1. MANAJEMEN MUTU SEKOLAH ( TQM dalam Pengelolaan Satuan Pendidikan) EVI S SHALEHA MAGISTER MANAJEMEN – KONSENTRASI MANAJEMEN PENDIDIKAN PROGRAM PASCA SARJANA UNIVERSITAS PASUNDAN -2010
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11. KELUARAN/ HASIL (OUTPUTS) PROSES MASUKAN (INPUTS) DAMPAK (OUTCOMES) PERSYARATAN AMBANG (NORMS, STANDARD) TUJUAN (OBJECTIVES) YANG BER- KEPENTINGAN (STAKEHOLDERS) Akuntabilitas Internal Efisiensi Produktivitas Relevansi Efektivitas Apresiasi Aspirasi Regulasi Normatif Link & match - Masukan Dasar - Sumberdaya (SDM) - Penunjang - Pemanfaatan masukan - Iklim / suasana - Manusia (lulusan) - Produk / karya - Jasa - Return - Kepuasan - Perubahan - dll. MODEL ANALISIS POSISI INTERNAL SISTEM / ORGANISASI
14. THE HIERARCHY OF QUALITY CONCEPTS INSPECTION (GENERAL) DETECTION (FINAL PRODUCT) PREVENTION (DESIGN & PROCESS) CONTINUOUS IMPROVEMENT (DESIGN & PROCESS & PRODUCT) QUALITY CONTROL QUALITY ASSURANCE TOTAL QUALITY MANAGEMENT E. SALLIS
15. PHASES IN THE DEVELOPMENT OF A STRATEGIC MANAGEMENT SYSTEM Phase 1 Basic Financial Planning Phase 2 Forcast- based Planning Phase 3 Externally Oriented Planning Phase 4 Strategic Management Increasing Effectiveness of Formal Business Planning GOALS Meet Budget Plan for The Future Think Abstractly Create the Future Development Phases