1. Pada tahun 1995, World Insti-
tute of Action Learning (WIAL)
co-founder Michael Marquardt
bertemu dan bekerja dengan
Reg Revans yang secara luas
diakui sebagai Bapak dari Action
Learning. Percakapan mereka
menghasilkan pengembangan
model WIAL untuk Action Learn-
ing, yang berfokus pada pembe-
lajaran yang berkesinambungan
dan peningkatan aksi. Setelah
bertahun-tahun melakukan pen-
gujian melalui pengalaman dan
penelitian, mereka merumuskan
model Action Learning.
Selama tahun-tahun, Action
Learning WIAL telah meningkat-
Tentang WIAL About WIAL
In 1995, the World Institute of
Action Learning (WlAL) co-found-
er Michael Marquardt met and
worked with Reg Revans, is widely
recognized as the father of Action
Learning. Their conversation led
to the development of the model
WIAL for Action Learning, which
focuses on continuous learning
and improving action. After years
of testing through experience
and research, formulate a model
form.
Over the years, Action Learn-
ing WIAL has improved the per-
formance of thousands of orga-
nizations worldwide, including
Caterpillar, Booz Allen Hamilton,
Manfaat WIAL
WIAL Benefit
Action Learning memungkinkan
organisasi menemukan solusi...
Action Learning enables organi-
zations find solutions... 03
Action Learning Coach
Action learning coach adalah katalis
yang mengoptimalkan...
The action learning coach is the
catalyst that optimizes.... 06
Bersambung ke halaman selanjutnya Continued to the next page
Regular bulletin
WIAL Indonesia
Edisi 1 2016
ActionLearningi n f o r m a ti o n
W OR L D IN S TIT U TE F OR

2. BULLETIN REGULAR WIAL INDONESIA Edisi I 20162
kan kinerja ribuan organisasi di seluruh
dunia termasuk Caterpillar, Booz Allen
Hamilton, Boeing, Samsung, LG Elec-
tronics, Microsoft, NASA, FirstBank Ni-
geria,HongKongTransit,NationalInsti-
tutes of Health, Singapore Airlines, IBM,
Nokia, Constellation Energy, Siemens,
Target, International Labor Organiza-
tion, and SulAmerica Insurance, Micro-
soft, Novartis, Siemens, Boeing, Cater-
pillar, General Electric, Fuji Xerox Japan,
DuPont, Samsung, American Univer-
sity, Panasonic Asia Pacific, Singapore
Police Force, Singapore Prisons Service,
National Community Leadership Insti-
tute, Hewlett Packard, Fraser & Neave,
Fujixerox, Air Asia, Air Asia X, Etiqa Life
Berhad, DOME Café Malaysia, Chelsea
International Management Academy.
Afiliasi WIAL sudah terbentuk di
seluruh Eropa, Asia, Australia, Afrika
dan Amerika. Dan kini hadir di Indo-
nesia melalui PT. Juma WIAL Indonesia
(WIAL Indonesia).
Dalam era globalisasi ini, organi-
sasi-organisasi sedang menghadapi
meningkatnya tekanan baru untuk
tetap kompetitif dalam sektor bisnis
mereka. Action Learning adalah solusi
yang efektif untuk memecahkan mas-
alah-masalah yang kompleks.
