ATLANTA, GA — February 13, 2014 — EarthLink, (NASDAQ: ELNK), a leading IT and communications provider, today launched server management and monitoring and network management and monitoring infrastructure services designed to maximize the availability and performance of clients’ IT networks.

1. EarthLink Launches Server and Network Management and
Monitoring Infrastructure Services
Customer Ascensus Shared Benefits of Expert Network Monitoring
ATLANTA, GA — February 13, 2014 — EarthLink, (NASDAQ: ELNK), a leading IT and
communications provider, today launched server management and monitoring and network
management and monitoring infrastructure services designed to maximize the availability and
performance of clients’ IT networks.
EarthLink’s network and server management and monitoring services offload management of
on-premises network devices and servers to provide routine maintenance and resolve associated
issues. EarthLink’s approach combines technology, automation and skilled personnel to provide
mid-sized businesses with the same management and monitoring capabilities of large enterprises.
Benefits of the solutions include: staying up-to-date with the latest technology from the cloud,
immediate response to alarms and alerts, rapid issue resolution, and increased network and
application reliability and performance.
EarthLink customer Ascensus, the largest independent retirement plan services provider in the
United States, shared its experience stating, “Our IT environment supports mission-critical tasks,
so we decided to outsource our 24x7 monitoring and reactive management to EarthLink in order
to focus on proactive initiatives and business growth,” said John Schroeder, CIO, Ascensus.
“Partnering with an expert NOC services provider made more sense than assigning more internal
resources to staffing 24x7 internally in order to manage the day-to-day tasks and monitoring of
our growing environment.”
EarthLink’s managed infrastructure services are based on the company’s state-of-the -art
network operations center, enabling constant, real-time visibility via its web-based interface tool.
With this virtualized solution, EarthLink’s team is able to monitor and proactively manage
network devices, including network routers, switches, load balancers, WAN accelerators, SSL
VPN concentrators, and wireless access points.
“As an information and communication technology provider, it is vital that we offer a robust
suite of managed services,” said Michael D. Toplisek, EarthLink Executive Vice President of
Sales and Marketing. “Outsourcing server and network management and monitoring to
EarthLink effectively expands the scope of what internal IT teams can achieve for their business
by putting their skillsets to work on growth and high-visibility projects. Our customers are
adopting this approach as an immediate solution for managing their servers and network
equipment, but also to augment existing EarthLink managed cloud and security solutions to

2. create a single IT environment with consistent policies and a phased approach to moving to the
cloud.”
About EarthLink
Founded in 1994, EarthLink (NASDAQ: ELNK) is a leading IT services and communications provider, empowering
businesses with a fully-managed, end-to-end communications, IT and virtualization portfolio including cloud
computing, IT security, colocation, enterprise-class hosted applications and IT support services. EarthLink operates
an over 29,000 fiber route mile network, with 90 metro fiber rings and 8 secure data centers providing ubiquitous
nationwide data and voice IP service coverage. EarthLink’s service and product innovation enables the company to
design scalable solutions specific to each client’s IT needs, supported by an experienced customer care team. The
company also offers award-winning high-speed, wireless and dial-up Internet services to residential customers
across the U.S. For more information, visit www.earthlinkbusiness.com or follow @EarthLinkBiz.
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