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Startup Storytelling
#1 Secret to Get More Interest, Engagement and Sales

By Dee Copeland Patience www.DeePatience.com/heroes
Startup Storytelling
DIY Story Guide
Get More Interest
Engagement
Press
Sales

... without Pitching
!

aÉÉm~íáÉåÅÉKÅçã

DeePatience.com/Heroes
Twitter: @DeePatience | e-mail: dee@deepatience.com
Lean Startup Era
New Methods = New Opportunities
"I believe for the first time in history, entrepreneurship is
now a viable career."

Eric Ries
The Lean Startup

“For truly visionary founders, seeing things that could
be, means more than just a product—it means a world
transformed.”

Steve Blank
Thought Leader

aÉÉm~íáÉåÅÉKÅçã

DeePatience.com/Heroes
Twitter: @DeePatience | e-mail: dee@deepatience.com
Traction 101
Why do some startups grow faster than others?
Why can’t fans, investors, press and the media can’t get enough of them?

TRACTION = ATTENTION
....What’s their secret?
!

!

aÉÉm~íáÉåÅÉKÅçã

DeePatience.com/Heroes
Twitter: @DeePatience | e-mail: dee@deepatience.com
Traction 101
It’s NOT about...

Lots of Funding
Slick Marketing

Famous Founders
Superstar Team
Celebrity Mentors
(These HELP, but fade if you miss this one KEY step…)

aÉÉm~íáÉåÅÉKÅçã

DeePatience.com/Heroes
Twitter: @DeePatience | e-mail: dee@deepatience.com
Build Trust
Know

Like
Trust

aÉÉm~íáÉåÅÉKÅçã

DeePatience.com/Heroes
Twitter: @DeePatience | e-mail: dee@deepatience.com
No Pitch Sales
pitching is painful
Customer, investors, and the media need to...

know
like
...and trust
...you, your company and brand before they buy your product, story, or vision.
!

aÉÉm~íáÉåÅÉKÅçã

DeePatience.com/Heroes
Twitter: @DeePatience | e-mail: dee@deepatience.com
Founder Stories
#1 way to build trust
2

Create a Saga
Great startup stories
take us on a journey.
Increase engagement,
get more shares and
stand out.
Give us something to talk
about.

aÉÉm~íáÉåÅÉKÅçã

DeePatience.com/Heroes
Twitter: @DeePatience | e-mail: dee@deepatience.com
From Inside Apple
stories became legend
When I worked at Apple...
I learned the power of the founder story.
Employees, the press, and fans repeated
stories about Steve and Woz even
decades after they founded Apple.
I believe all founders are Heroes. When
the world knows your story, they will
listen, remember, and care.
Dee Copeland Patience
Startup Storyteller, DeePatience.com

aÉÉm~íáÉåÅÉKÅçã

DeePatience.com/Heroes
Twitter: @DeePatience | e-mail: dee@deepatience.com
Why do we care about David?
Traction 101

3 RULES
aÉÉm~íáÉåÅÉKÅçã

DeePatience.com/Heroes
Twitter: @DeePatience | e-mail: dee@deepatience.com
#1 Reveal
the Battle
#2 Show
the
Struggle
#3
Don’t be
Boring
Build Trust
create your HERO story
Use the HEROES Framework for...

more sales
with less pitching
Build trust, engagement, and traction with your audience.
Note: The HEROES framework will get you started, but it’s only a simple guide.
Experiment to create your own unique story…and have FUN!
!

aÉÉm~íáÉåÅÉKÅçã

DeePatience.com/Heroes
Twitter: @DeePatience | e-mail: dee@deepatience.com
HEROES Framework
6 steps to an awesome story
1)Humanize
H

humble beginnings,
start, childhood or
“down to earth”

E

E

O

R
2)Enemy
show us the “evil”,
change or challenge
that compelled,
propelled the hero
to take action

aÉÉm~íáÉåÅÉKÅçã

3)Resistance
show us images
to visualize the
struggle or battle
against the enemy

6)Success

5)Earn

start here!

tell us about the
day you earned a
badge of honor,
respect, kudos,
acclaim recognition,
or early “win”

you’ve earned the
right to brag!

