This session spotlights an emerging opportunity for network service providers: Desktop-as-a-Service (DaaS), the delivery of virtual desktops from the public cloud via service providers. IDC predicts that the hosted virtual desktop market will have an 85% CAGR over the next five years. Cloud workloads at multi-tenant data centers (MTDC) are growing at 3X the rate of traditional data centers, while telecommunications services consumed by cloud companies grew 41% in the last two years.
By following the migration to MTDCs and aligning with the right partners to build a differentiated solution, can network service providers grow revenue by expanding their highest-margin services faster than before. Panelists represent best-in-class vendors for storage, desktop-as-a-service, compute, ecosystem interconnection and a global delivery platform. Learn how NetApp, Desktone, Cisco, and Equinix have partnered to create a DaaS “infrastructure in a box” that helps service providers launch innovative services that can deliver new revenue streams, greater customer value and loyalty.
Topics covered:
• The service bundle: simplified solution stack packaging, infrastructure through application, "revenues in a box"
• Key benefits: low latency, security, time to market and location flexibility (e.g. the ability to offer the service when and where customer base needs it, versus where the NSP has physical data center capacity)
• Third-party validation
2. www.equinix.com 2
MTDCs are the Epicenter of the Cloud
• IDC said it expects the total number of data centers to
fall from 2.94 million in 2012 to 2.89 million in 2016. The
drop will be due to internal server rooms and closets and
a decline in mid-sized data centers. Total data center
space will grow from 611.4 million square feet in 2012 to
more than 700 million square feet in 2016.
IDC: U.S. Datacenter 2012–2016 Forecast
• Over 25% of Hardware spend will be placed in .2% of
Data Centers; ~1,100 Large SP facilities larger than 20k
sf.
Gartner, ―Market Trends: New Revenue Opportunities for Telecom
Carriers in 2015‖ Sept 14, 2011
Total Data Center Traffic GrowthCloud Data Center Traffic Growth
Cisco Global Cloud Index: Forecast and Methodology, 2011–2016
3. www.equinix.com 3
Performance and Security
• 52% of enterprises perceive insufficient
responsiveness over network as actual or
potential barriers to acquiring public cloud
services
• ―By 2014, more than 80% of all successful cloud
service providers to large enterprises will
integrate network optimization into their core
offering to improve the user experience and
reduce their bandwidth costs.‖
• ―Network consulting and integration services
related to cloud will grow the fastest, in terms of
% of services budget, over next two years
(17.4% growth).‖
• ―The cloud market of the future belongs to
providers that can offer secure, integrated, high-
performance application delivery to end-users at
a reasonable cost.‖
Top Network Challenges
Majority of
Respondents cited a
cloud-ready network
as the biggest
infrastructure element
required for further
cloud deployments
Cisco Global Cloud Networking Survey - 2012
Infrastructure
Requirements
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The number of workloads
per installed cloud server
will increase from 4.2 in
2011 to 8.5 by 2016
The number of
workloads per installed
traditional server will
increase from 1.5 in
2011 to 2.0 by 2016
Is Your Network Positioned to Capitalize?
Source: Cisco Global Cloud Index: Forecast and Methodology, 2011-2016
PE
PE
PE
Security, caching,
app acceleration
Public IP –
low margin
PE
PE
Private IP –
high margin
Workload
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Connect to the Cloud
Identify High-Growth
Locations
Cloud customers increased
from 500 to 900 in 2
years, connectivity spending
increased 54%
Go Global
Cloud networking spend for
multi-regional deployments is
35X single region
deployments
Participate Widely in the
Market
Our top 5 Cloud markets
generate 500+ network
sales per market, and grew
41% over 2 years
Equinix Cross Connect analysis: January 2010-Q3 2012
6. www.equinix.com 6
The Platform Equinix Advantage
Global Data Centers
Scalability
• 31 markets, 5 continents
Interconnection
Connectivity Portfolio
• Peering, transit, direct
connect and exchange
Business Ecosystems
Marketplace Customers &
Supply Chain Partners
• Cloud
• Content & Digital Media
• Financial
• Enterprise
• Mobility
Global
Data Centers
90+ Data Centers
6.5M+ Square Feet
99.999% Uptime Record
Interconnection
900+ Networks
100,004+ Cross Connects
Direct to 90% of Internet Routes
Business
Ecosystems
Equinix Marketplace™
4,000+ Businesses
Revenue Opportunities
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Deploy More Cloud Connection Options
Increase sales of high margin, cloud-friendly services
• Direct Connect
– Reduce costs for high-throughput, secure
connections.
