The document summarizes location-based services like Foursquare, Gowalla, Facebook Places, and check-in apps. It discusses key demographics of users, how consumers interact and share check-ins, and examples of businesses using the platforms. The future of location-based services is predicted to include deeper loyalty programs and integration with other apps and services. Gamification and new ways of sharing activities are also discussed as trends.
2. Lunch & Learn Contest for an Apple TV
Check in the Foursquare and/or Gowalla
“Engauge LBS Lunch & Learn” venue(s)
and share your check-in to Twitter during
the presentation to be entered to win.
Winner will be drawn at random and will win
a new Apple TV. We will announce the
winner at the end of the presentation.
3. What is a “check-in”?
It is a function that facilitates the sharing of an activity. The important aspect
of checking in is not that one is doing the activity itself, but the fact that the
person chose to share they were doing that activity.
4. Key LBS Demographics
• 18-34 year olds count for 60% of the users
• Users are split by genders, but males share more
• 1 in 5 smartphone owners use check-in services
• Over 50% are motivated to use the service for discounts
• Approximately half of non-users site privacy as their biggest concern
Source:
comScore
May
2011
&
Beyond
2011
9. Foursquare Use Cases & Innovation
Radio Shack - Launched nationwide special during
the holidays. Found that Foursquare users spent on
average 3.5 times more than non-users.
McDonald’s - Offered 100 gift cards on Foursquare
Day in 2010 to random users who checked in on April
16th. Stores say a 33% increase in check-ins from
the day before and a 40% lift for the week.
Granata Pet Food - Introduced an innovative way to
incorporate the Foursquare API and a billboard. Users image source: neworld.com
who checked in at their outdoor ad were dispensed a
image source:
4sqday.com
trial sample of dog food.
Stats source: Mashable
10. Gowalla
Users: Approximately 1.1 million
Wants to help you “craft the narrative of your life” - CEO Josh Williams
source: Mashable
12. Gowalla Business Experience
• Our agency helped IHG become the first large hotel chain to launch a full campaign incorporating
Gowalla’s service across all of its eight brands.
• Had 1,000 of IHG’s 4,400 properties listed in its database of more than 1 million “spots” (or locations)
• 16% conversion rate for people who checked into the property and then requested more info.
• Of those people, 23% of people who received emails registered for the program.
14. Facebook Places
Users: Approximately 30 million*
Foursquare “Light”
*Source: SF Chronicle sites unnamed inside source. Reasonable considering the mobile FB reach is about 5 times that.
16. Gap Use Case on Facebook Places
Source: ScoutLabs, 10/23/10 – 11/23/10, Query: Gap AND Facebook Places
image source: thekrazycouponlady.com
image source: cyberpopblog.com
image source: seocollege.org
17. Points and Gaming Based LBS
• Shopkick
• WeReward
• SCVNGR
• My Town
18. Shopkick - Encourages Store Exploration WeReward - Rewards Visits With Cash
image source: iappsin.com
image source: scrapsofmygeeklife.com
19. SCVNGR - Challenge Based Activities at Locations My Town - Real World Monopoly
image
source:
uptake.com
image source:
stunmedia.com
image source: bio.org image source: techcrunch
20. My Town - ZonePerfect Campaign at SXSW by Engauge
- Dropped 5 bars in game. 20% chance of earning a
bar during a ZonePerfect lounge check-in.
- 2 bars redeemed for $15 iTunes gift card
- 3 bars & scratch of game earned in game rewards
- iPad giveaway to random top 10 point earner
21. Future of LBS
• Local loyalty through unique concepts
• Instant/Automatic check-ins
• Sentiment Analysis to Recommendation Engines
• Better Ways to Meet New People
• Deeper Integration Within Business Loyalty Programs & Recommendations
• Continued Migration to add more “Now What” to the “Where”
• Location based services expected to bring in $10 billion in revenue by 2016
*source: gigaom.com
23. Future of TV Consumption - Rise of the Second Screen
• 94% of TV Watchers Were Distracted When Ads Were Displayed
• 60% of Those Distractions Were From a Smartphone
• 70% of Tablet Owners Used Their Device While Watching TV
• 86% of Mobile Users Access the Internet on Their Device During Shows
Source:
AdAge
May
2011
&
Nextekis
May
2011