Action Learning akan :
•• Memecahkan masalah dengan tero-
bosan danstrategiyangberkesinam-
bungan
•• Mengembangkan keterampilan
kepemimpinan yang diperlukan
oleh para Manajer di abad 21 ini
•• Mengembangkantim yangakanter-
us menerus meningkatkan kemam-
puan mereka untuk beradaptasi, dan
•• Menyerap, mentransfer dan me-
nerapkan pengetahuan dari pen-
galaman praktis dan teoritis, yang
berharga bagi individu, kelompok,
organisasi bahkan bagi masyarakat
TENTANG WIAL
Boeing, Samsung, LG Electronics,
Microsoft, NASA, Firstbank Nige-
ria, Hong Kong Transit, National
Institutes of Health, Singapore
Airlines, IBM Nokia, Constellation
Energy, Siemens, Target, Interna-
tional Labor Organization, and
SulAmerica Insurance, Microsoft,
Novartis, Siemens, Boeing, Cater-
pillar, General Electric, Fuji Xerox
Japan, DuPont, Samsung, Amer-
ican University, Panasonic Asia
Pacific, Singapore Police Force,
Singapore Prisons Service, the
National Community Leadership
Institute, Hewlett Packard, Fraser
& Neave, FujiXerox, Air Asia, Air
Asia X, Etiqa Life Berhad, Malay-
sia DOME Café, Chelsea Interna-
tional Management Academy.
Affiliate WIAL already exist
throughout Europe, Asia, Austra-
lia, Africa and America. And now
present in Indonesia through PT.
Juma WIAL Indonesia (WIAL In-
donesian).
In today’s world, organizations
face new and increasing pres-
sures in order to remain com-
petitive in their business sector.
Action learning is as an effective
solution for solving complex
problems.
Action Learning will :
•• Solve problem and challenges
with breakthrough and sus-
taining strategies.
•• Develop the leadership skills
and qualities needed by twenty
first century managers.
•• Develop teams that continu-
ously improve their capability
to form and adapt, and
•• Capture, transfer and apply
valuable knowledge at the in-
dividual, group, organizational
and community levels.
ABOUT WIAL
Program ini sederhana
namun memiliki kekuatan
dan dapat diimplemen-
tasikan baik dalam divisi
saya, perusahaan maupun
di rumah
Program ini akan memban-
gun seseorang untuk men-
jadi seorang coach yang
baik, membuat orang lain
mau belajar dan mengam-
bil tindakan yang tepat
Mengembangkan keter-
ampilan, kepemimpinan
dan kualitas diperlukan
oleh para Manajer abad 21
This program is simple but
powerfull and can be im-
plemented in my division,
organization and even at
home
This program will improve
everyone to be a good
coach, make other t eager
to learn and take the right
action
I also develop the lead-
ership skills and qualities
needed by twenty first
century managers
Hadi Wijaya
Head of Syariah Sales &
Performance Delivery
PT Bank Permata, Tbk.

3. BULLETIN REGULAR WIAL INDONESIAEdisi I 2016 3
Action Learning memungkink-
an organisasi menemukan solusi
dan jawaban atas persoalan yang
kompleks. Selain itu akan secara si-
multan, mengembangkan kepemi-
mpinan.
Berdasarkan pengalaman
pengimplementasian Action
Learning, berikut aadalah man-
faat-manfaatnya :
Action Learning membantu Organisasi:
•• Mengembangkan perencanaan
suksesi yang efektif dengan
mengembangkan kader dari
kandidat yang paling memenuhi
persyaratan untuk menempati
posisi manajemen puncak
Action Learning membantu Tim:
•• Membangun hubungan kerja
yang efektif, saling hormat den-
gan rekan kerja di semua tingkat
organisasi.
•• Mengembangkan kompetensi
individu dan tim dalam pemeca-
han masalah dan pengambilan
keputusan
•• Meningkatkan kapasitas dan
kompetensi tim untuk refleksi
dan belajar dari pengalaman
kolektif mereka.
Action Learning membantu setiap Indi-
vidu dan Personil:
•• Meningkatkan kapasitas untuk
refleksi dan belajar dari pengala-
man pribadi.
•• Mengembangkan kesadaran
tentang bagaimana asum-
si-asumsi implisit, kepercayaan,
sikap, preferensi, dan kepent-
ingan mereka dalam organisasi
; akan mempengaruhi pikiran,
keputusan dan tindakan mereka
serta meningkatkan kompetensi
dalam penyusunan dan penya-
jian rekomendasi untuk mana-
jemen puncak mengenai mas-
alah-masalah organisasi yang
mendesak.
