Erin Raphael is a highly motivated and hard working recent graduate of the University of Delaware with a Bachelor's degree in Hospitality Business Management. She has over 4 years of experience in various food service, office administration, and event planning roles. She is currently the Assistant Food and Beverage Manager at The Muttontown Country Club where she oversees all food and beverage operations.

1. ERIN RAPHAEL
Cell: (516)-375-7254
erin.raphael@aol.com
Address: 169 Willow St. Garden City, NY 11530
Summary
Highly motivated and hard working. Ability to work effectively with co-workers and management to achieve objectives
and goals.Exceedingly determined and willingto attack problems head on usingleadership skills.Completes tasks in a
timely and efficient manner.
Education
University of Delaware–Newark,DE
Alfred Lerner Collegeof Businessand Economics
Bachelor of Sciencein Hospitality Business Management May 2016
Major GPA:3.688/4.0 –CumulativeGPA:3.23/4.0 Dean’s ListFall 2015,Spring2015,Fall 2014,Spring2014,Fall 2013
Experience
Assistant Food and Beverage Manager at The Muttontown CountryClub- EastNorwich,NY May 2016- Present
Assistsin directingandoverseeingall food and beveragefacetsincludingguestsatisfaction and customer service,personnel,
menu mix,food production,andcateringfunctions.
Dean’s Office of Education and Human DevelopmentOffice Assistant- Newark,DE September 2014-May 2016
Executevariousofficedutiessuch asmakingfiles,photocopying,answeringphones,settingup appointments,creatingexcel
files,deliveringfiles,and filing.
Linguisticsand Cognitive Science DepartmentClerical Assistant- Newark,DE February 2015-May 2016
Performvariousofficedutiessuch asscanning,makingcopies,sortingmail, creatingexcel charts,keepingthewebsitecurrent,
and other officework.Recruited a currentemployeefor position.
CherryValleyCountryClub Server- Garden City,NY May 2015-November2015
WaitressatCherryValley CountryClubservinglunches,dinners,weddings,and other varioustypes of events. Trained new
servers.
RotationalIntern at Courtyard byMarriott- Newark,DE February 2015-May2015
Completevariousstudentrotationsin thehotel includingFrontDesk,Housekeeping,Engineering,Food & Beverage, NightAudit,
Sales,Rooms,and managementshifts.Planned thesummer eventseriesatthehotel.
VitaNovaRestaurant- University of Delaware, Newark DE August2014- December 2014
Rotated through 17 positionsin frontand back of thehouseoperationsin a 5 star restaurant,includingsouschef,manager, and
sommelier.
Cashier at Jack’s Shack- Glen Head,NY July 2014-August2014
Frontcounter cashier,took ordersin personandover thephone, delivered foodto table,and helped train newemployees.
Office Clerkat the UniversityofDelaware’sHuman Resource Department- Newark,DE September 2013-May2014
Filed various payroll paperwork for workersattheUniversity and created welcomefoldersfor incomingfreshman.
Supervisor- Newark,DE September 2012- December 2013
Supervised staff and assisted members in weighttraining attheUniversity of Delaware'sFred RustIceArena.
Honors and Activities
Eta Sigma Delta Hospitality Honor Society February 2015-Present
Professional Conventions ManagementAssociation Treasurer July 2014- Present
Responsiblefor theclubsyearly budgetandmanages all banktransactionsfor all events andpurchases.
Certificationin Hotel Industry Analytics(CHIA) May 2015
ServSafeAlcohol and Food Manager Certified,DelawareABC Certified April 2014- April 2017
Member of Hospitality Club andCanineCompanionsfor Independence September 2012-Present
Community Service
Taste of Newark September 2015,October2014,September 2013
Volunteered for theyearly eventin Newark,Delaware.Setup the event with varioustents and tables,helped vendorssetup
stationsand bringin catering, assistguests,andcleaned up event.
Delaware Multiple SclerosisWalk May 2014
Registered and handed outT-shirts to thewalkers.Assigned a reststop duringthewalk to directwalkersto nextstop.
EmanuelHomelessShelter March 2014
Volunteered atthehomeless shelter to play with kidsandsupervised activities such asartsandcrafts.
Skills
Computer proficientin MicrosoftWord,Excel andPowerPoint,and proficientin typing.