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The New Market Landscape of the Building
Products Industry, an Ever Fertile Playing Ground
for Low Priced Foreign Competition.

Analyzed, Written and Illustrated by Doug Bevill President of
Construction Economics & Strategies, LLC.


It has been over one year since I have had the privilege to contribute content in Doors and
Hardware Magazine. My absence was due to consulting projects which gave me the unique
opportunity to work with virtually every segment of the industry.

During most of 2010 and part of this year my company was retained by one of the market
leader’s in construction content distribution for the purpose of helping them understand the
construction economy and how they could best position themselves in this New Market
Landscape. For over two months we traveled around America speaking with large project
owners/developers, architects, interior design firms; the nation’s largest design build firms,
general contractors and building product manufacturers. We attended an eclectic mix of trade
shows from DHI, The National Home Builders Show and Greenbuild, to The American Society of
Heating, Refrigerating and Air Conditioning Engineers convention, better known as ASHRAE.
This experience has given us a unique perspective on how emerging technologies, more
streamlined processes in the O/AEC space, combined with global competition and an ever
shrinking US construction economy are changing the Market Landscape for US building product
manufacturers.

The focus of this article is to:

               1. As succinctly as possible, review the economy as it relates to architectural
                  construction.
               2. Quickly explain how the economy is impacting the O/AEC space.
               3. Finally, how points 1 & 2 are drastically changing the market landscape for
                  building products; e.g. product specifications, channel market dynamics and
                  foreign competition.

The economy is the protagonist for the rapidly shifting market dynamics in the US construction
industry.
Economy as it Relates to the Architectural Construction Space
To clarify, I define the architect segments to include the following markets as designed by the
US Bureau of Census: Lodging, Office, Commercial/Retail, Healthcare and Education; I then
group these into two categories due to the varied use and motivation for their existence:

       Investment Properties: Lodging, Office and Commercial/Retail.
            o Purpose: Business driven/built for the sole purpose of making profit.
                    Market: Very competitive for products and services; price sensitive.
       Institutional Construction: Healthcare and Education.
            o Purpose: Politically driven, built to educate, serve the community and provide
                important services.
                    Market: Budget driven; product specifications very important: Profit is
                       not a motive, not price sensitive.

These are the segments most relevant as it relates to the consumption of the vast majority of
building products, construction services and building trades.

For most of 2007 and 2008 the subprime loan crisis had already begun to take a heavy toll on
the residential building markets, which for the purpose of this article includes all single and
multi-family housing; with declines of thirty and fifty one percent for 2007 and 2008
respectively. However, with the exception of a very small decline in the Commercial/Retail
Market, 2008 proved to be by far the best year in this young century for architectural
construction, with over four billion dollars in spending.

Given that the unrestrained borrowing and lending up to 2008 were used for investment in
residential and commercial real estate: Investment Properties began an immediate decline in
2009, with a ninety one million dollar or nine percent constriction in architectural building
compared to 2008. Institutional Buildings continued to show modest growth throughout much
of 2009 until the fourth quarter when states started to feel the revenue pinch from accelerating
unemployment; however posting modest gains for the year. For those of us who make our
living in the commercial door, frame and hardware business, Institutional Building is our bread
and butter; this sector possesses the most potential for solid specifications, combined with
higher revenue and margin; I will refer back to this shortly.

During a few consulting projects and speaking engagements in 2009 most executives said that
they could not wait until 2009 was over, thinking that this was an episodic correction and all
would be better soon. 2009 was just the beginning of the massive constriction in the
construction marketplace which would worsen and last for a few years.
As the graph illustrates, 2010 was much worse as the construction of Investment Properties
started to virtually dry up due sky rocketing unemployment and the toxicity in the banking
industry. To add insult to injury, more people were finding themselves without jobs and/or
unable to pay for their homes. The loss of income and property tax revenue in most states and
local municipalities forced a curb in spending on Institutional Construction, pushing all
architectural segments into the “red”, with a twenty three percent overall decline for 2010
following seventeen percent in 2009.

