Diane Shubert has over 25 years of experience in banking compliance, with expertise in the Community Reinvestment Act (CRA) and fair lending regulations. She has held compliance roles at Bank of America, United Central Bank, and Supreme Lending, where she conducted audits, updated policies, and ensured regulatory compliance. Shubert also has 10 years of experience processing and closing commercial real estate loans. She is currently volunteering in her community and at her local church.
1. DIANE SHUBERT
1706 Windsor Dr.,Mesquite, TX 75149
Cell:(214) 924-6049 Home: (903) 732-4794
dianeshubert1706@yahoo.com
PROFESSIONAL SUMMARY
Loyal professional who worked for one major bank (Bank of America) for over 25 years. Assisted the bank in
obtainingan “Outstanding” ratingfrom the OCC for three consecutive exams. I am considered a “subjectmatter
expert” of the Community Reinvestment Act (CRA) and have advanced knowledge of all Fair Lendingregulations
(outsideof Home Mortgage loans). Basic knowledgein AML, HMDA, and BSA. I also haveover 10 years of
commercial real estate loan documentation and closingexperience.
SKILLS:
• Strong interpersonal skills
• Excel, Word, PowerPoint
• CRA subjectmatter expert Management and Supervisory skills
• Goal and detail oriented
• Creative Presentation skills
• Excellent communication skills
WORK HISTORY
Presently working at my local church as well as volunteering for charitable organizations in the community.
Compliance Specialist 04/2015 to 10/2015 (Contract)
Supreme Lending Inc. - Dallas,TX
• Maintainingadverseaction pipelinefor incomplete, withdrawn, and declined home mortgage loan applications.
• Completing adverse action responses to applicants per RESPA requirements.
Fair Lending Compliance Officer 09/2013 to 09/2014
United Central Bank - Garland,TX
This was a newly created position.Attended seminars for: Dodd-Frank Act; Fair Lendingby the FDIC; HELOC
Complianceby Professional Bank Services Inc.
Expansiveknowledge of the FDIC Fair Lending ComplianceManual and the “Big OrangeBook” Regulatory
ComplianceManual compiled by BAI. General knowledge of AML and BSA.
Conducted 2013 Complianceaudits for:ECOA; Fair Housing;Flood Determinations; HMDA; Regulation O;
Regulation P; Truth in Lending; and UDAAP.
Reviewed and updated 2014 bank policy’s on:ECOA; Fair Housing;Flood Disaster Protection Act; and HMDA;
then presented the new policiesto the Board of Directors for approval.
Developed and presented a PowerPoint trainingdeck for CRA for all Branch Managers.
Review all denied loans and DDA accounts and adverse action notices for compliancewith regulations.
2. Senior CRA Compliance Officer - Vice President04/2000 to 12/2012
Bank of America - Dallas,TX
• Review of Foundation Grants, Traditional Services and Community Development loans to ensure they qualify for
CRA credit for the OCC exam.
• Verify associate-performed traditional services by workingwith national and local non-profitorganizations.
• Kept abreastof all CRAregulation changes and OCC opinions concerningtheCRA and trainingothers.
• Provided all new hiretrainingon CRA as well as the CRA databaseentry system.
• Assisted management and outsideprogrammers with the development and testing of a brand new ($20 million)
CRA data capture system.
Team Leader and Sr. Loan Processor - Asst. Vice President 06/1990 to 04/2000
Bank of America - Dallas,TX
• Supervisea staff of 8 associates relativeto training,workflow, performance reviews, and other personnel
issues.
• Prepare more complicated loan packages,via LaserPro,for commercial loan closingincludingSmall Business
Administration,Business Banking,and Premier Bankingclients.
• Review for accuracy and completion of closed loan documentation. Load loans onto AFS, the bank’s internal
loan system.
• Engage, interact, and negotiate outside vendors includingattorneys,appraisals,and titlecompanies.
• Selected twice to travel to other loan documentation sites to train and offer on-site supportduringsystem
conversions.
Loan Processor 07/1985 to 06/1990
Bank of America - Dallas,TX
• Lasttwo years was Lead for 4 loan closers and was responsiblefor reviewing completed closingdocuments for
accuracy and maintaininggroup logs and preparingproduction reports.
• Prepared closingloan documents for Business Bankingclients and small businessowners includingall types of
SBA loans.
• Able to maintain loan closingpackages quota of 10 loans a day.
• Review loan documentation after closingto ensure completeness and accuracy,and then load the loan onto the
loan system.
• Promoted to Team Leader/Supervisor.
EDUCATION
Bachelor of Arts Degree: Business Management
Midwestern State University - Wichita Falls,TX
Associateof Arts Degree: Business Administration
Eastfield Junior College- Mesquite, TX