Manfaat WIAL WIAL Benefit
Action Learning enables organi-
zations find solutions and answers
to complex problems simultane-
ously develop leadership.
Based on implementation expe-
rience, below are the benefits of the
implementation of Action Learning
as follows:
Action Learning helps organizations:
•• Establish effective succession
planning to help develop a cadre
of the most qualified candidate
to be promoted occupy leader-
ship positions
Action Learning helps Team:
•• Establish effective working rela-
tionships, mutual respect with
colleagues at all levels of the or-
ganization.
•• Develop competencies between
the individual and the team in
solving and decision making
•• Increase the capacity and com-
petence of the team to reflect
and learn from their collective
experience.
Action Learning helps every individual
and Personnel:
•• Increase the capacity for reflec-
tion and learning from their per-
sonal experiences
•• Develop an awareness of how
their implicit assumptions, be-
liefs, attitudes, preferences, and
their importance in the organi-
zation; will affect their thinking,
their decisions and actions. In-
crease competence in preparing
and presenting recommenda-
tions to the top management on
matters of urgent organization. Eka Diansari
Senior HR Business Partner
PT Bank Permata, Tbk.
WIAL Action Learning
memberikan pengalaman
baru dalam hal:
•• Kompetensi kepemi-
mpinan dapat dipakai
•• Reflektif dalam bertanya
dan mendengar
•• Mendapat tim yang baik
dalam kelas ini
•• Keanekargaman
merupakan suatu pen-
galaman baru adalam
memecahkan masalah
•• Para coach sangat baik
•• Mengembangkan
kompentensi individu
dan tim dalam pemeca-
han dan pengamblan
keputusan
WIAL Action Learning
provides a new experience
in terms of:
•• Competencies Leader-
ship applied
•• Being reflective in ques-
tioning and listening
•• Good team & excellent
coaches
•• Diversity is a new experi-
enced in problem solving
•• Develop competencies
individual and team in
solving problem and
decision making

4. BULLETIN REGULAR WIAL INDONESIA Edisi I 20164
Program Training dan
Sertifikasi
TrainingandCertification
Programme
Pengenalan Action Learning
Menunjukkan dan mendemonstari-
kan kekuatan dari Action Learning
yang mencakup gambaran umum
dari metode dan manfaat.
Siapa yang perlu ikut: Semua orang
yang tertarik tentang Action Learning.
Workshop 2 hari Action
Learning Foundations
Workshop ini akan memperkenal-
kan dan memberikan peserta pen-
galaman praktis dalam pemecahan
masalah menggunakan model Ac-
tion Learning. Setiap peserta akan
mendapatkan pengalaman sebagai
anggota kelompok Action Learning.
Beberapa peserta juga akan memiliki
kesempatan untuk mengalami role
sebagai Coach. Workshop ini adalah
program Action Learning yang inten-
sif dan praktis.
Workshop ini sangat ideal jika Anda
ingin secara lebih dalam memahami
Action Learning, mempertimbang-
kan untuk menjadi Action Learning
certified coach atau ingin mengem-
bangkan keahlian dasar tentang Ac-
tion Learning. Program ini juga akan
meningkatkan apresiasi pengertian
anda tentang Action Learning.
Workshop ini adalah langkah awal
menuju Certified Action Learning
Coach (CALC).
Setelah menyelesaikan program
intensif ini, peserta akan memiliki :
•• Pemahaman yang menyeluruh ten-
tang prosesWIAL Action Learning
•• Pengalaman berpraktek langsung
dalam sesi Action Learning
•• KesempatanuntukbertindaksebagaiseorangAc-
tion Learning Coach
•• Pemahaman tentang pengaplikasian dan man-
faat Action Learning dalam organisasi
Introduction of Action Learning
Show and demonstration of the
strength of the Action Learning.
Includes a general description of the
method and its benefits.
Whoshouldattend: All those who are
interested about Action Learning.