The saga continues into 2011: Many building product manufacturers and distributors planned
on seeing improvement in 2011: As you will see from the graph below, the industry has
continued to give up ground through May of 2011:
2011 has surrendered another seventeen percent through May, on top of a twenty seven
percent constriction for the same period of 2010. As a point of reference one of “The Blue
Chip” manufacturers in our industry, Ingersoll Rand, had the vision and courage to publicly say
that they expect a further decline in construction for 2011 and revised their forecast very early
this year.



For a real perspective, let’s look at where we have come since the construction bubble
“popped” in 2008:
As illustrated above, the architectural market has lost thirty four percent since 2008 or in round
figures one and half billion dollars in total value. What is more, the pie charts show that the
share of Institutional Building currently represents almost sixty percent of the potential; which
has resulted in a twenty nine percent reduction in the value of Income Properties vs. nine
percent in Institutional Building.

The most significant event in the contemporary construction economy is a monumental shift in
New vs. Renovation & Retrofit (R&R) construction. According to the April edition of Buildings
Magazine and The American Society of Heating, Refrigerating and Air Conditioning Engineers
(ASHRAE) eight six percent of construction spending is renovation and retrofit (R&R), with only
fourteen percent going to new construction/new square footage. I found this statistic
staggering, however plausible given the constriction in the marketplace; even so I took the time
to run these numbers by one of the country’s leading industry economists: This person verified
that these numbers are more or less accurate. In the best of times R&R is roughly thirty to forty
percent of total spending and the highest that I have ever seen it was roughly sixty percent. An
increase in R&R is common when new construction slows; however these numbers are very
significant and not likely to change anytime soon: This will quickly and profoundly change the
Construction Market Landscape.

The purpose of this article is not economic in nature; it is to layout the ever changing landscape
of the construction market which is being driven by the aforementioned and illustrated new
Economic Ecology.
The Changing Face of Building Design & Construction
Given that the architectural construction segment has lost thirty four percent in value since the
peak of 2008; all segments of the O/AEC space have been looking for ways to survive in the new
construction economy. According to the American Institute of Architects (AIA), unemployment
in the architectural profession is an estimated twenty five percent, this is much higher than
unemployment in the construction trades: Also, many architects still working have taken up to
a fifty percent pay cut. There is more at play here than just the economy; design and
construction processes with the help of technology are becoming more efficient.

Given the scarcity of projects, more general contractors are assuming a leadership position in
bringing increased value to the building owner by adopting Building Information Modeling
(BIM) for complete project collaboration and hiring architects as part of their staff: For the
building owner this means a five to seven percent savings in design fees with few to zero
change orders. On top of this the project owner realizes valuable revenue from the project
much more quickly because the project is completed roughly thirty percent faster than using
traditional processes. Please note the two graphs below illustrating the legacy process vs. the
evolving process and it’s built in efficiency.




 This is devaluing the traditional architectural firm which has contributed to the constriction in
their employment and pay rates. The significance of this accelerating shift to commercial door
and hardware manufacturers and distributors is that the contractor will be making final product
decisions on a more frequent basis, which will make it necessary to review and adjust our
channel strategies with more of a product focus on the contractor.

               The Effects of the New Economic Ecology and Foreign Competition

We have now established that the industry has lost thirty four percent of its value since 2008 and the
other segmented dynamics: How has the market changed and what can we do to get our fare share and
more? We have a much smaller market with an increasing number of players and evolving channel
dynamics.

Specific to the door and hardware market, foreign competition is nothing new: Since the mid to late
1990s, companies have been establishing themselves in the US as national distributors of commercial
hardware sourced mainly from the Pacific Rim, namely Taiwan and China, and marketed through rep
networks to contract hardware distributors in the US. These products in the past were mainly sold over
the counter for repair and replacement and on the occasional new commercial construction project with
open to very loose product specifications. These new companies posed very little threat to the market
leaders in the door and hardware industry because they were targeting low tier, less profitable
segments of the commercial market. In addition, products coming from the Pacific Rim were of lower
quality than those made in the US and could not pass the rigorous testing required to receive the
appropriate ANSI or Warnock Hersey certification, which precluded them from being specified or even
substituted.

