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1. What's in your
APPs?

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World Solutions

3. OVERVIEW
W e start by looking at your unique requirements and
speci c objectives of your organization. Our experts in print,
identi es the best- t supplier for each project. It draws on
our proprietary print and supplier information, factoring in
variables such as excess capacity and geography to facilitate
platform our OPS solutions allow marketing departments
to meet their needs in an easier, more e cient and cost
e ective manner.
print-related and promotional marketing will analyze, assess better pricing. We also take advantage of competitive
and collaborate with you to develop a thorough pricing from overseas suppliers when time allows. Marketing Materials
understanding of your process, carefully reviewing each Allow your sales team, marketing partners and anyone else
business challenge facing your team. We provide our clients with access to more than a million you select to customize, order and ful ll a wide array of
di erent promotional items. For some clients, we have even marketing materials, from brochures and product sheets to
Then, we create a customized Basics Strategic Advantage developed and managed complete online company stores, advertisements and direct mail. Basics On Line Solution
(BSA) solution that is technology enabled to help you gain handling all ful llment and delivery.We have created highly supports both print-on-demand and inventoried materials
control over your entire supply chain. There are no o -theshelf successful employee recognition and retention programs and provides simple tools for you to approve, update and
remedies or one-size- ts-all answers. Instead, we act for a number of organizations. manage every item
as a seamless extension of your marketing and procurement
teams to develop a unique, results-driven DNA solution with Commercial Print Business Identity Materials
one goal in mind – saving you money. We provide all kinds of commercial print (4-6-10 color Business identity materials, including letterhead, business
stochastic, specialty print, large format, digital and more.) cards, forms and envelopes are always in high demand from
What’s in Your Business Basic Strategic Advantage? through our own facilities and partner network for the best internal employees as well as external partners. Basics
Let our experts analyze your print, print related and overall solution. Our size and consolidated volume, as well Corporate Store enables these groups to view, customize
promotional marketing supply chain and processes to as our expertise and supporting tools deliver savings and and order business identity items online in a self-service
uncover speci c savings opportunities. They will work optimum solutions for our clients. In addition, our model, making ful llment a breeze.
closely with you to identify gaps and overlaps and make commercial print process is designed to t within our
recommendations on exactly how to streamline your client’s creative work ow. Branded Promotional Items
processes and create new e ciencies. You will receive a full There’s nothing more powerful in marketing than brand
report of their ndings and recommendations, and this Economic Audit Anyone? evangelists, and our Promos by Premier Premiums solution
business case will help you justify your decision to engage Print by Premier has the right people, technology and enables companies to equip their customers with branded
Solutions by Premier to generate the cost savings and processes to meet the most rigorous project demands, from merchandise at the click of a button. An online storefront
e ciencies potential in developing, implementing and concept to print and beyond to ful llment and logistics or with full ecommerce functionality, provides your customers
managing your (BSA) solution. global sourcing. Want a crystal clear picture of the bene ts and partners access to thousands of promotional products,
we can provide? Request an Economic Audit for a from wearables and gifts to tech gear and executive items
Strategic Solutions con dential, fact-based, no-fee consulting engagement to and everything in between.
Design, Source, Produce, Warehouse, Ful ll & Deliver. determine the potential cost reductions and improved
All of your print and promotional marketing needs are process e ciencies that can be achieved by working with us. Customer & Employee Rewards Programs
managed as one comprehensive solution. Your entire spend Easily create, promote and manage a points based customer
is aggregated to save you even more money. That’s the Basics Automated Solutions and/or employee rewards program to help drive loyalty and
power of Basics Solutions Advantage, and that’s how we In today’s always-on, real-time business environment sales as well as employee retention. For users our rewards
recognize savings every day for clients like you. companies are being stretched to do more with fewer sites are intuitive and easy to navigate, with features for
resources. Marketing departments in particular are under monitoring your account, browsing and ordering rewards
Our BSA solutions streamline every aspect of your print and pressure to meet the constant needs and requests of a wide products and redeeming points. Program administration is
promotional marketing supply chain, identifying hidden variety of both internal and external constituents - from also a snap with tools for monitoring users, managing
costs and implementing processes that reduce your total customers and employees to partners, resellers and products and nancial reporting.
spend up to 20%. Our sourcing technology automatically franchisees. Built on our powerful Basics Automated Back to the Basics… Our Approach

4. Client Support Services - Quality Support When, Where and How You Need It.
You need fast and reliable support for your supply chain solutions. We understand that dedicated, ongoing support is
essential to helping you maximize your investment in our technology and service level expectations to your clients
CUSTOMER SERVICE
both internal and external
Our Client Support Services are available Monday – Friday 8AM- 6PM via phone, Web site or e-mail so you can count
on receiving knowledgeable, real-time support from consultants with a high level of expertise in our solutions.
Advanced Client Support Services 24/7/365 can be made available at a nominal fee enabling all of Barclays to receive
real time customer support via a toll free number anytime
A Wealth of Knowledge and Experience.
Our Client Support Services team—representing an extensive background in the supply chain & print industry—holds
an average tenure of ve years working with Premier Supplies.
• This team is comprised of more than 15 employees with uency in 5 languages.
With a high level of commitment to provide quality support and meticulous attention to all client issues—regardless of
company size—our team has a reputation in the industry for consistently going the extra mile to serve our customers.
• Print Customer Service will be provided in NYC at our new location at 460 west 34th street
• Pick & Pack Customer Service will be provided from our NJ facility in Carlstadt.
Support and Resources for Any Situation, Anytime.
Your business and your customers cannot be put on hold. Should you face a mission-critical challenge, our manage-
ment is willing and able to provide modi cations for your business in a e cient and e ective manner
• And with automatic noti cation and issue escalation, urgent issues are escalated to management within one
hour.
• Our Client Support Services can also provide prompt on-site service if you need assistance at your locations.
We can provide on-site training, order desk or simply a person to support your sta .
• Ongoing support through our maintenance programs ensures you stay up-to-speed with solution
developments and optimize your resources for maximum performance.
By gaining an understanding of your business needs, we can arrange targeted service that achieves your speci c goals.
We continuously apply best practices to our operational techniques, technological advancements and system re-evalu-
ations—to make your operation more productive and e cient.

5. SUITE OF SERVICES
About Us Knowledge Base Order On-Line Services Sustainable
Great creative and effective A great, yet cryptic, philosopher Our effortless to use, custom Print by Premier’s Global cross Print by Premier is totally
marketing isn’t just about being king once said: "To know PDF is to branded e-storefront appears as channel suite of professional committed to providing your
pretty, it’s about being smart. Print know the universe." Is this really an extension of your companies services are designed to provide corporation simplistic, responsible,
by Premier had its beginnings true, you expectantly ask? Well no, own ordering system. Your your company solutions. Bundled environmentally friendly solutions
some 30 years ago. This enables sadly it is not! But don’t be customers & internal clients select together or utilized independently, that work. Smart designs using FSC
our professional team to be disheartened, for the truth about from a hierarchy of fully- we offer directmail, email, personal certified papers, corn oil derived
innovative and creative free PDF’s and other cross channel customizable marketing collateral, URL’s, SMS texting; digital, offset, inks and the green print processes
thinkers. We keep our “focus” on related questions answers can be stationery, forms and inventory. web and wide-format printing, will promote to your audience that
crystal clear and efficient solutions found in our knowledge base. Our Your corporate branding (ID) and distribution. Warehousing, you are doing more than just
that provide results so you can abilities stem from lifetimes of standards are all programmed into picks-packs-kitting are all provided paying lip service to the cause of
keep your focus on running a hands on experiences, always the system with approved text and in our state-of-the-art facility. environmentalism. We are all
successful business. It all starts learning. Afterall, the more you messages, which ensures that all committed to keeping our world a
with great design. know, the better. communications 24/7/365 are in little cleaner, healthier and greener.
approved context and formats.

