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HEALTHSOUTH
Presenters:
Russ Blitz, Director of Sales
Jason Kimbrell, Executive Vice President
Sheila Benson, CEO
May 27, 2010
1
Why Screen?
What percentage of people do you think
lie or embellish on their resumes?
2
A recent study found that 53% of job applications
contained false information.
The Society for Human Resource Managers
How can you be really sure
who you are hiring without performing
pre-employment background screenings?
3
People are not always who they seem.
4
George O’Leary,
Notre Dame Football Coach
Claimed to have a Master’s
Degree from NYU and played
football at University of New
Hampshire.
He attended NYU but did not
receive a degree. He also never
played in a game at University of
New Hampshire.
Robert Irvine,
Host of ‘Dinner Impossible’
on Food Network
Claimed that he made Princess
Diana’s wedding cake and that he
worked in the White House kitchens.
Both claims were false.
Joseph Biden, Jr.,
Vice President of the
United States
During his 1988 bid for the
presidency, he claimed that he
attended Syracuse University
College of Law on a full academic
scholarship and graduated in the
top half of the class.
He actually received a partial
scholarship based on financial aid
and finished 76th
in a class of 85.
A background screening, also known as a “consumer report,”
is a tool many employers use to learn more about potential
employees during the hiring process.
80% of HR Professionals use pre-employment screening.
SHRM Reports
5
What is background screening?
Companies often say that their employees are their most
important asset. Likewise, performing a background screening
of prospective employees is the most important step in evaluating
these assets.
Background screening can:
Reveal criminal arrests and convictions
Verify employment and education
Reduce the risk involved in making a hiring decision
6
Why Screen?
7
Why Screen?
Statistics
30% of all business failures are due to poor hiring practices.
Department of Commerce
30% of all business failures are caused by employee theft.
American Management Association and US Chamber of Commerce
If recent incarceration rates remain unchanged, an estimated
1 of every 20 persons (5.1%) will serve time in a prison during
their lifetime.
Bureau of Justice Statistics
It costs $7,000 to replace a salaried employee, $10,000 to replace
a mid-level employee, and $40,000 to replace a senior executive.
Recruiting Times
8
Types of Screening
Statewide Criminal
County Criminal
Federal Criminal
National Criminal Report
Sex Offender Search
Motor Vehicle Report
Credit Report
OFAC Report
International Criminal
FACIS Level 1-3
Education Verification
Employment Verification
Professional License
Professional Reference
Personal Reference
Workers’ Comp
E-Verify
Exit Interviews
Drug Testing
And more
9
Types of Screening
A Social Security Number provides a direct link to an
applicant’s background information.
Any effective, dependable, and compliant criminal background
check begins with a Social Security Number Search.
Provides:
Address history (great tool to determine specific court jurisdictions
that should be researched for criminal records)
Alias names that have been associated with that SSN, which can be
cross-referenced with the same courts
Social Security Trace
10
Real Example
Former Nurse/Administrator in NJ plead
guilty to charges she embezzled as much as
$900K from her employer
Her plea agreement may spare her from prison when she is
sentenced. However, she is currently working elsewhere
as a nurse supervisor!
According to authorities, she made numerous
personal purchases with the company American
Express account, authorized wire transfers to
accounts she controlled, filed false & fraudulent
state income tax returns.
11
Types of Screening
When hiring employees who will be handling funds or valuable
inventory or interacting with your customers, you need to be sure
you can trust them — and that they don't have a criminal or
violent history. Your safety and the safety of your employees
depend on it.
Criminal Report Options:
Federal & Civil Records
Statewide Criminal
County Criminal
Criminal
12
Types of Screening
County courts provide the most up to date, accurate and
comprehensive data available.
County Criminal Searches
Statewide repository of state police and criminal records.
Relies on reports from counties.
State Criminal Searches
13
Types of Screening
The most comprehensive search available
National CrimSearch is an instant, nationwide search of available
criminal records which some states and counties report to.
Provides information in a reader-friendly, digest format for quick
review.
Helps lower the cost of county criminal reports by pinpointing
specific counties to conduct a search.
National CrimSearch
14
Types of Screening
Considerations when doing Criminal Searches
Some but not all counties report their information to a state
repository.
If you request a background check only in the state where your
business is located, you could miss important information.
Nationwide criminal database casts the broadest net, but may have
the largest gaps as well. It’s not a perfect database.
Should not be used as your only check.
15
16
Types of Screening
Education and Employment Verification
According to the American Management Association, 60 percent
of college registrars report attempts to falsify credentials. Verifiy
college attendance and type of degree earned and attendance for
high schools, vocational & technical schools
Reports verify employment, dates, position and eligibility for rehire,
as well as information regarding applicants' previous job. Reveal
gaps in employment that might indicate past problems or issues of
which you need to be aware.
