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Fueling Mobile Commerce
Jonmichael Moy, Country Product Manager


September 28, 2010
<argument>

Mobile is the next
      Web

 </argument>



                 Confidential and Proprietary
"WEB" … THE FIRST KILLER APP OF THE INTERNET


    TCP/IP
    Hosting
    Payment Gateways
    Remote (e)Commerce
    Search                       Infrastructure
    Web Services
    Cloud computing
    Social networking




       Fueling Mobile Commerce        Confidential and Proprietary
WEB WAS PROLOGUE
60
                                           57 million subscribers

50
                                                                                    Netscape
                                                                                    Browser
40                                                                                  12/94


30
                                                                                  MOBILE
20                                                                                DESKTOP


10

 0
     Q1      Q3        Q5       Q7    Q9     Q11     Q13       Q15            Q17         Q19
                                Quarters since launch


      Fueling Mobile Commerce                              Confidential and Proprietary
MOBILE: A VISION OF 2013


• 37% of globally shipped phones are smartphones
• 900M smartphones being used around the world
• 10%+ of e-commerce happens on mobile devices
• 50% of internet access via mobile devices




     Fueling Mobile Commerce        Confidential and Proprietary
CANADA: ON THE BRINK OF SOMETHING BIG!



                               13% already using their
                               phones to send money

                               32% under the age of 45
                               would use their phone to pay
                               at a store, if possible

                               Almost once a minute a
                               Canadian does a mobile
                               transaction with PayPal.




     Fueling Mobile Commerce                 Confidential and Proprietary
MOBILE STANDS ON THE SHOULDERS OF
WEB…
…But very different
   –    Personal, Social
   –    Always On Internet
   –    Location, Location, Location
   –    Rich Experience
   –    AND….willingness to pay


       Mobile                               Web
          5%
  22%                                 25%         40%

        73%                            35%



                      Advertising
                      eCommerce
                      Paid Services




       Fueling Mobile Commerce                          Confidential and Proprietary
THE ROLE OF PAYMENTS IN MOBILE

 Security

 Simplicity

 Innovation




     Fueling Mobile Commerce   Confidential and Proprietary
WHAT IS PAYPAL DOING?
 Consumer Wallet
    – Access all payment methods
      anywhere
    – Send/Invoice Money
    – In-Person payments
    – Receipts, coupons
 Merchant Checkout
    – In-app, rich authentication
    – 1-click payment, sign-up and sign-
      in
    – Single integration
    – Guest checkout
    – Auto-detect mobile web




    Fueling Mobile Commerce                Confidential and Proprietary
MOBILE SUCCESS STORIES




   Fueling Mobile Commerce   Confidential and Proprietary
WHAT SHOULD YOU DO?….
Don’t think of it as just another channel
    – Already bigger than you think
    – Under 25s demographic demands it
    – Connect online and offline experience
Your lead on the web won't matter in mobile
    – If you haven't started, you're already behind
    – Outsource, experiment, learn – then insource
Don't port web experience
    – Use all the mobile facilities, Rich experience is critical!
Tell us how we can help




      Fueling Mobile Commerce                             Confidential and Proprietary
MOBILIZE WITH PAYPAL

Accept payments now
• Mobile Express Checkout
• Mobile Payments Library
• X.com
• PayPal Mobile app

Visit us
• PayPal.ca
• X.com

Come join us
Innovate 2010
San Francisco, CA
October 26 – 27, 2010



     Fueling Mobile Commerce   Confidential and Proprietary

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EcommerceCamp Toronto -- Paypal

  • 1. Fueling Mobile Commerce Jonmichael Moy, Country Product Manager September 28, 2010
  • 2. <argument> Mobile is the next Web </argument> Confidential and Proprietary
  • 3. "WEB" … THE FIRST KILLER APP OF THE INTERNET TCP/IP Hosting Payment Gateways Remote (e)Commerce Search Infrastructure Web Services Cloud computing Social networking Fueling Mobile Commerce Confidential and Proprietary
  • 4. WEB WAS PROLOGUE 60 57 million subscribers 50 Netscape Browser 40 12/94 30 MOBILE 20 DESKTOP 10 0 Q1 Q3 Q5 Q7 Q9 Q11 Q13 Q15 Q17 Q19 Quarters since launch Fueling Mobile Commerce Confidential and Proprietary
  • 5. MOBILE: A VISION OF 2013 • 37% of globally shipped phones are smartphones • 900M smartphones being used around the world • 10%+ of e-commerce happens on mobile devices • 50% of internet access via mobile devices Fueling Mobile Commerce Confidential and Proprietary
  • 6. CANADA: ON THE BRINK OF SOMETHING BIG! 13% already using their phones to send money 32% under the age of 45 would use their phone to pay at a store, if possible Almost once a minute a Canadian does a mobile transaction with PayPal. Fueling Mobile Commerce Confidential and Proprietary
  • 7. MOBILE STANDS ON THE SHOULDERS OF WEB… …But very different – Personal, Social – Always On Internet – Location, Location, Location – Rich Experience – AND….willingness to pay Mobile Web 5% 22% 25% 40% 73% 35% Advertising eCommerce Paid Services Fueling Mobile Commerce Confidential and Proprietary
  • 8. THE ROLE OF PAYMENTS IN MOBILE Security Simplicity Innovation Fueling Mobile Commerce Confidential and Proprietary
  • 9. WHAT IS PAYPAL DOING? Consumer Wallet – Access all payment methods anywhere – Send/Invoice Money – In-Person payments – Receipts, coupons Merchant Checkout – In-app, rich authentication – 1-click payment, sign-up and sign- in – Single integration – Guest checkout – Auto-detect mobile web Fueling Mobile Commerce Confidential and Proprietary
  • 10. MOBILE SUCCESS STORIES Fueling Mobile Commerce Confidential and Proprietary
  • 11. WHAT SHOULD YOU DO?…. Don’t think of it as just another channel – Already bigger than you think – Under 25s demographic demands it – Connect online and offline experience Your lead on the web won't matter in mobile – If you haven't started, you're already behind – Outsource, experiment, learn – then insource Don't port web experience – Use all the mobile facilities, Rich experience is critical! Tell us how we can help Fueling Mobile Commerce Confidential and Proprietary
  • 12. MOBILIZE WITH PAYPAL Accept payments now • Mobile Express Checkout • Mobile Payments Library • X.com • PayPal Mobile app Visit us • PayPal.ca • X.com Come join us Innovate 2010 San Francisco, CA October 26 – 27, 2010 Fueling Mobile Commerce Confidential and Proprietary