4)Outlook

reveal the discovery or
secret of the turning
point or turnaround
lessons learned
or new solutions!

DeePatience.com/Heroes
Twitter: @DeePatience | e-mail: dee@deepatience.com

S

remind us of the
resulting change,
solution or vision
of the future that
solves our problem
or changes our
lives

tie the journey back to
brand values!
Humanize
the Hero
H Humanize
tell us who you are
We want to care. Tell us about you.
1) Where are the founders from?
2) Why did you start the company or product?
3) What was your original vision, reason, or goal?
4) What’s your “why”?
Why is this important? Press, investors, and customers want to know who you
are before they invest in you or your products.
!

aÉÉm~íáÉåÅÉKÅçã

DeePatience.com/Heroes
Twitter: @DeePatience | e-mail: dee@deepatience.com
Introduce

Enemy or
“Evil”
E Enemy
state what you stand for
Reveal the problem, customer’s pain, and/or “enemy” you’re taking a stance
against.
1) status quo
2) a big competitor
3) unsolved problem that your target audience faces
HINT: Use video, photos, audio, or customer stories to show why the problem,
pain, or situation is important and should be fixed.
Why? The problem needs to be important, feel real, and be worth the cost to
fix.

aÉÉm~íáÉåÅÉKÅçã

DeePatience.com/Heroes
Twitter: @DeePatience | e-mail: dee@deepatience.com
Show
the
Resistance
R Resistance
reveal the battle
Reveal the struggles that you or your company has faced.
1) failures
2) mistakes
3) problems along the way
Why? We want to buy from transparent, authentic, and “real” people. No
person or company is perfect. Your audience expects to hear about it.
!

aÉÉm~íáÉåÅÉKÅçã

DeePatience.com/Heroes
Twitter: @DeePatience | e-mail: dee@deepatience.com
Highlight a
New

Outlook
O Outlook
remember the turning point
Bring us back to the moment (or day/year) something changed the game.
Tell us about:
1) pivots
2) lesson learned
3) “aha” moments
Why? We want to learn about your new direction, approach, or change in
perspective that created a turnaround.
!

aÉÉm~íáÉåÅÉKÅçã

DeePatience.com/Heroes
Twitter: @DeePatience | e-mail: dee@deepatience.com
Show
when You

Earned !
the first Win
E Earn
showcase small wins
Describe the moment you knew success was round the corner.
You earned...
1) your first customer or testimonials
2) a big endorsement or influential partner
3) first article, interview or mention in the press
Why? We want to celebrate the day you got traction and/or were moving in the
right direction.
Hint: Don’t worry if you aren’t there yet. Your day is coming :)

aÉÉm~íáÉåÅÉKÅçã

DeePatience.com/Heroes
Twitter: @DeePatience | e-mail: dee@deepatience.com
Show
your

Success
S Success
share the big win
Congrats! You’ve now built trust.
It’s time to tell us about your wins!
1) traffic, shares, sales and testimonials
2) media coverage, interviews, articles or attention from the press
3) a new solution, successful product or awesome launch
Why? We want to root for you. It’s time to brag because you’ve earned it! :)

aÉÉm~íáÉåÅÉKÅçã

DeePatience.com/Heroes
Twitter: @DeePatience | e-mail: dee@deepatience.com
HEROES Framework
here it is again
1)Humanize
H

humble beginnings,
start, childhood or
“down to earth”

E

E

O

R
2)Enemy
show us the “evil”,
change or challenge
that compelled,
propelled the hero
to take action

aÉÉm~íáÉåÅÉKÅçã

3)Resistance
show us images
to visualize the
struggle or battle
against the enemy

6)Success

5)Earn

start here!

tell us about the
day you earned a
badge of honor,
respect, kudos,
acclaim recognition,
or early “win”

you’ve earned the
right to brag!

4)Outlook

reveal the discovery  or
secret of the turning
point or turnaround
lessons learned
or new solutions!

DeePatience.com/Heroes
Twitter: @DeePatience | e-mail: dee@deepatience.com

S

remind us of the
resulting change,
solution or vision
of the future that
solves our problem
or changes our
lives

tie the journey back to
brand values!
R
QUESTIONS?