Workshop 2 days Action
Learning Foundations
This workshop will introduce and
gives participants practical experi-
ence in solving problems using mod-
els Action Learning. Each participant
will gain experience as a member of
the group Action Learning. Some par-
ticipants will have the opportunity to
experience the role as Coach. This is
an intensive and very practical Action
Learning programme.
The programme is ideal if you are
ready for a deeper understanding for
Action Learning, are considering be-
coming a certified coach or want to
develop very basic Action Learning
skills. It will take your appreciation
and understanding of Action Learn-
ing to the next level.
This workshop Foundations for Ac-
tion Learning Workshop programme
is the first step towards becoming
a Certified Action Learning Coach
(CALC).
On completion of this intensive pro-
gramme participants will have :
•• A thorough understanding of
the WIAL
•• Action Learning process
•• Experienced an Action Learning
session first hand
•• The opportunity to act as an Action Learning
coach
•• A sound understanding of the application and
benefits of Action Learning in organizations.
Program ini menyadar-
kan bahwa saya dapat
membantu orang lain
menjadi lebih baik
dan mengajarkan saya
bagaimana membantu
mereka
Sebagai sebuah disiplin
dan proses dinamis
untuk memecahkan
masalah, membangun
tim dan mengembang-
kan kepemimpinan
The Program remind me,
that I can help other to
be better and teach me
how to help them
It is a dynamic process
for solving problems,
building teams and
developing leaders
Bobbye Silaen
PT Asuransi Jiwa
Generali Indonesia

5. BULLETIN REGULAR WIAL INDONESIAEdisi I 2016 5
Workshop ini bermanfaat bagi banyak orang
khususnya adalah :
•• Calon Action Learning Coach
•• Manager senior yang membutuhkan pengala-
man pengembangan kepemimpinan yang kuat
•• Eksekutif yang berharap untuk memahami dan
mengevaluasi proses Action Learning
•• Praktisi Sumber Daya Manusia, praktisi pendi-
dikan dan pelatihan
•• Konsultan yang tertarik untuk bekerja di bidang
Action Learning
•• Sponsor proyek Action Learning
Sertifikat kehadiran, akan diberikan kepada para
peserta yang menyelesaikan program selama 2 hari.
Workshop 4 hari Certified Action
Learning Coach
Sebagai kelanjutan dari Workshop kepemi-
mpinan Foundation for Action Learning, workshop
4 hari ini akan memberikan keterampilan dan pen-
galaman yang dib-
utuhkan untuk ber-
peran sebagai Action
Learning coaches di
berbagai situasi.
Setelah selesai,
peserta akan:
•• Sukses melatih tim
Action Learning.
•• Mampu mening-
katkan kinerja grup
dan kemampuan
tim secara efektif
•• Dapat mengajukan
pertanyaan yang
bersifat kritis.
•• Mampu menjaga
pesertauntuktetap
fokus.
•• Dapat menangani anggota/tim yang berperilaku
sulit.
Persyaratan Sertifikasi:
•• Mulai dan melakukan program Action Learning
•• Menunjukkan kemampuan sebagai Coach sela-
ma sesi sertifikasi
Informasi lengkap dapat diperoleh di :
•• www.wial.co.id dan www.wial.org
This programme will benefit a broad range of
people and particularly :
•• Potential Action Learning coaches
•• Senior managers looking for a powerful leader-
ship development experience
•• Executives wishing to understand and evaluate
the Action Learning process
•• Human resource, learning and development pro-
fessionals
•• Consultants interested in working in the field of
Action Learning
•• Action Learning organizational champions
•• Sponsors or Action Learning projects
A certificate of completion will be awarded to the
participants who complete the 2-day program.
Workshop 4 days Certified Action
Learning Coach
As a continuation of the leadership training work-
shop Foundatiotns for Action Learning, the 4-day
workshop gives
skill and experience
required to act as
Action Learning
coaches in a variety
of situations.
Upon completion,
participants will:
••Be successful to
coached the team
Action Learning.
••Be able to effec-
tively enchance
the group’s per-
formance and the
team’s ability.