References can help determine the true character of an applicant as
it relates to the job and provide information about their competence
and fitness for the job in question.
17
Types of Screening
While sex offenders do have the right to work, you also have
the right to know about their history.
Not only can past behavior restrict where they can work and what
kind of job they can obtain, but you need to maintain the safety of
your employees and of those that your organization serves.
While rules vary from state to state regarding the availability of this
data, reports may include the subject’s address, type of offense and
FBI and state offender number.
Sex Offender
18
Types of Screening
Drug and alcohol abuse in the workplace cause 65% of on-the-job
accidents. U.S. Department of Labor
Substance abusers are 10 times more likely to steal from the
company or from other employees. U.S. Department of Labor
Substance abusers use three times the normal level of employee
health benefits and incur 300% higher medical costs.
U.S. Department of Labor
Companies reduce risk in the workplace when drug tests
are performed.
Drug Testing
19
Latest News
Expanded use for criminal background checks to include screening
volunteers and contractors.
The U.S. Supreme Court recently upheld the federal government’s
ability to conduct background security checks of contracted
employees.
NASA v. Nelson
The Equal Employment Opportunity Commission (EEOC) has
increased their scrutiny of hiring practices, exposing employers to a
greater risk of discrimination lawsuits.
Recent Trends
20
Latest News
Industry accreditation sets the bar for screening providers
In 2010, National Association of Professional Background
Screeners (NAPBS) announced a new Background Screening
Agency Accreditation Program (BSAAP).
Hiring controversies due to social networking. Social networking
has exploded in popularity and employers now use Twitter and
Facebook to influence hiring decisions. However, many sites have
no verification process and several can be edited by anyone with
access to the Internet—putting companies as risk for violating
FCRA (Fair Credit Reporting Act) regulations and EEOC guidelines.
Recent Trends
21
Latest News
Identity Theft
Recent Trends
22
Tips
Obviously, perform screens to prevent the hiring of criminals
and dishonest people in your company.
Consider how you are protecting the data in your office. People
can easily steal data, not just physical items.
ESS goes to great lengths to encrypt and protect all of our data
within our office and when transferring it to our customers.
Be mindful of how your office is protecting data received and data
in the office as well!
23
Conclusion
After all the frightening stats today, lets focus on ROI:
For every dollar an employer invests in employment screening,
the return on investment ranges from $5 - $16, resulting from
improved productivity, reduced absenteeism, lower turnover –
decreased employer liability.
U.S. Small Business Administration
Pay Now or Pay Later

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Why choose ESS?

  • 1. HEALTHSOUTH Presenters: Russ Blitz, Director of Sales Jason Kimbrell, Executive Vice President Sheila Benson, CEO May 27, 2010 1 Why Screen?
  • 2. What percentage of people do you think lie or embellish on their resumes? 2 A recent study found that 53% of job applications contained false information. The Society for Human Resource Managers
  • 3. How can you be really sure who you are hiring without performing pre-employment background screenings? 3 People are not always who they seem.
  • 4. 4 George O’Leary, Notre Dame Football Coach Claimed to have a Master’s Degree from NYU and played football at University of New Hampshire. He attended NYU but did not receive a degree. He also never played in a game at University of New Hampshire. Robert Irvine, Host of ‘Dinner Impossible’ on Food Network Claimed that he made Princess Diana’s wedding cake and that he worked in the White House kitchens. Both claims were false. Joseph Biden, Jr., Vice President of the United States During his 1988 bid for the presidency, he claimed that he attended Syracuse University College of Law on a full academic scholarship and graduated in the top half of the class. He actually received a partial scholarship based on financial aid and finished 76th in a class of 85.
  • 5. A background screening, also known as a “consumer report,” is a tool many employers use to learn more about potential employees during the hiring process. 80% of HR Professionals use pre-employment screening. SHRM Reports 5 What is background screening?
  • 6. Companies often say that their employees are their most important asset. Likewise, performing a background screening of prospective employees is the most important step in evaluating these assets. Background screening can: Reveal criminal arrests and convictions Verify employment and education Reduce the risk involved in making a hiring decision 6 Why Screen?
