practice is very specific to the Industry
sectors we specialise in, over the years we have
built an Oracle Competence Centre with expertise
with Siebel CRM, OBIEE, Oracle Database. SOA
Architecture, Fusion Middleware, Customer
Data Integration (CDI) and the only Competence
Centre in the UK with experienced CC&B (formally
Cordaptix) and lodestar MDM expertise. With the
level of expertise we feel we have created a ONE
Stop Shop for services, which is a unique service to
offer our clients today.
“Our approach is relationship driven – we regard ourselves
both as consultant and partner, and geared to provide you
with positive outcomes at all stages of our relationship.”
About Us
“ ”
Solutions2

Every company has critical assets - assets
that have a direct and significant impact
on corporate performance and profitability. It
is a company’s assets that create competitive
advantage and earnings. If your company is not
getting the maximum from its asset base, you are
leaving opportunity on the table.
No one knows more about asset management
than IBM Maximo. Thirty years of experience have
built a deep understanding of the unique needs
of different asset classes and the unique needs
of the different businesses that deploy them. IBM
Maximo understands the needs of your asset
driven business and the importance of making the
most of your investment in order to guarantee the
maximum possible return.
We give you the knowledge and control you need to
get more performance and value out of every asset
throughout your enterprise.
Managing Assets
“ ”
3 Solutions

IBM Maximo Asset Management is an integrated
productivity tool and database that helps you
manage all your assets types on a single software
platform. Built in a service-oriented architecture
(SOA), Maximo Asset Management delivers a
comprehensive view of all assets types, their
conditions and locations, and the work processes
that support them, to provide you with optimal
planning, control, audit and compliance capability.
The Maximo database provides critical information
about asset resources, including key attribute,
their configuration, and their physical and logical
relationships to other resources.
By using Maximo Asset Management user interface,
you can establish key performance indicators
(KPI’s) to monitor asset conditions and trigger
automated action based on changes. You can
create, assign, monitor, notify, and report on key
process components such as work orders, service
desk tickets, and purchase orders, including
status, from start to finish. You can also include
attachments, such as maps, pictures, and URLs to
each record or task to eFeatures.
•Manage all of your asset deployment,
specifications, monitoring, calibration, costing and
tracking from a single system.
•Manageyourvendorcontractswithcomprehensive
contract management support for purchase, lease,
rental, warranty, rate, master, blanket and user-
defined contracts.
“This asset management software provides insight for all of
your enterprise assets, their conditions and work processes,
for better planning and control.”
IBM Maximo Strategic Asset & Service
Management Solutions
“ ”
Solutions4

Advantages
•Comprehensive maintenance work management
solution for planned and unplanned activities
including long- and short-term planning, preventive,
reactive and condition-based maintenance,
schedule management, resource optimisation and
key performance indicators.
•Define service offerings and establish Service
Level Agreements (SLAs) to help align service levels
with business objectives.
Benefits
•Plan inventory to meet maintenance demand
precisely, making the right parts available at the
right location when needed.
•Scalable service oriented architecture with a
flexible business process configuration platform
thatadaptstoyourchangingbusinessrequirements
and easily connect with the rest of your enterprise
systems.
Business Benefits
While traditional CMMS systems focus on
maintenance, Maximo Asset Management is
an Enterprise Asset Management system that
provides comprehensive support for your asset,
maintenance, resource and parts supply chain
management needs enhance communication and
productivity further.
“ ”
5 Solutions
IBM Maximo Strategic Asset & Service
Management Solutions

•Reduce IT cost, mitigate risk and optimise
service with effective IT asset management
solutions.
•Enables effective management of the IT asset
lifecycle, to lower cost, mitigate license compli-
ance risk, and better align IT with business goals.
•Optimise software licenses and reduce likelihood
of over buying as well as fines due to under-licens-
ing.
•Help control the cost of IT assets with a single
solution that tracks and manages your hardware,
software and related information throughout their
life cycle.
•Optimise IT asset utilisation and IT service levels:
deploy not more, not less.
•Closely align IT with business requirements
through IT asset cost and usage information.
•Reduce time, cost and risk associated with com-
pliance audits through comprehensive software
license management.
•Relevant vendor, contract, lease, warranty and
license data minimises procurement & mainte-
nance expenses and helps negotiate contract
renewals.
Improve service desk quality & incident resolution
time with accurate IT asset information.
IBM MAXIMO IT Asset Management
(ITSM)
“ ”
Solutions6