•• Be able to
ask question criti-
caly.
•• Keeping participants stay focused.
•• Be able to deal with A team’s difficult behavior.
Certification requirements:
•• Start and perform program Action Learning
•• Demonstrated ability as Coach for certification
sessions
Detailed information can be obtained at:
•• www.wial.co.id and www.wial.org

6. BULLETIN REGULAR WIAL INDONESIA Edisi I 20166
Action Learning Coach
Action learning coach ada-
lah katalis yang mengoptimal-
kan kekuatan Action Learning.
Peran utama dan fokus action
learning coach adalah untuk
memfasilitasi kemampuan
kelompok untuk belajar.
Action learning coach
membantu mengatur iklim
belajar dan keterbukaan. Ia-
pun tidak boleh menghakimi
dan harus terpercaya. Dia
juga harus menunjukkan
ketegasan, kemampuan ber-
tanya dan refleksi. Meskipun
godaan untuk terlibat dalam
diskusi permasalahan, ia ha-
rus selalu fokus pada proses
dan interaksi, serta senantiasa
berusaha untuk menemukan
peluang untuk mengem-
bangkan tim.
The action learning coach is
the catalyst that optimizes the
power as well as the enjoyment
of action learning. The prima-
ry role and focus of the action
learning coach is to facilitate
the group’s ability to and learn.
Action learning coaches
helps to set the climate of learn-
ing and open mindedness faith.
He should also demonstrate
frank, targeted questioning
and reflection skills. Although
he is tempted to get involved
with the problem, he must al-
ways focus on the process and
interactions, and strive to find
opportunities for developing
the group.
Berusaha memperbaiki
tidak pernah berhenti
Dengan belajar di Action
Learning program maka
kemampuan praktek
sebagai coach, sebagai
team member sekaligus
mendemonstrasikan
kepemimpinan menjadi
sangat produktif
Asahlah gergaji Anda
agar lebih tajam, ikuti-
lah Workshop ini maka
Anda semakin efektif
sebagai pemimpin
Improvement is never
ending
Learning about the
Action Learning program
will give you a chance to
practice as a coach, team
member and to demon-
strate your leadership to
be more productive
Grind down your saw to
be more sharp, follow
this Workshop so you will
be more effective leader
Reguel R. Pakpahan
VP Agency Development
FWD Life Indonesia

7. BULLETIN REGULAR WIAL INDONESIAEdisi I 2016 7
Certification and Credential
Seluruh program workshop
Action learning telah disah-
kan oleh Badan Continuing
Coaching Education (CCE) ses-
uai dengan tabel dibawah ini :
ICF CCE
Core Development Total
Introduction 3.75 3.75
Foundations 12.00 4.00 16.00
CALC1 12.00 4.00 16.00
CALC2 12.00 4.00 16.00
Total 39.75 12.00 51.75
Tingkatan Sertifikasi/
Certification Level
CALC PALC SALC MALC
Coach X X X X
Lead Foundation X X X
Lead CALCs X X
Mentor SALCs X
CALC: Certified Action Learning Coach SALC: Senior Action Learning Coach
PALC: Professional Action Learning Coach MALC: Master Action Learning Coach
All Action Leaning work-
shop programm has been
approved to a certain point
of credits by Continuing
Coach Education (CCE) illus-
trated table :
Elias Medellu
Pusat Pemberdayaan dan
Pelayanan Masyarakat Pesisir
(NGO)
Setelah mengikuti
CALC1 akhirnya saya
mengerti bagaimana
Action Learning dapat
mengubah seseorang
dalam pekerjaan mau-
pun dalam hidup
As I move to CALC I, I got
a better understanding
of how Action Learning
can change one’s work
and personal life

8. BULLETIN REGULAR WIAL INDONESIA Edisi I 20168
Jadwal Traning dan
In-house Program
Training and In-house
Programme Schedule
WIAL mengadakan “in-house” Action Learn-
ing Foundation bagi organisasi dan perusa-
haan Anda. Workshop dua harian dapat diatur
dalam beberapa konfigurasi untuk memenuhi
tujuan dari organisasi dan perusahaan Anda.