!

Get answers!
Free Training
Join the early notification list
Visit DeePatience.com/heroes
Join the early notification list for access to
free startup storytelling workshops.

!

skype

ID: DeeCopelandPatience

Austin, Texas

aÉÉm~íáÉåÅÉKÅçã

t

twitter

@DeePatience

DeePatience.com/Heroes
Twitter: @DeePatience | e-mail: dee@deepatience.com

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DIY Startup Storytelling Guide

  • 1. Startup Storytelling #1 Secret to Get More Interest, Engagement and Sales By Dee Copeland Patience www.DeePatience.com/heroes
  • 2. Startup Storytelling DIY Story Guide Get More Interest Engagement Press Sales ... without Pitching ! aÉÉm~íáÉåÅÉKÅçã DeePatience.com/Heroes Twitter: @DeePatience | e-mail: dee@deepatience.com
  • 3. Lean Startup Era New Methods = New Opportunities "I believe for the first time in history, entrepreneurship is now a viable career." Eric Ries The Lean Startup “For truly visionary founders, seeing things that could be, means more than just a product—it means a world transformed.” Steve Blank Thought Leader aÉÉm~íáÉåÅÉKÅçã DeePatience.com/Heroes Twitter: @DeePatience | e-mail: dee@deepatience.com
  • 4. Traction 101 Why do some startups grow faster than others? Why can’t fans, investors, press and the media can’t get enough of them? TRACTION = ATTENTION ....What’s their secret? ! ! aÉÉm~íáÉåÅÉKÅçã DeePatience.com/Heroes Twitter: @DeePatience | e-mail: dee@deepatience.com
  • 5. Traction 101 It’s NOT about... Lots of Funding Slick Marketing Famous Founders Superstar Team Celebrity Mentors (These HELP, but fade if you miss this one KEY step…) aÉÉm~íáÉåÅÉKÅçã DeePatience.com/Heroes Twitter: @DeePatience | e-mail: dee@deepatience.com
  • 7. No Pitch Sales pitching is painful Customer, investors, and the media need to... know like ...and trust ...you, your company and brand before they buy your product, story, or vision. ! aÉÉm~íáÉåÅÉKÅçã DeePatience.com/Heroes Twitter: @DeePatience | e-mail: dee@deepatience.com
  • 8. Founder Stories #1 way to build trust 2 Create a Saga Great startup stories take us on a journey. Increase engagement, get more shares and stand out. Give us something to talk about. aÉÉm~íáÉåÅÉKÅçã DeePatience.com/Heroes Twitter: @DeePatience | e-mail: dee@deepatience.com
  • 9. From Inside Apple stories became legend When I worked at Apple... I learned the power of the founder story. Employees, the press, and fans repeated stories about Steve and Woz even decades after they founded Apple. I believe all founders are Heroes. When the world knows your story, they will listen, remember, and care. Dee Copeland Patience Startup Storyteller, DeePatience.com aÉÉm~íáÉåÅÉKÅçã DeePatience.com/Heroes Twitter: @DeePatience | e-mail: dee@deepatience.com
  • 10. Why do we care about David?
  • 15. Build Trust create your HERO story Use the HEROES Framework for... more sales with less pitching Build trust, engagement, and traction with your audience. Note: The HEROES framework will get you started, but it’s only a simple guide. Experiment to create your own unique story…and have FUN! ! aÉÉm~íáÉåÅÉKÅçã DeePatience.com/Heroes Twitter: @DeePatience | e-mail: dee@deepatience.com
  • 16. HEROES Framework 6 steps to an awesome story 1)Humanize H humble beginnings, start, childhood or “down to earth” E E O R 2)Enemy show us the “evil”, change or challenge that compelled, propelled the hero to take action aÉÉm~íáÉåÅÉKÅçã 3)Resistance show us images to visualize the struggle or battle against the enemy 6)Success 5)Earn start here! tell us about the day you earned a badge of honor, respect, kudos, acclaim recognition, or early “win” you’ve earned the right to brag! 4)Outlook reveal the discovery or secret of the turning point or turnaround lessons learned or new solutions! DeePatience.com/Heroes Twitter: @DeePatience | e-mail: dee@deepatience.com S remind us of the resulting change, solution or vision of the future that solves our problem or changes our lives tie the journey back to brand values!