7. CORPORATE STORES STATIONERY
STEP 1 STEP 2
STEP 3 STEP 4

8. CORPORATE STORES DIRECT MAIL
PREVIEW PERSONALIZE
ADD DATA MAIL

9. CORPORATE STORES INVENTORY
SELECT ITEM SELECT QUANTITY
REVIEW-­APPROVE SELECT SHIPMENT TYPE

11. INVOICING
3. In the Mode dialog box, select the Monthly
Invoices indicator.The Invoice Summary
Print by Premier + More Monthly
Recipient eld and the Grouping Unit eld appear Invoice Reconciliation
in the Selections dialog box, instead of the Invoice
Summary Payer eld. 1. On a Monthly basis to coincide with the SAP
system of Barclays Print by Premier + More will run
4. In the Selections dialog box, enter the customer an electronic le for processing.
number of the invoice summary recipient and the
Invoice Summary grouping unit to be used to classify invoices for 2. An extraction sent from SAP will be cross veri ed
the same recipient into di erent monthly to insure accuracy of all transactions recorded
invoices.
You use the Invoice Summary Processing report to
display, create, and process monthly invoices for 3. This le will be veri ed by sequence number from
5.To further process the invoices (create or cancel the punch out process within SAP for
all Print by Premier + More purchases during a them), deselect the Display Only checkbox.
billing cycle. re-con rmation of all transactions.
6. In the Display Options dialog box, select whether 4. Upon veri cation of all e-based transaction for the
Prerequisites you want to view only those monthly invoices set forth time will be generated and electronically
On a pre set date-time Barclays can run the report, that have already been created, or only those that sent to Barclays for processing.
and carry out the following activities in Customizing have not yet been created, or both.
for Financial Accounting (New) by choosing  5. P Card payments, EFT or check are acceptable
AccountsPayableBusinesTransactions 7. Choose Execute. forms of payments.
Country-Speci cSettingsInvoice Summary. A work list is displayed in a new screen, which
shows all the relevant monthly invoices with the 6. Credits and or returns will show up in the
individual invoice items they contain and the
Procedure for Creating Monthly corresponding payer invoice.The green tra c light
subsequent months summaries as a deduction
where applicable.
Invoices Internal in the Creation Status column shows that the
invoices are ready for processing. You can display 7. Invoices can be broken down by department, cost
the header data for each invoice item by double- center, budget code, location.
1. On the SAP Easy Access screen, choose
clicking it in the list.
Accounting Financial Accounting Accounts
Receivable Periodic ProcessingCountry-Speci c 8. Invoices can be electronic or in a paper format for
8. To create or cancel a monthly invoice, in the ease processing.
FunctionsInvoice Summary  Processing.
context menu of the monthly invoice,
choose Create Monthly Invoice or Cancel Monthly
2. In the Selections dialog box, enter your company
Invoice.
code and the date range within which the closing
date of the invoice must fall in order for the
invoice to be included in the report selection.