From personal experience this all started to change in the early and middle part of the last decade; I was
involved in leading the development of an extensive line of commercial locks, closers and panic
hardware to be marketed for specification and substitution into the Income Property segment for a US
manufacturer. Given that these products needed to be ANSI certified but sourced from China and
Taiwan, we found and created partnerships with companies who made product that met the BHMA
standards. During my several years in working with these Pacific Rim manufacturers, I observed how
quickly they were morphing their manufacturing processes for optimal efficiency by adopting Lean
processes and Cellular manufacturing in order to sell more and higher quality product into the US.
Many of these Pacific Rim manufacturers now have on site ANSI approved testing facilities very much
like, and in some cases superior to, domestic door hardware manufacturers.

In the mid to late part of the last decade the ANSI and non ANSI approved products were being
purchased by and marketed through domestic manufacturing concerns, again mainly for over the
counter sales into Renovation and Retrofit business. The Market Landscape was much different from
2004 to 2008; now the architectural market is thirty four percent smaller than in 2008. More
significantly, Income Properties have surrendered over one billion dollars since 2008 or an average of
one hundred and thirty five percent in total value for the three representative segments.

During this time the amount of ANSI and Warnock Hersey certified doors, frames and hardware coming
from the Pacific Rim has increased many fold and since 2008 new companies have started and/or setup
shop in the US offering products as well as complete door systems at thirty to fifty percent of the cost of
domestically manufactured products. This is not just happening in the door and hardware industry, over
the past year I have spoken and worked with companies from Turkey, the former Soviet Union, Israel,
South America and the Pacific Rim who have opened offices and distribution in the US. These
companies are offering certified products from laboratory equipment, to dry wall, to thermal glass, to
acoustical ceilings and more, all at much lower prices than product by American manufacturers.

Why is there more foreign competition for doors and hardware? It is very simple;

            The US architectural construction economy is in crisis.
            The new and vast Renovation & Retrofit market.
                 o In 2008 the split between Income and Institutional construction was 56% vs. 44%
                    respectively with a total value of $4.1 billion. In 2010 the split for Income vs.
                    Institutional construction is 42% vs. 58% respectively with $2.7 billion in total
                    value.
                 o In 2008 30% of construction spending $1.2 billion, was R&R with 70% new square
                    footage, $2.8 billion, on a total value of $4.1 billion: In 2010, 86% of spending was
                    R&R, $2.3 billion and 14%, $378 million was new square footage on value of $2.7
                    billion. (Please note the graph below illustrating the shift in value to R&R.)
o   With 86% of architectural construction being R&R this greatly diminishes
    architectural involvement: Given this there are very few specifications being
    written and the contractors are negotiating for all products and services.
    Specifications are scarcer than ever before.
o   The 14% percent of projects with new square footage that require product
    specifications are quite vulnerable to low priced substitution for two reasons.
        1. In order to win the project the contractor’s bid is very low and looking for
             ways to value engineer or increase the margin on the project.
        2. The architect is allowing the contractor to control all tactical aspects of
             the project which means lower priced products and services were
             specified and procured in a new, more efficient design and build
             collaboration environment.
The New Economic Ecology has given birth to a New Market Landscape for the American
construction industry. This economic crisis combined with new more efficient design and
construct models powered by BIM have diminished the traditional role of the architect and
empowered the contractor in ways never before seen in our industry. Given this the value
proposition for quality, certified, less expensive, imported products has never been greater and
foreign manufacturers are responding by opening offices with supply chain infrastructures in
the US. They are taking products to market via a combination of direct and independent sales
personnel who predominantly call on contractors; however they are also working with
specifiers and distributors. In the New Market Landscape, quality has become a commodity
and price and service will serve as the differentiators.

In my opinion a building product is not a true brand unless it is consistently specified; so it is
important to maintain our architectural as well as specifier strategies and relationships.
However, given the shift in the design and construction processes as well as the New Market
Landscape; to remain viable and vital we must drastically modify our channel strategies to
include a much more intense product focus on the contractor and design build community.