– Speed time to market for integrations
• Ethernet Exchange
– Reduce time to market by quickly reaching the most
lit buildings
– Meet customer security and availability requirements
• Optimized Internet Access
– Improve end-user experience with better
performance and reduced latency
– Increase efficiency with direct connections to
broadband and mobile networks
• Value Added Services
– Security
– Application acceleration
– Compression & caching
– Application monitoring
– Network monitoring
• Indirect Partner Path to Market
– Equinix Technology Partners, e.g. Desktone
Direct Connect
Ethernet
Exchange
Optimized
Internet Access
―If Amazon were to go out and partner with Equinix and
customers could go solo in the same Equinix data center as
Amazon and cross-connect directly into Amazon? Score.‖
Lydia Leong, Gartner
8. www.equinix.com 8
Where is the Cloud Today/Tomorrow?
• “Internet of Things” “Internet of Everything”
– In 2011: 15+ billion things on the web, with 50 billion+ intermittent connections.
– By 2020: 30+ billion connected things, with over 200 billion with intermittent connections.
– By 2015: in more than 70% of enterprises, a single exec will oversee all Internet connected things.
Source: Telegeography: Colocation Database Executive Summary, 10/12
ICD: U.S. Datacenter 2012-16 Forecast
9. www.equinix.com 9
Our Global Ecosystem Footprint
Over 4,000 customers with 100,004+ interconnections growing at ~15% per year
NA Total
AP Total
EU Total
Cloud and IT Services
Content and Digital Media
Enterprises
Network
Financial Services
25%
9%
19%15%
32%
28%
10%25%
19%
18%
22%
16%
18%
21%
23%
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Proximity to Power Your Performance
Market Challenge
Critical/Real-time
applications drive
distributed architecture
Impact
• Defend critical revenue
streams
• Optimize reliability and
redundancy
• Improve end-user
experience
REAL-TIME <50MS
PRIORITY <100MS
BEST EFFORT >100MS
12. www.equinix.com
Desktop as a Service is Growing Rapidly
Over the next 2 years, resellers
on average expect 21-25% of
corporate PCs in developed
markets will be virtualized
Virtualization software rose
on average by 25% in 2011
Cowan & Company - June 2012
More than half of US enterprises
are migrating to virtual desktops
or considering a migration
in the next 12 months
The value of the global
cloud-based VDI market will reach
$11.2 billion in 2012
Visiongain Report - 2012
Cisco Global Cloud Networking Survey - 2012
When asked
about their plans
to deploy
Virtual desktops:
>50% US
Enterprises
are migrating
79%
25%
35%
20%
Current or future Plans
Already using VDI
Planning VDI in next year
Planning VDI in 1 – 3 years
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Why Service Providers Offer DaaS…
Huge Market Potential – Customer Demand, Mobility Initiatives (BYOD)
Huge Margin Product Offering
Additional Infrastructure and Services Drag
• Desktop Management Services, Back-Up, Anti-virus, Application Hosting, Migration
Services, Storage Services
Increase ―Sticky‖ Monthly Revenue
Differentiate yourself from the competition
Low Risk
• Pilot environments can be quickly established
• Easy try and buy options for customers
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Why Equinix?
