Eric Bourgeois has over 20 years of experience managing and analyzing marketing research projects. He has worked on a wide variety of projects for major clients in various industries, including customer satisfaction, market studies, and focus groups. Bourgeois has strong skills in data processing, analysis, questionnaire design, and reporting. He holds a B.S. in Business Administration with a specialty in Marketing.

1. 234 Shore Acres Drive  585-520-7729  ebourgeois@brxresearch.com  linkedin.com/in/EricWBourgeois
Career
Summary
Two decades of experience playing a role in the managing and processing of marketing research projects.
Proven efficiency and effectiveness in data processing and data analysis. I am versatile and flexible.
Immensely proud lifelong resident of Rochester, eager to contribute to projects that help grow our
community.
Experience BRX Research: 1995-2015 Project Manager/Data Analyst
Highlights of Specific Projects:
• Managed and worked as Data Analyst and Project manager for an ESL FCU customer satisfaction program
• Manage and work as data analyst for quarterly banking study
• Managed several Xerox printer beta tests
• Worked as Data Analyst on Monroe County’s “Made for Living” campaign
• Worked as Webmaster and Data Analyst on Crohns & Colitis Foundation and Al-Anon national web surveys
Major Clients worked for:
• Kodak, Xerox, Goodyear, ESL FCU, RG&E, Monroe County, Harris Communications, Monroe Muffler
Brake&Service, Arts&Cultural Foundation, Al-anon, Dorschel, Nazareth College, Episcopal SeniorLife
Communities, Waste Management
Major types of projects worked on:
• Customer and employee satisfaction, market studies, awareness tracking, focus groups
Skills Market Research Skills
• Field management/Recruiting expertise
• Questionnaire design
• Data management, cleansing and coding procedures
• Programming – questionnaire and tabular analysis
• Report and presentation development
Related Computer Skills:
• Word processing, presentation, spreadsheet and database software
• Statistical related (Stat Pac, SPSS, Survey Gizmo)
• Web site development/FTP management/SEO
• Basic HTML, Python and CSS scripting capabilities
• Social media management
Education 1996 State University of New York at Brockport
• B.S., Business Administration (AACSB Accredited Business Program)
 Specialty in Marketing
1997 Burke Institute
• Questionnaire Design
2001 SPSS
• Programming, Statistical Analysis
Trainin
Eric Bourgeois