•Automated request fulfillment system through
integrated service desk and service catalog.
•Manages both call-based and catalog-based
requests in one solution with integrated service
desk software and service catalog.
•OCG Gold Level ITIL v3 Certification for
Incident Management, Change Management and
Request Fulfillment Management.
•Enables users to obtain IT services through
published service offerings.
•Takes advantage of proven workflows and for
fast time to market.
•Employs change and configuration management
software features, such as easy drag and drop
screen, workflow customisation and simple con-
figuration tools for on-the-fly changes.
•Combines upgradeability, easy configuration,
customer-built customisations and data preserva-
tion during updates/upgrades so you never rebuild
your service desk again.
Tivoli Service Request Manager (TSRM)
“ ”
7 Solutions

IBM Maximo Industry Solutions
for Government
“ ”
Solutions8
IBM Maximo® for Government addresses
requirements unique to federal government
contracting and personal property management.
Provides a “government-driven” view of assets and
helps address regulatory requirements unique
to federal government contracting and personal
property management.
•Create a holistic view of current property
ownership, stewardship, location and status,
enabling visibility into the entire asset lifecycle.
•Facilitate higher asset performance and mission
readiness.
•Better manage risk and compliance with
government, environmental and safety regulations.
•Drive accountability and governance through
increased visibility and control of assets.
•Enable system consolidation and a “government-
driven” view from a single platform Additional
bullets (optional).
•Based on leading standards-based technology:
web-architected platform built on J2EE with
advanced business process management, based
on SOA, web services and XML.
Features
•Industry specific capabilities
•Rational consolidation
•Internet architecture
•Risk Management

“ ”
9 Solutions
Advantages
•Provides industry specific capabilities to support
Government requirements, such as contracts,
personal property, and Unique Identification (UID)
Compliance.
•Allows organisations to consolidate multiple
asset management solutions for fleet, facilities,
production and IT assets into a single platform and
database.
•Provides a standards based, Java 2 Enterprise
Edition (J2EE) certified platform that is Service
Oriented Architecture (SOA) enabled.
•Supports compliance with government regulatory
requirements such as FAR part 45 and DFAR
252.211 – 7003.
Benefits
•Aligns with the business needs and provides a
greater fit out-of-the-box.
•Lowers total cost of ownership for IT departments
while providing a common platform for all EAM
users.
•Easy to use and easy to learn solutions that
integrate easily with other SOA applications.
•Allows organisations to track regulatory
compliance of assets.
for Government

IBMMaximoforOil&Gashelpsmanageproduction
equipment, facilities, transportation and IT assets
on one single platform.
IBM Maximo for Oil & Gas provides oil & gas
companies with best practices to help improve the
productivity and efficiency of their critical assets.
•Manages assets with a single approach.
•Manages each asset’s life cycle including
acquisition, work management, inventory control,
purchasing, and preventive maintenance.
•Addresses the specialised needs of the oil
& gas industry such as – failure codes, asset
specifications, location details, prioritisation matrix,
regulatory compliance, and condition for work.
•Built on J2EE component-based Internet
architecture, it easily integrates into most existing
business systems.
Features
•Failure Codes
•Asset Specifications
•Location Details
•Prioritisation Matrix
•Regulatory Compliance
•Condition for Work
•Defect reporting
•Incidents reporting
•Improvements reporting
•Investigations
•Solutions
•Benefits & Losses
for Oil & Gas
“ ”
Solutions10

Advantages
•Ability to import standard failure code data
based on ISO 14224: Petroleum and Natural Gas
Industries directly into the Maximo table structure
for Failure Class and Failure List. The failure class,
problem cause and remedy for Oil & Gas assets are
represented by this data.
•Ability to import standard asset specification
data based on ISO 14224 into the Maximo table
structure.
•Provides insight on such asset characteristics as
the true physical location, engineering reference
numbers & drawing ID’s, safety zones, permitting
requirements, etc.
•Amatrixbasedsystemofworkorriskprioritisation.
•Provides the ability to hold details of regulations
relevant to work carried out in Maximo, and relate
these regulations to both work planned in Maximo
and actual work carried out.
•Provides guidance as to when work can be
completed on an asset, group of assets, or even an
area or location within a plant site.
•Documents an asset that deviates from perfect
operation.
•Documentsadeviationfromanexpectedstandard
of operation.
•Documents actual costs and benefits of
implementingimprovementstoanexistingbusiness
process or plant configuration.
•Addresses an unresolved incident or defect, to
record lessons learned from an After Action Review,
or to record the results of Root Cause Failure
Analysis.
•Creates and manages predefined responses to
problems and lessons learned from an After Action
Review.
•Defines benefits that can be associated with
Improvements and Solutions.
“ ”
11 Solutions
for Oil & Gas