• Follow the Workloads
– EQIX is home to over 900+ Cloud, IT & SI service companies
– Workloads at MTDC are growing at 3X rate of traditional data centers
– Telecoms services consumed by Cloud companies grew 41% in the last 2 years to 11K+ services
• Deliver Optimal User Experience
– DaaS requires less than 20ms latency for good user experience
– Closer to end user = lower latency
– Network choice & fewer hops
– Optimal User Experience = Greater user adoption
• Leverage Existing Network Investments
– Expansion in existing markets
• Improve Time to Market Options
– Pilot
– Partner Ecosystem
• Network Choice & Density
– End users will be on multiple networks
– Deliver lowest latency routes
“We need a data center platform capable of supporting explosive
growth, and deployed into three markets on three continents in
just three months.”
— Raj Dutt, CEO, Voxel
“The interest in cloud-hosted desktops is at an all-
time high as service providers such as
Dell, Navisite, Fujitsu, Quest Systems and others are
turning to Desktone for flexible, affordable virtual
desktops that can be delivered as a cloud service.
By partnering with Equinix we’re able to provide
coverage, performance and flexibility for service
providers that don’t have their own datacenter
capabilities, eliminating latency issues and
dramatically improving desktop performance.”
— Peter McKay, CEO Desktone
15. www.equinix.com
Management, devices, apps, OS
• Desktop management
• Access devices (end-point) – PC, laptop, tablet, etc.
• Applications – Word, Excel, LOB apps, antivirus, etc.
• Image creation, deployment and maintenance
• Operating system licenses – Windows clients/server
Software
• Desktone DaaS software
• Server/data store
• SW patching & administration
• Support and maintenance
Hardware
• Servers
• Storage (RAID protected)
• Networking infrastructure
• Hardware Administration
• Support and maintenance
SERVICES
PROVIDED
Facilities
• Data center
• Racks
• Power and cooling
• Security
Support
•7x24 L2+ and Enterprise ITIL support
for infrastructure & desktop admin
•DaaS platform — certified support personnel
•Integrated incident, service request &
escalation management system
DaaS Components
DIY or Leverage Equinix Partners to Help
COMPONENTS
PROVIDED
17. www.equinix.com
Desktone’s Service Provider Benefits
For your Business…
Virtual Desktops
BLUEprint
OpenSource vs. Microsoft
Self-service vs. manual setup
5+ Year track record
Cost Effective
Easy to Try & Buy
Experience
Desktone Patents
Cloud-Hosted Desktop
Provisioned Virtual Computing
Multi-tenant Data Center Design
Virtual Computing Services Network
Others: VPN-less remote access to hosted desktop, connection broker ―best
fit‖
…with our Technology
Multi-tenancy
Scalability
Security
1000’s of ―tenants‖ (customers)
on one shared platform
Them: separate silo per customer
Tested to 500k desktops; virtually
unlimited
Them: max 10k desktops
Firewall between service providers
and virtual desktop users
Them: no segregation
18. www.equinix.com 18
For More Information
Request a meeting at ITW, Chicago, May 13-15
http://info.equinix.com/ITW11Meetings_LandingPage.html
Equinix & Desktone Partner to Offer Service Providers
Desktop-as-a-Cloud Service
http://www.equinix.com/company/news-and-events/press-releases/equinix-and-desktone-partner-to-offer-
service-providers-desktop-as-a-cloud-service/
Notas do Editor
Secular trend that is occurring globally: cloud data center traffic is growing exponentially but concentrated in a fewer number of locations (MTDCs).
This is the first slide of some analyst data that points to performance as a barrier – do they agree?
