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Gamification
An innovative approach for a changing world

                 Dimitra Zervaki, ΕΜΒΑ, PMP
          Consultant of Development and Innovation
The Journey



                                                   Developing a
                                                    successful
                                                 Gamification system
                          Gamification tools &
                            best practices

What Gamification is?
   Why Gamify?
What Gamification is?
Performance   Achievement   Social Interaction
Game elements
                           Progression




                                                Levels
                                 Points



                 Rewards




                Quests
     Avatars



                                                Social Graph

                Badges


                                          Source: Prof. Werbach, 2012
Game Design Techniques



           Iteration              Prototyping

                        Playtesting
                                      Balancing
               Player modeling
Source: Prof. Werbach, 2012
Why Gamify
Hype Cycle for Emerging Technologies, Gartner 2011




                                       http://www.gartner.com/
Google Trends, 2011




R. Khaled, D. Dixon, S. Deterding. Utrecht, September 16, 2011
Market Prospects
Market Estimation




                    M2 Research, 2012
Industry Segmentation




                        Source: M2 Research, 2012
Market Segments

Entertainment       Retail        Media/Publisher




 Enterprises      Education       Wellness/Health
                                      Source: M2 Research, 2012
Even Al Qaeda uses it!!!!




                            Source: Prof. Werbach, 2012
Gamification Tools
Psychology




                       Intrinsic-Extrinsic Motivation


Behaviorism




                                Self Determination Theory


          Fun Theory
Business Administration




      Business Strategy      Project Management




                                 Branding
                Leadership
Game Design & Thinking
Best Practices
 Overall traffic on the USA Network site increased 30%
 Online merchandise sales increased 50%
 Pageviews increased 130%
 Psych content shared 300,000 times on Facebook, reaching 40 million
  users.
 Twitter-based activity nominated for an Emmy


             l
          rna
      Exte




                                                      Source: Prof. Kevin Werbach, 2012
 4,500 participants

           Reviewed over 500,000 dialog boxes

           6,700 bugs reported

           Hundreds of significant fixes

              Microsoft-Who Wants to Test Dialogue Boxes?



          l
       rna
I   nte




                                                  Source: Prof. Kevin Werbach, 2012
https://www.recyclebank.com   http://www.practicallygreen.com/


        r
     vio
 eha nge
B a
  Ch




                                                       https://www.zamzee.com/
Developing a Successful
 Gamification System
Good Management     Good Product


                  Gamification
Το Gamification is not:




Just a video-game for an enterprise




                                      Pointsification
                                      Bandgification
Gamification should be faced as an Agile process




       http://www.boxesandarrows.com


                                               Autonomy
                                              Cooperative
                                            Positive emotions
Gamification should be faced as an Agile process
Being exploited by :
Don’t forget!!!!



           Innovation    =
                             Measurable Results




             To gamify        Increase of engagement
Thank you!!!

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Gamification for Zen Leaders