Benefits
•Reduces the time to gather and load failure
classes, problems, causes and remedies.
•Reduces the time to create this data from scratch.
Once loaded, the follow-on value is the ability to
classify all assets within Maximo for purposes of
certification, licensing, trend analysis, equipment
standardisation, etc.
•Oil & Gas customers add a number of additional
fields to Locations to support a variety of different
purposes, including physical location, taxonomy,
operating context and reliability related data.
•Customers need to evaluate whether work needs
to be carried out within say 1 hour, 24 hours, 3 days,
1 week, etc. based on preset criteria. Prioritisation
matrix ensures that critical assets are given priority
maintenance; thus, removing the emotion out of
critical decisions.
•The customer is provided documented proof that
work carried out in Maximo was completed based
on the required regulation. Also provides the ability
to demonstrate compliance with many statutory
requirements covering safety, health and the
environment.
•By defining the Condition for Work (CfW), this
criterion could be used by maintenance planners to
aggregate similar work based on CfW or recognise
work that could be done given a CfW opportunity
that arises during plant operations.
•Drives enhanced maintenance and operational
performance.
•Improves process safety management.
•Drives continuous improvement.
•Improves process safety management and serves
as a mechanism for initiating the recording of
lessons learned by an organisation.
•Supports organizational learning.
•Drives improvements in plant availability.
for Oil & Gas
“ ”
Solutions12

IBM Maximo® for Service Providers helps manage
assets for multiple customers in a single deployed
instance.
IBM Maximo for Service Providers helps lower total
cost of ownership and increase profitability and
customer satisfaction by managing your customer’s
assets either through third-party outsourcing or
internally shared services model.
•Provide detailed and accurate billing with a review
and approval cycle.
•Reduce TCO by leveraging a single deployed
instance to manage multiple customers.
•Improve efficiency of service delivery with
automatic notification and automatic assignments.
•Manage multiple customers with many physical
locations and provide unique customer agreements
and rules to define entitlement of services and
pricing.
•Automatically bill your customers for recurring
fees, for asset management, and asset usage.
•Based on leading standards-based technology:
web-architected platform built on J2EE with
advanced business process management, based
on SOA, web services and XML.
Features
•Billing Functionality
•Customer Agreements
•Response Plans
•Multi-Customer Operation
•Interactive, Action Based Workflows
•Versatile Reporting Engine
“ ”
13 Solutions
for Service Providers

Advantages
•Rich functionality allows for multiple billing
methods across managed assets and services.
•One repository for data such as a listing of the
Servicesyouwillprovidetoyourcustomers;theSLAs
to provide them; the prices that will be charged and
the ability to monitor the process around delivering
these services.
•Functionality includes the ability to automatically
assign the appropriate person or team responsible
forhandlingeachrequest,willselecttheappropriate
job plan or template to accomplish the requested
work, will notify the appropriate individuals about
the work in process, and will determine the next
steps that are needed.
•Complete segregation of customer data. Provides
the ability to run multiple customers on one
instance.
•Comprehensive engine allowing you to automate
service delivery.
•Report tooling includes canned reports, Key
Performance Indicators displayed on a dashboard,
Ad Hoc Query functionality and a query wizard
allowing users to define and schedule their own
reports.
Benefits
•Gives a service provider visibility into all of the
costs of maintaining assets and providing services.
Provides transparency for the customer into their
usage of those assets and services.
•Documentation of the services that will be
performed for the customer. Entitlement checks
against these agreements allowing you to ensure
the Customer is entitled to that service under the
requested conditions, and, most importantly, the
prices that will be charged for the services provided.
•Provides for a smooth and consistent response
to any request from customers. Provides visibility
for Service Provider mgmt and the customer on the
progress of the response.
•Reduced cost for maintenance and upkeep.
•Ensures consistency of service delivery and
process management.
•Provides Service Provider management with in
depth results on their business.
“ ”
for Service Providers
Solutions14