If you have any questions or comments regarding the article or anything or of the services
offered by my firm, please contact me at: dougb@con-econ.com or 314-422-3177.

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The new market landscape of the building products industry comp rev 1

  • 1. The New Market Landscape of the Building Products Industry, an Ever Fertile Playing Ground for Low Priced Foreign Competition. Analyzed, Written and Illustrated by Doug Bevill President of Construction Economics & Strategies, LLC. It has been over one year since I have had the privilege to contribute content in Doors and Hardware Magazine. My absence was due to consulting projects which gave me the unique opportunity to work with virtually every segment of the industry. During most of 2010 and part of this year my company was retained by one of the market leader’s in construction content distribution for the purpose of helping them understand the construction economy and how they could best position themselves in this New Market Landscape. For over two months we traveled around America speaking with large project owners/developers, architects, interior design firms; the nation’s largest design build firms, general contractors and building product manufacturers. We attended an eclectic mix of trade shows from DHI, The National Home Builders Show and Greenbuild, to The American Society of Heating, Refrigerating and Air Conditioning Engineers convention, better known as ASHRAE. This experience has given us a unique perspective on how emerging technologies, more streamlined processes in the O/AEC space, combined with global competition and an ever shrinking US construction economy are changing the Market Landscape for US building product manufacturers. The focus of this article is to: 1. As succinctly as possible, review the economy as it relates to architectural construction. 2. Quickly explain how the economy is impacting the O/AEC space. 3. Finally, how points 1 & 2 are drastically changing the market landscape for building products; e.g. product specifications, channel market dynamics and foreign competition. The economy is the protagonist for the rapidly shifting market dynamics in the US construction industry.
  • 2. Economy as it Relates to the Architectural Construction Space To clarify, I define the architect segments to include the following markets as designed by the US Bureau of Census: Lodging, Office, Commercial/Retail, Healthcare and Education; I then group these into two categories due to the varied use and motivation for their existence:  Investment Properties: Lodging, Office and Commercial/Retail. o Purpose: Business driven/built for the sole purpose of making profit.  Market: Very competitive for products and services; price sensitive.  Institutional Construction: Healthcare and Education. o Purpose: Politically driven, built to educate, serve the community and provide important services.  Market: Budget driven; product specifications very important: Profit is not a motive, not price sensitive. These are the segments most relevant as it relates to the consumption of the vast majority of building products, construction services and building trades. For most of 2007 and 2008 the subprime loan crisis had already begun to take a heavy toll on the residential building markets, which for the purpose of this article includes all single and multi-family housing; with declines of thirty and fifty one percent for 2007 and 2008 respectively. However, with the exception of a very small decline in the Commercial/Retail Market, 2008 proved to be by far the best year in this young century for architectural construction, with over four billion dollars in spending. Given that the unrestrained borrowing and lending up to 2008 were used for investment in residential and commercial real estate: Investment Properties began an immediate decline in 2009, with a ninety one million dollar or nine percent constriction in architectural building compared to 2008. Institutional Buildings continued to show modest growth throughout much of 2009 until the fourth quarter when states started to feel the revenue pinch from accelerating unemployment; however posting modest gains for the year. For those of us who make our living in the commercial door, frame and hardware business, Institutional Building is our bread and butter; this sector possesses the most potential for solid specifications, combined with higher revenue and margin; I will refer back to this shortly. During a few consulting projects and speaking engagements in 2009 most executives said that they could not wait until 2009 was over, thinking that this was an episodic correction and all would be better soon. 2009 was just the beginning of the massive constriction in the construction marketplace which would worsen and last for a few years.
  • 3. As the graph illustrates, 2010 was much worse as the construction of Investment Properties started to virtually dry up due sky rocketing unemployment and the toxicity in the banking industry. To add insult to injury, more people were finding themselves without jobs and/or unable to pay for their homes. The loss of income and property tax revenue in most states and local municipalities forced a curb in spending on Institutional Construction, pushing all architectural segments into the “red”, with a twenty three percent overall decline for 2010 following seventeen percent in 2009. The saga continues into 2011: Many building product manufacturers and distributors planned on seeing improvement in 2011: As you will see from the graph below, the industry has continued to give up ground through May of 2011:
