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LinkedIn 101: Making LinkedIn Work
for You!
Emily Mulloy, Talent Acquisition Coordinator-North
America
© 2014 Forrester Research, Inc. Reproduction Prohibited 2
Why is it important?
› 332 million+ users
• WIM: Limitless networking opportunities
› 43.2% of users spend 0-2 hrs on site per week
• WIM: Short window of opportunity to make an
impression
› 22% of high level executives primarily use
LinkedIn for industry networking
• WIM: Opportunity to make important connections;
reminder that LinkedIn isn’t just for job-seekers
© 2014 Forrester Research, Inc. Reproduction Prohibited 3
Agenda
› Keyword Optimization
› Basic Profile Development
› Tool highlights
› Take-Away Items
© 2014 Forrester Research, Inc. Reproduction Prohibited 4
Keyword Optimization
› Foundation for later content discussion
› Boolean search method (AND, NOT, OR)
› Variable weighting given to each section
• Headline & Roles with highest weighting
› Important to include generalized words and
compensate for less common titles
• Ex. Business Partner | HR Generalist
• Live example (talent vs. recruiter)
© 2014 Forrester Research, Inc. Reproduction Prohibited 5
Keyword Activity
› Write down 2-3 keywords you can
start incorporating into your profile
today.
› How can you change your title to
make it authentic, but also more
generalized?
© 2014 Forrester Research, Inc. Reproduction Prohibited 6
Basic Profile Development
Photo
Headline
Summary
Roles
Recommendations
© 2014 Forrester Research, Inc. Reproduction Prohibited 7
Photo
› Profiles with a photo 11x more likely to be
visited
› Up to date
› Be wary of unintended messages
› Balance between displaying personality
and conveying professional value
© 2014 Forrester Research, Inc. Reproduction Prohibited 8
Photo Experiment
› Conducted by Jason Seiden (CEO, Brand
Amper)
› Posted variety of photos over the course of
several months
› Measured effectiveness
• Direct feedback
• Indirect feedback  Profile views, connection
requests, professional opportunities
© 2014 Forrester Research, Inc. Reproduction Prohibited 9
Photo Experiment: Which one “won?”
1 2 3
© 2014 Forrester Research, Inc. Reproduction Prohibited 10
Photo 1: The Headshot
› 75% scored it as high-
performing
• But couldn’t explain why
› Minimal personality; too
aggressive
© 2014 Forrester Research, Inc. Reproduction Prohibited 11
Photo 2: Mr. Nice Guy
› Inbox messages &
connection requests
exploded
• Inquiries for free advice
› Increased approachability
› Minimal professionalism 
lost image of valuable time
© 2014 Forrester Research, Inc. Reproduction Prohibited 12
Photo 3: The Screen Grab
› Best performer
• Social proof of skills
• Approachable, but professional
appearance
• Overall intriguing
› Run your own experiment
› No patience?
• Think about audience & intended
message; seek feedback
© 2014 Forrester Research, Inc. Reproduction Prohibited 13
Headline
› Extra keyword weight
• Be creative while still
optimizing
› Easy use:
• Sales Recruiter
› Better use:
• Talent obsessed recruiter passionate about attracting
top sales professionals
› Consider length, keywords, & authenticity
© 2014 Forrester Research, Inc. Reproduction Prohibited 14
Headline Activity
› Create a headline of your own!
• Consider keywords and length
• Capture personal brand and personality
› Another example
• Passionate about building Best-in-Class Global Sales
Teams
› Share!
© 2014 Forrester Research, Inc. Reproduction Prohibited 15
Summary
› “Relaxed business dinner”
› Consider intended audience
› Achievements, not tasks
› Where you’ve been, what
you’re doing, & where you want
to go
© 2014 Forrester Research, Inc. Reproduction Prohibited 16
Professional Roles
› Extra weighting in search algorithm
› Include all past professional roles
• Contributes to current value as a professional
› Ex. HR Generalist with background in marketing has
different value than an HR Generalist with a background in
finance
› Describe roles, focusing on the most “important”
tasks
• Emphasize accomplishments & unique value
› Add media, photos  color
© 2014 Forrester Research, Inc. Reproduction Prohibited 17
Recommendations
› Adds credibility and personality  social proof
› Be specific in your recommendation request
• Why are you seeking a recommendation?
