2. PROBLEM: LARGER SECURITY COMPANIES DON’T PAY ATTENTION. SMALL COMPANIES ARE
STRETCHED TOO THIN.
SMARTER CHOICE: PROTECTION 1
INNOVATION: WE’RE A NATIONAL COMPANY WITH LOCAL OFFICES RUN BY MANAGERS WHO
HAVE THE POWER TO SAY, “YES.” WE COMBINE NATIONAL RESOURCES WITH EMPLOYEES WHO ARE
EMPOWERED TO DELIVER EXCEPTIONAL SERVICE AT THE NEIGHBORHOOD LEVEL.
SMARTER CHOICE: PROTECTION 1
• Protection 1 Security Solutions is the largest American owned life safety and security
provider in the United States. We protect over 1.3 million homes and businesses.
• Protection 1 Security Solutions is the ONLY security provider to be listed on Forbes “Most
Trustworthy Companies”.
• Protection 1 Security Solutions has a 95.5% customer satisfaction rating and an A+ rating
with the Better Business Bureau.
PROBLEM: HOW DO YOU DETERMINE THE IDEAL SECURITY SYSTEM? YOU HAVE TO COVER
ALL THE BASES, BUT YOU ALSO HAVE TO KEEP EXPENSES IN LINE.
INNOVATION: WE LISTEN TO YOUR CONCERNS AND DESIGN A SYSTEM TAILORED TO AD-
DRESS THEM. WE TAKE GREAT PRIDE IN PLACING ONE TEAM IN CHARGE OF YOUR SECURITY WITH A
SEAMLESS APPROACH THAT INCLUDES DESIGN, INSTALLATION, MONITORING AND ONGOING TECHNI-
CAL SUPPORT.
FLEXIBLE CHOICE: PROTECTION 1
• Protection 1 business security systems are designed to complement, expand, integrate and
adjust to your specific business needs—both today and tomorrow.
• Our advanced intrusion detection, fire, access control, video and network integrated business
security systems keep you on the cutting edge of security technology. We offer a wide
variety of business security plans with flexible billing options that can easily accommodate
almost any budget.
• With the latest wireless and digital technology—including web-based solutions—we keep
you connected no matter where your business takes you.
4. “ I AM BIASED BECAUSE I WORK FOR PROTECTION 1, BUT TIME AND TIME AGAIN
‘‘
I HAVE CUSTOMERS TELL ME THAT WE JUST FLAT OUT DO A BETTER JOB. I
AGREE.
-SILVIA ANTUNA, CUSTOMER SERVICE REPRESENTATIVE
• When you call for service, a real, live person answers the phone and gets things moving
immediately. We don’t put you into an automatic telephone response system.
• Many large security companies contract outside dealers to represent them, but we hire all of our
own security consultants as employees. We are a national company with highly trained
local professionals who provide innovative security products, expert installation and
unparalleled customer service.
• Protection 1’s exclusive Tech-Tracker service is designed to help you know which technician is
coming to perform your installation or service. Tech-Tracker allows you to view technician
certifications, track technician ETA and receive updates on technician arrival via email or text
messages.
PROBLEM: WHEN YOUR SECURITY DATA ISN’T ACCESSIBLE 24 HOURS A DAY, SEVEN DAYS A
WEEK, YOU DON’T HAVE THE INFORMATION NEEDED TO MAKE INFORMED DECISIONS.
INNOVATION: WE OFFER AN ADVANCED ONLINE SUITE OF SERVICES CALLED ESUITE. THIS
INTUITIVE, SECURE ONLINE PORTAL CONNECTS YOU TO YOUR ALARM ACTIVITY, CRITICAL DATA AND
MORE.
ACCESSIBLE
CHOICE:
• Protection 1 understands that security management can be a difficult, unpredictable and
complicated process. We offer you greater control over the unexpected with eSuite services- a
secure online data information portal.
• eSuite services allow you to assign site administrator and user functions, add and remove site
contacts and change contact information and personal identification codes. You can run alarm
activity reports on an ad-hoc basis or schedule a receipt of regular reports. You can also
see service call activity, check billing and accounts payable status and even submit requests for site
level user changes.