  • 18. H Humanize tell us who you are We want to care. Tell us about you. 1) Where are the founders from? 2) Why did you start the company or product? 3) What was your original vision, reason, or goal? 4) What’s your “why”? Why is this important? Press, investors, and customers want to know who you are before they invest in you or your products. ! aÉÉm~íáÉåÅÉKÅçã DeePatience.com/Heroes Twitter: @DeePatience | e-mail: dee@deepatience.com
  • 20. E Enemy state what you stand for Reveal the problem, customer’s pain, and/or “enemy” you’re taking a stance against. 1) status quo 2) a big competitor 3) unsolved problem that your target audience faces HINT: Use video, photos, audio, or customer stories to show why the problem, pain, or situation is important and should be fixed. Why? The problem needs to be important, feel real, and be worth the cost to fix. aÉÉm~íáÉåÅÉKÅçã DeePatience.com/Heroes Twitter: @DeePatience | e-mail: dee@deepatience.com
  • 22. R Resistance reveal the battle Reveal the struggles that you or your company has faced. 1) failures 2) mistakes 3) problems along the way Why? We want to buy from transparent, authentic, and “real” people. No person or company is perfect. Your audience expects to hear about it. ! aÉÉm~íáÉåÅÉKÅçã DeePatience.com/Heroes Twitter: @DeePatience | e-mail: dee@deepatience.com
  • 24. O Outlook remember the turning point Bring us back to the moment (or day/year) something changed the game. Tell us about: 1) pivots 2) lesson learned 3) “aha” moments Why? We want to learn about your new direction, approach, or change in perspective that created a turnaround. ! aÉÉm~íáÉåÅÉKÅçã DeePatience.com/Heroes Twitter: @DeePatience | e-mail: dee@deepatience.com
  • 26. E Earn showcase small wins Describe the moment you knew success was round the corner. You earned... 1) your first customer or testimonials 2) a big endorsement or influential partner 3) first article, interview or mention in the press Why? We want to celebrate the day you got traction and/or were moving in the right direction. Hint: Don’t worry if you aren’t there yet. Your day is coming :) aÉÉm~íáÉåÅÉKÅçã DeePatience.com/Heroes Twitter: @DeePatience | e-mail: dee@deepatience.com
  • 28. S Success share the big win Congrats! You’ve now built trust. It’s time to tell us about your wins! 1) traffic, shares, sales and testimonials 2) media coverage, interviews, articles or attention from the press 3) a new solution, successful product or awesome launch Why? We want to root for you. It’s time to brag because you’ve earned it! :) aÉÉm~íáÉåÅÉKÅçã DeePatience.com/Heroes Twitter: @DeePatience | e-mail: dee@deepatience.com
  • 29. HEROES Framework here it is again 1)Humanize H humble beginnings, start, childhood or “down to earth” E E O R 2)Enemy show us the “evil”, change or challenge that compelled, propelled the hero to take action aÉÉm~íáÉåÅÉKÅçã 3)Resistance show us images to visualize the struggle or battle against the enemy 6)Success 5)Earn start here! tell us about the day you earned a badge of honor, respect, kudos, acclaim recognition, or early “win” you’ve earned the right to brag! 4)Outlook reveal the discovery  or secret of the turning point or turnaround lessons learned or new solutions! DeePatience.com/Heroes Twitter: @DeePatience | e-mail: dee@deepatience.com S remind us of the resulting change, solution or vision of the future that solves our problem or changes our lives tie the journey back to brand values!
  • 31. Free Training Join the early notification list Visit DeePatience.com/heroes Join the early notification list for access to free startup storytelling workshops. ! skype ID: DeeCopelandPatience
 Austin, Texas aÉÉm~íáÉåÅÉKÅçã t twitter @DeePatience DeePatience.com/Heroes Twitter: @DeePatience | e-mail: dee@deepatience.com