Presented at AAEEBL July 2012, this presentation discusses ePortofolios as a microcosm of Virtual HRD. Medical Education is used as an example of the continuum. Conclusions include ethical issues and potential pitfalls when ePortfolios are used for multiple purposes for multiple stakeholders.
Virtual hrd and ePortfolios: Higher Education to Workforce Continuum
1. VIRTUAL HRD AND EPORTFOLIOS:
TECHNOLOGY AS CONTINUUM FROM
HIGHER EDUCATION TO THE WORKFORCE
Elisabeth E. Bennett, PhD
Assistant Professor, Tufts University
Senior Fellow, Northeastern University
AAEEBL 2012 (updated)
2. OPENING REFLECTION
Coming Crisis in Higher
Consider:
Education
What are the
multiple purposes
of your ePortfolio
programs (or other
complex learning
systems) if not
using ePs)?
4. LEARNING & COLLABORATION
COGNITION
SKILL-BUILDING, TEAM-BUILDING
IDEATION – CREATIVITY
ASSESSMENT & EVALUATION
STUDENT DEVELOPMENT
SHOWCASE
FACULTY DEVELOPMENT
FACULTY PERFORMANCE REVIEW
PROGRAM PERFORMANCE
ACCREDITATION
COMMUNICATION
SURVEYS
RESEARCH
COMPLIANCE DATA
MARKETING
5. TRADITIONAL HUMAN RESOURCE
DEVELOPMENT
Training and Development
Career Development
Organization Development
Technology Development - Recently added
(Bennett, 2010)
6. VIRTUAL HRD DEFINED
A media-rich and culturally relevant web environment
that strategically improves
expertise, performance, innovation, and community-
building through formal and informal learning
(Bennett, 2009, p.364)
7. VIRTUAL HRD INTERSECTS WITH
EPORTFOLIOS WHEN….
There are multiple purposes
Example: Student showcase and faculty development (a
special kind of HRD)
Individual, group, organizational, & potentially societal
needs part of the picture
ePorfolios tie into other information systems for data
integrity and efficiency
They are strategic or aligned with goals and mission
Interactivity is present
8. MEDICAL EDUCATION AS A CONTINUUM
7 to 12 years of training
Complex funding system
Progresses from HE to
academic medical centers
Dual roles at the graduate level
– employee & student
Work based learning model
Accreditation & outcomes-
based
Preparation for practice
Patient safety and satisfaction
9. EPORTOFLIOS IN MEDICAL EDUCATION
Are starting off as repositories
Test scores and evaluations, procedure logs
Increasingly more interactivity (Bennett, McWhorter, &
Sankey, 2012)
Mentoring
Identifying learning gaps
Reflection
May be tied to other data sources
HCAHPS (patient satisfaction and pay for performance)
Quality and patient safety
New: evaluate graduate (GME) candidates on soft skills
and reflective practice (Bennett, McWhorter, &
Sankey, 2012)
10. CONCLUSIONS
ePortfolios replacing traditional resume, especially
in knowledge/creative professions
Can be carried/updated across the continuum for
lifelong learning and career development
Continuum most prevalent with longitudinal training
(medical education, teacher training etc.)
ePortfolios can fulfill multiple purposes in a work-
setting
Individual
Group
Organization
Society
11. CONCLUSIONS CONTINUED
Tie into diverse information & feedback systems
Represent a microcosm of Virtual HRD
Ethical issues
Who has access
How information is used
Liability versus learning-from-mistakes in high stakes
professions
Pitfalls
Ignoring cultural issues, buy-in
Non-strategic busy work
Mixed messages to constituents
12. REFERENCES
Bennett, EE. (2010). The Coming Paradigm Shift: Synthesis and Future Directions in
Virtual HRD. Advances in Developing Human Resources, 12(6), 728-741.
Bennett, EE & Bierema, LL. (2010). The Ecology of Virtual HRD. Advances in
Developing Human Resources, 12(6), 632-647.
Bennett, EE. (2009). Virtual HRD: The Intersection of Knowledge
Management, Culture, and Intranets. Advances in Developing Human
Resources, 11(3), 362-374.
Bennett, EE. (2011). Informal Adult Learning in Simulated and Virtual Environments.
In Information Resources Management Association (Ed.), Gaming and Simulations:
Concepts, Methodologies, Tools and Applications (pp. 1914-1932). Hershey, PA: IGI
Global. doi:10.4018/978-1-60960-195-9.ch802 (republished)
Bennett, EE, Blanchard, RD, & Fernandez, GL. (2012). Knowledge Sharing in
Academic Medical Centers: Exploring the Nexus of Higher Education and Workforce
Development. In V.C.X. Wang’s (Ed.), Encyclopedia of E-Leadership, Training, and
Counseling (pp. 212-232). Hershey, PA: IGI Global
Bennett, EE, McWhorter, RR, & Sankey, HZ. (2012, March). Eportfolios as Virtual
HRD: A Review of Literature and Analysis of a Tool in a Graduate Medical Education
Program. Abstract in the Proceedings of the 2012 Academy of Human Resource
Development Research Conference in the Americas. Denver, CO: AHRD.
McWhorter, RR, and Bennett, EE. (2012, March). Facilitating Transition from Higher
Education to the Workforce: A Literature Review of Eportfolios as Virtual Human
Resource Development. Proceedings of the 2012 Academy of Human Resource
Development Research Conference in the Americas. Denver, CO: AHRD.