At its most fundamental level, the implication boils down to a margins problem and a performance problem. This slide speaks to margin. The next two slides speak to performance. Slides 4 & 5 might fit better behind the first trend slide. Slide Legend: the icon buildings in the bottom corners are Enterprise offices. Imagine the cloud in the center is Verizon’s network. The picture of the building in top right could be an IBX or any MTDC for that matter. The trend is in compute workloads moving into MTDCs. The place for the Network Service Provide (NSP) to be is the MTDC where all the cloud traffic is aggregating and where they can sell their higher-margin Private IP services which offer the most in terms of secure, integrated, high-performance application delivery to end-users at a reasonable cost.This is a opportunity rather than a network architectural challenge. You could move to where the cloud is convening and meet all the cloud service providers and supply chain partners there. The cloud is a proxy to Enterprise customers. {this not in the picture but we should think about how we can illustrate it} Additionally, all the managed services and stuff that hangs off cloud compute like storage will increasingly be moving into the MTDC. So pull through effect. Additionally,
Right circle: the average rate of CC growth in our top 5 cloud markets over the past 2 years: DC, SV, AM, SY and NY.Bottom Circle: discuss what global enterprise is spending to reach the Cloud. We indexed CC spending to: 1 Region: 12 Region: 7x3 Region: 35x
The Equinix value proposition should be positioned as Platform Equinix™ – and what it can do for customers. Platform Equinix™ Key message: Equinix is the best platform to help customers grow. Neutral Data CentersEquinix helps you improve performance with reliable, well-connected data centers.Neutrality means you choose from hundreds of network service providers to create your own “custom blend” of price and performanceRedundant network paths from the many networks enhance reliability and resiliency“Never go dark” capacity expansion philosophy means ample space and power for growthGlobalA single global partner speeds time to market, simplifies your global expansion plans and offers a consistent experience across strategic markets Ecosystems Tapping into your business ecosystem via the suppliers in our sites is the answer to the challenges of the digital supply chain, and makes it easy to reach more partners, suppliers and customers Platform Equinixconsolidates these key ingredients for growth into a network of sites distributed across the world’s most important markets.
SOLUTION: SHOWS all the advantages in EQX – ecosystesm of customers plus ethernet exchange plus proximitySound bytes can be pulled from the recent Network-Cloud webinar with Jim Poole, GoGrid, & Light Reading. This is the URL to the recording:http://info.equinix.com/Networks-to-Cloud-Webinar-View.html
Just as Cloud is a proxy to Enterprise customers, it’s similarly a proxy for IT apps. The type of end-user with deployments in multi-region would be serving a multi-national type enterprise with significant demands for space and power, and the deal sizes are much larger. The NSP is not going to outgrow it’s initial investment with us as we have the most capacity of anyone. A better slide title might be “Not all MTDC space is created equal” or “Choose Wisely” or “Invested in Your Services Expansion”
Sidebar = customer counts by region.
So now that you’ve figured out your latency targets, what’s the best way to achieve them while still hitting costs targets? Traditional delivery of applications across the globe can be wildly unpredictableMost networks are very good in-region – cross-region is the challenge. Choice in the location of a data center allows you to use the appropriate networks to optimize your applications.Latency traps include network hops, switch hops, router hops, distance, public internet98 percent of latency is a function of fiber miles – so distance is the most important considerationNetworks are optimized for AS hops; however, performance is still subject to congestion, distance and failure points Key message: The more direct you make the network path, the better performance you achieve.Dan’s Script: Now let’s bring it all together.You saw our “platform” earlier in the presentation.You saw some examples of customer use cases.We discussed why applications matter and introduced the concept of multi-tiered architecture.This is how we see you deploying within Platform Equinix. We don’t want you to have one large regional deployment. Instead, we want you to take full advantage of our global platform and get within 10ms of 90% of the North American and European population, as well as targeting the leading Asia Pacific markets. The more direct you make the network path, the better performance you achieve and the more competitive you will become globally. Supporting message – Defend critical revenue streamsEquinix customers can achieve a 15% latency advantage by leveraging multiple network providers in an IBX. Supporting message – Optimize reliability and redundancyLocating inside an Equinix IBX enables you to cross connect to the Internet backbone, which:Eliminates expense and extended provisioning time of local loopsImproves reliabilityReduces the possibility of congested popsImproves overall user experience by reducing TCP re-transmission, which impacts serving content (web pages) Supporting message – Improve end-user experienceOur data centers are less than 10ms latency from 90% of the population of Europe and North America. Also located in leading markets in Asia Pacific.