  • 7. 7 Why Screen? Statistics 30% of all business failures are due to poor hiring practices. Department of Commerce 30% of all business failures are caused by employee theft. American Management Association and US Chamber of Commerce If recent incarceration rates remain unchanged, an estimated 1 of every 20 persons (5.1%) will serve time in a prison during their lifetime. Bureau of Justice Statistics It costs $7,000 to replace a salaried employee, $10,000 to replace a mid-level employee, and $40,000 to replace a senior executive. Recruiting Times
  • 8. 8 Types of Screening Statewide Criminal County Criminal Federal Criminal National Criminal Report Sex Offender Search Motor Vehicle Report Credit Report OFAC Report International Criminal FACIS Level 1-3 Education Verification Employment Verification Professional License Professional Reference Personal Reference Workers’ Comp E-Verify Exit Interviews Drug Testing And more
  • 9. 9 Types of Screening A Social Security Number provides a direct link to an applicant’s background information. Any effective, dependable, and compliant criminal background check begins with a Social Security Number Search. Provides: Address history (great tool to determine specific court jurisdictions that should be researched for criminal records) Alias names that have been associated with that SSN, which can be cross-referenced with the same courts Social Security Trace
  • 10. 10 Real Example Former Nurse/Administrator in NJ plead guilty to charges she embezzled as much as $900K from her employer Her plea agreement may spare her from prison when she is sentenced. However, she is currently working elsewhere as a nurse supervisor! According to authorities, she made numerous personal purchases with the company American Express account, authorized wire transfers to accounts she controlled, filed false & fraudulent state income tax returns.
  • 11. 11 Types of Screening When hiring employees who will be handling funds or valuable inventory or interacting with your customers, you need to be sure you can trust them — and that they don't have a criminal or violent history. Your safety and the safety of your employees depend on it. Criminal Report Options: Federal & Civil Records Statewide Criminal County Criminal Criminal
  • 12. 12 Types of Screening County courts provide the most up to date, accurate and comprehensive data available. County Criminal Searches Statewide repository of state police and criminal records. Relies on reports from counties. State Criminal Searches
  • 13. 13 Types of Screening The most comprehensive search available National CrimSearch is an instant, nationwide search of available criminal records which some states and counties report to. Provides information in a reader-friendly, digest format for quick review. Helps lower the cost of county criminal reports by pinpointing specific counties to conduct a search. National CrimSearch
  • 14. 14 Types of Screening Considerations when doing Criminal Searches Some but not all counties report their information to a state repository. If you request a background check only in the state where your business is located, you could miss important information. Nationwide criminal database casts the broadest net, but may have the largest gaps as well. It’s not a perfect database. Should not be used as your only check.
  • 15. 15
  • 16. 16 Types of Screening Education and Employment Verification According to the American Management Association, 60 percent of college registrars report attempts to falsify credentials. Verifiy college attendance and type of degree earned and attendance for high schools, vocational & technical schools Reports verify employment, dates, position and eligibility for rehire, as well as information regarding applicants' previous job. Reveal gaps in employment that might indicate past problems or issues of which you need to be aware. References can help determine the true character of an applicant as it relates to the job and provide information about their competence and fitness for the job in question.
  • 17. 17 Types of Screening While sex offenders do have the right to work, you also have the right to know about their history. Not only can past behavior restrict where they can work and what kind of job they can obtain, but you need to maintain the safety of your employees and of those that your organization serves. While rules vary from state to state regarding the availability of this data, reports may include the subject’s address, type of offense and FBI and state offender number. Sex Offender
  • 18. 18 Types of Screening Drug and alcohol abuse in the workplace cause 65% of on-the-job accidents. U.S. Department of Labor Substance abusers are 10 times more likely to steal from the company or from other employees. U.S. Department of Labor Substance abusers use three times the normal level of employee health benefits and incur 300% higher medical costs. U.S. Department of Labor Companies reduce risk in the workplace when drug tests are performed. Drug Testing
  • 19. 19 Latest News Expanded use for criminal background checks to include screening volunteers and contractors. The U.S. Supreme Court recently upheld the federal government’s ability to conduct background security checks of contracted employees. NASA v. Nelson The Equal Employment Opportunity Commission (EEOC) has increased their scrutiny of hiring practices, exposing employers to a greater risk of discrimination lawsuits. Recent Trends
  • 20. 20 Latest News Industry accreditation sets the bar for screening providers In 2010, National Association of Professional Background Screeners (NAPBS) announced a new Background Screening Agency Accreditation Program (BSAAP). Hiring controversies due to social networking. Social networking has exploded in popularity and employers now use Twitter and Facebook to influence hiring decisions. However, many sites have no verification process and several can be edited by anyone with access to the Internet—putting companies as risk for violating FCRA (Fair Credit Reporting Act) regulations and EEOC guidelines. Recent Trends
  • 22. 22 Tips Obviously, perform screens to prevent the hiring of criminals and dishonest people in your company. Consider how you are protecting the data in your office. People can easily steal data, not just physical items. ESS goes to great lengths to encrypt and protect all of our data within our office and when transferring it to our customers. Be mindful of how your office is protecting data received and data in the office as well!
  • 23. 23 Conclusion After all the frightening stats today, lets focus on ROI: For every dollar an employer invests in employment screening, the return on investment ranges from $5 - $16, resulting from improved productivity, reduced absenteeism, lower turnover – decreased employer liability. U.S. Small Business Administration Pay Now or Pay Later