Being Agile is about more than recognizing the need to work iteratively with a quick path to production. Business customers, process owners, admins, developers, and management need to commit to and agree upon how to be Agile. The mindset is more important than a strict framework. ServiceNow is the perfect platform for the implementation of an Agile methodology. The trick is getting everyone to agree to what that means. In this session you will learn what it took to get Symantec IT Dev/Ops into the Agile mindset and how those lessons can apply to your organization.
Introduction – who am I and why bother listening to what I have to say
Our Chaos – delve into the reality of our change management version one
Secret Sauce – the discovery that changed it all for us
Four Pillars – to use the secret sauce it is part of a framework of four design pillars. We’ll walk through each of them.
Questions
Patricia
Began project before we notified outsource provider that we were taking work back in house