Customer Support Strategy

•

1 gostou•620 visualizações

DeskAway

Customer support strategy @ DeskAway

Negócios Tecnologia

Customer Support @ DeskAway How to have happy customers!

Think of how you feel when you call your cell phone company and you don't get good help!

Why is good Support important... ,[object Object],[object Object],[object Object],[object Object],[object Object]

4-Step Process to follow... ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Do not... ,[object Object],[object Object],[object Object],[object Object]

To start with you can use... ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

To end you can use... ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Ways to improve... ,[object Object],[object Object],[object Object]

Mais conteúdo relacionado

Mais procurados

How to Communicate EffectivelyHansaS2

8 Dos and Don'ts of Live Chat Support | SoGoSurveySogolytics

Writing for effectJubayer Alam Shoikat

LIVE CHAT ETIQUETTERoshan Karunarathna

Retail customer service trainingBen Moat

Transistional phrases and communication styleGabriel Vasquez

Unit.2.1.sales letters 1Geetanjali Gitay

Kate Kiefer Lee: Voice & Tone [Dec 2013]Code & Creativity

The Art Of Talking Happy-Julio LicinioUpstate Medical University

The power series selling over the telephoneRichard Mulvey

Selling Smart Workshop - March 6, 2014 - Educating with Questions: The Socrat...AnnArborSPARK

Customer Service BasicsStephanie Orange

Chat etiquette (pro)Gopikrishnan Velayutham

Customers and Us- A customer services based PresentationMehreen Shafique

The Power of TelesalesGlobizzcon

13 days call center training modulePamantasan ng Lungsod ng Muntinlupa

HDIAU Breakout 102 - Are you down with epp?HDI Atlanta

Workplace Communications: writing formal emailsEnglish Online Inc.

How to improve the open rates of your emails?Abhishek Mitra

Customer servicekadyjab

Mais procurados (20)

How to Communicate Effectively

8 Dos and Don'ts of Live Chat Support | SoGoSurvey

Writing for effect

LIVE CHAT ETIQUETTE

Retail customer service training

Transistional phrases and communication style

Unit.2.1.sales letters 1

Kate Kiefer Lee: Voice & Tone [Dec 2013]

The Art Of Talking Happy-Julio Licinio

The power series selling over the telephone

Selling Smart Workshop - March 6, 2014 - Educating with Questions: The Socrat...

Customer Service Basics

Chat etiquette (pro)

Customers and Us- A customer services based Presentation

The Power of Telesales

13 days call center training module

HDIAU Breakout 102 - Are you down with epp?

Workplace Communications: writing formal emails

How to improve the open rates of your emails?

Customer service

Destaque

Narcotic Drugs related deseasesMohammad Samin

JPLAS IES 2015mega_aprilia

tugas metodologi desainmega_aprilia

Pasp MirrorAya Ozawa (Igarashi)

Apache httpd 2.4 Reverse Proxy: The Hidden GemJim Jagielski

Net Energy Metering (N.E.M.) 2.0 - Solar Regulations in San DiegoHome Energy Systems

Drupal Camp Balto 2015Jim Jagielski

5 Problem Management Traps to Avoid!John Barber

Qualitats d'un emprenedor. Joana Garcia i Inés MartínezInstitut Educació Secundària

CARACTERÍSTICAS DE UN EMPRENDEDOR. J. BORREDÀ, A. SENTANDREUInstitut Educació Secundària

Understanding Open Source LicensesJim Jagielski

InnerSource: Enterprise Lessons from Open SourceJim Jagielski

2000 lines of java or 50 lines of sql the choice is yours - Lukas EderJAXLondon_Conference

AN ENTREPRENEUR. GUILLEM SOLER, NICOLÁS CUQUERELLAInstitut Educació Secundària

Destaque (14)

Narcotic Drugs related deseases

JPLAS IES 2015

tugas metodologi desain

Pasp Mirror

Apache httpd 2.4 Reverse Proxy: The Hidden Gem

Net Energy Metering (N.E.M.) 2.0 - Solar Regulations in San Diego

Drupal Camp Balto 2015

5 Problem Management Traps to Avoid!

Qualitats d'un emprenedor. Joana Garcia i Inés Martínez

CARACTERÍSTICAS DE UN EMPRENDEDOR. J. BORREDÀ, A. SENTANDREU

Understanding Open Source Licenses

InnerSource: Enterprise Lessons from Open Source

2000 lines of java or 50 lines of sql the choice is yours - Lukas Eder

AN ENTREPRENEUR. GUILLEM SOLER, NICOLÁS CUQUERELLA

Semelhante a Customer Support Strategy

English for Business CommunicationAfsheen Khan

Business English - Business Emails - Ash VyasAsh (Ashvini) Vyas

Management Training PresentationService on Sight Research & Consultancy Inc

Communication skillsSandeep Jaglan

Toeic3guestad292d

Communicationgovin007

How To Be EffectivePeter Bromberg

Business Writing Essentials - 23 February 2018KPI Consultancy

The 7 C of business englishRumana Amin

Problem solving speaking and listening classesHussain Al-ghawi

Business english emailsDrew Eric Noftle

Training presentation on business communicationAbhilash Surendran

Communication in the WorkplaceSusan T. Evans

Semester Exam Quick Reviewsws4618

The 7C s of Communication.pptxmadhuri peesapati

Attributes of Great Mentorstaskstream

Webinar - How to handle difficult conversations at workMiodrag Kostic, CMC

Basic customer ServiceMohamed Kareem

Conversation SkillsAnna Smith

Semelhante a Customer Support Strategy (20)

English for Business Communication

Business English - Business Emails - Ash Vyas

Management Training Presentation

Communication skills

Toeic3

Communication

How To Be Effective

Business Writing Essentials - 23 February 2018

The 7 C of business english

Problem solving speaking and listening classes

Business english emails

Training presentation on business communication

Communication in the Workplace

Semester Exam Quick Review

The 7C s of Communication.pptx

Attributes of Great Mentors

Webinar - How to handle difficult conversations at work

Basic customer Service

Conversation Skills

Último

HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins

B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxpriyanshujha201

Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823

Insurers' journeys to build a mastery in the IoT usageMatteo Carbone

Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Lviv Startup Club

Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...amitlee9823

VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒anilsa9823

VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...Call Girls In Delhi Whatsup 9873940964 Enjoy Unlimited Pleasure

How to Get Started in Social Media for Art League CityEric T. Tung

Pharma Works Profile of Karan Communicationskarancommunications

Boost the utilization of your HCL environment by reevaluating use cases and f...Roland Driesen

👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...rajveerescorts2022

Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen

The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyEthan lee

KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...Any kyc Account

Monte Carlo simulation : Simulation using MCSMRavindra Nath Shukla

The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...Aggregage

Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...lizamodels9

Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...lizamodels9

MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo