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Intergovernmental
                g
        Opportunities Forum II
                  In What Ways Is Sourcing Office
Facilitating Collaboration Across Northeast Ohio



                                 March 24, 2010
Discussion Points
                                            Di     i   P i t
   Overview of Sourcing Office
       The Sourcing Office story
       Purpose & functions
       Organizational structure
   Procurement Methodology
       Overview
       Day-to-day activities
   Savings & Collaboration Opportunities
       Current programs
       Soon-to-be-launched programs
       In what ways can your organization leverage Sourcing Office
   Current participants, successes, & contact information

                                                                      2
The S
                        Th Sourcing Office Story
                                i Offi St
   THE SITUATION: extensive government fragmentation and
    duplication of activities with over 90,000 governments in the U.S.


   THE SOLUTION: deploy private sector operating methodologies in
    the public sector


   THE STARTING POINT: procurement & shared services


   OUR EVOLUTION: 13 cities to a national platform in four years


   THE OPPORTUNITY: public, private, and not-for-profit entities
                                                                         3
Our P
                          O Purpose & F
                                      Functions
                                          ti
   DEVELOP group purchasing programs that serve the public private
                                                     public, private,
    and not-for-profit sectors
   SAVE participants time & money
         p      p                y
   TARGET suppliers and channel partners committed to operational
    excellence and total cost of ownership solutions
   WORK in a spirit of partnership (creating wins for all parties)
   SOURCE, MATCH & MANAGE supplier contracts with participants
   ORGANIZED as a regional Co ncil of Go ernments under Section 167
                            Council Governments nder
    of the Ohio Revised Code and 501(c)(3) not-for-profit entity
   GENERATE REVENUE as a percentage of dollars spent with our
    supplier partners
                                                                        4
Our O
                                    O Operating Structure
                                           ti   St   t




             SBAM            OFIC      COSE           ERC           Northeast Ohio




    Member               Member               Municipalities                 Non-profits

         Member     Member                              Companies      Counties

               Member                                          Schools                5
5
What W D
                                                                        Wh t We Do
Current procurement process:
 - Repeated 100+ times per year, per entity -
                                                                 “Anything that we can do to bypass
 Develop bid               Create bid            Advertise bid
                                                                 our own bid process is a good thing.
specifications
    ifi ti                  package
                               k                  opportunity
                                                       t it              I repeat, anything ”
                                                                           repeat anything.
                                                                   Current customer, an elected official

Tabulate bid              Receive bid             Hold pre-bid
 responses                 proposals               meeting



 Select bid                Negotiate               Approve        Execute             Start buying
  winner                   Contract                Contract       Contract



                                                                      SAVE MONEY
Buying through Sourcing Office:                                       •8 to 20% savings
                                                                      •Avoid bidding costs
                                                                      SAVE TIME
                 Sign up for            Start buying                  •Avoid bid spec development
                  program                                             •Delegate bid process
                                                                                                           6
What W D
                                               Wh t We Do
    PROGRAM DEVELOPMENT               MARKETING & MATCHING
   Survey members                   Identify early adopters
   Analyze budgets                  Build “raving fans”
   Conduct market research          Create mail and email
   Select spending categories        campaigns
   Create bid specifications
    C               f                Communicate through
                                      C
   Manage bid/RFP process            association channels
   Negotiate and contract with      Manage quality control
    suppliers                        Coordinate customer service
   Manage implementations           Generate positive publicity for
                                      associations and their members
                                                                        7
Office Supplies
                                                          Offi S     li
   Approximately 20 organizations supplied their
    purchasing history, shared their core list, and/or
    committed their annual office supplies spend to
    this program
   Includes office supplies, paper, off-site printing,
    toner, and related supplies
   Saving
    S i an average of 25% f participants
                    f     for  ti i   t

FAQ
   In what ways did OfficeMax stand out through the
    procurement process?
   How much volume is currently being procured through
    this contract?



