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Localisation for international markets




Aileen O’Toole, Managing Director, AMAS

Enterprise Ireland conference

21 October 2010




www.amas.ie
 www.amas.ie
Agenda

•   Introduction
•   Digital trends
    •   Internet use
    •   B2B marketing
    •   Breaking into new markets
•   Going global
    •   10 tips on localising your web
        presence
•   Case studies
•   The takeaways




www.amas.ie
A brief introduction….
Past
• Co-founder, director, deputy editor:
  The Sunday Business Post

Present
•  Managing Director, internet consultancy
   AMAS
•  Non-executive directorships
    •   Business in the Community
    •   Other NGOs
•   Campaign Director, Ideas Campaign




www.amas.ie
About AMAS
Consultancy which helps clients to exploit the internet.

Retained by businesses
and organisations to:

•   Plan
•   Evaluate
•   Manage
•   Market their
     online channels




    www.amas.ie
Online trends




www.amas.ie
AMAS research and insights     AMAS blog




                             www.amas.ie/blog


                                  @AMASinternet

www.amas.ie
Internet use




www.amas.ie
New markets, opportunities




www.amas.ie
Web 1.0 – online brochure




www.amas.ie
Web 2.0 - digital portfolio
                            Content sharing   User-generated
Your website(s)     Blogs                     content



                 Multiple channels to Email newsletters
                build brands, transact
Social networks
                business Social bookmarks
              Syndication
                            and manage
                        reputations       Search engine
                                               profile


         Extranet

                  Mobile
www.amas.ie
Going global - localising your
web presence




www.amas.ie
1. Let the internet be your international
shop window




www.amas.ie
2. Remember a website is not a strategy




www.amas.ie       Picture www.traveladventures.org,
3. Create the right web structure




www.amas.ie
4. Remember one size does not fit all




www.amas.ie
5. Plan localisation requirements

                 Translation
      Cultural                   Imagery




   Logistics     Technology         Payments



     Customer
      service                  Campaigns
                  Legal

www.amas.ie
6. Be clever: reuse and recycle




www.amas.ie
7. Think global, act local




www.amas.ie
8. Put your audiences first




www.amas.ie
9. Don’t get lost in translation




www.amas.ie
10. Manage the shop




                      Photo: John Londei, Telegraph.co.uk




www.amas.ie
Case studies




www.amas.ie
Red Mills




www.amas.ie
Technical
Engineering   Before
Group
After




www.amas.ie
Pilot Training College




www.amas.ie
Ideas Campaign




www.amas.ie
The takeaways

•   Plan
    •   How does internet support your business strategy?
•   Localise
    •   How best to match local market requirements?
•   Manage
    •   How to deliver a complex (or simple) internet
    •   presence?
•   Learn
    •   How to build your knowledge, skills and stay on top of
        internet trends?


    Enterprise Ireland’s eBMI programme is a good
    place to start
www.amas.ie
Thank you




www.amas.ie

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Localisation for international markets_Aileen_O_Toole