WIAL will conduct “in-house” Foundations for
Action Learning for your organization. The re-
quired two training days can be arranged in a
number of configurations to meet the objectives
of your organization.

9. BULLETIN REGULAR WIAL INDONESIAEdisi I 2016 9
Jadwal Workshop Kelas Publik
7 - 8 Januari 2016 CALC-2
7 - 8 Maret 2016 Foundations
31 Maret - 1 April 2016 Foundations
11 - 12 April 2016 CALC-1
25 - 26 April 2016 CALC2-2
11 - 12 Mei 2016 Foundations
1 - 2 Juni 2016 Foundations
Jadwal Workshop Kelas Publik
25 - 26 Juli 2016 CALC-1
10 - 11 Agustus 2016 CALC-2
24 - 25 Agustus 2016 Foundations
26 - 27 September 2016 Foundations
19 - 20 Oktober 2016 CALC-1
16 - 17 November 2016 CALC-2
WIAL Action Learning bagi saya:
Cara baru dalam belajar, pembelajaran
dalam memperoleh suatu cara
Sebagai seorang konsultan, saya me-
lihat banyak potensi untuk menggu-
nakannya sebagai suatu alat pelatihan
dan pengembangan tim
WIAL Action Learning for me:
A New way to learn, learning to get a
new way
As a consultant, I see a lot of potentials
to use it in the future as a tools for team
coaching and development
Edo Lavika
President Director & Senior
Consultant
Citas Consulting

10. BULLETIN REGULAR WIAL INDONESIA Edisi I 201610
Action Learning Coach & Instructor
Isa Jamaluddin memiliki lebih
dari 30 tahun pengalaman, yang
memungkinkan beliau untuk
memimpin dan mengelola pro-
gram dan lokakarya yang melibat-
kan dinamika tim, kepemimpinan,
perubahan organisasi, melatih
para pelatih, layanan pelanggan/
customer service dan manajemen
perubahan/change management.
Beliau telah memimpin berbagai
program yang melibatkan pembentukan dan pemeli-
haraan tim berkinerja tinggi, komunikasi dalam dunia
kerja, Customer Relationship Management dan pem-
bangunan keterampilan interpersonal.
Pendekatannya berdasarkan pengalaman dan prak-
tis dapat diterima dengan baik pada dunia pelatihan
telah membuatnya melejit di antara para profesional
di bidang pelatihan korporat baik di Singapura dan di
Kawasan ASEAN.
Isa Jamaluddin has over 30 years of experience, which
has allowed him to lead and manage programs and
workshops, team dynamics, leadership, organizational
change, training the trainers, customer service / customer
service and change management / change management.
He has led or worked on various programs that involve
the establishment and maintenance of high-performance
teams, communication in the workplace, Customer Rela-
tionship Management and interpersonal skills develop-
ment.
Coaching and facilitation skills he has helped many
managers and executives to gain clarity and direction to
better meet their objectives.
The approach is based on practical experience and be
well received in the world of training have made him rise
among professionals in the field of corporate training
both in Singapore and overseas.
Isa Jamaluddin, MBA
Senior Action Learning Coach
William adalah pem-
bicara dan psikolog
bisnis dengan pen-
galaman lebih dari 25
tahun di tiga industri
termasuk manajemen
portfolio layangan
keuangan, asuran-
si dan pelatihan dan
pengembangan.
Selama sepuluh
tahun ia telah memfasilitasi dan melatih
berbagai keterampilan manajemen sep-
erti kepemimpinan penjualan, perenca-
naan strategis, pengembangan organisasi,
mengubah dan konflik manajemen dalam
beberapa organisasi global dan local ter-
kemuka. Beberapa tugas ini telah mem-
bawanya ke India, Sri Langka, Indonesia,
Thailand, Myanmar, Singapura dan Viet-
nam.