• What areas/projects would you like them to focus on?
• Offer value in return
› Who could you ask?
© 2014 Forrester Research, Inc. Reproduction Prohibited 18
Tool Highlights
› Blogging feature
• Opportunity to become a thought leader and
contribute ideas
• Focus on quality, not quantity
• Forrester Social Media policies
› Connections
• Find Alumni
© 2014 Forrester Research, Inc. Reproduction Prohibited 19
Tool Highlights, contd.
› Interests  Groups
• Important to vet before joining
› Activity, growth, industries, demographics
© 2014 Forrester Research, Inc. Reproduction Prohibited 20
Tool Highlights, contd.
› Analytics
• Who’s Viewed You
› Profile views (y) actions taken (x)
› Keywords, demographics, etc.
• How You Rank
© 2014 Forrester Research, Inc. Reproduction Prohibited 21
Take-Away Items
› Pick an audience & intended goal
• Tailor your format, content, and language for what
works for you
› Fill out profile first; seek connections later
› Rethink “anonymous” for personal networking
› Be explicit in networking endeavors
› Dedicate & participate!
• Groups, connections, thought leadership
Thank you
Emily Mulloy, Talent Acquisition Coordinator-
North America
LinkedIn: www.linkedin.com/in/emilymulloy
Twitter: @emulloy

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LinkedIn 101 Lunch n' Learn

  • 1. LinkedIn 101: Making LinkedIn Work for You! Emily Mulloy, Talent Acquisition Coordinator-North America
  • 2. © 2014 Forrester Research, Inc. Reproduction Prohibited 2 Why is it important? › 332 million+ users • WIM: Limitless networking opportunities › 43.2% of users spend 0-2 hrs on site per week • WIM: Short window of opportunity to make an impression › 22% of high level executives primarily use LinkedIn for industry networking • WIM: Opportunity to make important connections; reminder that LinkedIn isn’t just for job-seekers
  • 3. © 2014 Forrester Research, Inc. Reproduction Prohibited 3 Agenda › Keyword Optimization › Basic Profile Development › Tool highlights › Take-Away Items
  • 4. © 2014 Forrester Research, Inc. Reproduction Prohibited 4 Keyword Optimization › Foundation for later content discussion › Boolean search method (AND, NOT, OR) › Variable weighting given to each section • Headline & Roles with highest weighting › Important to include generalized words and compensate for less common titles • Ex. Business Partner | HR Generalist • Live example (talent vs. recruiter)
  • 5. © 2014 Forrester Research, Inc. Reproduction Prohibited 5 Keyword Activity › Write down 2-3 keywords you can start incorporating into your profile today. › How can you change your title to make it authentic, but also more generalized?
