1. Eslam Mohamed Hossam
Contact number: +966 550076080
002 01061021988
Email Address: Eslammohamed.hossam@wipro.com.
Eslam_hossam1@yahoo.com.
Objective
To obtain a challenging position in a multinational firm to utilize and enrich
my skills with opportunities for personal advantages based on professional
skills and achievements.
Education
Faculty of Commerce - Helwan University, 2006 – 2009,
BA Economic – Degree (Good)
Certificates
Microsoft Certificates,
Windows Server 2008 Active Directory, Configuration.
Windows Server 2008 Network Infrastructure, Configuration.
Windows server 2008, server virtualization.
Windows server 2008 Virtualization administrator.
System Center Data Protection Manager 2007, Configuring.
Deploying Office 365.
2. Areas of Specialization
Installing and configuring of Windows XP, Win 7, Win 8, Win
10, Win server 2008 & 2012 R2.
Excellent knowledge of Microsoft Office 2003, 2007, 2010.
Excellent knowledge of Microsoft outlook configuration and
troubleshooting.
MAP, ability to us map tool to discover all the resources over
the network and evaluate the Infrastructure Requirements.
Ability to troubleshooting “Windows Server 2008, Windows
server 2012, Windows 7 and Windows 8” Issues, Setup as well
as Network Issues.
End user support “Drivers, Printers and any normal activities”.
Implement and Configure System Center servers like SCCM,
SCOM.
Troubleshooting client’s issues as well as main server’s issues.
Creating patch management cycle for servers as well as
workstations.
Managing daily reports to help and assess the environment
readiness.
Creating custom views based on the customer requirements.
Very Good Knowledge in administration SCCM & SCOM 2012.
Fair Knowledge in VMware VSphere 6.0 and creating new VMs.
SystemCenter Operation Manager (SCOM) 2012:
Managing Monitoring activities.
Generating server’s performance reports.
Creating user roles to have web access view for SCOM
Alerts.
3. Creating a notification subscription to send alerts by
mails to a specific subscriber.
Managing SCOM clients, discovering machines and push
agents.
Configuring all the thresholds and overrides rules alerts.
SystemCenter ConfigurationManager (SCCM) 2012:
Create AD sites and IP Subnets Boundaries as well as
Boundary Groups.
Managing SCCM clients pushing and configuration.
Software pushing by using application and packaging
Methods.
Software updates configurations as well as auto update
configuration.
Creating collections based on users and Devices or by
using SQL query based on environment requirements.
Creating distribution points and discover inventory by
all discovery methods.
Configure SUP, FSP and Asset Intelligence server roles.
Troubleshoot all the replication issue betweenCAS and
Primary Database.
Lync 2010:
Configuring Lync 2010
Add users, Create policies for each users and groups.
Install Lync client.
Configuring Lync server for mobility solution (Smart
phones Lync client).
Additional Studied Courses
ITI Edu Egypt Course.
ICDL Course.
Win XP, Win 7 and MS office (Excel, word).
Active Directory and Basic Networking Course “Internal Wipro Office”.
Microsoft Training “Office365”.
Microsoft training “windows 8”.
SCOM 2012. “Koenig Solutions”.
VMware VSphere 6.0. “Internal Wipro Office”
General Skills:
4. Good Team worker.
Hard worker.
Fast learner.
Language Skills
Arabic: mother tongue.
English: Fluent in both spoken and written.
Work Experience
Company name: WIPRO Information Technology.
Job Title / Department: IT Engineer / MSBU (Microsoft Business Unit).
From- to: 04/10/2009: Present.
Key Projects
Project
Technology
Client Role
1- SCCM
2012.
2- SCOM
2012.
3- SCSM
2012.
4- Windows
server 2012
domain
controller.
King Abdullah Petroleum
Studies and Research Center
(KAPSARC)
6 Months
Handle day to day activities in Active Directory
such as create users and reset passwords.
Create daily performance reports for all critical
servers.
Check and Push SCCM & SCOM agents for the
environment inventory.
Monitor SCOM alerts, fix it and close it.
Create SCCM update patches.
Handle daily process in SCSM Like creating
reports and giving user privileges.
Migrate SCCM, SCOM and SCSM DBs to a new
SQL server cluster in test and development
environments.
5. SCCM 2012 SP2
Saudi Airlines (Jeddah)
Year: 2015/2016
Implement and configure a full SCCM hierarchy
structure for Saudi airlines.
1 CAS server, 2 Primary servers with 4
Management point and 30 Distribution |Points for
all Kingdom locations.
Configure 2 local Database servers on the 2
primaries.
Replicate DB among sites and Sync all software
updates and patches.
Configure SUP, Asset Intelligence and reporting
server roles at CAS server.
Configure MP, DP, FSP and application catalog
website point and web services point in the 2
Primary servers.
Discover all devices and users in the environment
and create boundaries according to IP subnets
for each site.
Create Test and Name Based collections for
Desktops, Laptops and servers.
Push SCCM agent and test patches and
Applications deployments.
SCCM and SCOM
2012
SADARA (Jubail)
Year: 2014/ 2015
1-year assignment
Managing daily activity for SCCM and SCOM
2012.
Generating reports and Managing Alerts for
SCOM.
Creating Package, Application and test them on
Sadara Collections with SCCM.
Creating a notification subscription to send alerts
by mails to a specific subscriber with SCOM.
Managing monitoring activities and check health
state for all clients.
Managing and configuring SCCM clients.
6. Win 7 and
Office 2010
Image
deployment.
SADARA (AL Khobar)
Year: 2013
Create Sadara standard image by capturing
Reference machine by Norton Ghost utility.
Push the image for 450 Laptops.
Join all machines to the domain.
Activate windows and office license, check all the
drivers and the antivirus.
Microsoft System
Center Support
Princess Nora University
(Riyadh)
Year: 2013
SCCM/SCOM/DPM Implementation.
To Monitor all Platforms in PNU Environment
To Manage Up to 5000 Clients.
Create a custom Update Deployment Structure
as well Application Management and Testing
Structures.
Remote Tools Configuration for Desktop
Supporting.
SCCM 2012
Land Mark Group (Lebanon)
Year: 2012
SCCM client pushing installation method
configuration.
Software pushing.
Windows 7 and Office 2010 deployment.
Lync 2010
Al Rajhi Takaful Bank (KSA)
Year: 2012
Configuring Lync server for mobility solution and test
Lync users on smart phones:
Android.
IOS.
7. Win 7 and
Office 2010
Deployment.
All Microsoft clients
(Qatar):
1- Aspire Zone
2- Ministry of culture
3- Al Kass channel.
4- Qatari Diar
Year: 2011
Creating Master Image for each client with the
required applications from the customer with
customize settings.
Running MAP and ACT tools In Each customer
environment to prepare it for the deployment
activity.
Provide daily reports about the deployment activity.
Implement windows 7, restoring the backup.
Configuring and Troubleshooting Network and local
printers.
Installing MS software’s and applications.
Personal Information
• Birth date: 28/09/1988.
• Nationality: Egyptian.
• Marital Status: single.
• Hobbies: Reading and playing football.
• Military Status: Exempted.