William is a speaker and business psy-
chologist with over 25 years experienced in
the three industries including financial kites
portfolio management, insurance, and train-
ing and development.
Its unique ability to combine passion in the
learning experience and psychology in the
workplace has brought so much value to the
seminars and workshops, making academic
material is highly interactive and practical.
For ten years he has facilitated and trained
various sales management skills such as
leadership, strategic planning, organiza-
tional development, change and conflict
management in global organizations and
leading local. Some work has brought him to
India, Sri Lanka, Indonesia, Thailand, Myan-
mar, Singapore and Vietnam.
William Teo
Profesional Action Learning Coach
Professional Certification
••Master in Business Administration from University of Western
Australia
••Diploma in Human Resources Development from Singapore
Institute of Management
••Diploma in Adult Continuous Education with WDA Singapore
from Singapore Polytechnic
••Certified in Hypnotherapy and Time Line Therapy with the
American
••Board of NLP and Hypnotherapy
••Master Trainer for the Advance Certification in Training and
Assessment for Competency Based Training and Assessment,
••Certified Coach in Action Learning with World Institute for
Action Learning USA (WIAL)
••Certified Coach for customer service with the International
Customer Service of United Kingdom
••Certified Executive Coach with Neuroleadership Group
Professional Certification
••MSc (Management Psychology) University of
Nottingham, UK
••British Psychological Society’s Certificate of
CompetenceinOccupationalTesting(LevelA&B)
••Master in Financial Planning, University of
Sunshine Coast, Australia
••Chartered Financial Consultant (ChFC) USA
••Fellow of the Life Underwriters Training Council
(LUTCF) USA
••Leadership Management International Inc., (LMI)
of the United States
••Certification in Train the Trainer under HRDF
Malaysia
••Certified Coach in Action Learning with World
Institute for Action Learning USA (WIAL)

11. BULLETIN REGULAR WIAL INDONESIAEdisi I 2016 11
Action Learning Coach & Instructor
Romy Frida Mariani
memiliki lebih dari 25 ta-
hun pengalaman untuk
memimpin dan mengelo-
la perusahaan di bidang
penjualan. Beliau pernah
menjabat sebagai Manajer
Senior HRD dan juga memi-
liki pengalaman sebagai
National Sales Manager di
Avon Indonesia.
Romy Frida Mariani adalah Pendiri dan Man-
aging Director dua restoran waralaba bernama
WARJOK Indonesian Cuisine Restaurant dan
Tator Coffee and Bistro. Sertifikasi Profesi dan
Penetapan sumber daya manusia, pelatihan dan
pengembangan tidak terbatas Bersertifikat dari
13 pelatihan kepemimpinan DDI, Jakarta; Bersert-
ifikat Program Pengembangan Kinerja Avon Inc,
Bangkok dan Bersertifikat dari Pelatihan Pemeca-
han Masalah PT. AVON Indonesia Pengalaman
Profesional; serta Action Learning Coach. Sarjana
di bidang Administrasi Bisnis dari Universitas In-
donesia Jakarta, Indonesia memiliki pengalaman
profesional dari Pendiri PT. Juma Matawari, Se-
nior Manager PT. AVON Indonesia.
Romy Frida Mariani has more than 25 years of
experiences to lead and manage companies in the
field of sales. She has also experience as a HR senior
Manager and also has experience as National Sales
Manager in Avon Indonesia.
Romy Frida Mariani is Cofounder and Manag-
ing Director in Food and Beverage Business, She
running two franchise restaurant named WARJOK
Indonesian Cuisine Restaurant and TATOR Coffee
and Bistro. She has a strong Education, Professional
Certification and Designation in human resources,
training and development not limited to Certified
of 13 leadership training of DDI, Jakarta; Certified
of Performance Development Program of Avon Inc,
Bangkok and Certified of Problem Solving Training
of PT. AVON Indonesia Professional Experience; as
well as Action Learning Coach. Bachelor Degree in
Business Administration from University of Indone-
sia Jakarta, Indonesia has Professional Experience
of Cofounder of PT. Juma Matawari, Senior Manag-
er PT. AVON Indonesia.