Provides organisations with best practices
to help improve the productivity of critical
transportation assets. Helps address stringent
regulatory requirements, with best practices to
extend asset life, optimise parts management,
reduce road calls, and increase planned
maintenance.
•Complete solution for managing all transportation
asset types, including fleets of cars, trucks,
buses, locomotives and rail vehicles, aircraft and
vessels, adding capabilities over Maximo Asset
Management.
•Advanced Asset Management capabilities for
equipment status, meter change out and history,
meter import, position codes, serial number
changes and warranty recovery.
•Enhanced Work Management capabilities for
campaigns, industry codes, labor certification,
maintenance alerts, mechanic’s clip board and
outside repair orders.
•Extended Inventory Management features for
cycle counting and fuel tank management.
•Leveraging Service Oriented Architecture (SOA) on
a Java 2 Enterprise Edition (J2EE) certified internet
platform.
•Version 6.2 adds new product enhancements for
life cycle costing, motor pool, labor qualifications,
driver logs, fuel and fluid management and asset
templates.
Features
•Industry specific capabilities
•Risk Management
“ ”
15 Solutions
for Transportation

Advantages
•Provides industry specific capabilities to support
transportation business requirements, such
as Campaigns, Industry Codes, Fuel and Meter
Integration, Labor Certifications, Maintenance
Alerts, Meter History and Warranty Recovery.
•Allows organisations to consolidate multiple
asset management solutions for fleet, facilities,
production and IT assets into a single platform and
database.
•Supports compliance with government regulatory
requirements and helps achieve service level
agreements (SLA).
Benefits
•Aligns with the business needs and provides a
greater fit out-of-the-box.
while providing a common platform for all EAM
users.
•Easy to use and easy to learn solutions that
integrate easily with other SOA applications.
•Allows organisations to track regulatory
compliance of assets.
“We are proud to employ some of the most skilled Maximo
developers in the world. With us you can expect efficient
delivery and World-class results.”
“ ”
for Transportation
Solutions16

Supports work and asset management for
transmission and distribution in water, gas and
electric utilities.
Helps increase asset and resources effectiveness
by providing a platform to support all types of asset
classes and all types of work in water, gas and
electric utilities.
•Improve productivity with Compatible Unit
Estimating (CUE) and a multilevel compatible unit
library.
•Manage crew type and crew makeup with
enhanced crew management while tracking labor
skills and certifications.
•Support smart meter or revenue meter asset
management lifecycle.
•Integrated with fixed-asset accounting, mobile
workforce management and design tools based on
SOA.
•Includes Maximo Spatial to support map-based
user interface built on the latest ESRI ArcGIS Server
technology.
•Integrated work and asset management
functionality on a modern, J2EE standards based
platform including supply chain management,
contact management, and SLA.
Features
•Industry specific capabilities for electric, gas and
water transmission and distribution.
•Spatial Enablement
“ ”
17 Solutions
for Utilities

Advantages
•Built on Maximo, provides industry specific
capabilities to support compatible unit estimating
(CUE), crew management, tracking of labor skills
and certifications, integration with fixed asset
accounting, mobile workforce management, design
tools and spatial (GIS) enablement.
•Allows utilities to consolidate multiple work and
asset management solutions across business
units, including transmission, distribution, power
generation, water/wastewater treatment, vehicle
fleet, facilities, and IT assets into a single platform
and database.
•Supports visualisation of assets, locations and
work orders, leverages investment in GIS.
Benefits
•Aligns with the specific business needs and
provides a greater fit out-of-the-box into the complex
utility eco-system.
while providing a common platform for all asset
management users promoting best practice
throughout the enterprise.
•Open architecture that integrates easily with other
business applications in the enterprise.
•Improves work planning and analysis while
reducing data duplication.
“ ”
for Utilities
18 Solutions

Dynamically visualise asset relationships with
geographic information system technology.
IBM Maximo® Spatial Asset Management provides
users with the visibility to see complex GIS
information. This solution provides a geospatial
context of work, assets and relevant land-based
features, which improves reliability, longevity and
efficient work execution.
•Seamless user experience provides access to
dynamic GIS functionality, instead of simply viewing
a static map.
improves work planning and analysis while
eliminating the need for data duplication.
•Leveraging GIS functionality inside Maximo®
creates efficiencies in business processes and
improves communication.
•Allows organisation to take advantage of data that
is not maintained in their GIS systems, but provides
valuable insights for decision making.
•New features enhance performance, usability
and security.
Features
•Industry specific capabilities for electric, gas and
water transmission and distribution.
•Spatial Enablement
“ ”
IBM Maximo Spatial Asset Management
Solutions19

