1. Government Cloud Services
International Experience
Laurence Millar
Cloud Week, Chisinau
14 February 2013

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6. SINGAPORE & THE ‘G-CLOUD’ - THE EARLY ADOPTER
Current status of cloud deployment in your agency?
Planning to move most applications to the
18% 15% cloud
Pilot phase
In discussion with consultants/vendors on
best options
14% Exploring available 3rd party cloud
10% afferings before deciding
Evaluating cloud technologies
Waiting for direction from other ministry
6%
No plans to deploy cloud based
15% applications
22%
Source: Survey of 72 Singapore government officials, September 2010.
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7. SINGAPORE & THE ‘G-CLOUD’
THE PATH TO LOW COST GOVERNMENT
What benefits do you look for in cloud computing?
70.0%
60.0%
50.0%
40.0%
30.0%
20.0%
10.0%
0.0%
Cost (shifting Scalability (via Sharing of Agility (quick re- Security Execution (fast
from CapEx to dynamic resources purposing) (centralising implementation)
OpEx) provisioning) (resource resources vs
pooling) multiple data
centre sites)
Source: Survey of 72 Singapore government officials, September 2010.
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8. INDIA & THE ‘G-CLOUD’ – THE SURPRISE
CONTENDER
What’s driving your move to the cloud?
10%
Achieve greater Operational Efficiencies
18%
Provide more Effective Operations
14%
Achieve greater customer/stakeholder
satisfaction
Deliver Cost Savings
15%
Demonstrate (evidence of) Improved
Effectiveness
14%
Improve response time to develop &
deploy applications
10% Enhancing Information Security
7%
12% Ensuring interoperability
Survey of 117 senior Indian government officials, October 2010.
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9. ASIAN GOVERNMENTS & THE ‘G-CLOUD’
WHAT KIND OF CLOUD?
What’s your cloud deployment strategy? What type of cloud services will you deploy?
10% 13% 10%
21%
14% 7%
10% 32%
28%
14%
32%
9%
Planning to move most applications to the cloud PRIVATE: develop In-house clouds, on premise
Pilot phase HYBRID: Outsource development & deployment of private clouds
In discussion with consultants/vendors on best options PUBLIC: Implement existing 3rd party applications
Exploring available 3rd party cloud afferings before deciding GOVERNMENT CLOUD: Leverage on government-wide cloud infastructure
Evaluating cloud technologies Other
Waiting for direction from other ministry
No plans to deploy cloud based applications
Source: Survey of 101 government officials from China, Taiwan, Hong Kong, Malaysia, India, Thailand, The Philippines, September 2010.
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10. ASIAN GOVERNMENTS & THE ‘G-CLOUD’
THE FAST FOLLOWERS
What benefits do you look for in cloud computing?
70.0%
60.0%
50.0%
40.0%
30.0%
20.0%
10.0%
0.0%
Scalability (via Sharing of Cost (shifting Security Sustainability Maintenance
dynamic resources from CapEx to (centralising (e.g. going (e.g one
provisioning) (resource OpEx) resources vs green) central
pooling) multiple data application to
centre sites) maintain)
Source: Survey of 101 government officials from China, Taiwan, Hong Kong, Malaysia, India, Thailand, The Philippines, September 2010.
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11. The 5 Roles that Government
can play
1- User 3- Broker 5- Regulator or Supervisor
2- Provider 4- StoreFront
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12. Singapore Cloud Strategy
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13. UK Cloud strategy
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14. UK G-CloudStore
http://gcloud.civilservice.gov.uk/cloudstore/
http://buyers.procserveonline.com/CatalogueInfo/View
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15. US Cloud Strategy – decision
process
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16. US cloud – apps.gov
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17. US GAO (Government Accountability
Office) report in July 2012
Seven Common Challenges faced by agencies
 Meeting Federal Security Requirements
 Obtaining guidance
 Acquiring knowledge and expertise
 Certifying and accrediting vendors
 Ensuring data portability and interoperability
 Overcoming cultural barriers
 Procuring services on a consumption (on-
demand) basis.
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18. US GAO (Government Accountability
Office) examples of Cloud applications
• Audit Resolution Tracking • Grants Solutions
• Business Intelligence • HR Performance Management
• Collaboration Services • IT Power Management Services
• Correspondence Tracking • LAN/WAN, Offsite Vaulting
• Customer Relationship • Medwatch+
Management • Production Infrastructure
• Development Test • Program Management
• Document Management and • Project Server
Correspondence Tracking
• SharePoint
• Electronic Library
• Website Hosting
• E-mail
• Workplace
• Employment Verification
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19. New Zealand
IaaS SaaS
 3 private sector  Procurement for
providers Common Web Services
 Onshore data centers Platform CWSP just
completed – open
 Hosting services
source environment
 Each provider has a
 Priority areas under
catalog of offerings
development are Smart
Desktop Services and
Email as a Service
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20. Australia
 Cloud Computing Strategy released for
discussion in December 2012
 Government Cloud will use DCaaS (Data center
as a Service) Multi-user List for next 2 years
 Some use of public cloud by government
agencies
 Long term solution involves certification of Cloud
at 4 levels of assurance
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21. Government officials are
already using the Cloud
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23. Mulţumesc!