                                                                        8
Comprehensive Print MGMT.
                        C     h   i P i t MGMT
   Complete audit is conducted to identify the
    greatest savings
   Contract capabilities include hardware purchase,
    copier service, printer service software needs
           service          service,         needs,
    and related imaging services
   Saving an average of 23% for participants



FAQ
   Why did you choose ComDoc?
   Is this program different than “state term?”
   Do I have to implement an entire print management
    approach today?



                                                        9
Electricity
                                                                  El t i it
   Two unique programs to meet the needs of
    every Sourcing Office participant
   Approximately 250 million kilowatt hours
    currently under contract
   Reliable supplier with strong local presence
   Saving an average of 18% for larger participants



FAQ
   What portion of my electric bill is Sourcing Office able to
    offer a discount on?
   How is Sourcing Office planning on addressing the rate
    auctions in 2011?



                                                                           10
RFP - Alt
                                         Alternative Energy
                                                ti E
   Wind, solar, geothermal, and biomass sources
    are included in the RFP
   Goal of simplifying complex scenarios through a
    pre-procured
    pre procured approach which meets all needs
   Significant state and federal grants are currently
    available
   Expected l
    E    t d launch i M 2010
                  h in May

FAQ
   Will financing be available?
   Will all aspects of the program be addressed (zoning,
    consulting, etc.)?
   What is the average length to install a wind turbine?



                                                            11
RFP - HR I A B
                                                        HR-In-A-Box
   RFP addresses; benefits administration, benefits
    consulting, HR consulting, property & casualty
    insurance, payroll, and wellness programs
   Anticipated multiple awards
   A top requested program since inception of
    Sourcing Office
   Expected l
    E    t d launch i M 2010
                  h in May

FAQ
   Who are you talking to about this program?
   These are solutions which need to be customized to the
    customer; how will you address this fact?




                                                                 12
In D
                         I Development - J /S & S f t S
                               l     t Jan/San Safety Supplies
                                                          li

   RFP addresses; janitorial supplies, sanitation
    needs, safety supplies, and related categories
   Green and sustainable solutions are being
    stressed
   Value added services, such as inventory control,
    will weigh heavily in the scoring
   Expected l
    E    t d launch i M /J
                  h in May/June 2010

FAQ
   Is there a “one throat to choke” solution in this industry?
   Is this a big spend category?
   Which companies are you talking to in this industry?




                                                                  13
In Development - Temporary Staffing

   Significant spend category for higher education
    and special districts
   Growing need due to staff realignments
   Currently finalizing the search for a subject
    matter expert to assist in program creation
   Seeking interested organizations to participate in
    sourcing process
         i
   Expected launch in July 2010

FAQ
   Will you be able to address the diverse temporary
    staffing needs by your participants?
   Will my organization be required to commit to a certain
    amount in spending to participate in the sourcing
    process?
                                                              14
Current P ti i
     C     t Participants
                       t




15                     15
Recent S
                                      R    t Successes
   Ohio s
    Ohio’s Largest Community College – now saving 30% on office
    supplies


   Community Recreation Center – achieved 18% savings on electricity
    (a $125,000+ annual savings) without event switching suppliers


   Local School District – saving more than 22% on copiers and printers


   Ohio’s Largest County – now saving 42% on office supplies (a
    $300,000
    $300,000+ annual savings)

                                                                      16
What O P ti i
                       Wh t Our Participants Say
                                          t S

    We rolled out the [Office Products] implementation
      on April 1st [2009] and from what I can see and
           p       [     ]
     hear, it went flawlessly. The team at OfficeMax &
      Sourcing Office are real pro’s and delivered at
                         every l
                               level.”
                                   l”

   Jerry Hourigan Director of Procurement
          Hourigan,
    Cuyahoga Community College – annual budget of $300 million
    Sent unsolicited April 10, 2009 to prospective p
                      p      ,         p p         participants
                                                          p

                                                                  17
Action It
                                           A ti   Items
JOIN
A Sourcing Office Affiliate Agreement is
included in the hand out materials.

REVIEW
Discuss available programs with Sourcing
Office team members Additionally ask
            members. Additionally,
how you can be first in line as future
programs are developed.

