Aniket Kittur, Bongwon Suh, Bryan Pendleton, Ed H. Chi.
He Says, She Says: Conflict and Coordination in Wikipedia.
In Proc. of ACM Conference on Human Factors in Computing Systems (CHI2007), pp. 453--462, April 2007. ACM Press. San Jose, CA.
http://www-users.cs.umn.edu/~echi/papers/2007-CHI/2007-Wikipedia-coordination-PARC-CHI2007.pdf
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CHI2007 talk on Conflicts in Wikipedia
1. He Says, She Says: Conflict and Coordination in Wikipedia Aniket Kittur, Bongwon Suh, Bryan Pendleton, Ed Chi UCLA Augmented Social Cognition Group Palo Alto Research Center
2. What is Wikipedia? “ Wikipedia is the best thing ever. Anyone in the world can write anything they want about any subject, so you know you’re getting the best possible information.” – Steve Carell, The Office
15. Types of work Direct work Immediately consumable Indirect work Coordination, conflict Maintenance work Reverts, vandalism Article Talk, user, procedure
38. He Says, She Says: Conflict and Coordination in Wikipedia Aniket Kittur, Bongwon Suh, Bryan Pendleton, Ed Chi UCLA Augmented Social Cognition Group Palo Alto Research Center Thank you!
Notas do Editor
Thank you. Today I’m going to be talking about conflict and coordination in Wikipedia. This is joint work with... Most everyone knows that Wikipedia is an online encyclopedia that anyone can edit. But as I was putting this talk together I thought to myself “how can I describe what makes Wikipedia so special?” And luckily I found this video clip of Steve Carell from the TV show The Office describing it in a much more... interesting way than I possibly could.