Advantages
•Built on Maximo, provides industry specific
capabilities to support compatible unit estimating
(CUE), crew management, tracking of labor skills
and certifications, integration with fixed asset
accounting, mobile workforce management, design
tools and spatial (GIS) enablement.
•Allows utilities to consolidate multiple work and
asset management solutions across business
units, including transmission, distribution, power
generation, water/wastewater treatment, vehicle
fleet, facilities, and IT assets into a single platform
and database.
•Supports visualisation of assets, locations and
work orders, leverages investment in GIS.
Benefits
provides a greater fit out-of-the-box into the complex
utility eco-system.
while providing a common platform for all asset
management users promoting best practice
throughout the enterprise.
•Open architecture that integrates easily with other
business applications in the enterprise.
•Improves work planning and analysis while
reducing data duplication.
IBM Maximo for Utilities offers integrated work
and asset management for transmission and
distribution including compatible unit estimating
(CUE), crew management, meter management and
GIS integration.
“ ”
IBM Maximo Spatial Asset Management
20 Solutions

IBM Maximo Space Management for Facilities
provides floorplans representing space and
physical assets.
IBM Maximo Space Management for Facilities
provides visualisation capabilities of floorplans and
physical assets to perform moves/adds/changes,
supporting consolidation activities for better
management of space and energy within a facility.
•Increase space utilisation: By understanding
spaceutilisation,organisationscanmakebetteruse
of existing space, more strategic rental and lease
decisions and ultimately lower the occupancy cost
per square foot. Support consolidation activities.
•Track occupancy and employee data:
Understand available and used space within
a building visually by department, function or
individual. Use for regulatory reporting and
chargeback execution.
•Create, schedule and execute moves in graphical
user interface: Streamlines the process of
relocating people and assets; reduces the time
and cost of executing individual or group moves.
Supports additional headcount allocation and on-
boarding activities.
•Dynamically track mechanical, electrical,
plumbing, gas lines and electrical data: Quick
access to information about the building
infrastructure, such as locating shut-off valves;
locating service zones on an electronic floor plan,
and tracing telephone or LAN cabling.
•Manage key and lock data associated with an
electronic floor plan: Simplifies the process of
managing key, lock and door information and
improves facility safety and security.
•Business continuity: Electronic documentation
of asset, location and occupancy data allows
for disaster recovery and improved uptime and
availability of business services.
•AutoCAD and Microstation compatible: Easy
import and export of CAD designs created in either
AutoCAD or Bentley Systems MicroStation design
solutions.
“ ”
Solutions
Maximo Space Management for Facilities
Solutions21

IBM Maximo Everyplace provides the ability to
use Maximo from supported mobile devices and
smartphones.
With IBM Maximo Everyplace, the Maximo
Application Designer offers features that make it
easier to design for small touchscreens. Design
Maximo screens for supported smartphones and
access them wherever you have connectivity.
•Leverage IBM Maximo across a range of devices
to gain real-time visibility into your operations.
•Allow your users to access any existing IBM
Maximo application on an iPhone, iPod touch,
select Blackberry devices, iPad or, Android device
without installing anything on the devices.
•Configure IBM Maximo applications for optimal
viewing on a small, mobile screen—or any device
using an IBM Maximo supported browser—by using
the IBM Maximo Application Designer.
•Use the same application on multiple devices
running IBM Maximo-supported browsers.
“Consolidate phone, e-mail, and access to IBM Maximo in a
lightweight, portable, inexpensive device.”
“ ”
IBM Maximo Everyplace
22 Solutions

Pharmaceutical
Our Consulting Partners
Oil, Gas, Energy & Utilities
Finance
Manufacturing
Hospitality
Transport
“On Demand IT Solutions”
Our Clients & Consulting Partners
23 Solutions
Telecom

Solutions24
Euro Consulting EMEA
Head Office (UK): +44 (0)131 220 2820
Malta Office: +356 2778 0717
e: info@euroconsulting-emea.eu
w: www.euroconsulting-emea.eu
Contact Us
“ ”
© copyright Euro Consulting EMEA
Produced in Malta, EU, 2013
All Rights Reserved
Euro Consulting EMEA and the Euro Consulting EMEA logo are trademarks or
registered trademarks of International Business.
Other company, product and service names may be trademarks or service
marks of others.
References in this publication to Euro Consulting EMEA productsor services
do not imply that Euro Consulting EMEA intends to make them available in all
countries in which Euro Consulting EMEA operates.

Maximo Asset Management Industry Solutions.

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Maximo Asset Management Industry Solutions.