Participate
Commit your organization to sitting on a
sourcing committee to d
     i        i       develop f
                          l future
programs.
                                                     18
Contact Information
                                 C t tI f       ti
Bruce L. Tague                    Sourcing Office
Executive Director                5422 East 96th Street, Suite 120
P: 216.581.6200 x103              Cleveland, Ohio 44122
Bruce.Tague@SourcingOffice.org

Bob Aber                          P: 216.581.6200
Director of Sales & Marketing     F: 216.581.6213
P: 216.581.6200 x105              E: info@sourcingoffice.org
Bob.Aber@SourcingOffice.org       U: www.SourcingOffice.org




                                                                     19

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3/24/10 - Kent State Intergovernmental Collaboration Forum II - Sourcing Office

  • 1. Intergovernmental g Opportunities Forum II In What Ways Is Sourcing Office Facilitating Collaboration Across Northeast Ohio March 24, 2010
  • 2. Discussion Points Di i P i t  Overview of Sourcing Office  The Sourcing Office story  Purpose & functions  Organizational structure  Procurement Methodology  Overview  Day-to-day activities  Savings & Collaboration Opportunities  Current programs  Soon-to-be-launched programs  In what ways can your organization leverage Sourcing Office  Current participants, successes, & contact information 2
  • 3. The S Th Sourcing Office Story i Offi St  THE SITUATION: extensive government fragmentation and duplication of activities with over 90,000 governments in the U.S.  THE SOLUTION: deploy private sector operating methodologies in the public sector  THE STARTING POINT: procurement & shared services  OUR EVOLUTION: 13 cities to a national platform in four years  THE OPPORTUNITY: public, private, and not-for-profit entities 3
  • 4. Our P O Purpose & F Functions ti  DEVELOP group purchasing programs that serve the public private public, private, and not-for-profit sectors  SAVE participants time & money p p y  TARGET suppliers and channel partners committed to operational excellence and total cost of ownership solutions  WORK in a spirit of partnership (creating wins for all parties)  SOURCE, MATCH & MANAGE supplier contracts with participants  ORGANIZED as a regional Co ncil of Go ernments under Section 167 Council Governments nder of the Ohio Revised Code and 501(c)(3) not-for-profit entity  GENERATE REVENUE as a percentage of dollars spent with our supplier partners 4
  • 5. Our O O Operating Structure ti St t SBAM OFIC COSE ERC Northeast Ohio Member Member Municipalities Non-profits Member Member Companies Counties Member Schools 5 5
  • 6. What W D Wh t We Do Current procurement process: - Repeated 100+ times per year, per entity - “Anything that we can do to bypass Develop bid Create bid Advertise bid our own bid process is a good thing. specifications ifi ti package k opportunity t it I repeat, anything ” repeat anything. Current customer, an elected official Tabulate bid Receive bid Hold pre-bid responses proposals meeting Select bid Negotiate Approve Execute Start buying winner Contract Contract Contract SAVE MONEY Buying through Sourcing Office: •8 to 20% savings •Avoid bidding costs SAVE TIME Sign up for Start buying •Avoid bid spec development program •Delegate bid process 6
  • 7. What W D Wh t We Do PROGRAM DEVELOPMENT MARKETING & MATCHING  Survey members  Identify early adopters  Analyze budgets  Build “raving fans”  Conduct market research  Create mail and email  Select spending categories campaigns  Create bid specifications C f  Communicate through C  Manage bid/RFP process association channels  Negotiate and contract with  Manage quality control suppliers  Coordinate customer service  Manage implementations  Generate positive publicity for associations and their members 7
  • 8. Office Supplies Offi S li  Approximately 20 organizations supplied their purchasing history, shared their core list, and/or committed their annual office supplies spend to this program  Includes office supplies, paper, off-site printing, toner, and related supplies  Saving S i an average of 25% f participants f for ti i t FAQ  In what ways did OfficeMax stand out through the procurement process?  How much volume is currently being procured through this contract? 8