  • 4. 2011 has surrendered another seventeen percent through May, on top of a twenty seven percent constriction for the same period of 2010. As a point of reference one of “The Blue Chip” manufacturers in our industry, Ingersoll Rand, had the vision and courage to publicly say that they expect a further decline in construction for 2011 and revised their forecast very early this year. For a real perspective, let’s look at where we have come since the construction bubble “popped” in 2008:
  • 5. As illustrated above, the architectural market has lost thirty four percent since 2008 or in round figures one and half billion dollars in total value. What is more, the pie charts show that the share of Institutional Building currently represents almost sixty percent of the potential; which has resulted in a twenty nine percent reduction in the value of Income Properties vs. nine percent in Institutional Building. The most significant event in the contemporary construction economy is a monumental shift in New vs. Renovation & Retrofit (R&R) construction. According to the April edition of Buildings Magazine and The American Society of Heating, Refrigerating and Air Conditioning Engineers (ASHRAE) eight six percent of construction spending is renovation and retrofit (R&R), with only fourteen percent going to new construction/new square footage. I found this statistic staggering, however plausible given the constriction in the marketplace; even so I took the time to run these numbers by one of the country’s leading industry economists: This person verified that these numbers are more or less accurate. In the best of times R&R is roughly thirty to forty percent of total spending and the highest that I have ever seen it was roughly sixty percent. An increase in R&R is common when new construction slows; however these numbers are very significant and not likely to change anytime soon: This will quickly and profoundly change the Construction Market Landscape. The purpose of this article is not economic in nature; it is to layout the ever changing landscape of the construction market which is being driven by the aforementioned and illustrated new Economic Ecology.
  • 6. The Changing Face of Building Design & Construction Given that the architectural construction segment has lost thirty four percent in value since the peak of 2008; all segments of the O/AEC space have been looking for ways to survive in the new construction economy. According to the American Institute of Architects (AIA), unemployment in the architectural profession is an estimated twenty five percent, this is much higher than unemployment in the construction trades: Also, many architects still working have taken up to a fifty percent pay cut. There is more at play here than just the economy; design and construction processes with the help of technology are becoming more efficient. Given the scarcity of projects, more general contractors are assuming a leadership position in bringing increased value to the building owner by adopting Building Information Modeling (BIM) for complete project collaboration and hiring architects as part of their staff: For the building owner this means a five to seven percent savings in design fees with few to zero change orders. On top of this the project owner realizes valuable revenue from the project much more quickly because the project is completed roughly thirty percent faster than using traditional processes. Please note the two graphs below illustrating the legacy process vs. the evolving process and it’s built in efficiency. This is devaluing the traditional architectural firm which has contributed to the constriction in their employment and pay rates. The significance of this accelerating shift to commercial door and hardware manufacturers and distributors is that the contractor will be making final product
  • 7. decisions on a more frequent basis, which will make it necessary to review and adjust our channel strategies with more of a product focus on the contractor. The Effects of the New Economic Ecology and Foreign Competition We have now established that the industry has lost thirty four percent of its value since 2008 and the other segmented dynamics: How has the market changed and what can we do to get our fare share and more? We have a much smaller market with an increasing number of players and evolving channel dynamics. Specific to the door and hardware market, foreign competition is nothing new: Since the mid to late 1990s, companies have been establishing themselves in the US as national distributors of commercial hardware sourced mainly from the Pacific Rim, namely Taiwan and China, and marketed through rep networks to contract hardware distributors in the US. These products in the past were mainly sold over the counter for repair and replacement and on the occasional new commercial construction project with open to very loose product specifications. These new companies posed very little threat to the market leaders in the door and hardware industry because they were targeting low tier, less profitable segments of the commercial market. In addition, products coming from the Pacific Rim were of lower quality than those made in the US and could not pass the rigorous testing required to receive the appropriate ANSI or Warnock