1. Dustin B. Colbey
319 Canvasback
Medina, TN 38355
Phone: (731) 487-7967 E-mail:Dhcolbey@gmail.com
Profile:
Professional. Hard-worker. Experience in training, developing, and managing employees.
Strong work ethic. Quick learner and problem solver. Business-minded. Strategic Planner.
Education:
Union University, Jackson, TN, Bachelor of Business Administration with an emphasis in
Marketing, December 2009
Bob Jones High School, Madison, AL, Advanced High School Degree, May 2005
Professional Experience:
Branch Service Leader, Regions Bank, Jackson, TN, 2012-Present
▪Managing and coaching a teller staff
▪Working knowledge of Bank Secrecy Act, AML Regulations, and USA Patriot Act
▪Responsible for the monthly branch audit to ensure the branch is in compliance with BSA/AML
Regulations and the Patriot Act
▪Organize and schedule staff
▪Complete written and oral evaluations and expectations for staff with progress and follow up
reports
▪Efficiently correct any customer impact issues in a timely manner
▪Complete continuing education at least every six months on changes to regulations and banking
policies
▪Offer bank products and services to assist customers with meeting their financial goals
▪Ensure that customer information stays confidential at all times
▪Keep branch operationally organized in preparation for Regional Operations Manager visits
▪Complete daily reports of the operations of the branch
▪Ensure that controls are maintained within compliance
Highlight: Since being in this role, I have been able to turn my branch into one of the most
profitable branches in our market.
Vault Teller, Regions Bank, Jackson, TN, 2009-2012
▪Balance a teller cash box and the branch vault of currency
▪Manage the cash flow by ordering and selling correct amounts of currency
▪Have a general knowledge of all products and services that the bank has to offer
▪Make referrals for various banking products
▪Has an effective knowledge of banking operations, compliance, regulations, and laws that
govern the banking environment
▪Run different banking needs for customers including cashing checks, deposits, payments,
cashier checks, cash advances, coin orders, etc
▪Complete reporting in a timely manner

2. ▪Preform excellent customer service
▪Trained associates in compliance meeting and became a KDS Champion
▪Complete training on all new, upcoming, and old products and services the bank offers
Highlight: Acquired valuable and extensive hand-on experience in the Banking Field
Branch Service Leader Leadership Institute:
I was selected by my superiors from a group of 300 West Tennessee Regions Bank Tellers to be
one of fifteen candidates to participate in a training course to develop our leadership skills. Out
of those fifteen, my peers then choose me to be one of the three leaders in our group. In this
seven month course, we performed branch audits, improved both written and oral commination
skills, improved our problem solving abilities, and grew as leaders in our roles.
Honors & Community Service:
▪Graduated from the Branch Service Leader Leadership Institute
▪Team Leader for Day of Remembrance Activities, 2007, 2008
▪Disaster Relief for many different events
▪Several Overseas and local Mission Trips
▪Received scholarship to play for Men's Soccer for Union University, 2005-2008
Computer Skills:
▪Windows 7
▪Internet and E-mail
▪Microsoft Office, PowerPoint, Word, & Excel
▪Knowledge of computer hardware
References:

3. Karen Lewis Chad Banks Bill Espy
Regions Bank Regions Bank Antioch Baptist Church
BSL for Dyersburg Branch Manager Pastor
(731) 644-5538 (731) 661-6851 (731) 783-3008
karen.lewis@regions.com chad.banks@regions.com bespy@antiochbaptist.net
Steve Eldridge Tyler Mayfield John Purifoy
Lifeway Christian Resources Union State Bank Cascades
Assistant Manager Branch Manager Account Manager
(731) 618-9630 (256) 458-3775 (901) 497-4845
Wse54@yahoo.com