13. MANAGED INVENTORY
The Keys to Your Data of Replenishment, you will have the means to slash Replenishment's capabilities meet the inventory
inventory levels and achieve dramatic reductions in optimization needs of complex, multi-tiered supply
Print by Premier + More Inventory Optimization suite
per-unit replenishment costs chains. With it, you gain visibility into your total network
include the ability for client Vendor Managed Inventory
inventory. You'll know what to order, how much to order
in real time. Our solutions provide the means to build Everyone Bene ts! and when to order for every location. And since orders
closer relationships with your key internal clients at many
• Print by Premier + More will gain keen insights into are placed automatically, you avoid unnecessary out-of-
levels.
upcoming demand from your company. stock situations.
Customer Side • With reduced learning times for just in times supplies
• Managed Inventory allows end-users with permission we can stay a step ahead in the production planning Now you can take advantage of advanced forecasting
to access our inventory data so that they can manage cycle of business essential materials formulas and optimization technology to more
product shipments and improve in-stock performance. • Internal clients can be provided better service across e ciently manage thousands of SKUs per location. Like
By sharing the same demand data, you and your the board on all product types other users of Replenishment, you will have the means
• internal clients are taking a major step toward • Print by Premier + More can expect to maintain to slash inventory levels and achieve dramatic reductions
optimizing inventory levels at all locations. optimum inventory levels, lowering our cost of goods in per-unit replenishment costs.
• In addition this will help us to forecast inventory levels, produced which lower replenishment costs thus saves
while providing a whole host of performance reports. can be provided to Barclays. How Replenishment Makes Inventory Management
• It will even alert you when minimums are reached for • Reduced lead times mean lower inventory with fewer A Key Competitive Advantage
stock availability – replenishment automatically turns—and fewer supply interruptions, backorders and • Optimizes cross-tier inventory policies to synchronize
costly rush shipments. distribution center and store level inventory needs
Vendor Side • With end-users tuned in to your distribution network, • Uses "what-if" scenarios to analyze safety stock
Optimizing replenishment is a proven way to free up internal and external customers will perceive your inventory investments
more working capital. Companies can employ company as being attentive and responsive to their • O ers simulation environments to determine the
technology to lower inventory, while still ensuring that needs. business impact of various order policy strategies
items are in stock when customers want them. • Your partners will appreciate your trust and your • Helps executives to balance service level goals across
commitment to encouraging mutual successes. multiple channels of demand
• With Print by Premier + More Replenishment • By striving to streamline your customer service and • Helps management to identify exceptional buying
technology allows you to predict inventory needs more facilitate easy product ordering, your partners are opportunities
accurately and adapt to changing demand patterns serving as a free sales force! • Facilitates enhanced collaboration with external
across the entire distribution network. suppliers and internal warehouse operations
• Replenishment's capabilities meet the inve Replenishment: Reduce Inventory, Improve the Flow • Enables rapid response to changes in customer
optimization needs of complex, multi-tiered supply ntory of Goods Across the Entire Demand Chain demand
chains. With it, we gain visibility into your total network Optimizing replenishment is a proven way to free up • Frees up purchasing resources to focus on vendor
of inventory. You'll know what to order, how much to more working capital. Companies can employ analysis and negotiations
order and when to order for every location. technology to lower inventory, while still ensuring that • Reduces the negative impact of slow-moving products
• Re-orders are placed automatically once approved items are in stock when customers want them. on pro tability by categorizing them for special
which helps avoid unnecessary out-of-stock situations. With Manhattan Associates' Replenishment, you can replenishment approaches
• Now you can take advantage of advanced forecasting predict inventory needs more accurately and adapt to • Redistributes products when there are inventory
formulas and optimization technology to more changing demand patterns across the entire distribution
imbalances
e ciently manage SKUs per location. Like other users network.

14. JUMP CART
Finally, A Better Way To Order Supplies
Stop the old way of ordering your supplies. JumpCart can bene t virtually any organization,
Having someone walk around with a clipboard including yours. It’s already in use in thousands
or order sheet, making notes of which supplies of businesses including some of the country’s
are running low, then manually entering the largest retail companies, law rms, government
order into an ecommerce system is no way to organizations, healthcare facilities and
run a tight ship. The risks are expensive: educational institutions.
transposing gures from paper to keyboard can
cause costly errors and buyers who ignore These buyers save time and money every day by
carefully negotiated supply agreements in favor using JumpCart to automate their supplies
of vendor “specials of the week” may save purchasing.
money on an item or two, but ultimately results
in higher costs. Dramatic, immediate time and cost
savings
JumpCart automates your supply ordering Research has proven that automating your
process, leading to greater e ciency, lower procurement process slashes requisition-to-
costs and increased order accuracy. Simply scan order time by more than 60 percent and cuts
a barcode for the supplies you wish to order costs by over 50% percent. And by reducing
using our compact keyfob scanner, then plug maverick spending and keeping supply
the scanner into your PC and upload the order. purchases on contract, you can further reduce
No more pen and paper, and no manually costs by anywhere from 5 to 20 percent.
keying in orders.
The JumpCart Advantage
The JumpCart System helps decrease
costs associated with inventory
and supply management.
• Reduce requisition-to-order cycles
• Minimize inventory carrying costs
• Reduce labor associated with inventory and
supply management
• Increase compliance with existing purchasing
contracts

15. REAL TIME INVENTORY
JumpCart IMS is designed to help businesses
reduce their requisition-to-order cycles
(RTOC), increase compliance with existing
purchasing contracts and minimize inventory
carrying costs.
JumpCart IMS provides these bene ts
through its par-level product
management feature. This feature
allows the purchasing manager to
decide when a product gets ordered
l
and how much of that product gets
ordered based on current inventory
evels. When an item drops below the
minimum value de ned in the Par-
Level Administration screen in
JumpCart IMS a purchase order is
prepared for that item based on the
order unit of measure and required
order quantities.