Hersey certification, which precluded them from being specified or even substituted. From personal experience this all started to change in the early and middle part of the last decade; I was involved in leading the development of an extensive line of commercial locks, closers and panic hardware to be marketed for specification and substitution into the Income Property segment for a US manufacturer. Given that these products needed to be ANSI certified but sourced from China and Taiwan, we found and created partnerships with companies who made product that met the BHMA standards. During my several years in working with these Pacific Rim manufacturers, I observed how quickly they were morphing their manufacturing processes for optimal efficiency by adopting Lean processes and Cellular manufacturing in order to sell more and higher quality product into the US. Many of these Pacific Rim manufacturers now have on site ANSI approved testing facilities very much like, and in some cases superior to, domestic door hardware manufacturers. In the mid to late part of the last decade the ANSI and non ANSI approved products were being purchased by and marketed through domestic manufacturing concerns, again mainly for over the counter sales into Renovation and Retrofit business. The Market Landscape was much different from 2004 to 2008; now the architectural market is thirty four percent smaller than in 2008. More significantly, Income Properties have surrendered over one billion dollars since 2008 or an average of one hundred and thirty five percent in total value for the three representative segments. During this time the amount of ANSI and Warnock Hersey certified doors, frames and hardware coming from the Pacific Rim has increased many fold and since 2008 new companies have started and/or setup shop in the US offering products as well as complete door systems at thirty to fifty percent of the cost of
  • 8. domestically manufactured products. This is not just happening in the door and hardware industry, over the past year I have spoken and worked with companies from Turkey, the former Soviet Union, Israel, South America and the Pacific Rim who have opened offices and distribution in the US. These companies are offering certified products from laboratory equipment, to dry wall, to thermal glass, to acoustical ceilings and more, all at much lower prices than product by American manufacturers. Why is there more foreign competition for doors and hardware? It is very simple;  The US architectural construction economy is in crisis.  The new and vast Renovation & Retrofit market. o In 2008 the split between Income and Institutional construction was 56% vs. 44% respectively with a total value of $4.1 billion. In 2010 the split for Income vs. Institutional construction is 42% vs. 58% respectively with $2.7 billion in total value. o In 2008 30% of construction spending $1.2 billion, was R&R with 70% new square footage, $2.8 billion, on a total value of $4.1 billion: In 2010, 86% of spending was R&R, $2.3 billion and 14%, $378 million was new square footage on value of $2.7 billion. (Please note the graph below illustrating the shift in value to R&R.)
  • 9. o With 86% of architectural construction being R&R this greatly diminishes architectural involvement: Given this there are very few specifications being written and the contractors are negotiating for all products and services. Specifications are scarcer than ever before. o The 14% percent of projects with new square footage that require product specifications are quite vulnerable to low priced substitution for two reasons. 1. In order to win the project the contractor’s bid is very low and looking for ways to value engineer or increase the margin on the project. 2. The architect is allowing the contractor to control all tactical aspects of the project which means lower priced products and services were specified and procured in a new, more efficient design and build collaboration environment.
  • 10. The New Economic Ecology has given birth to a New Market Landscape for the American construction industry. This economic crisis combined with new more efficient design and construct models powered by BIM have diminished the traditional role of the architect and empowered the contractor in ways never before seen in our industry. Given this the value proposition for quality, certified, less expensive, imported products has never been greater and foreign manufacturers are responding by opening offices with supply chain infrastructures in the US. They are taking products to market via a combination of direct and independent sales personnel who predominantly call on contractors; however they are also working with specifiers and distributors. In the New Market Landscape, quality has become a commodity and price and service will serve as the differentiators. In my opinion a building product is not a true brand unless it is consistently specified; so it is important to maintain our architectural as well as specifier strategies and relationships. However, given the shift in the design and construction processes as well as the New Market Landscape; to remain viable and vital we must drastically modify our channel strategies to include a much more intense product focus on the contractor and design build community. If you have any questions or comments regarding the article or anything or of the services offered by my firm, please contact me at: dougb@con-econ.com or 314-422-3177.