Romy Frida MARIANI
Direktur Utama & CEO
WIAL INDONESIA
PT. Juma WIAL Indonesia
Certified Action Learning Coach
LulusdariPoliteknikInstitut
Teknologi Bandung, Insinyur
dari Universitas Parahyangan
Bandung, pasca sarjana dan
gelar doktor dari SST IKAT Ja-
karta.
Eddy memulai karir sek-
tor jasa keuangan di industri
perbankan pada tahun 1995,
menjabat Vice President pe-
rusahaan bank nasional dan
diangkatsebagaiDirekturperusahaanasuransiglob-
al berbasis di Inggris hingga tahun 2005. Beliau me-
megang Certified Financial Planner (CFP), Chartered
Financial Consultant (ChFC) dan Calon Fellow of Life
Management Institute di Atlanta. Beliau diangkat
sebagai Direktur Eksekutif Asosiasi Asuransi Jiwa di
Indonesia pada tahun 2005. Antara 2008 dan 2012,
ia diangkat sebagai Managing Director dan Presi-
den Direktur salah satu perusahaan asuransi jiwa
lokal dan berhasil meningkatkan laba sebesar 300%
dan mencapai 5 terbaik penghargaan asuransi jiwa
selama 2 tahun berturut-turut. Ia dianugerahi “CEO
Terbaik untuk Strategi Bisnis” di Majalah Business
Review (2012). Pada tahun 2012 beliau bergabung
dengan Avatar Global Consult sebagai Co-Founder.
Graduated from Polytechnic Institute Technology of
Bandung, Engineer from University of Parahyangan
Bandung, post graduate and doctorate degree from
SSTIKATJakarta.
Eddystartedhisfinancialservicessectorcareerinthe
banking industry in 1995, assume as Vice President at
national bank and was appointed as a Director of UK
based insurance global company until 2005. He holds
a Certified Financial Planner (CFP), Chartered Finan-
cial Consultant (ChFC) and Candidate Fellow of Life
ManagementInstituteinAtlanta.Hewasappointedas
Executive Director of the Life Insurance Association in
Indonesiain2005.Between2008and2012,Hewasap-
pointed as Managing Director and President Director
of one local Life insurance company and successfully
boosted its profit by 300% and achieved 5 best life in-
surance awards for 2 consecutive years for its financial
performance. He was awarded “Best CEO for Business
Strategy” in the Business Review Magazine (2012). In
2012,HejoinedAvatarGlobalConsultasCo-Founder.
Eddy KA. Berutu
Managing Director
WIAL INDONESIA
PT. Juma WIAL Indonesia
Certified Action Learning Coach

12. BULLETIN REGULAR WIAL INDONESIA Edisi I 201612
For Further Information Contact :
The Official International Affiliate of WIAL
PT. Juma WIAL Indonesia
Gedung GP Plaza 5th floor, Suite 26A, Jl. Gelora II No. 1, Gatot Subroto,
Jakarta 10270 INDONESIA
Saya sangat puas dengan sesi ini.
Banyak hal baru yang di peroleh dari
kenal ini, antara lain :
Bagaimana membantu seseorang me-
mahami permasalahan dan mencari
solusi terbaik
Bagaimana kita fokus dalam meng-
gunakan pertanyaan untuk mencari
solusi dari suatu masalah dan belajar
dari masalah yang dihadapi tersebut
Bagaimana menjadi seorang coach
yang baik
I am very satisfied with this session. I
learnt a lot of new things in this class,
such as :
How to help others in order to under-
stand particular problems and get the
best solutions
How we focus in using questions to
solve a problem and learning how to
face the problem
How to be a good coach
Sulastri Zein
HR Business Partner
PT Bank Permata, Tbk