18. Atllanta RIO San Francisco
Sao Paulo United Kingdom
New York Germany Chicago Sidney Amsterdam

19. SERVICELEVEL
Customer expectations
Customers drive our business and we need to meet your requirements.
Print by Premier + More aims to achieve the highest possible customer service provision.
• Be consistent - our department aims for a • Positive presence - we have an identifiable brand • Confidentiality - Trust is an important part of our
consistency in approach in all areas of its service that enhances the level and quality of services service. If you have a sensitive document that
provided to Barclays and all of its constituents. requires careful printing and handling then PBP
• Utilize good communication - we will provide guarantees that your private print work remains
accurate information and advice on all aspects of • Proactive consultation - to be aware of staff and private and will work closely with you to
the Reprographics & Distribution services departmental requirements and to seek input in understand and meet your requirements
provided order to provide services that departments want
• Proof your work - it is the customers'
• Transparent recharges and quotes - we will • Flexibility - PBP staff will make all necessary responsibility to proof electronically generated
provide clear, transparent costs and quotations efforts to meet your requirements and learn the files before submitting for print..
with breakdown of cost essentials of being a Barclays certified vendor
• Work will be scheduled to print daily and
• Transparent and competitive pricing - we will delivered in the prescribed method either by our
provide clear pricing on all major elements of Trucks or via a 3rd party carrier as required
Reprographics for print and fulfillment as
required.

20. DELIVERIES
To contain sharply rising transportation costs, Print by Premier + More utilizes the same delivery vehicles as our
parent company Premier Supplies. We utilize our eet of 23 delivery vehicles combining the two services many
and managing them e ciently in a single work ow to plan orders and minimize transportation costs.
Print by Premier + More eet management enables you to optimize all transportation resources without compro-
mising e ciency and quality. This solution automatically provides routes to our drivers for all your inventory picks-
packs and releases. Your tri-state materials will be delivered on a preset business plan, daily, weekly or however
the requirements may be on a daily basis.
• Shipment Planning is designed to create e cient loads within the scheduling process and recommend resources
for those loads. The resulting plans, which encompass driver, assignments, which maximize utilization of re-
sources while minimizing transportation costs.
• Dispatch Re-Optimization continuously updates resource assignments with the latest information on resources
and loads.
• Hand held driver based sign & scan system records the signatures of Barclays personnel who receive materials
on a daily basis for ease in providing real time information
Both processes Supplies & Print use the same dispatch optimization model to create the most e cient run
combination for the day. If eet resources are insu cient, Shipment Planning will issue a warning and display
how much hired resources are required.

21. UNSPCCODE
The United Nations Standard Products eliminates the need for developing UNSPSC is designed to serve three
and Services Code®(UNSPSC®) provides and/or maintaining own coding primary functions:
an open, global multi-sector standard systems. The hierarchical nature of the
for efficient, accurate classification of coding system allows organizations to Spend analysis
products and services. group purchase transactions into Its coding system brings a single,
The UNSPSC offers a single global relevant UNSPSC categories which in uniform view of all expenditures in the
classification system that can be used turn can be mapped to the company, thus allowing purchasing
for: organization's commodity structure managers to analyze enterprise
leading to effective spend visibility, expenditures.
• Company-wide visibility of spend optimization and control.
analysis Finding and Purchasing
The product and services coding
• Cost-effective procurement convention allows for the easy
optimization identification of relevant suppliers of a
certain product or service.
• Full exploitation of electronic
commerce capabilities Product awareness and discovery
The uniform codes allow computer
Print by Premier + More encourages systems to automatically list similar
adoption of global UNSPSC products and services under a single
classification standards as a long term category, thus ensuring precise
strategic decision. Adopting UNSPSC searches.

