Managing the digital firm

1 MANAGING THE DIGITAL FIRM c h a p t e r

[object Object],[object Object],[object Object],[object Object],LEARNING OBJECTIVES

LEARNING OBJECTIVES ,[object Object],[object Object],[object Object]

MANAGEMENT CHALLENGES ,[object Object],[object Object],[object Object],[object Object],[object Object]

MANAGEMENT CHALLENGES ,[object Object],[object Object],[object Object],[object Object]

MANAGEMENT CHALLENGES ,[object Object],[object Object],[object Object]

THE CHANGING BUSINESS ENVIRONMENT ,[object Object],[object Object],[object Object],[object Object]

GLOBALIZATION ,[object Object],[object Object],[object Object],[object Object],[object Object]

INDUSTRIAL ECONOMIES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

TRANSFORMATION OF ENTERPRISE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

EMERGENCE OF THE DIGITAL FIRM ,[object Object],[object Object],[object Object],[object Object],[object Object]

LABOR FORCE COMPOSITION 1900-1997 0% 10% 20% 30% 40% 50% 60% 70% 1900 1910 1920 1930 1940 1950 1960 1970 1980 1997 YEAR % SERVICE % WHITE COLLAR % BLUE COLLAR % FARMING

SYSTEM INPUT OUTPUT PROCESS FEEDBACK

FUNCTIONS OF AN INFORMATION SYSTEM INPUT OUTPUT PROCESS FEEDBACK INFORMATION SYSTEM ENVIRONMENT Customers Suppliers Regulatory Stockholders Competitors Agencies ORGANIZATION

DATA & INFORMATION ,[object Object],[object Object],[object Object]

COMPUTER-BASED INFORMATION SYSTEMS (CBIS) ,[object Object],[object Object],[object Object],[object Object]

INFORMATION SYSTEMS ORGANIZATIONS TECHNOLOGY MANAGEMENT INFORMATION SYSTEMS

ORGANIZATIONS ,[object Object],[object Object],[object Object]

ORGANIZATIONS ,[object Object],[object Object],[object Object],[object Object]

MAJOR BUSINESS FUNCTIONS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

COMPUTER TECHNOLOGY ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

APPROACHES TO INFO SYSTEMS BEHAVIORAL APPROACHES SOCIOLOGY POLITICAL SCIENCE PSYCHOLOGY COMPUTER SCIENCE OPERATIONS RESEARCH MANAGEMENT SCIENCE TECHNICAL APPROACHES MIS

SOCIOTECHNICAL PERSPECTIVE ,[object Object],[object Object],[object Object],[object Object],[object Object],SOURCE: Liker, et al, 1987

SYSTEM INTERDEPENDENCE BUSINESS Strategy Rules Procedures ORGANIZATION INFORMATION SYSTEM HARDWARE SOFTWARE DATABASE TELE-COMMUNICATIONS INTERDEPENDENCE

[object Object],[object Object],[object Object],[object Object],[object Object],SCOPE OF INFO SYSTEMS

WHAT YOU CAN DO ON THE INTERNET ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

NEW OPTIONS FOR ORGANIZATIONAL DESIGN ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

THE DIGITAL FIRM ,[object Object],[object Object],[object Object],[object Object]

ELECTRONIC COMMERCE ,[object Object],[object Object],[object Object],[object Object],[object Object]

ELECTRONIC BUSINESS ,[object Object],[object Object],[object Object],[object Object]

Managing the digital firm

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Managing the digital firm