5. INVENTORY LOSS and IMPLICATIONS
TO BUSINESS and the CONSUMER
• SHOPLIFTERS AND DISHONEST EMPLOYEES STOLE OVER $6.0 BILLION IN 2009 FROM JUST 25
MAJOR RETAILERS.
• TOTAL RETAIL LOSSES FROM SHOPLIFTING IN 2009 IN THE UNITED STATES WERE $33.3 BILLION.
• SHOPLIFTING IS CONSERVATIVELY ESTIMATED TO ACCOUNT FOR 30-40% OF TOTAL RETAIL
SHRINK/LOSSES.
• LOSSES FROM ORGANIZED RETAIL THEFT WERE OVER $30 BILLION IN 2009. A 300% INCREASE IN 10
YEARS.
• FRAUDULENT RETURNS WERE OVER $16 BILLION IN 2009.
-HAYES INTERNATIONAL 22ND ANNUAL RETAIL THEFT SURVEY, AUGUST 2010
Unfortunately, shoplifting is as old as business. Before there were grocery stands
farmers spent a great deal of time and energy protecting their crops from thieves.
Today, technology allows you to supervise and protect your inventory in much more
efficient ways than just a pitchfork. Protection 1 can design the system that will meet
your needs today and grow with you in the future.
• ON A PER CASE AVERAGE, DISHONEST EMPLOYEES STEAL 6.6 TIMES THE AMOUNT STOLEN BY
SHOPLIFTERS ($728.90 VS. $110.14)
• ONE IN EVERY 28 EMPLOYEES WAS APPREHENDED FOR THEFT FROM THEIR EMPLOYER IN 2009.
-HAYES INTERNATIONAL 22ND ANNUAL RETAIL THEFT SURVEY, AUGUST 2010
No business owner likes to think that their employees are dishonest. However, video
surveillance in the workplace can do much more than just remove a temptation.
Ongoing training, employee/customer disputes and analyzing customer traffic
patterns are just a few things in which a video surveillance system can be a benefit.
6. • RETAIL SHRINKAGE IN 2010 IN NORTH AMERICA WAS $42.79 BILLION OR 39.9%.
• THE UNITED STATES WAS RANKED 12TH IN THE WORLD IN RETAIL SHRINKAGE IN 2010.
-THE GLOBAL RETAIL THEFT BAROMETER
Protection 1 offers solutions that can work independently or in conjunction with
a video surveillance system. Access Control and Asset Protection Sensors have a
multitude of uses in inventory management.
IN A SURVEY TAKEN IN 2008 FIFTY-SIX PERCENT OF RETAILERS BELIEVED THEY COULD REDUCE
SHRINK BY 10 TO 25% WITH THE IMPLEMENTATION OF NEW LOSS PREVENTION INITIATIVES. THE
GREATEST INHIBITOR TO THE ADOPTION OF LOSS PREVENTION INITIATIVES WAS EXPENSE (82%),
TROUBLE PROVING ROI (55%), AND LACK OF STAFF TO REVIEW AND AUDIT DATA (42%).
-THE GLOBAL RETAIL THEFT BAROMETER 2010
Business has changed dramatically in the last 20 years. The ability of dishonest
people to steal from business has changed as well. Modern protection systems do
not need to be clunky and hard to manage. Protection 1 has solutions to fit your
businesses needs and budget.
• STORE THEFT ADDED $423.00 TO THE AVERAGE AMERICAN FAMILY’S SHOPPING BILL IN 2010.
• PRELIMINARY NUMBERS SHOW U.S. RETAILERS LOST $40 BILLION IN STOLEN GOODS IN 2010.
-CNN MONEY, OCTOBER 19, 2010
$423.00 LOST from the average American family in 2010. Money that family could
have used to purchase goods from your business, helping you to grow and hire more
people, giving back to the economy and the community.
Protection 1 can be your partner in protecting your
business with the resources needed for success.