25. ORGANIZATIONAL CHART

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Back to the Basics Corporate Stores Dynamic Collaboration
Stationery & Marketing Material
Communications that promote streamlined
Basic Canvas is a dynamic collaborative publishing platform
efficiencies, for today’s fast paced marketing The Basic’s ordering desk is the core building block of the that provides the flexible capabilities customers need to
professionals. platform. It is a central, online ordering facility for produce any type of variable document. With unmatched
fulfillment of on-demand and templated items such as design control and powerful graphic design features, Basic
Solutions by Premier provides and on line suite of
forms, sales collateral and business stationery. In addition, Canvas is ideal for corporate, marketing and retail print
sophisticated yet “easy to utilize” corporate storefronts.
a full on-line store of merchandise is available for both environment. Depending upon the template rules, users are
These solutions can consist of all materials or segments for
internal and external clients. Real-time inventory, fulfillment empowered to edit text (font, color, size etc), images (crop
your business that you are looking to automate and
and a creditcard interface is part of the system. Your order and re-size) or page layouts directly on to the page using
streamline the users experience.
desk allows users to drill down on an unlimited hierarchy the Back to the Basics design interface. If given the needed
of categories and products. The product also supports the permissions, users can also draw text or image boxes. All
Our marketing collateral management system becomes an
role-out of individually branded storefronts with each areas of a piece can be locked down or opened up to
extended integrated website based on the look of your
supporting advanced and varied customer structures and a customization depending upon template rules. The Live
intranet for requests, orders, personalization, production, and
multi-level order approval framework. Order information Session module enables advanced collaboration capabilities
fulfillment of marketing communications in a single vendor-
such as printing and finishing options along with delivery allowing multiple users in remote locations to design
hosted portal. Your end users have access to a centralized
instructions can also be input. The Basic’s ordering desk artwork together in a real-time virtual team environment.
store of marketing materials where they can personalize, edit,
comes standard with a comprehensive, fully-customizable Once an invited user joins a design session, all participants
and order materials that fully comply with your brand
reporting engine. Reports can contain any data you choose view the same screen and can all make design changes to
requirements. The system allows the integration and
as well as how you want that data grouped and can be either a printed piece or an HTML page.
management for all your fulfillment providers using a single,
output as Microsoft Word, Microsoft Excel, PDF or HTML.
easy-to-use platform provide by Solutions by Premier.
Reports can also be scheduled to run and made available to
We pride ourselves on having a multitude of tools designed the end user clients.
to help your business, whatever your industry.

29. Barclays_book_2011:Layout 1 5/4/11 12:45 PM Page 27
Digital Variable Print Warehousing and Distribution Services Fulfillment, Kitting and Assembly
Variable print integrates document design with customer- Print by Premier offers extensive warehousing, fulfillment Print by Premier has the ability to receive fulfillment
specific data and graphics, making every printed piece and distribution services, including global shipments and requests through a variety of channels including the web,
unique and customized to the recipient. The application can customized pick and pack solutions, in a climate-controlled fax, phone, letter, e-mail, business reply cards and trade
be as simple as adding the end-user’s name to the piece, or and secure environment. We are able to respond quickly and show files (hard or soft copy), and perform mass
as complex as creating an entire document of fully efficiently to tight turnaround times based on the nature of distributions for product launches and revision updates
personalized information. the product, the location of the recipient, the business rules ranging from one to tens of thousands of pieces. We also
regarding shipping methods and costs, or special perform kitting and assembly services of virtually any
• Improves response rates requirements such as trade shows and training sessions. printed product, from one-page letters to complex kits with
custom boxes inserted with items such as CDs, manuals,
• Increases the value of customer relationships The warehouse is driven by an electronic radio frequency user guides, labels, reply cards, registration cards, finished
system linked to our web-based warehouse management goods components and posters.
• The right device for your project system. It combines radio waves and barcode technology in a
robust, internet-based architecture, providing scaleable and We have extensive experience in processing orders with
• IGEN by Xerox
flexible warehouse management with real-time inventory mailing requirements ranging from standard sorts and
tracking and reporting. All components in the warehouse are mailing through to complex collations with detailed specifi
• Canon 7000C
bar-coded and catalogued, and inventories are tracked cations. Our organization provides on-going distribution
• Indigo 5000 Series by HP through hand-held devices as orders are filled. Re-order points services to thousands of destinations worldwide.
are programmed into the system, triggering replenishment of
• Nexpress 3000/3200 raw materials or finished printed goods as required.
• Heidelberg Digimaster