  • 6. © 2014 Forrester Research, Inc. Reproduction Prohibited 6 Basic Profile Development Photo Headline Summary Roles Recommendations
  • 7. © 2014 Forrester Research, Inc. Reproduction Prohibited 7 Photo › Profiles with a photo 11x more likely to be visited › Up to date › Be wary of unintended messages › Balance between displaying personality and conveying professional value
  • 8. © 2014 Forrester Research, Inc. Reproduction Prohibited 8 Photo Experiment › Conducted by Jason Seiden (CEO, Brand Amper) › Posted variety of photos over the course of several months › Measured effectiveness • Direct feedback • Indirect feedback  Profile views, connection requests, professional opportunities
  • 9. © 2014 Forrester Research, Inc. Reproduction Prohibited 9 Photo Experiment: Which one “won?” 1 2 3
  • 10. © 2014 Forrester Research, Inc. Reproduction Prohibited 10 Photo 1: The Headshot › 75% scored it as high- performing • But couldn’t explain why › Minimal personality; too aggressive
  • 11. © 2014 Forrester Research, Inc. Reproduction Prohibited 11 Photo 2: Mr. Nice Guy › Inbox messages & connection requests exploded • Inquiries for free advice › Increased approachability › Minimal professionalism  lost image of valuable time
  • 12. © 2014 Forrester Research, Inc. Reproduction Prohibited 12 Photo 3: The Screen Grab › Best performer • Social proof of skills • Approachable, but professional appearance • Overall intriguing › Run your own experiment › No patience? • Think about audience & intended message; seek feedback
  • 13. © 2014 Forrester Research, Inc. Reproduction Prohibited 13 Headline › Extra keyword weight • Be creative while still optimizing › Easy use: • Sales Recruiter › Better use: • Talent obsessed recruiter passionate about attracting top sales professionals › Consider length, keywords, & authenticity
  • 14. © 2014 Forrester Research, Inc. Reproduction Prohibited 14 Headline Activity › Create a headline of your own! • Consider keywords and length • Capture personal brand and personality › Another example • Passionate about building Best-in-Class Global Sales Teams › Share!
  • 15. © 2014 Forrester Research, Inc. Reproduction Prohibited 15 Summary › “Relaxed business dinner” › Consider intended audience › Achievements, not tasks › Where you’ve been, what you’re doing, & where you want to go
  • 16. © 2014 Forrester Research, Inc. Reproduction Prohibited 16 Professional Roles › Extra weighting in search algorithm › Include all past professional roles • Contributes to current value as a professional › Ex. HR Generalist with background in marketing has different value than an HR Generalist with a background in finance › Describe roles, focusing on the most “important” tasks • Emphasize accomplishments & unique value › Add media, photos  color
  • 17. © 2014 Forrester Research, Inc. Reproduction Prohibited 17 Recommendations › Adds credibility and personality  social proof › Be specific in your recommendation request • Why are you seeking a recommendation? • What areas/projects would you like them to focus on? • Offer value in return › Who could you ask?
  • 18. © 2014 Forrester Research, Inc. Reproduction Prohibited 18 Tool Highlights › Blogging feature • Opportunity to become a thought leader and contribute ideas • Focus on quality, not quantity • Forrester Social Media policies › Connections • Find Alumni
  • 19. © 2014 Forrester Research, Inc. Reproduction Prohibited 19 Tool Highlights, contd. › Interests  Groups • Important to vet before joining › Activity, growth, industries, demographics
  • 20. © 2014 Forrester Research, Inc. Reproduction Prohibited 20 Tool Highlights, contd. › Analytics • Who’s Viewed You › Profile views (y) actions taken (x) › Keywords, demographics, etc. • How You Rank
  • 21. © 2014 Forrester Research, Inc. Reproduction Prohibited 21 Take-Away Items › Pick an audience & intended goal • Tailor your format, content, and language for what works for you › Fill out profile first; seek connections later › Rethink “anonymous” for personal networking › Be explicit in networking endeavors › Dedicate & participate! • Groups, connections, thought leadership
  • 22. Thank you Emily Mulloy, Talent Acquisition Coordinator- North America LinkedIn: www.linkedin.com/in/emilymulloy Twitter: @emulloy

Notas do Editor

  1. 22%: http://www.forbes.com/sites/work-in-progress/2011/08/09/study-reveals-how-professionals-use-linkedin/ 43.2%: http://www.forbes.com/sites/cherylsnappconner/2014/05/04/new-research-2014-linkedin-user-trends-and-10-top-surprises/2/ 332 million+: LinkedIn
  2. Photo experiment: http://talent.linkedin.com/blog/index.php/2013/08/what-profile-photo-works-best-on-linkedin-a-real-life-experiment
  3. http://www.forbes.com/sites/williamarruda/2014/09/07/three-steps-to-writing-the-perfect-linkedin-summary/