  • 9. Comprehensive Print MGMT. C h i P i t MGMT  Complete audit is conducted to identify the greatest savings  Contract capabilities include hardware purchase, copier service, printer service software needs service service, needs, and related imaging services  Saving an average of 23% for participants FAQ  Why did you choose ComDoc?  Is this program different than “state term?”  Do I have to implement an entire print management approach today? 9
  • 10. Electricity El t i it  Two unique programs to meet the needs of every Sourcing Office participant  Approximately 250 million kilowatt hours currently under contract  Reliable supplier with strong local presence  Saving an average of 18% for larger participants FAQ  What portion of my electric bill is Sourcing Office able to offer a discount on?  How is Sourcing Office planning on addressing the rate auctions in 2011? 10
  • 11. RFP - Alt Alternative Energy ti E  Wind, solar, geothermal, and biomass sources are included in the RFP  Goal of simplifying complex scenarios through a pre-procured pre procured approach which meets all needs  Significant state and federal grants are currently available  Expected l E t d launch i M 2010 h in May FAQ  Will financing be available?  Will all aspects of the program be addressed (zoning, consulting, etc.)?  What is the average length to install a wind turbine? 11
  • 12. RFP - HR I A B HR-In-A-Box  RFP addresses; benefits administration, benefits consulting, HR consulting, property & casualty insurance, payroll, and wellness programs  Anticipated multiple awards  A top requested program since inception of Sourcing Office  Expected l E t d launch i M 2010 h in May FAQ  Who are you talking to about this program?  These are solutions which need to be customized to the customer; how will you address this fact? 12
  • 13. In D I Development - J /S & S f t S l t Jan/San Safety Supplies li  RFP addresses; janitorial supplies, sanitation needs, safety supplies, and related categories  Green and sustainable solutions are being stressed  Value added services, such as inventory control, will weigh heavily in the scoring  Expected l E t d launch i M /J h in May/June 2010 FAQ  Is there a “one throat to choke” solution in this industry?  Is this a big spend category?  Which companies are you talking to in this industry? 13
  • 14. In Development - Temporary Staffing  Significant spend category for higher education and special districts  Growing need due to staff realignments  Currently finalizing the search for a subject matter expert to assist in program creation  Seeking interested organizations to participate in sourcing process i  Expected launch in July 2010 FAQ  Will you be able to address the diverse temporary staffing needs by your participants?  Will my organization be required to commit to a certain amount in spending to participate in the sourcing process? 14
  • 15. Current P ti i C t Participants t 15 15
  • 16. Recent S R t Successes  Ohio s Ohio’s Largest Community College – now saving 30% on office supplies  Community Recreation Center – achieved 18% savings on electricity (a $125,000+ annual savings) without event switching suppliers  Local School District – saving more than 22% on copiers and printers  Ohio’s Largest County – now saving 42% on office supplies (a $300,000 $300,000+ annual savings) 16
  • 17. What O P ti i Wh t Our Participants Say t S We rolled out the [Office Products] implementation on April 1st [2009] and from what I can see and p [ ] hear, it went flawlessly. The team at OfficeMax & Sourcing Office are real pro’s and delivered at every l level.” l”  Jerry Hourigan Director of Procurement Hourigan, Cuyahoga Community College – annual budget of $300 million Sent unsolicited April 10, 2009 to prospective p p , p p participants p 17
  • 18. Action It A ti Items JOIN A Sourcing Office Affiliate Agreement is included in the hand out materials. REVIEW Discuss available programs with Sourcing Office team members Additionally ask members. Additionally, how you can be first in line as future programs are developed. Participate Commit your organization to sitting on a sourcing committee to d i i develop f l future programs. 18
  • 19. Contact Information C t tI f ti Bruce L. Tague Sourcing Office Executive Director 5422 East 96th Street, Suite 120 P: 216.581.6200 x103 Cleveland, Ohio 44122 Bruce.Tague@SourcingOffice.org Bob Aber P: 216.581.6200 Director of Sales & Marketing F: 216.581.6213 P: 216.581.6200 x105 E: info@sourcingoffice.org Bob.Aber@SourcingOffice.org U: www.SourcingOffice.org 19