31. THE RIGHT APPLICATION FOR YOUR PROJECT

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PORTFOLIO

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PORTFOLIO

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PORTFOLIO

36. CREATIVE
Design + Print + Web
*Beep* Buzz DING! Whatever We believe there is an inescapable
sounds your phone makes, chances bond between art and math.
are it’s the most common way your Fibonacci sequences, golden ratios
customers are getting their and s curves define what humans
information on the go. From perceive as beautiful. When you see
Blackberrys and Androids to our designs you won’t be able to tell
iPhones and Kindles, our designers us why that's the perfect shade of
create interactive and mobile blue or why that figure is just the
friendly architectures that turn your right proportion, but the numbers
company’s message off silent. on your balance sheet will tell you
everything you need to know.

37. CROSS-MEDIA
MARKETING
COMMUNICATIONS
• brochures
• collateral
• advertising
OUTDOOR GRAPHICS
• vehicle design
• banners
• signs
• posters

38. text
INTERACTIVE/ONLINE
More often than not your
customers and prospects form
their first impressions of your
business online. Whether it’s your
homepage, a partner’s, a critic’s or
even a competitor’s website,
perceptions are being developed
online. If you’re not shaping your
brand online, you can be sure
someone else is. From strategy
formulation to implementation to
measurement, we can help you
every step of the way.
• Websites
• Phone Apps

39. text

41. CORPORATE RESPONSIBILITY
Print by Premier is committed to continuous Print by Premier’s quality system is not solely Print by Premier has developed and
improvement, innovation and customer satisfaction. internal. The customer focus of our Quality documented the following as part of our
To support this commitment, we maintain a group- Management System is our highest priority. We are
wide quality management system that treats quality dedicated to serving both the production and
Quality Management System:
as a basic business principle, and have a full in house service aspects of client’s requirements during every • A Quality Policy;
quality assurance plan and quality management aspect of the business cycle. • Quality Objectives (controlled by Print by
system in place. This system recognizes our Premier’s Quality Management Representative);
employees, our customers and our suppliers, along Print by Premier has identi ed the processes needed • A Quality Manual (controlled by Print by Premier’s
with developed quality assurance systems, for the Quality Management System and its Quality Management Representative);
procedures and practices, as the keys to providing application throughout the organization. The • Quality Procedures;
products and services that consistently meet or development of products and services by Print by • Work Instructions (Documents that establish and
exceed customer needs. Premier is controlled through documentation of ensure e ective planning, operation and control
each of these processes. of all product-related processes within the Print by
Our quality system is based upon written Premier’s Group. They are controlled by the
procedures and a quality manual describing the The use of internal audits, management reviews, Quality Management Representative and each
processes and systems in place to ensure that we Corrective and Preventive Actions (CARs), and department is involved in maintaining them. A
consistently produce quality products that meet supplied feedback from all stakeholders, including listing of all work instructions is kept in the Quality
and exceed customer requirements. In addition, results of customer audits, form the basis of Documentation Administrator software. A printed
each process has a written work instruction to assist evaluation to monitor, measure and analyze the copy of any or all work instructions is available
with individual operator and numerous checklists Quality Management System. These also form the upon request);
throughout the system to assist in the production method of implementing the actions necessary to • Records of activities of production requirements.
cycle. achieve continuous improvement.
Print by Premier has both a Quality Assurance Documentation for the Quality
Department and an Internal Auditing Team. Both Management System includes:
review the quality system against standards to verify Documented statements of the quality policy and
compliance to the processes and to improve our quality objectives. The policy is both in this
work ow. A Corrective and Preventative Action document and posted for employees. The quality
System monitors issues that might arise, corrects objectives are established or reviewed yearly by the
problems and ensures the prevention of future company Executive Committee;
occurrences. Information from the Corrective and
Preventative Action System is reviewed regularly by The quality manual, as well as documentation
our Executive sta and our front-line managers in covering all processes in the quality management
the form of statistical reviews, meetings, and process system to ensure the e ective planning, operation
improvement committees to ensure a quality and control of its processes; and Records required
product is consistently produced. by the quality management system to ensure its
e ectiveness.

45. we gravitate towards
the most basic
simplistic ideas
sustainable
responsible
environmentally
friendly
strategic
efficient
corporate solutions